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computer extremely slow, but nothing funny?


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#1 HelpDan

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Posted 07 November 2009 - 06:34 PM

Recently my new computer just started acting so slow for some reason and i am suspecting a malware any help?

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#2 Computer Pro

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Posted 07 November 2009 - 07:31 PM

Hello and welcome to Bleeping Computer.

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Lets take a look with Malwarebytes

Please download Malwarebytes' Anti-Malware from here:
Malwarebytes
Please rename the file BEFORE downloading to zztoy.exe instead of mbam-setup.exe

MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.

Double Click zztoy.exe to install the application.
* Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select "Perform Full Scan", then click Scan.
* The scan may take some time to finish,so please be patient.
* When the scan is complete, click OK, then Show Results to view the results.
* Make sure that everything is checked, and click Remove Selected.
* When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
* The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
* Copy&Paste the entire MBAM report (even if it does not find anything) in your next reply

Extra Note:
If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process, if asked to restart the computer, please do so immediately.


If Malwarebytes won't install or run

Some types of malware will disable MBAM and other security tools. If MBAM will not install, try renaming it. Right-click on the mbam-setup.exe file and change the .exe extension to .bat, .com, .pif, or .scr and then double-click on it to run.

If after installation, MBAM will not run, open the Malwarebytes' Anti-Malware folder in Program Files, right-click on mbam.exe and change the .exe as noted above. Then double-click on it to run.
Computer Pro

#3 HelpDan

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Posted 07 November 2009 - 09:01 PM

Malwarebytes' Anti-Malware 1.41
Database version: 3119
Windows 6.0.6002 Service Pack 2

07/11/2009 9:00:35 PM
mbam-log-2009-11-07 (21-00-35).txt

Scan type: Full Scan (C:\|D:\|E:\|F:\|G:\|)
Objects scanned: 251906
Time elapsed: 1 hour(s), 27 minute(s), 36 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#4 HelpDan

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Posted 08 November 2009 - 11:54 AM

help please?

#5 Computer Pro

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Posted 08 November 2009 - 02:51 PM

I am sorry for my response time, but we are all volunteers here so we try our best.

Please run ATF and SAS:
Credits to Boopme

Note.. SAS doesn't open the registry hives for other user accounts on the system, so scans should be done from each user account.

Note 2: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

From your regular user account..
Download Attribune's ATF Cleaner and then SUPERAntiSpyware, Free Home Edition

Save both to desktop ..
DO NOT run yet.
Open SUPER from icon and install and Update it
Under Scanner Options make sure the following are checked (leave all others unchecked):
Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining.
Click the "Close" button to leave the control center screen and exit the program. DO NOT run yet.

Now reboot into Safe Mode: How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode.

Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.

If you use Firefox or Opera browser click that browser at the top and choose: Select All
Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program.

NOW Scan with SUPER
Open from the desktop icon or the program Files list
On the left, make sure you check C:\Fixed Drive.
Perform a Complete scan. After scan,Verify they are all checked.
Click OK on the summary screen to quarantine all found items.
If asked if you want to reboot, click "Yes" and reboot normally.

To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log.
A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.
Click Close to exit the program.
Computer Pro

#6 HelpDan

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Posted 08 November 2009 - 03:12 PM

When i try to go to safe mode on my vista something weird happens
I click safe mode, and it says something like installing windows drivers and then a cursor appears and then the computer restarts.

#7 Computer Pro

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Posted 08 November 2009 - 04:49 PM

Hmm, well go ahead and run the scan in normal mode.
Computer Pro

#8 HelpDan

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Posted 08 November 2009 - 04:52 PM

will it still catch the stuff?

#9 Computer Pro

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Posted 08 November 2009 - 04:55 PM

Yes
Computer Pro

#10 HelpDan

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Posted 08 November 2009 - 04:56 PM

ok dokey
So i should do everything including the atfcleaner part?

#11 Computer Pro

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Posted 08 November 2009 - 04:59 PM

Yes, just not the safe mode part.
Computer Pro

#12 HelpDan

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Posted 08 November 2009 - 07:45 PM

Hey computer pro, i am starting to think that i am a little paranoid because Super didnt pick up anything...
I mean i have been downloading a ton of games off of steam and such so maybe thats why its so slow.
heres the log

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 11/08/2009 at 07:27 PM

Application Version : 4.29.1004

Core Rules Database Version : 4247
Trace Rules Database Version: 2138

Scan type : Complete Scan
Total Scan Time : 02:21:42

Memory items scanned : 759
Memory threats detected : 0
Registry items scanned : 6509
Registry threats detected : 0
File items scanned : 278863
File threats detected : 0

#13 Computer Pro

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Posted 08 November 2009 - 08:12 PM

It might be. Try everything here to make sure that it's just not a maintanance problem:

http://www.bleepingcomputer.com/forums/t/87058/slow-computerbrowser-check-here-first;-it-may-not-be-malware/
Computer Pro




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