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Nasty Infection


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11 replies to this topic

#1 dellengwyn

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Posted 07 November 2009 - 06:35 PM

Greetings,

A big thanks to all the volunteers who help out on this website! All of us laypersons appreciate your expertise.

Here's the story so far:

1) a week or so ago, I started having Firefox spontaneously open new windows with multiple tabs open. The first tab was always an IP address (starting with 67. as I recall) and the others were either ads or simple "can't open page" messages. This didn't always happen, and I couldn't detect a pattern to it. MalwareBytes found a couple of infected files, but that didn't solve the problem.

2) yesterday, things kind of exploded; I got hit with the "SecurityTool" malware. Couldn't run anything except the browser. I tried downloading all 4 filename versions of rkill, but it wouldn't run either. I was able to get into msconfig, however, and I discovered a couple of suspicious looking startup entries and disabled them. This allowed me to run MalwareBytes as per the instructions I found here on bleepingcomputer.com and get rid of "SecurityTool."

3) as of now, I have uninstalled AVG 8.5 and replaced it with Avira, which found some infected files and deleted them. I still, however, have a Firefox popup problem. This time, it isn't a separate window with multiple tabs. Instead, shortly after opening a new window or clicking a link, a new tab pops up with a random ad site on it. As before, this seems to happen sporadically.

I'm really hoping I can get this cleaned out for good, and I appreciate any help that can be offered. Perhaps Combofix can work some magic for me!

Thanks,
John.

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#2 quietman7

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Posted 09 November 2009 - 02:01 PM

Please post the results of your MBAM scan for review.

To retrieve the Malwarebytes Anti-Malware scan log information, launch MBAM.
  • Click the Logs Tab at the top.
    • The log will be named by the date of scan in the following format: mbam-log-date(time).txt
      -- If you have previously used MBAM, there may be several logs showing in the list.
  • Click on the log name to highlight it.
  • Go to the bottom and click on Open.
  • The log should automatically open in notepad as a text file.
  • Go to Edit and choose Select all.
  • Go back to Edit and choose Copy or right-click on the highlighted text and choose Copy from there.
  • Come back to this thread, click Add Reply, then right-click and choose Paste.
  • Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Logs are saved to the following locations:
-- In XP: C:\Documents and Settings\<Username>\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs
-- In Vista: C:\Documents and Settings\Users\All Users\Malwarebytes\Malwarebytes' Anti-Malware\Logs


Please download GooredFix by jpshortstuff from one of the locations below and save it to your Desktop:
Download Mirror #1
Download Mirror #2
  • Close Firefox and do not reopen the browser until this tool has finished its scanning.
  • Double-click on GooredFix.exe to run the tool.
  • When prompted to run a scan, click Yes.
  • GooredFix will check for infections, and then a log named GooredFix.txt will open.
  • Copy and paste the contents of that log in your next reply (a copy of the log can also be found on your desktop).
Please download TFC by Old Timer and save it to your desktop.
alternate download link
  • Save any unsaved work. TFC will close ALL open programs including your browser!
  • Double-click on TFC.exe to run it. If you are using Vista, right-click on the file and choose Run As Administrator.
  • Click the Start button to begin the cleaning process and let it run uninterrupted to completion.
  • Important! If TFC prompts you to reboot, please do so immediately. If not prompted, manually reboot the machine anyway to ensure a complete clean.
Please download and scan with SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If it will not start, go to Start > All Prgrams > SUPERAntiSpyware and click on Alternate Start.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press [b]View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click [b]Close to exit the program.
If you cannot boot into safe mode, then perform your scans in normal mode.
.
.
Windows Insider MVP 2017-2018
Microsoft MVP Reconnect 2016
Microsoft MVP Consumer Security 2007-2015 kO7xOZh.gif
Member of UNITE, Unified Network of Instructors and Trusted Eliminators

If I have been helpful & you'd like to consider a donation, click 38WxTfO.gif

#3 dellengwyn

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Posted 09 November 2009 - 07:32 PM

Thank you so much for your help. A couple of other notes/symptoms: I cannot boot into safe mode, and the multiple tabs in new window problem is back. The address that always appears in the first tab is: hxxp://67.201.36.16/nolink.html

MBAM Log is below.

Thanks again,
John.

-------------------------------------------------------------


Malwarebytes' Anti-Malware 1.41
Database version: 3113
Windows 5.1.2600 Service Pack 2

11/6/2009 5:06:37 PM
mbam-log-2009-11-06 (17-06-37).txt

Scan type: Full Scan (C:\|)
Objects scanned: 196018
Time elapsed: 39 minute(s), 55 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 1
Registry Data Items Infected: 0
Folders Infected: 1
Files Infected: 6

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RList (Malware.Trace) -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
C:\Documents and Settings\All Users\Application Data\55776434 (Rogue.Multiple) -> Quarantined and deleted successfully.

Files Infected:
C:\Documents and Settings\All Users\Application Data\55776434\55776434.exe (Rogue.SecurityTool) -> Quarantined and deleted successfully.
C:\Documents and Settings\John\Local Settings\temp\TMP76.tmp (Trojan.Dropper) -> Quarantined and deleted successfully.
C:\Documents and Settings\John\Local Settings\Temporary Internet Files\Content.IE5\4HQ7QV2L\wincap[1].exe (Trojan.Dropper) -> Quarantined and deleted successfully.
C:\WINDOWS\temp\_ex-08.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\Documents and Settings\John\Desktop\Security Tool.LNK (Rogue.SecurityTool) -> Quarantined and deleted successfully.
C:\Documents and Settings\John\Start Menu\Programs\Security Tool.LNK (Rogue.SecurityTool) -> Quarantined and deleted successfully.

#4 dellengwyn

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Posted 09 November 2009 - 09:11 PM

SUPERANTISPYWARE LOG

I have run the programs in the order and manner you suggested.
SAS flagged tracking cookies and a dll from an ancient download.

Still can't get into safe mode.

Thanks again for your help,
John.

--------------------------------------------------------------------------

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 11/09/2009 at 05:47 PM

Application Version : 4.29.1004

Core Rules Database Version : 4251
Trace Rules Database Version: 2140

Scan type : Complete Scan
Total Scan Time : 00:46:29

Memory items scanned : 560
Memory threats detected : 0
Registry items scanned : 6326
Registry threats detected : 0
File items scanned : 25901
File threats detected : 216

Adware.Tracking Cookie
C:\Documents and Settings\John\Cookies\john@media.adrevolver[1].txt
C:\Documents and Settings\John\Cookies\john@xiti[1].txt
C:\Documents and Settings\John\Cookies\john@specificclick[2].txt
C:\Documents and Settings\John\Cookies\john@statse.webtrendslive[1].txt
C:\Documents and Settings\John\Cookies\john@doubleclick[2].txt
C:\Documents and Settings\John\Cookies\john@avgtechnologies.112.2o7[1].txt
C:\Documents and Settings\John\Cookies\john@tacoda[1].txt
C:\Documents and Settings\John\Cookies\john@tribalfusion[1].txt
C:\Documents and Settings\John\Cookies\john@2o7[1].txt
C:\Documents and Settings\John\Cookies\john@adrevolver[2].txt
C:\Documents and Settings\John\Cookies\john@casalemedia[2].txt
C:\Documents and Settings\John\Cookies\john@atdmt[1].txt
C:\Documents and Settings\John\Cookies\john@adserver[1].txt
C:\Documents and Settings\John\Cookies\john@questionmarket[2].txt
C:\Documents and Settings\John\Cookies\john@media.mtvnservices[2].txt
C:\Documents and Settings\John\Cookies\john@S005-00-9-5-182880-25697[1].txt
C:\Documents and Settings\John\Cookies\john@s.clickability[2].txt
C:\Documents and Settings\John\Cookies\john@ad.yieldmanager[2].txt
.ehg-hollywood.hitbox.com [ F:\Documents and Settings\John\Application Data\Mozilla\Firefox\Profiles\nvf2qikr.default\cookies.txt ]
.adopt.specificclick.net [ F:\Documents and Settings\John\Application Data\Mozilla\Firefox\Profiles\nvf2qikr.default\cookies.txt ]
.adopt.specificclick.net [ F:\Documents and Settings\John\Application Data\Mozilla\Firefox\Profiles\nvf2qikr.default\cookies.txt ]
.adopt.specificclick.net [ F:\Documents and Settings\John\Application Data\Mozilla\Firefox\Profiles\nvf2qikr.default\cookies.txt ]
.adopt.specificclick.net [ F:\Documents and Settings\John\Application Data\Mozilla\Firefox\Profiles\nvf2qikr.default\cookies.txt ]
ads.revsci.net [ F:\Documents and Settings\John\Application Data\Mozilla\Firefox\Profiles\nvf2qikr.default\cookies.txt ]
www.burstnet.com [ F:\Documents and Settings\John\Application Data\Mozilla\Firefox\Profiles\nvf2qikr.default\cookies.txt ]
.kanoodle.com [ F:\Documents and Settings\John\Application Data\Mozilla\Firefox\Profiles\nvf2qikr.default\cookies.txt ]
adserver.adreactor.com [ F:\Documents and Settings\John\Application Data\Mozilla\Firefox\Profiles\nvf2qikr.default\cookies.txt ]
.insightexpressai.com [ F:\Documents and Settings\John\Application Data\Mozilla\Firefox\Profiles\nvf2qikr.default\cookies.txt ]
.insightexpressai.com [ F:\Documents and Settings\John\Application Data\Mozilla\Firefox\Profiles\nvf2qikr.default\cookies.txt ]
.insightexpressai.com [ F:\Documents and Settings\John\Application Data\Mozilla\Firefox\Profiles\nvf2qikr.default\cookies.txt ]
.insightexpressai.com [ F:\Documents and Settings\John\Application Data\Mozilla\Firefox\Profiles\nvf2qikr.default\cookies.txt ]
.insightexpressai.com [ F:\Documents and Settings\John\Application Data\Mozilla\Firefox\Profiles\nvf2qikr.default\cookies.txt ]
.insightexpressai.com [ F:\Documents and Settings\John\Application Data\Mozilla\Firefox\Profiles\nvf2qikr.default\cookies.txt ]
.insightexpressai.com [ F:\Documents and Settings\John\Application Data\Mozilla\Firefox\Profiles\nvf2qikr.default\cookies.txt ]
.insightexpressai.com [ F:\Documents and Settings\John\Application Data\Mozilla\Firefox\Profiles\nvf2qikr.default\cookies.txt ]
.insightexpressai.com [ F:\Documents and Settings\John\Application Data\Mozilla\Firefox\Profiles\nvf2qikr.default\cookies.txt ]
.insightexpressai.com [ F:\Documents and Settings\John\Application Data\Mozilla\Firefox\Profiles\nvf2qikr.default\cookies.txt ]
.insightexpressai.com [ F:\Documents and Settings\John\Application Data\Mozilla\Firefox\Profiles\nvf2qikr.default\cookies.txt ]
.insightexpressai.com [ F:\Documents and Settings\John\Application Data\Mozilla\Firefox\Profiles\nvf2qikr.default\cookies.txt ]
.insightexpressai.com [ F:\Documents and Settings\John\Application Data\Mozilla\Firefox\Profiles\nvf2qikr.default\cookies.txt ]
.insightexpressai.com [ F:\Documents and Settings\John\Application Data\Mozilla\Firefox\Profiles\nvf2qikr.default\cookies.txt ]
.insightexpressai.com [ F:\Documents and Settings\John\Application Data\Mozilla\Firefox\Profiles\nvf2qikr.default\cookies.txt ]
.insightexpressai.com [ F:\Documents and Settings\John\Application Data\Mozilla\Firefox\Profiles\nvf2qikr.default\cookies.txt ]
.insightexpressai.com [ F:\Documents and Settings\John\Application Data\Mozilla\Firefox\Profiles\nvf2qikr.default\cookies.txt ]
.insightexpressai.com [ F:\Documents and Settings\John\Application Data\Mozilla\Firefox\Profiles\nvf2qikr.default\cookies.txt ]
.insightexpressai.com [ F:\Documents and Settings\John\Application Data\Mozilla\Firefox\Profiles\nvf2qikr.default\cookies.txt ]
.insightexpressai.com [ F:\Documents and Settings\John\Application Data\Mozilla\Firefox\Profiles\nvf2qikr.default\cookies.txt ]
.insightexpressai.com [ F:\Documents and Settings\John\Application Data\Mozilla\Firefox\Profiles\nvf2qikr.default\cookies.txt ]
.insightexpressai.com [ F:\Documents and Settings\John\Application Data\Mozilla\Firefox\Profiles\nvf2qikr.default\cookies.txt ]
.insightexpressai.com [ F:\Documents and Settings\John\Application Data\Mozilla\Firefox\Profiles\nvf2qikr.default\cookies.txt ]
.insightexpressai.com [ F:\Documents and Settings\John\Application Data\Mozilla\Firefox\Profiles\nvf2qikr.default\cookies.txt ]
.insightexpressai.com [ F:\Documents and Settings\John\Application Data\Mozilla\Firefox\Profiles\nvf2qikr.default\cookies.txt ]
.insightexpressai.com [ F:\Documents and Settings\John\Application Data\Mozilla\Firefox\Profiles\nvf2qikr.default\cookies.txt ]
.insightexpressai.com [ F:\Documents and Settings\John\Application Data\Mozilla\Firefox\Profiles\nvf2qikr.default\cookies.txt ]
.insightexpressai.com [ F:\Documents and Settings\John\Application Data\Mozilla\Firefox\Profiles\nvf2qikr.default\cookies.txt ]
.insightexpressai.com [ F:\Documents and Settings\John\Application Data\Mozilla\Firefox\Profiles\nvf2qikr.default\cookies.txt ]
.insightexpressai.com [ F:\Documents and Settings\John\Application Data\Mozilla\Firefox\Profiles\nvf2qikr.default\cookies.txt ]
.insightexpressai.com [ F:\Documents and Settings\John\Application Data\Mozilla\Firefox\Profiles\nvf2qikr.default\cookies.txt ]
.insightexpressai.com [ F:\Documents and Settings\John\Application Data\Mozilla\Firefox\Profiles\nvf2qikr.default\cookies.txt ]
.insightexpressai.com [ F:\Documents and Settings\John\Application Data\Mozilla\Firefox\Profiles\nvf2qikr.default\cookies.txt ]
.insightexpressai.com [ F:\Documents and Settings\John\Application Data\Mozilla\Firefox\Profiles\nvf2qikr.default\cookies.txt ]
.insightexpressai.com [ F:\Documents and Settings\John\Application Data\Mozilla\Firefox\Profiles\nvf2qikr.default\cookies.txt ]
.insightexpressai.com [ F:\Documents and Settings\John\Application Data\Mozilla\Firefox\Profiles\nvf2qikr.default\cookies.txt ]
.insightexpressai.com [ F:\Documents and Settings\John\Application Data\Mozilla\Firefox\Profiles\nvf2qikr.default\cookies.txt ]
.insightexpressai.com [ F:\Documents and Settings\John\Application Data\Mozilla\Firefox\Profiles\nvf2qikr.default\cookies.txt ]
.insightexpressai.com [ F:\Documents and Settings\John\Application Data\Mozilla\Firefox\Profiles\nvf2qikr.default\cookies.txt ]
.insightexpressai.com [ F:\Documents and Settings\John\Application Data\Mozilla\Firefox\Profiles\nvf2qikr.default\cookies.txt ]
.insightexpressai.com [ F:\Documents and Settings\John\Application Data\Mozilla\Firefox\Profiles\nvf2qikr.default\cookies.txt ]
.ehg-randomhouse.hitbox.com [ F:\Documents and Settings\John\Application Data\Mozilla\Firefox\Profiles\nvf2qikr.default\cookies.txt ]
.atwola.com [ F:\Documents and Settings\John\Application Data\Mozilla\Firefox\Profiles\nvf2qikr.default\cookies.txt ]
.cnn.122.2o7.net [ F:\Documents and Settings\John\Application Data\Mozilla\Firefox\Profiles\nvf2qikr.default\cookies.txt ]
.partner2profit.com [ F:\Documents and Settings\John\Application Data\Mozilla\Firefox\Profiles\nvf2qikr.default\cookies.txt ]
.partner2profit.com [ F:\Documents and Settings\John\Application Data\Mozilla\Firefox\Profiles\nvf2qikr.default\cookies.txt ]
.partner2profit.com [ F:\Documents and Settings\John\Application Data\Mozilla\Firefox\Profiles\nvf2qikr.default\cookies.txt ]
.partner2profit.com [ F:\Documents and Settings\John\Application Data\Mozilla\Firefox\Profiles\nvf2qikr.default\cookies.txt ]
.partner2profit.com [ F:\Documents and Settings\John\Application Data\Mozilla\Firefox\Profiles\nvf2qikr.default\cookies.txt ]
.ehg-dig.hitbox.com [ F:\Documents and Settings\John\Application Data\Mozilla\Firefox\Profiles\nvf2qikr.default\cookies.txt ]
.ehg-dig.hitbox.com [ F:\Documents and Settings\John\Application Data\Mozilla\Firefox\Profiles\nvf2qikr.default\cookies.txt ]
.ehg-dig.hitbox.com [ F:\Documents and Settings\John\Application Data\Mozilla\Firefox\Profiles\nvf2qikr.default\cookies.txt ]
.ehg-dig.hitbox.com [ F:\Documents and Settings\John\Application Data\Mozilla\Firefox\Profiles\nvf2qikr.default\cookies.txt ]
.statcounter.com [ F:\Documents and Settings\John\Application Data\Mozilla\Firefox\Profiles\nvf2qikr.default\cookies.txt ]
.statcounter.com [ F:\Documents and Settings\John\Application Data\Mozilla\Firefox\Profiles\nvf2qikr.default\cookies.txt ]
.statcounter.com [ F:\Documents and Settings\John\Application Data\Mozilla\Firefox\Profiles\nvf2qikr.default\cookies.txt ]
.statcounter.com [ F:\Documents and Settings\John\Application Data\Mozilla\Firefox\Profiles\nvf2qikr.default\cookies.txt ]
.statcounter.com [ F:\Documents and Settings\John\Application Data\Mozilla\Firefox\Profiles\nvf2qikr.default\cookies.txt ]
.statcounter.com [ F:\Documents and Settings\John\Application Data\Mozilla\Firefox\Profiles\nvf2qikr.default\cookies.txt ]
.statcounter.com [ F:\Documents and Settings\John\Application Data\Mozilla\Firefox\Profiles\nvf2qikr.default\cookies.txt ]
.statcounter.com [ F:\Documents and Settings\John\Application Data\Mozilla\Firefox\Profiles\nvf2qikr.default\cookies.txt ]
.statcounter.com [ F:\Documents and Settings\John\Application Data\Mozilla\Firefox\Profiles\nvf2qikr.default\cookies.txt ]
.statcounter.com [ F:\Documents and Settings\John\Application Data\Mozilla\Firefox\Profiles\nvf2qikr.default\cookies.txt ]
.statcounter.com [ F:\Documents and Settings\John\Application Data\Mozilla\Firefox\Profiles\nvf2qikr.default\cookies.txt ]
www.burstbeacon.com [ F:\Documents and Settings\John\Application Data\Mozilla\Firefox\Profiles\nvf2qikr.default\cookies.txt ]
.ehg-mgnlimited.hitbox.com [ F:\Documents and Settings\John\Application Data\Mozilla\Firefox\Profiles\nvf2qikr.default\cookies.txt ]
.kontera.com [ F:\Documents and Settings\John\Application Data\Mozilla\Firefox\Profiles\nvf2qikr.default\cookies.txt ]
.kontera.com [ F:\Documents and Settings\John\Application Data\Mozilla\Firefox\Profiles\nvf2qikr.default\cookies.txt ]
.as-us.falkag.net [ F:\Documents and Settings\John\Application Data\Mozilla\Firefox\Profiles\nvf2qikr.default\cookies.txt ]
.as-us.falkag.net [ F:\Documents and Settings\John\Application Data\Mozilla\Firefox\Profiles\nvf2qikr.default\cookies.txt ]
.as-us.falkag.net [ F:\Documents and Settings\John\Application Data\Mozilla\Firefox\Profiles\nvf2qikr.default\cookies.txt ]
.as-us.falkag.net [ F:\Documents and Settings\John\Application Data\Mozilla\Firefox\Profiles\nvf2qikr.default\cookies.txt ]
.blp.valueclick.net [ F:\Documents and Settings\John\Application Data\Mozilla\Firefox\Profiles\nvf2qikr.default\cookies.txt ]
.ads.addynamix.com [ F:\Documents and Settings\John\Application Data\Mozilla\Firefox\Profiles\nvf2qikr.default\cookies.txt ]
.directtrack.com [ F:\Documents and Settings\John\Application Data\Mozilla\Firefox\Profiles\nvf2qikr.default\cookies.txt ]
.wpni.112.2o7.net [ F:\Documents and Settings\John\Application Data\Mozilla\Firefox\Profiles\nvf2qikr.default\cookies.txt ]
anat.tacoda.net [ F:\Documents and Settings\John\Application Data\Mozilla\Firefox\Profiles\nvf2qikr.default\cookies.txt ]
counter.hitslink.com [ F:\Documents and Settings\John\Application Data\Mozilla\Firefox\Profiles\nvf2qikr.default\cookies.txt ]
.primediabusiness.122.2o7.net [ F:\Documents and Settings\John\Application Data\Mozilla\Firefox\Profiles\nvf2qikr.default\cookies.txt ]
.belnk.com [ F:\Documents and Settings\John\Application Data\Mozilla\Firefox\Profiles\nvf2qikr.default\cookies.txt ]
rapidresponse.directtrack.com [ F:\Documents and Settings\John\Application Data\Mozilla\Firefox\Profiles\nvf2qikr.default\cookies.txt ]
.ads.pointroll.com [ F:\Documents and Settings\John\Application Data\Mozilla\Firefox\Profiles\nvf2qikr.default\cookies.txt ]
.ads.pointroll.com [ F:\Documents and Settings\John\Application Data\Mozilla\Firefox\Profiles\nvf2qikr.default\cookies.txt ]
.ads.pointroll.com [ F:\Documents and Settings\John\Application Data\Mozilla\Firefox\Profiles\nvf2qikr.default\cookies.txt ]
.ads.pointroll.com [ F:\Documents and Settings\John\Application Data\Mozilla\Firefox\Profiles\nvf2qikr.default\cookies.txt ]
.imrworldwide.com [ F:\Documents and Settings\John\Application Data\Mozilla\Firefox\Profiles\nvf2qikr.default\cookies.txt ]
.imrworldwide.com [ F:\Documents and Settings\John\Application Data\Mozilla\Firefox\Profiles\nvf2qikr.default\cookies.txt ]
.bellglobemediapublishing.122.2o7.net [ F:\Documents and Settings\John\Application Data\Mozilla\Firefox\Profiles\nvf2qikr.default\cookies.txt ]
.as-eu.falkag.net [ F:\Documents and Settings\John\Application Data\Mozilla\Firefox\Profiles\nvf2qikr.default\cookies.txt ]
.as-eu.falkag.net [ F:\Documents and Settings\John\Application Data\Mozilla\Firefox\Profiles\nvf2qikr.default\cookies.txt ]
.as-eu.falkag.net [ F:\Documents and Settings\John\Application Data\Mozilla\Firefox\Profiles\nvf2qikr.default\cookies.txt ]
.as-eu.falkag.net [ F:\Documents and Settings\John\Application Data\Mozilla\Firefox\Profiles\nvf2qikr.default\cookies.txt ]
.webstats4u.com [ F:\Documents and Settings\John\Application Data\Mozilla\Firefox\Profiles\nvf2qikr.default\cookies.txt ]
.webstats4u.com [ F:\Documents and Settings\John\Application Data\Mozilla\Firefox\Profiles\nvf2qikr.default\cookies.txt ]
.tracking.foxnews.com [ F:\Documents and Settings\John\Application Data\Mozilla\Firefox\Profiles\nvf2qikr.default\cookies.txt ]
.tracking.foxnews.com [ F:\Documents and Settings\John\Application Data\Mozilla\Firefox\Profiles\nvf2qikr.default\cookies.txt ]
.hg1.hitbox.com [ F:\Documents and Settings\John\Application Data\Mozilla\Firefox\Profiles\nvf2qikr.default\cookies.txt ]
.ehg-tigerdirect2.hitbox.com [ F:\Documents and Settings\John\Application Data\Mozilla\Firefox\Profiles\nvf2qikr.default\cookies.txt ]
.ehg-newegg.hitbox.com [ F:\Documents and Settings\John\Application Data\Mozilla\Firefox\Profiles\nvf2qikr.default\cookies.txt ]
.nextag.com [ F:\Documents and Settings\John\Application Data\Mozilla\Firefox\Profiles\nvf2qikr.default\cookies.txt ]
.nextag.com [ F:\Documents and Settings\John\Application Data\Mozilla\Firefox\Profiles\nvf2qikr.default\cookies.txt ]
.nextag.com [ F:\Documents and Settings\John\Application Data\Mozilla\Firefox\Profiles\nvf2qikr.default\cookies.txt ]
.nextag.com [ F:\Documents and Settings\John\Application Data\Mozilla\Firefox\Profiles\nvf2qikr.default\cookies.txt ]
.dealnews.122.2o7.net [ F:\Documents and Settings\John\Application Data\Mozilla\Firefox\Profiles\nvf2qikr.default\cookies.txt ]
.phg.hitbox.com [ F:\Documents and Settings\John\Application Data\Mozilla\Firefox\Profiles\nvf2qikr.default\cookies.txt ]
.adinterax.com [ F:\Documents and Settings\John\Application Data\Mozilla\Firefox\Profiles\nvf2qikr.default\cookies.txt ]
.adinterax.com [ F:\Documents and Settings\John\Application Data\Mozilla\Firefox\Profiles\nvf2qikr.default\cookies.txt ]
.usatoday1.112.2o7.net [ F:\Documents and Settings\John\Application Data\Mozilla\Firefox\Profiles\nvf2qikr.default\cookies.txt ]
ads.bridgetrack.com [ F:\Documents and Settings\John\Application Data\Mozilla\Firefox\Profiles\nvf2qikr.default\cookies.txt ]
ads.bridgetrack.com [ F:\Documents and Settings\John\Application Data\Mozilla\Firefox\Profiles\nvf2qikr.default\cookies.txt ]
ads.bridgetrack.com [ F:\Documents and Settings\John\Application Data\Mozilla\Firefox\Profiles\nvf2qikr.default\cookies.txt ]
.nextstat.com [ F:\Documents and Settings\John\Application Data\Mozilla\Firefox\Profiles\nvf2qikr.default\cookies.txt ]
.nextstat.com [ F:\Documents and Settings\John\Application Data\Mozilla\Firefox\Profiles\nvf2qikr.default\cookies.txt ]
.adlegend.com [ F:\Documents and Settings\John\Application Data\Mozilla\Firefox\Profiles\nvf2qikr.default\cookies.txt ]
.leeenterprises.112.2o7.net [ F:\Documents and Settings\John\Application Data\Mozilla\Firefox\Profiles\nvf2qikr.default\cookies.txt ]
.apmebf.com [ F:\Documents and Settings\John\Application Data\Mozilla\Firefox\Profiles\nvf2qikr.default\cookies.txt ]
.apmebf.com [ F:\Documents and Settings\John\Application Data\Mozilla\Firefox\Profiles\nvf2qikr.default\cookies.txt ]
www.elitetvdownloads.com [ F:\Documents and Settings\John\Application Data\Mozilla\Firefox\Profiles\nvf2qikr.default\cookies.txt ]
www.googleadservices.com [ F:\Documents and Settings\John\Application Data\Mozilla\Firefox\Profiles\nvf2qikr.default\cookies.txt ]
www.googleadservices.com [ F:\Documents and Settings\John\Application Data\Mozilla\Firefox\Profiles\nvf2qikr.default\cookies.txt ]
.xiti.com [ F:\Documents and Settings\John\Application Data\Mozilla\Firefox\Profiles\nvf2qikr.default\cookies.txt ]
try.starware.com [ F:\Documents and Settings\John\Application Data\Mozilla\Firefox\Profiles\nvf2qikr.default\cookies.txt ]
.h.starware.com [ F:\Documents and Settings\John\Application Data\Mozilla\Firefox\Profiles\nvf2qikr.default\cookies.txt ]
.h.starware.com [ F:\Documents and Settings\John\Application Data\Mozilla\Firefox\Profiles\nvf2qikr.default\cookies.txt ]
server.iad.liveperson.net [ F:\Documents and Settings\John\Application Data\Mozilla\Firefox\Profiles\nvf2qikr.default\cookies.txt ]
server.iad.liveperson.net [ F:\Documents and Settings\John\Application Data\Mozilla\Firefox\Profiles\nvf2qikr.default\cookies.txt ]
server.iad.liveperson.net [ F:\Documents and Settings\John\Application Data\Mozilla\Firefox\Profiles\nvf2qikr.default\cookies.txt ]
.ehg-mindshare.hitbox.com [ F:\Documents and Settings\John\Application Data\Mozilla\Firefox\Profiles\nvf2qikr.default\cookies.txt ]
banners.nbcupromotes.com [ F:\Documents and Settings\John\Application Data\Mozilla\Firefox\Profiles\nvf2qikr.default\cookies.txt ]
citi.bridgetrack.com [ F:\Documents and Settings\John\Application Data\Mozilla\Firefox\Profiles\nvf2qikr.default\cookies.txt ]
citi.bridgetrack.com [ F:\Documents and Settings\John\Application Data\Mozilla\Firefox\Profiles\nvf2qikr.default\cookies.txt ]
.ehg-zazzle.hitbox.com [ F:\Documents and Settings\John\Application Data\Mozilla\Firefox\Profiles\nvf2qikr.default\cookies.txt ]
web4.realtracker.com [ F:\Documents and Settings\John\Application Data\Mozilla\Firefox\Profiles\nvf2qikr.default\cookies.txt ]
media.guardian.co.uk [ F:\Documents and Settings\John\Application Data\Mozilla\Firefox\Profiles\nvf2qikr.default\cookies.txt ]
F:\Documents and Settings\John\Cookies\john@icc.intellisrv[1].txt
F:\Documents and Settings\John\Cookies\john@insightexpressai[1].txt
F:\Documents and Settings\John\Cookies\john@as-us.falkag[1].txt
F:\Documents and Settings\John\Cookies\john@eboz[1].txt
F:\Documents and Settings\John\Cookies\john@media.fastclick[1].txt
F:\Documents and Settings\John\Cookies\john@adinterax[1].txt
F:\Documents and Settings\John\Cookies\john@ads.as4x.tmcs[2].txt
F:\Documents and Settings\John\Cookies\john@c.enhance[1].txt
F:\Documents and Settings\John\Cookies\john@directtrack[1].txt
F:\Documents and Settings\John\Cookies\john@ads.pointroll[1].txt
F:\Documents and Settings\John\Cookies\john@exitexchange[2].txt
F:\Documents and Settings\John\Cookies\john@adecn[2].txt
F:\Documents and Settings\John\Cookies\john@ads.x10[2].txt
F:\Documents and Settings\John\Cookies\john@interclick[2].txt
F:\Documents and Settings\John\Cookies\john@www.burstbeacon[1].txt
F:\Documents and Settings\John\Cookies\john@www.burstnet[2].txt
F:\Documents and Settings\John\Cookies\john@adknowledge[2].txt
F:\Documents and Settings\John\Cookies\john@ehg-dig.hitbox[2].txt
F:\Documents and Settings\John\Cookies\john@a.websponsors[2].txt
F:\Documents and Settings\John\Cookies\john@insightfirst[2].txt
F:\Documents and Settings\John\Cookies\john@nandomedia[1].txt
F:\Documents and Settings\John\Cookies\john@ctjobfinder.careercast[1].txt
F:\Documents and Settings\John\Cookies\john@atwola[1].txt
F:\Documents and Settings\John\Cookies\john@ads.cnn[1].txt
F:\Documents and Settings\John\Cookies\john@www.teenhollywood[1].txt
F:\Documents and Settings\John\Cookies\john@partner2profit[2].txt
F:\Documents and Settings\John\Cookies\john@stats-tracking[1].txt
F:\Documents and Settings\John\Cookies\john@data2.perf.overture[2].txt
F:\Documents and Settings\John\Cookies\john@ehg-mgnlimited.hitbox[1].txt
F:\Documents and Settings\John\Cookies\john@www.uclick[1].txt
F:\Documents and Settings\John\Cookies\john@windowsmedia[1].txt
F:\Documents and Settings\John\Cookies\john@adopt.specificclick[1].txt
F:\Documents and Settings\John\Cookies\john@ehg-ctv.hitbox[1].txt
F:\Documents and Settings\John\Cookies\john@statcounter[2].txt
F:\Documents and Settings\John\Cookies\john@www.vermontcountrystore[1].txt
F:\Documents and Settings\John\Cookies\john@s.teenblvd[1].txt
F:\Documents and Settings\John\Cookies\john@ads.jackpot[2].txt
F:\Documents and Settings\John\Cookies\john@nextag[1].txt
F:\Documents and Settings\John\Cookies\john@ad.yieldmanager[2].txt
F:\Documents and Settings\John\Cookies\john@ads.realcastmedia[1].txt
F:\Documents and Settings\John\Cookies\john@bannerspace[1].txt
F:\Documents and Settings\John\Cookies\john@belnk[1].txt
F:\Documents and Settings\John\Cookies\john@dist.belnk[2].txt
F:\Documents and Settings\John\Cookies\john@focalex[2].txt
F:\Documents and Settings\John\Cookies\john@image.masterstats[1].txt
F:\Documents and Settings\John\Cookies\john@kanoodle[2].txt
F:\Documents and Settings\John\Cookies\john@kontera[2].txt
F:\Documents and Settings\John\Cookies\john@macromedia[2].txt
F:\Documents and Settings\John\Cookies\john@pricecave.directtrack[1].txt
F:\Documents and Settings\John\Cookies\john@rightmedia[2].txt
F:\Documents and Settings\John\Cookies\john@spankdream.bdsmbook[1].txt
F:\Documents and Settings\John\Cookies\john@xiti[1].txt
F:\Documents and Settings\John\Cookies\john@y-1shz2prbmdj6wvny-1sez2pra2dj6wjmiwkcpmlpaydj6x9ny-1seq-2-2.stats.esomniture[2].txt
F:\Documents and Settings\John\Cookies\john@z1.adserver[1].txt

Trojan.Unclassified-Packed/Suspicious
K:\DOWNLOADS_OLD\AOER\AOERSHL.DLL

#5 quietman7

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Posted 10 November 2009 - 07:45 AM

SUPERAntiSypware has a built in "Repairs" feature to fix policy restrictions and certain Windows settings which are sometimes targeted by malware infection. To use this feature, launch SUPERAntiSypware.
  • Click the Repairs tab.
  • Click on (highlight) "Repair broken SafeBoot key" and then click the Repair button.
  • You may be asked to reboot your computer for the changes to take effect.
Your SUPERAntiSpyware log shows that you did not update the Core and Trace database defintions to the latest version prior to scanning.

Rescan again (Full Scan) with Malwarebytes Anti-Malware in normal mode and check all items found for removal. Don't forgot to check for database definition updates through the program's interface (preferable method) before scanning and to reboot afterwards. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. When done, click the Logs tab and copy/paste the contents of the new report in your next reply.

The database in your previous log shows 3113. Last I checked it was 3138.
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#6 dellengwyn

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Posted 10 November 2009 - 09:56 PM

OK,

Here is the latest, and it ain't good. At this point, I cannot get the machine to boot at all. I am offered the choice of starting Windows normally, but the screen goes blank immediately if I choose that option, and the machine restarts. No safe mode, either.

Here are what I imagine are the most important observations:

1) I ran SuperAntispyware and clicked on the "check for updates" button; it said that there were no updates available, leaving me with Core 4251, Trace 2140.

2) I updated MBAM to database version 3143 and ran it. The log file is below.

3) Last night, I downloaded the Ultimate Boot CD for Windows (a tool I have used before with great results) and built a new CD, imagining that I could run MBAM from the UBCD, as sort of an "ultimate safe mode." MBAM from the UBCD found no infected files.

4) From the logfile below, you can see that MBAM, run in Normal mode with DB 3143, flagged atapi.sys files and registry entries as rootkit files/entries. I quarantined them, and then MBAM declared the need for a reboot. I clicked "yes," and that's where I am now. Unable to get into either Normal or Safe mode. I was able to use the UBCD4Win to get the MBAM log file off the machine. I can confirm that, in fact atapi.sys was not deleted, and that it shows a file size of 95,360 bytes. I also think I can probably put the registry entries back using my UBCD access, if you think that would be advisable.

The point, I guess, is that the UBCD4Win directory flagged in the scan is a new creation, added last night, and was not there beforehand when I started experiencing the problems. I know from past experience that atapi.sys is a rather important driver, and it did seem to be located in the right place. Beyond that, I'm sure your expertise exceeds mine many times over. I just wanted to make sure you have all the info you need for the diagnosis.

Thanks again,
John.

------------------------------------------------------

Malwarebytes' Anti-Malware 1.41
Database version: 3143
Windows 5.1.2600 Service Pack 2

11/10/2009 4:51:19 PM
mbam-log-2009-11-10 (16-51-19).txt

Scan type: Full Scan (C:\|)
Objects scanned: 191393
Time elapsed: 36 minute(s), 42 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 4
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 2

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\atapi (Rootkit) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\atapi (Rootkit) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Services\atapi (Rootkit) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\atapi (Rootkit) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\UBCD4Win\BartPE\I386\SYSTEM32\DRIVERS\ATAPI.SYS (Rootkit) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\drivers\atapi.sys (Rootkit) -> Delete on reboot.

#7 dellengwyn

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Posted 10 November 2009 - 09:59 PM

Looks like I'm not alone with this problem.....

Could someone have hacked MBAM?

http://www.malwarebytes.org/forums/index.php?showtopic=30371

#8 quietman7

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Posted 10 November 2009 - 10:43 PM

The atapi.sys infection was reported today to be causing issues with another specialized fix tool. I was going to advise you to report the problem to the Malwarebytes Anti-Malware Support Team so they could investigate.

From your link it looks like they are already aware so give them time to figure this out. However, it didn't hurt for you to report it anyway.

I subscribed to the thread so I can keep track of things myself.

Edited by quietman7, 10 November 2009 - 10:56 PM.

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#9 dellengwyn

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Posted 10 November 2009 - 10:58 PM

Hi,

I'm back in action, and I posted my solution to the Malwarebytes forum. I am back exactly where I was before. No safe mode available, and sporadic browser window popup weirdness. But at least I can boot.

If you click the link to the Malwarebyte's forum I posted above, you can read the steps I took to use the UBCD4Win to put the registry entries back in place. That fixed it.

Thanks,
John.

#10 quietman7

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Posted 10 November 2009 - 11:30 PM

Good job.

Now you should have a better look at whats going on with your machine. Some infections are difficult to remove completely because of their morphing characteristics which allows the malware to regenerate itself. Sometimes there is hidden piece of malware (i.e. rootkit) which has not been detected by your security tools that protects malicious files and registry keys so they cannot be permanently deleted. Other rootkits can even terminate your security tools by changing the permissions on targeted programs so that they cannot run or complete scans. Disinfection will probably require the use of more powerful tools than we recommend in this forum. Before that can be done you will need you to create and post a DDS/HijackThis log for further investigation.

Please read the pinned topic titled "Preparation Guide For Use Before Posting A Hijackthis Log". If you cannot complete a step, then skip it and continue with the next. In Step 6 there are instructions for downloading and running DDS which will create a Pseudo HJT Report as part of its log.

When you have done that, post your log in the HijackThis Logs and Malware Removal forum, NOT here, for assistance by the HJT Team Experts. A member of the Team will walk you through, step by step, on how to clean your computer. If you post your log back in this thread, the response from the HJT Team will be delayed because your post will have to be moved. This means it will fall in line behind any others posted that same day.

Start a new topic, give it a relevant title and post your log along with a brief description of your problem, a summary of any anti-malware tools you have used and a summary of any steps that you have performed on your own. An expert will analyze your log and reply with instructions advising you what to fix. After doing this, we would appreciate if you post a link to your log back here so we know that your getting help from the HJT Team.

Please be patient. It may take a while to get a response because the HJT Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT "bump" your post or make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.
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#11 dellengwyn

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Posted 11 November 2009 - 02:17 AM

Thanks, quietman,

I have moved this thread over to the HJT forum here:
http://www.bleepingcomputer.com/forums/t/270669/no-safe-mode-sporadic-popups-with-multiple-tabs/

#12 quietman7

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Posted 11 November 2009 - 08:28 AM

You're welcome.

Now that your log is posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a HJT Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show it the log you already posted. Further, any modifications you make on your own may cause confusion for the member assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the HJT Team should be the only members that you take advice from, until they have verified your log as clean.

To avoid confusion, I am closing this topic until you are cleared by the HJT Team. If you still need assistance after your log has been reviewed and you have been cleared, please PM me or another moderator and we will re-open this topic.

Good luck with your log.
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