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Can't remove virus


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7 replies to this topic

#1 se_price

se_price

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Posted 07 November 2009 - 10:01 PM

I ran MacAfee and Spybot, but I'm still having problems. I'm not too knowledgeable with viruses so I'm posting my log from Hijack This. If someone could tell me which ones to "fix" I'd really appreciate it! Also, if anyone could give me advice to make my computer run faster, I'd really appreciate it! I have a Dell Inspiron E1505, have had it since June 2007, bought brand new so I don't know why it's running so slow. ANY help would be appreciated :(


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:57:47 PM, on 11/7/2009
Platform: Windows Vista (WinNT 6.00.1904)
MSIE: Internet Explorer v8.00 (8.00.6001.18828)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Windows\System32\WLTRAY.EXE
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\Windows\system32\wuauclt.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: AskBar BHO - {201f27d4-3704-41d6-89c1-aa35e39143ed} - C:\Program Files\AskBarDis\bar\bin\askBar.dll (file missing)
O2 - BHO: McAfee Phishing Filter - {27B4851A-3207-45A2-B947-BE8AFE6163AB} - c:\PROGRA~1\mcafee\msk\mskapbho.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - c:\Program Files\Java\jre1.6.0\bin\ssv.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - c:\PROGRA~1\mcafee\VIRUSS~1\scriptsn.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: McAfee SiteAdvisor BHO - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\BAE\BAE.dll
O2 - BHO: MSN Toolbar Helper - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files\MSN\Toolbar\3.0.1203.0\msneshellx.dll
O2 - BHO: Windows Live Toolbar Helper - {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - C:\Program Files\Windows Live\Toolbar\wltcore.dll
O3 - Toolbar: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O3 - Toolbar: &Windows Live Toolbar - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:\Program Files\Windows Live\Toolbar\wltcore.dll
O3 - Toolbar: MSN Toolbar - {1E61ED7C-7CB8-49d6-B9E9-AB4C880C8414} - C:\Program Files\MSN\Toolbar\3.0.1203.0\msneshellx.dll
O3 - Toolbar: Ask Toolbar - {3041d03e-fd4b-44e0-b742-2d9b88305f98} - C:\Program Files\AskBarDis\bar\bin\askBar.dll (file missing)
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [mcagent_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [Broadcom Wireless Manager UI] C:\Windows\system32\WLTRAY.exe
O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [LifeCam] "C:\Program Files\Microsoft LifeCam\LifeExp.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [CPM61dd8bcf] Rundll32.exe "C:\ProgramData\zivahesu\zivahesu.dll",a
O4 - HKCU\..\Run: [lavovukeve] Rundll32.exe "C:\ProgramData\feyagaso\feyagaso.dll",s
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [DelayShred] "C:\Program Files\McAfee\MSHR\ShrCL.EXE" /P7 /q C:\Users\STEPHA~1\AppData\Local\MICROS~1\Windows\TEMPOR~1\Content.IE5\BOSGLNZ4\AIM_UA~2.SH! C:\Users\STEPHA~1\AppData\Local\MICROS~1\Windows\TEMPOR~1\Content.IE5\BOSGLNZ4\AIM_UA~1.SH! C:\Users\STEPHA~1\AppData\Local\MICROS~1\Windows\TEMPOR~1\Content.IE5\QLRK29G7\AL7503~1.SH! C:\Users\STEPHA~1\AppData\Local\MICROS~1\Windows\TEMPOR~1\Content.IE5\PCBJK3VF\SE2694~1.SH! C:\Users\STEPHA~1\AppData\Local\MICROS~1\Windows\TEMPOR~1\Content.IE5\TQDDDY06\AIM_UA~1.SH! C:\Users\STEPHA~1\AppData\Local\MICROS~1\Windows\TEMPOR~1\Content.IE5\XDZM99E8\TCODE2~1.SH! C:\Users\STEPHA~1\AppData\Local\MICROS~1\Windows\TEMPOR~1\Content.IE5\SCXU05QR\AIM_UA~3.SH! C:\Users\STEPHA~1\AppData\Local\MICROS~1\Windows\TEMPOR~1\Content.IE5\XJJPXTUK\TCODEB~1.SH! C:\Users\STEPHA~1\AppData\Local\MICROS~1\Windows\TEMPOR~1\Content.IE5\XM6HZY44\AIM_UA~1.SH! C:\Users\STEPHA~1\AppData\Local\MICROS~1\Windows\TEMPOR~1\Content.IE5\XJJPXTUK\TCODEW~1.SH! C:\Users\STEPHA~
O4 - HKUS\S-1-5-18\..\RunOnce: [DelayShred] "c:\program files\mcafee\mshr\ShrCL.EXE" /P7 /q C:\Users\STEPHA~1\AppData\Local\Temp\HSPERF~1.SH! C:\Users\STEPHA~1\AppData\Local\Temp\GOOGLE~1\{B14A0~1.SH! (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [DelayShred] "C:\Program Files\McAfee\MSHR\ShrCL.EXE" /P7 /q C:\Users\STEPHA~1\AppData\Local\MICROS~1\Windows\TEMPOR~1\Content.IE5\BOSGLNZ4\AIM_UA~2.SH! C:\Users\STEPHA~1\AppData\Local\MICROS~1\Windows\TEMPOR~1\Content.IE5\BOSGLNZ4\AIM_UA~1.SH! C:\Users\STEPHA~1\AppData\Local\MICROS~1\Windows\TEMPOR~1\Content.IE5\QLRK29G7\AL7503~1.SH! C:\Users\STEPHA~1\AppData\Local\MICROS~1\Windows\TEMPOR~1\Content.IE5\PCBJK3VF\SE2694~1.SH! C:\Users\STEPHA~1\AppData\Local\MICROS~1\Windows\TEMPOR~1\Content.IE5\TQDDDY06\AIM_UA~1.SH! C:\Users\STEPHA~1\AppData\Local\MICROS~1\Windows\TEMPOR~1\Content.IE5\XDZM99E8\TCODE2~1.SH! C:\Users\STEPHA~1\AppData\Local\MICROS~1\Windows\TEMPOR~1\Content.IE5\SCXU05QR\AIM_UA~3.SH! C:\Users\STEPHA~1\AppData\Local\MICROS~1\Windows\TEMPOR~1\Content.IE5\XJJPXTUK\TCODEB~1.SH! C:\Users\STEPHA~1\AppData\Local\MICROS~1\Windows\TEMPOR~1\Content.IE5\XM6HZY44\AIM_UA~1.SH! C:\Users\STEPHA~1\AppData\Local\MICROS~1\Windows\TEMPOR~1\Content.IE5\XJJPXTUK\TCODEW~1.SH! C:\Users\STEPHA~
O4 - HKUS\.DEFAULT\..\RunOnce: [DelayShred] "c:\program files\mcafee\mshr\ShrCL.EXE" /P7 /q C:\Users\STEPHA~1\AppData\Local\Temp\HSPERF~1.SH! C:\Users\STEPHA~1\AppData\Local\Temp\GOOGLE~1\{B14A0~1.SH! (User 'Default user')
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - c:\Program Files\Java\jre1.6.0\bin\npjpi160.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - c:\Program Files\Java\jre1.6.0\bin\npjpi160.dll
O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O9 - Extra button: Run IMVU - {d9288080-1baa-4bc4-9cf8-a92d743db949} - (no file)
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O13 - Gopher Prefix:
O15 - Trusted Zone: http://*.mcafee.com
O15 - Trusted Zone: *.netzero.com
O15 - Trusted Zone: *.netzero.net
O18 - Protocol: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati External Event Utility - ATI Technologies Inc. - C:\Windows\system32\Ati2evxx.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McAfee SiteAdvisor Service - Unknown owner - C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: McAfee Anti-Spam Service (MSK80Service) - McAfee, Inc. - C:\Program Files\McAfee\MSK\MskSrver.exe
O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: Roxio Hard Drive Watcher 9 (RoxWatch9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
O23 - Service: Remote Procedure Call (RPC) Net (Rpcnet) - Absolute Software Corp. - C:\Windows\SYSTEM32\Rpcnet.exe
O23 - Service: SBSD Security Center Service (SBSDWSCService) - Safer Networking Ltd. - C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: SigmaTel Audio Service (STacSV) - SigmaTel, Inc. - C:\Program Files\SigmaTel\C-Major Audio\WDM\STacSV.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\Windows\System32\WLTRYSVC.EXE
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

--
End of file - 12663 bytes

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#2 Blade

Blade

    Strong in the Bleepforce


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Posted 12 November 2009 - 04:17 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explanation about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

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#3 se_price

se_price
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Posted 14 November 2009 - 10:45 AM

RESULTS FROM DDS


DDS (Ver_09-10-26.01) - NTFSx86
Run by Stephanie Pice at 10:38:14.84 on Sat 11/14/2009
Internet Explorer: 8.0.6001.18828
Microsoft® Windows Vista™ Home Premium 6.0.6000.0.1252.1.1033.18.3070.1836 [GMT -5:00]

AV: McAfee VirusScan *On-access scanning enabled* (Updated) {84B5EE75-6421-4CDE-A33A-DD43BA9FAD83}
SP: McAfee VirusScan *enabled* (Updated) {C78B3C70-4777-4742-BB91-9D615CC575E6}
SP: Spybot - Search and Destroy *enabled* (Outdated) {ED588FAF-1B8F-43B4-ACA8-8E3C85DADBE9}
SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}
FW: McAfee Personal Firewall *enabled* {94894B63-8C7F-4050-BDA4-813CA00DA3E8}

============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\system32\Ati2evxx.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\Ati2evxx.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\WLTRYSVC.EXE
C:\Windows\System32\bcmwltry.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Windows\System32\WLTRAY.EXE
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Windows\System32\rundll32.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Windows\system32\svchost.exe -k hpdevmgmt
C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\Windows\system32\rundll32.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\Program Files\Microsoft LifeCam\MSCamS32.exe
C:\Program Files\McAfee\MSK\MskSrver.exe
C:\Windows\System32\svchost.exe -k HPZ12
C:\Windows\System32\svchost.exe -k HPZ12
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
C:\Windows\SYSTEM32\Rpcnet.exe
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\Program Files\SigmaTel\C-Major Audio\WDM\STacSV.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\DRIVERS\xaudio.exe
C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Windows\System32\alg.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
C:\Windows\system32\wuauclt.exe
C:\Program Files\Microsoft Office\Office12\WINWORD.EXE
C:\Program Files\Microsoft\Office Live\OfficeLiveSignIn.exe
C:\Program Files\Common Files\Microsoft Shared\Source Engine\OSE.EXE
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Users\Stephanie Pice\Downloads\dds.scr
C:\Windows\system32\wbem\wmiprvse.exe

============== Pseudo HJT Report ===============

uSearch Page =
uStart Page = hxxp://www.msn.com
uDefault_Page_URL = hxxp://www.msn.com
uInternet Settings,ProxyOverride = *.local
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll
BHO: AskBar BHO: {201f27d4-3704-41d6-89c1-aa35e39143ed} - c:\program files\askbardis\bar\bin\askBar.dll
BHO: McAfee Phishing Filter: {27b4851a-3207-45a2-b947-be8afe6163ab} - c:\progra~1\mcafee\msk\mskapbho.dll
BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - c:\program files\real\realplayer\rpbrowserrecordplugin.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - c:\program files\microsoft\search enhancement pack\search helper\SEPsearchhelperie.dll
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.6.0\bin\ssv.dll
BHO: scriptproxy: {7db2d5a0-7241-4e79-b68d-6309f01c5231} - c:\progra~1\mcafee\viruss~1\scriptsn.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: McAfee SiteAdvisor BHO: {b164e929-a1b6-4a06-b104-2cd0e90a88ff} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
BHO: CBrowserHelperObject Object: {ca6319c0-31b7-401e-a518-a07c3db8f777} - c:\program files\bae\BAE.dll
BHO: MSN Toolbar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\program files\msn\toolbar\3.0.1203.0\msneshellx.dll
BHO: Windows Live Toolbar Helper: {e15a8dc0-8516-42a1-81ea-dc94ec1acf10} - c:\program files\windows live\toolbar\wltcore.dll
TB: McAfee SiteAdvisor Toolbar: {0ebbbe48-bad4-4b4c-8e5a-516abecae064} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
TB: &Windows Live Toolbar: {21fa44ef-376d-4d53-9b0f-8a89d3229068} - c:\program files\windows live\toolbar\wltcore.dll
TB: MSN Toolbar: {1e61ed7c-7cb8-49d6-b9e9-ab4c880c8414} - c:\program files\msn\toolbar\3.0.1203.0\msneshellx.dll
TB: Ask Toolbar: {3041d03e-fd4b-44e0-b742-2d9b88305f98} - c:\program files\askbardis\bar\bin\askBar.dll
TB: {F0F8ECBE-D460-4B34-B007-56A92E8F84A7} - No File
TB: {604BC32A-9680-40D1-9AC6-E06B23A1BA4C} - No File
uRun: [CPM61dd8bcf] Rundll32.exe "c:\programdata\zivahesu\zivahesu.dll",a
uRun: [lavovukeve] Rundll32.exe "c:\programdata\feyagaso\feyagaso.dll",s
uRun: [SpybotSD TeaTimer] c:\program files\spybot - search & destroy\TeaTimer.exe
mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
mRun: [mcagent_exe] "c:\program files\mcafee.com\agent\mcagent.exe" /runkey
mRun: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start
mRun: [Broadcom Wireless Manager UI] c:\windows\system32\WLTRAY.exe
mRun: [DellSupportCenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P DellSupportCenter
mRun: [AppleSyncNotifier] c:\program files\common files\apple\mobile device support\bin\AppleSyncNotifier.exe
mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [LifeCam] "c:\program files\microsoft lifecam\LifeExp.exe"
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
dRun: [DelayShred] "c:\program files\mcafee\mshr\shrcl.exe" /p7 /q c:\users\stepha~1\appdata\local\micros~1\windows\tempor~1\content.ie5\bosglnz4\aim_ua~2.sh! c:\users\stepha~1\appdata\local\micros~1\windows\tempor~1\content.ie5\bosglnz4\aim_ua~1.sh! c:\users\stepha~1\appdata\local\micros~1\windows\tempor~1\content.ie5\qlrk29g7\al7503~1.sh! c:\users\stepha~1\appdata\local\micros~1\windows\tempor~1\content.ie5\pcbjk3vf\se2694~1.sh! c:\users\stepha~1\appdata\local\micros~1\windows\tempor~1\content.ie5\tqdddy06\aim_ua~1.sh! c:\users\stepha~1\appdata\local\micros~1\windows\tempor~1\content.ie5\xdzm99e8\tcode2~1.sh! c:\users\stepha~1\appdata\local\micros~1\windows\tempor~1\content.ie5\scxu05qr\aim_ua~3.sh! c:\users\stepha~1\appdata\local\micros~1\windows\tempor~1\content.ie5\xjjpxtuk\tcodeb~1.sh! c:\users\stepha~1\appdata\local\micros~1\windows\tempor~1\content.ie5\xm6hzy44\aim_ua~1.sh! c:\users\stepha~1\appdata\local\micros~1\windows\tempor~1\content.ie5\xjjpxtuk\tcodew~1.sh! c:\users\stepha~1\appdata\local\micros~1\windows\tempor~1\content.ie5\ueafwo3g\size_1~2.sh! c:\users\stepha~1\appdata\local\micros~1\windows\tempor~1\content.ie5\ueafwo3g\tcodeb~1.sh! c:\users\stepha~1\appdata\local\micros~1\windows\tempor~1\content.ie5\xjjpxtuk\aim_ua~1.sh! c:\users\stepha~1\appdata\local\micros~1\windows\tempor~1\content.ie5\ueafwo3g\tcodew~1.sh! c:\users\stepha~1\appdata\local\micros~1\windows\tempor~1\content.ie5\wxg3z9ja\tcodeb~1.sh! c:\users\stepha~1\appdata\local\micros~1\windows\tempor~1\content.ie5\0int2ahe\aim_ua~2.sh! c:\users\stepha~1\appdata\local\micros~1\windows\tempor~1\content.ie5\ppkeuxg1\tcodew~1.sh! c:\users\stepha~1\appdata\local\micros~1\windows\tempor~1\content.ie5\k2axdc2l\imsett~1.sh! c:\users\stepha~1\appdata\local\micros~1\windows\tempor~1\content.ie5\k2axdc2l\si7d88~1.sh! c:\users\stepha~1\appdata\local\micros~1\windows\tempor~1\content.ie5\0int2ahe\si7c0b~1.sh! c:\users\stepha~1\appdata\local\micros~1\windows\tempor~1\content.ie5\ppkeuxg1\aim_ua~1.sh! c:\users\stepha~1\appdata\local\micros~1\windows\tempor~1\content.ie5\xb6076ty\tcodeb~1.sh! c:\users\stepha~1\appdata\local\micros~1\windows\tempor~1\content.ie5\xb6076ty\tcodew~1.sh! c:\users\stepha~1\appdata\local\micros~1\windows\tempor~1\content.ie5\lfo6io8a\imsett~1.sh! c:\users\stepha~1\appdata\local\micros~1\windows\tempor~1\content.ie5\grw603ff\si3ab0~1.sh! c:\users\stepha~1\appdata\local\micros~1\windows\tempor~1\content.ie5\66r6n8na\sbo4ca~1.sh! c:\users\stepha~1\appdata\local\micros~1\windows\tempor~1\content.ie5\0int2ahe\SI2AAC~1.SH!
dRunOnce: [DelayShred] "c:\program files\mcafee\mshr\shrcl.exe" /p7 /q c:\users\stepha~1\appdata\local\temp\hsperf~1.sh! c:\users\stepha~1\appdata\local\temp\google~1\{B14A0~1.SH!
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office12\EXCEL.EXE/3000
IE: {d9288080-1baa-4bc4-9cf8-a92d743db949}
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0000-ABCDEFFEDCBC} - c:\program files\java\jre1.6.0\bin\npjpi160.dll
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~3\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office12\REFIEBAR.DLL
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
Trusted Zone: internet
Trusted Zone: mcafee.com
Trusted Zone: netzero.com
Trusted Zone: netzero.net
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
Handler: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\progra~1\mcafee\sitead~1\McIEPlg.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
SSODL: 0aMCPClient - {F5DF91F9-15E9-416B-A7C3-7519B11ECBFC} - No File

================= FIREFOX ===================

FF - ProfilePath - c:\users\stepha~1\appdata\roaming\mozilla\firefox\profiles\bogsix6w.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.neumann.edu/
FF - prefs.js: network.proxy.type - 4
FF - component: c:\program files\mcafee\siteadvisor\components\McFFPlg.dll
FF - plugin: c:\program files\java\jre1.6.0\bin\npjava11.dll
FF - plugin: c:\program files\java\jre1.6.0\bin\npjava12.dll
FF - plugin: c:\program files\java\jre1.6.0\bin\npjava13.dll
FF - plugin: c:\program files\java\jre1.6.0\bin\npjava14.dll
FF - plugin: c:\program files\java\jre1.6.0\bin\npjava32.dll
FF - plugin: c:\program files\java\jre1.6.0\bin\npjpi160.dll
FF - plugin: c:\program files\java\jre1.6.0\bin\npoji610.dll
FF - plugin: c:\program files\microsoft\office live\npOLW.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npGoogleGadgetPluginFirefoxWin.dll
FF - plugin: c:\program files\real\realarcade\plugins\mozilla\npracplug.dll
FF - plugin: c:\program files\viewpoint\viewpoint experience technology\npViewpoint.dll
FF - plugin: c:\program files\windows live\photo gallery\NPWLPG.dll
FF - plugin: c:\users\stephanie pice\appdata\roaming\move networks\plugins\npqmp071505000010.dll
FF - plugin: c:\users\stephanie pice\appdata\roaming\move networks\plugins\npqmp071505000011.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\

---- FIREFOX POLICIES ----
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);

============= SERVICES / DRIVERS ===============

S3 fssfltr;FssFltr;c:\windows\system32\drivers\fssfltr.sys [2009-3-17 55280]
S3 MSHUSBVideo;NX6000/NX3000/VX2000/VX5000/VX5500/VX7000/Cinema Filter Driver;c:\windows\system32\drivers\nx6000.sys [2009-7-24 30560]

=============== Created Last 30 ================

2009-11-11 14:04:15 2031104 ----a-w- c:\windows\system32\win32k.sys
2009-11-11 14:03:44 321536 ----a-w- c:\windows\system32\WSDApi.dll
2009-11-08 02:05:54 0 d-----w- c:\program files\Trend Micro
2009-11-04 12:22:00 2421760 ----a-w- c:\windows\system32\wucltux.dll
2009-11-04 12:20:15 87552 ----a-w- c:\windows\system32\wudriver.dll
2009-11-04 12:19:29 33792 ----a-w- c:\windows\system32\wuapp.exe
2009-11-04 12:19:29 171608 ----a-w- c:\windows\system32\wuwebv.dll
2009-11-03 07:35:42 1638912 ----a-w- c:\windows\system32\mshtml.tlb
2009-11-01 21:38:22 0 d-----w- c:\windows\CheckSur
2009-10-30 23:31:36 0 d-----w- c:\program files\iPod
2009-10-30 23:31:26 0 d-----w- c:\program files\iTunes
2009-10-30 03:47:08 0 d-----w- C:\2e4af267e9b01c7b38068d90068902
2009-10-30 02:20:01 0 d-----w- C:\457210f400f6df79e9ad768c51b5
2009-10-28 14:53:01 311296 ----a-w- c:\windows\system32\unregmp2.exe
2009-10-28 14:52:58 7680 ----a-w- c:\windows\system32\spwmp.dll
2009-10-28 14:52:57 4096 ----a-w- c:\windows\system32\msdxm.ocx
2009-10-28 14:52:57 4096 ----a-w- c:\windows\system32\dxmasf.dll
2009-10-28 14:52:53 8147968 ----a-w- c:\windows\system32\wmploc.DLL
2009-10-26 02:18:08 148992 ----a-w- c:\windows\system32\drivers\ks.sys
2009-10-26 01:18:36 36864 ----a-w- c:\windows\system32\wmdmps.dll
2009-10-26 01:18:36 31744 ----a-w- c:\windows\system32\wmdmlog.dll
2009-10-26 01:18:36 311296 ----a-w- c:\windows\system32\mswmdm.dll

==================== Find3M ====================

2009-11-14 15:08:39 17408 ----a-w- c:\windows\system32\rpcnetp.exe
2009-11-14 15:08:37 56680 ----a-w- c:\windows\system32\Rpcnet.dll
2009-11-03 01:42:06 195456 ------w- c:\windows\system32\MpSigStub.exe
2009-10-14 20:53:36 17408 ----a-w- c:\windows\system32\rpcnetp.dll
2009-09-19 16:48:21 86016 ----a-w- c:\windows\inf\infstor.dat
2009-09-19 16:48:21 51200 ----a-w- c:\windows\inf\infpub.dat
2009-09-19 16:48:21 143360 ----a-w- c:\windows\inf\infstrng.dat
2009-09-16 14:22:48 79816 ----a-w- c:\windows\system32\drivers\mfeavfk.sys
2009-09-16 14:22:48 40552 ----a-w- c:\windows\system32\drivers\mfesmfk.sys
2009-09-16 14:22:48 35272 ----a-w- c:\windows\system32\drivers\mfebopk.sys
2009-09-16 14:22:48 214664 ----a-w- c:\windows\system32\drivers\mfehidk.sys
2009-09-16 14:22:14 34248 ----a-w- c:\windows\system32\drivers\mferkdk.sys
2009-09-10 17:38:29 216576 ----a-w- c:\windows\system32\msv1_0.dll
2009-09-09 23:34:08 49152 ----a-w- c:\windows\system32\instw32.exe
2009-09-04 12:38:11 60928 ----a-w- c:\windows\system32\msasn1.dll
2009-08-31 15:21:17 292352 ----a-w- c:\windows\system32\psisdecd.dll
2009-08-31 15:17:39 1244672 ----a-w- c:\windows\system32\mcmde.dll
2009-08-31 15:16:28 428032 ----a-w- c:\windows\system32\EncDec.dll
2009-08-29 03:41:42 1686528 ----a-w- c:\windows\system32\gameux.dll
2009-08-29 03:40:31 28672 ----a-w- c:\windows\system32\Apphlpdm.dll
2009-08-28 23:42:52 2065696 ----a-w- c:\windows\system32\usbaaplrc.dll
2009-08-28 23:31:54 4247552 ----a-w- c:\windows\system32\GameUXLegacyGDFs.dll
2009-08-27 05:22:28 916480 ----a-w- c:\windows\system32\wininet.dll
2009-08-27 05:17:43 71680 ----a-w- c:\windows\system32\iesetup.dll
2009-08-27 05:17:43 109056 ----a-w- c:\windows\system32\iesysprep.dll
2009-08-27 03:42:29 133632 ----a-w- c:\windows\system32\ieUnatt.exe
2009-08-18 03:33:52 1193832 ----a-w- c:\windows\system32\FM20.DLL
2008-12-10 08:41:05 174 --sha-w- c:\program files\desktop.ini
2008-06-11 20:58:46 665600 ----a-w- c:\windows\inf\drvindex.dat
2007-09-29 18:32:46 774144 ----a-w- c:\program files\RngInterstitial.dll
2006-11-02 12:42:02 30674 ----a-w- c:\windows\inf\perflib\0409\perfd.dat
2006-11-02 12:42:02 30674 ----a-w- c:\windows\inf\perflib\0409\perfc.dat
2006-11-02 12:42:02 287440 ----a-w- c:\windows\inf\perflib\0409\perfi.dat
2006-11-02 12:42:02 287440 ----a-w- c:\windows\inf\perflib\0409\perfh.dat
2006-11-02 09:20:21 287440 ----a-w- c:\windows\inf\perflib\0000\perfi.dat
2006-11-02 09:20:21 287440 ----a-w- c:\windows\inf\perflib\0000\perfh.dat
2006-11-02 09:20:19 30674 ----a-w- c:\windows\inf\perflib\0000\perfd.dat
2006-11-02 09:20:19 30674 ----a-w- c:\windows\inf\perflib\0000\perfc.dat
2008-12-04 04:44:41 16384 --sha-w- c:\windows\serviceprofiles\localservice\appdata\local\microsoft\windows\history\history.ie5\index.dat
2008-12-04 04:44:41 32768 --sha-w- c:\windows\serviceprofiles\localservice\appdata\local\microsoft\windows\temporary internet files\content.ie5\index.dat
2008-12-04 04:44:41 16384 --sha-w- c:\windows\serviceprofiles\localservice\appdata\roaming\microsoft\windows\cookies\index.dat
2007-06-04 21:53:40 8192 --sha-w- c:\windows\users\default\NTUSER.DAT

============= FINISH: 10:42:35.90 ===============

#4 thcbytes

thcbytes

  • Malware Response Team
  • 14,790 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:07:31 AM

Posted 14 November 2009 - 03:42 PM

Hi and welcome to the HijackThis Logs and Virus/Trojan/Spyware/Malware Removal forum,

I am Posted Image and I am here to help you!

Your running slow because your severely infected!!

I ask that you refrain from running tools other than those I suggest to you while I am cleaning up your computer. The reason for this is so I know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.

Please perform all steps in the order received and do not proceed if you need clarification.

In the upper right hand corner of the topic you will see a button called Options. If you click on this in the drop-down menu you can choose Track this topic. By doing this and then choosing Immediate E-Mail notification and then clicking on Proceed you will be advised when we respond to your topic and facilitate the cleaning of your machine.

After 5 days if a topic is not replied to we assume it has been abandoned and it is closed.

I would also like to inform you that most of us here at Bleeping Computer offer our expert assistance out of the goodness of our hearts. Please be courteous and appreciative for the assistance provided!

==========

You have three Spyware blockers running and this provides no additional benefit, will interfere with our cleanup and impair system performance in general.

I would recommend that you uninstall Spybot via Add/Remove.

Click "start" on the taskbar and then click on the "Control Panel" icon.
Please doubleclick the "Add or Remove Programs" icon
A list of programs installed will be "populated" this may take a bit of time.
If they exist, uninstall the following by clicking on the following entries and selecting "remove":

Spybot

Additional instructions can be found here if needed.

I would like you to Disable Windows Defender for now also. You can turn it back on when we are done!

==========

RKill by Grinler

Link #1
Link #2
Link #3
Link #4

  • Before we begin, you should disable your anti-malware softwares you have installed so they do not interfere RKill running as some anti-malware softwares detect RKill as malicious. Please refer to this page if you are not sure how.
  • Download Link #1.
  • Save it to your Desktop.
  • Double click the RKill desktop icon.
    If you are using Vista please right click and run as Admin!
  • A black screen will briefly flash indicating a successful run.
  • If this does not occur please delete that application and download Link #2.
  • Continue process until the tool runs.
  • If the tool does not run from any of the links tell me about it.
==========

Download and Run ComboFix (by sUBs)

You must rename it before saving it.

Posted Image

Posted Image

Please download ComboFix from one of these locations:

Link 1
Link 2

Save thcbytes.exe to your Desktop <-- Important!!!
  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. Please refer to this link for instructions.

  • Double click on thcbytes.exe & follow the prompts.

  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.

  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

Posted Image


Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

Posted Image

Click on Yes, to continue scanning for malware.

When finished, it will produce a log for you. Please include the C:\ComboFix.txt in your next reply

A word of warning: Neither I nor sUBs are responsible for any damage you may have caused your machine by running ComboFix on your own.
This tool is not a toy and not for everyday use.
ComboFix SHOULD NOT be used unless requested by a forum helper


==========

Again I would like to remind you to make no further changes to your computer unless I direct you to do so. Your computer fix will be based on the current condition of your computer! Any changes might delay my ability to help you.

==========

With your next post please provide:

* Combofix.txt

Kind regards,
~t
Proud member - Unified Network of Instructors and Trained Eliminators
Posted Image

I do not accept personal donations for assistance provided. I would ask that you instead consider donating the greatest gift - Organ Donation. Your organs are of no use to you when your gone. You will save a life that would otherwise be lost!

http://donatelife.net/register-now/

#5 thcbytes

thcbytes

  • Malware Response Team
  • 14,790 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:07:31 AM

Posted 23 November 2009 - 03:46 PM

Due to the lack of feedback this Topic is closed.

If you need this topic reopened, please request this by sending the moderating team a PM with the address of the thread. This applies only to the original topic starter.

Everyone else please begin a New Topic
Proud member - Unified Network of Instructors and Trained Eliminators
Posted Image

I do not accept personal donations for assistance provided. I would ask that you instead consider donating the greatest gift - Organ Donation. Your organs are of no use to you when your gone. You will save a life that would otherwise be lost!

http://donatelife.net/register-now/

#6 thcbytes

thcbytes

  • Malware Response Team
  • 14,790 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:07:31 AM

Posted 27 November 2009 - 06:51 PM

********Re-opened per user request.********

Hello,

Please do as outlined below. If you do not promptly reply then I will close the thread and not re-open it again.

RKill by Grinler

Link #1
Link #2
Link #3
Link #4

  • Before we begin, you should disable your anti-malware softwares you have installed so they do not interfere RKill running as some anti-malware softwares detect RKill as malicious. Please refer to this page if you are not sure how.
  • Download Link #1.
  • Save it to your Desktop.
  • Double click the RKill desktop icon.
    If you are using Vista please right click and run as Admin!
  • A black screen will briefly flash indicating a successful run.
  • If this does not occur please delete that application and download Link #2.
  • Continue process until the tool runs.
  • If the tool does not run from any of the links tell me about it.
==========

We need to create an OTL Report
  • Please download OTL from one of the following mirrors:
  • Save it to your desktop.
  • Double click on the Posted Image icon on your desktop.
  • Click the "Scan All Users" checkbox.
  • Under "Extra Registry" please check "Use Safelist" and also check "LOP Check" and "Purity Check" as pictured.Posted Image
  • Push the Posted Image button.
  • Two reports will open, copy and paste them in a reply here:
    • OTListIt.txt <-- Will be opened
    • Extra.txt <-- Will be minimized
==========

Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.

    Posted Image
  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and re-enable all active protection when done.
-- If you encounter any problems, try running GMER in Safe Mode.

===========

With your next post please provide:

* What problems are you having specifically?
* OTL.txt
* Extra.txt
* Gmer log
* Please copy and paste all logs unless I direct you otherwise.

Kind regards,
~t
Proud member - Unified Network of Instructors and Trained Eliminators
Posted Image

I do not accept personal donations for assistance provided. I would ask that you instead consider donating the greatest gift - Organ Donation. Your organs are of no use to you when your gone. You will save a life that would otherwise be lost!

http://donatelife.net/register-now/

#7 thcbytes

thcbytes

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Posted 28 November 2009 - 10:20 AM

Are you still there? Do you still desire assistance?
Proud member - Unified Network of Instructors and Trained Eliminators
Posted Image

I do not accept personal donations for assistance provided. I would ask that you instead consider donating the greatest gift - Organ Donation. Your organs are of no use to you when your gone. You will save a life that would otherwise be lost!

http://donatelife.net/register-now/

#8 thcbytes

thcbytes

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Posted 04 December 2009 - 08:40 AM

Due to the lack of feedback this Topic is closed.
Proud member - Unified Network of Instructors and Trained Eliminators
Posted Image

I do not accept personal donations for assistance provided. I would ask that you instead consider donating the greatest gift - Organ Donation. Your organs are of no use to you when your gone. You will save a life that would otherwise be lost!

http://donatelife.net/register-now/




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