Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Referred here for help removing malware


  • This topic is locked This topic is locked
13 replies to this topic

#1 michelleells

michelleells

  • Members
  • 43 posts
  • OFFLINE
  •  
  • Local time:10:48 AM

Posted 07 November 2009 - 08:38 AM

Referred from: http://www.bleepingcomputer.com/forums/t/268834/michelleells/ ~ OB

Good morning,
I do not know the name of the problem that I have, I just know that I want it out of my machine and I will do whatever I can to do it myself (with your help, of course). I was referred here for help from another forum by garmanma. I was constantly being taken to a feedmill website while on the internet and many links did not work on sites I regularly visited. I have McAfee virus protection, Malwarebytes and SuperAntiSpyware but the problem keeps returning (maybe after a restart???). I tried to start in Safe Mode to run spyware and got a blue screen that said I had a virus in my machine and it would not continue.

I do not have a place to back up my hard drive to at this time. I guess it is a risk I have to take.

Thank you so much for your help. I really appreciate your time.
Michelle


Here is my DDS log:


DDS (Ver_09-10-26.01) - NTFSx86
Run by Michelle Ells at 21:40:12.28 on Fri 11/06/2009
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_17
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1022.282 [GMT -5:00]

AV: Active Security *On-access scanning enabled* (Outdated) {28e00e3b-806e-4533-925c-f4c3d79514b9}
AV: McAfee VirusScan *On-access scanning enabled* (Updated) {84B5EE75-6421-4CDE-A33A-DD43BA9FAD83}
FW: McAfee Personal Firewall *enabled* {94894B63-8C7F-4050-BDA4-813CA00DA3E8}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe
C:\Program Files\Adobe\Photoshop Elements 7.0\PhotoshopElementsFileAgent.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Linksys\Linksys Updater\bin\LinksysUpdater.exe
C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\Program Files\McAfee\MSK\MskSrver.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\CyberLink\Shared Files\RichVideo.exe
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
svchost.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Intel\IntelDH\IntelŽ Quick Resume Technology\ELService.exe
C:\Program Files\Common Files\Pure Networks Shared\Platform\nmsrvc.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\WINDOWS\system32\java.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\dllhost.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\Dell\Media Experience\DMXLauncher.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\Program Files\Ulead Systems\Ulead Photo Explorer 8.0 SE Basic\Monitor.exe
C:\Program Files\CyberLink\PCM4Everio\EverioService.exe
C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe
C:\Program Files\Linksys\Linksys EasyLink Advisor\Linksys EasyLink Advisor.exe
C:\Program Files\Common Files\Pure Networks Shared\Platform\nmctxth.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Michelle Ells\Local Settings\Temporary Internet Files\Content.IE5\RW4MTKA1\dds[1].scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.stampinup.com/us/enu/default.asp
uSearch Page = hxxp://www.google.com/hws/sb/dell-usuk/en/side.html?channel=us
uSearch Bar = hxxp://www.google.com/hws/sb/dell-usuk/en/side.html?channel=us
uDefault_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us
uSearchURL,(Default) = hxxp://search.yahoo.com/search?fr=mcafee&p=%s
mSearchAssistant = hxxp://www.google.com/hws/sb/dell-usuk/en/side.html?channel=us
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll
BHO: McAfee Phishing Filter: {27b4851a-3207-45a2-b947-be8afe6163ab} - c:\progra~1\mcafee\msk\mskapbho.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: DriveLetterAccess: {5ca3d70e-1895-11cf-8e15-001234567890} - c:\windows\system32\dla\DLASHX_W.DLL
BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - c:\program files\microsoft\search enhancement pack\search helper\SEPsearchhelperie.dll
BHO: scriptproxy: {7db2d5a0-7241-4e79-b68d-6309f01c5231} - c:\progra~1\mcafee\viruss~1\scriptsn.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: McAfee SiteAdvisor BHO: {b164e929-a1b6-4a06-b104-2cd0e90a88ff} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
BHO: Windows Live Toolbar Helper: {bdbd1dad-c946-4a17-adc1-64b5b4ff55d0} - c:\program files\windows live toolbar\msntb.dll
BHO: 1 (0x1) - No File
BHO: CBrowserHelperObject Object: {ca6319c0-31b7-401e-a518-a07c3db8f777} - c:\program files\bae\BAE.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: Windows Live Toolbar Helper: {e15a8dc0-8516-42a1-81ea-dc94ec1acf10} - c:\program files\windows live\toolbar\wltcore.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
BHO: Yontoo Layers: {fd72061e-9fde-484d-a58a-0bab4151cad8} - c:\program files\yontoo layers client for internet explorer\YontooIEClient.dll
TB: Windows Live Toolbar: {bdad1dad-c946-4a17-adc1-64b5b4ff55d0} - c:\program files\windows live toolbar\msntb.dll
TB: &Windows Live Toolbar: {21fa44ef-376d-4d53-9b0f-8a89d3229068} - c:\program files\windows live\toolbar\wltcore.dll
TB: McAfee SiteAdvisor Toolbar: {0ebbbe48-bad4-4b4c-8e5a-516abecae064} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
TB: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - No File
EB: Real.com: {fe54fa40-d68c-11d2-98fa-00c0f0318afe} - c:\windows\system32\Shdocvw.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [DellSupport] "c:\program files\dellsupport\DSAgnt.exe" /startup
uRun: [DellSupportCenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P DellSupportCenter
mRun: [ehTray] c:\windows\ehome\ehtray.exe
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [SigmatelSysTrayApp] stsystra.exe
mRun: [IAAnotif] c:\program files\intel\intel matrix storage manager\iaanotif.exe
mRun: [DMXLauncher] c:\program files\dell\media experience\DMXLauncher.exe
mRun: [ISUSPM Startup] "c:\program files\common files\installshield\updateservice\isuspm.exe" -startup
mRun: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start
mRun: []
mRun: [DLA] c:\windows\system32\dla\DLACTRLW.EXE
mRun: [Microsoft Works Update Detection] c:\program files\common files\microsoft shared\works shared\WkUFind.exe
mRun: [Ulead AutoDetector] c:\program files\ulead systems\ulead photo explorer 8.0 se basic\Monitor.exe
mRun: [EverioService] "c:\program files\cyberlink\pcm4everio\EverioService.exe"
mRun: [dscactivate] "c:\program files\dell support center\gs_agent\custom\dsca.exe"
mRun: [DellSupportCenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P DellSupportCenter
mRun: [ArcSoft Connection Service] c:\program files\common files\arcsoft\connection service\bin\ACDaemon.exe
mRun: [mcagent_exe] "c:\program files\mcafee.com\agent\mcagent.exe" /runkey
mRun: [LELA] "c:\program files\linksys\linksys easylink advisor\Linksys EasyLink Advisor.exe" /minimized
mRun: [nmctxth] "c:\program files\common files\pure networks shared\platform\nmctxth.exe"
mRun: [Malwarebytes Anti-Malware (reboot)] "c:\program files\malwarebytes' anti-malware\mbam.exe" /runcleanupscript
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adober~1.lnk - c:\program files\adobe\acrobat 7.0\reader\reader_sl.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office10\OSA.EXE
mPolicies-system: EnableLUA = 0 (0x0)
IE: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - c:\windows\system32\Shdocvw.dll
Trusted Zone: internet
Trusted Zone: mcafee.com
Trusted Zone: sau29.org\ps
Trusted Zone: musicmatch.com\online
DPF: Microsoft XML Parser for Java - file://c:\windows\java\classes\xmldso.cab
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} - hxxp://photos.walmart.com/WalmartActivia.cab
DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} - hxxp://tools.ebayimg.com/eps/wl/activex/eBay_Enhanced_Picture_Control_v1-0-24-0.cab
DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - hxxp://download.mcafee.com/molbin/shared/mcinsctl/4,0,0,101/mcinsctl.cab
DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} - hxxp://by105w.bay105.mail.live.com/mail/resources/MsnPUpld.cab
DPF: {7FC1B346-83E6-4774-8D20-1A6B09B0E737} - hxxp://stampwithme2002.spaces.live.com/PhotoUpload/MsnPUpld.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {C36661D7-3590-45B1-80B5-520839E94DAD} - hxxp://simcity.ea.com/update/MaxisSimCity4PatcherX.cab
DPF: {CAFEEFAC-0014-0002-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/products/plugin/autodl/jinstall-142-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} - hxxp://wwwimages.adobe.com/www.adobe.com/products/acrobat/nos/gp.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} -
Handler: pure-go - {4746C79A-2042-4332-8650-48966E44ABA8} - c:\program files\common files\pure networks shared\platform\puresp3.dll
Handler: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\progra~1\mcafee\sitead~1\McIEPlg.dll
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\michel~1\applic~1\mozilla\firefox\profiles\sc47hqfq.default\
FF - component: c:\program files\mcafee\siteadvisor\components\McFFPlg.dll
FF - component: c:\program files\mozilla firefox\extensions\kodak-companion@mozilla.com\platform\winnt\components\pickup.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA}

============= SERVICES / DRIVERS ===============

R2 fssfltr;FssFltr;c:\windows\system32\drivers\fssfltr_tdi.sys [2009-5-22 54752]

=============== Created Last 30 ================

2009-11-06 21:55:40 0 d-----w- c:\documents and settings\michelle ells\.thumbnails
2009-11-06 21:49:55 1600 ----a-w- c:\documents and settings\michelle ells\mydigitalstudio.prefs
2009-11-06 21:49:26 0 d-----w- c:\documents and settings\michelle ells\Library
2009-11-06 20:45:40 0 d-----w- c:\program files\common files\i4j_jres
2009-11-06 20:45:36 0 d-----w- c:\program files\My Digital Studio
2009-11-02 23:13:12 0 d-----w- c:\docume~1\alluse~1\applic~1\SUPERAntiSpyware.com
2009-11-02 23:11:58 0 d-----w- c:\program files\SUPERAntiSpyware
2009-11-02 23:11:57 0 d-----w- c:\docume~1\michel~1\applic~1\SUPERAntiSpyware.com
2009-11-02 23:09:32 0 d-----w- c:\program files\common files\Wise Installation Wizard
2009-10-29 10:00:02 0 d-----w- c:\program files\Microsoft Office Outlook Connector
2009-10-25 15:35:07 0 d-----w- c:\docume~1\michel~1\applic~1\Malwarebytes
2009-10-25 15:34:09 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2009-10-25 15:33:59 0 d-----w- c:\docume~1\alluse~1\applic~1\Malwarebytes
2009-10-25 15:33:58 19160 ----a-w- c:\windows\system32\drivers\mbam.sys
2009-10-25 15:33:53 0 d-----w- c:\program files\Malwarebytes' Anti-Malware

==================== Find3M ====================

2009-10-22 09:19:04 5939712 ----a-w- c:\windows\system32\dllcache\mshtml.dll
2009-10-11 09:17:27 411368 ----a-w- c:\windows\system32\deploytk.dll
2009-09-16 14:22:48 79816 ----a-w- c:\windows\system32\drivers\mfeavfk.sys
2009-09-16 14:22:48 40552 ----a-w- c:\windows\system32\drivers\mfesmfk.sys
2009-09-16 14:22:48 35272 ----a-w- c:\windows\system32\drivers\mfebopk.sys
2009-09-16 14:22:48 214664 ----a-w- c:\windows\system32\drivers\mfehidk.sys
2009-09-16 14:22:14 34248 ----a-w- c:\windows\system32\drivers\mferkdk.sys
2009-09-11 14:18:39 136192 ----a-w- c:\windows\system32\msv1_0.dll
2009-09-11 14:18:39 136192 ------w- c:\windows\system32\dllcache\msv1_0.dll
2009-09-04 21:03:36 58880 ----a-w- c:\windows\system32\msasn1.dll
2009-09-04 21:03:36 58880 ------w- c:\windows\system32\dllcache\msasn1.dll
2009-08-28 10:35:52 173056 ----a-w- c:\windows\system32\dllcache\ie4uinit.exe
2009-08-26 08:00:21 247326 ----a-w- c:\windows\system32\strmdll.dll
2009-08-26 08:00:21 247326 ----a-w- c:\windows\system32\dllcache\strmdll.dll
2009-08-20 19:09:06 1193832 ----a-w- c:\windows\system32\FM20.DLL
2007-04-08 23:59:32 251 -c--a-w- c:\program files\wt3d.ini
2009-04-20 19:40:16 88 --sh--r- c:\windows\system32\E8DED84029.sys
2009-04-20 19:40:18 3350 --sha-w- c:\windows\system32\KGyGaAvL.sys
2009-04-11 00:04:22 245760 --sha-w- c:\windows\system32\config\systemprofile\ietldcache\index.dat

============= FINISH: 21:44:42.92 ===============


I do not know what a Kaspersky scan is...

Attached Files


Edited by Orange Blossom, 07 November 2009 - 07:17 PM.


BC AdBot (Login to Remove)

 


#2 Blade81

Blade81

    Bleepin' Rocker


  • Malware Response Team
  • 6,465 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Finland
  • Local time:06:48 PM

Posted 11 November 2009 - 03:56 AM

Hi Michelle,

Please visit this webpage for download links, and instructions for running ComboFix tool:

http://www.bleepingcomputer.com/combofix/how-to-use-combofix

Please ensure you read this guide carefully and install the Recovery Console first.

The Windows Recovery Console will allow you to boot up into a special recovery (repair) mode. This allows us to more easily help you should your computer have a problem after an attempted removal of malware. It is a simple procedure that will only take a few moments of your time.

Once installed, you should see a blue screen prompt that says:

The Recovery Console was successfully installed.

Please continue as follows:
  • Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix, link
    Remember to re-enable them afterwards.

  • Click Yes to allow ComboFix to continue scanning for malware.
When the tool is finished, it will produce a report for you.

Please include the following reports for further review, and so we may continue cleansing the system:

C:\ComboFix.txt
New dds log.


A word of warning: Neither I nor sUBs are responsible for any damage you may have caused your machine by running ComboFix. This tool is not a toy and not for everyday use.

Microsoft Windows Insider MVP 2016-2017

Microsoft MVP Consumer Security 2008-2015
UNITE member since 2006
unite_blue.png

Provided malware removal related instructions are meant to be used in the correspondent user's case only. If you have similar symptoms create own topic instead of following instructions given to some other, please.


#3 michelleells

michelleells
  • Topic Starter

  • Members
  • 43 posts
  • OFFLINE
  •  
  • Local time:10:48 AM

Posted 11 November 2009 - 11:21 AM

Here is my Combofix log:

ComboFix 09-11-09.02 - Michelle Ells 11/11/2009 10:36.1.2 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1022.589 [GMT -5:00]
Running from: c:\documents and settings\Michelle Ells\Desktop\ComboFix.exe
AV: McAfee VirusScan *On-access scanning disabled* (Updated) {84B5EE75-6421-4CDE-A33A-DD43BA9FAD83}
FW: McAfee Personal Firewall *enabled* {94894B63-8C7F-4050-BDA4-813CA00DA3E8}
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\documents and settings\Chenelle Ells\Local Settings\Temporary Internet Files\exif.jpg
c:\documents and settings\Chenelle Ells\Local Settings\Temporary Internet Files\samples.plx
c:\documents and settings\Chenelle Ells\Local Settings\Temporary Internet Files\update.inf
c:\documents and settings\Michelle Ells\Local Settings\Temporary Internet Files\exif.jpg
c:\windows\kb913800.exe

.
((((((((((((((((((((((((( Files Created from 2009-10-11 to 2009-11-11 )))))))))))))))))))))))))))))))
.

2009-11-11 00:01 . 2009-11-11 00:01 -------- d-----w- c:\program files\MSECache
2009-11-07 03:00 . 2009-11-07 03:01 -------- d-----w- c:\program files\Cobian Backup 8
2009-11-06 21:55 . 2009-11-06 21:55 -------- d-----w- c:\documents and settings\Michelle Ells\.thumbnails
2009-11-06 21:49 . 2009-11-06 21:49 -------- d-----w- c:\documents and settings\Michelle Ells\Library
2009-11-06 20:45 . 2009-11-06 20:45 -------- d-----w- c:\program files\Common Files\i4j_jres
2009-11-06 20:45 . 2009-11-06 22:12 -------- d-----w- c:\program files\My Digital Studio
2009-11-06 20:42 . 2009-11-06 20:43 -------- d-----w- c:\program files\QuickTime
2009-11-04 20:40 . 2009-11-04 20:40 152576 ----a-w- c:\documents and settings\Michelle Ells\Application Data\Sun\Java\jre1.6.0_17\lzma.dll
2009-11-02 23:13 . 2009-11-03 00:16 117760 ----a-w- c:\documents and settings\Michelle Ells\Application Data\SUPERAntiSpyware.com\SUPERAntiSpyware\SDDLLS\UIREPAIR.DLL
2009-11-02 23:13 . 2009-11-02 23:13 -------- d-----w- c:\documents and settings\All Users\Application Data\SUPERAntiSpyware.com
2009-11-02 23:11 . 2009-11-02 23:12 -------- d-----w- c:\program files\SUPERAntiSpyware
2009-11-02 23:11 . 2009-11-02 23:11 -------- d-----w- c:\documents and settings\Michelle Ells\Application Data\SUPERAntiSpyware.com
2009-11-02 23:09 . 2009-11-02 23:09 -------- d-----w- c:\program files\Common Files\Wise Installation Wizard
2009-10-29 10:00 . 2009-10-29 10:00 -------- d-----w- c:\program files\Microsoft Office Outlook Connector
2009-10-26 19:42 . 2009-10-26 19:42 -------- d-----w- c:\documents and settings\Colby Ells\Application Data\Malwarebytes
2009-10-26 09:32 . 2009-10-26 09:32 -------- d-----w- c:\documents and settings\Hank Ells\Application Data\Malwarebytes
2009-10-25 21:03 . 2009-10-25 21:03 -------- d-----w- c:\documents and settings\Chenelle Ells\Application Data\Malwarebytes
2009-10-25 15:35 . 2009-10-25 15:35 -------- d-----w- c:\documents and settings\Michelle Ells\Application Data\Malwarebytes
2009-10-25 15:34 . 2009-09-10 18:54 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2009-10-25 15:33 . 2009-10-25 15:33 -------- d-----w- c:\documents and settings\All Users\Application Data\Malwarebytes
2009-10-25 15:33 . 2009-09-10 18:53 19160 ----a-w- c:\windows\system32\drivers\mbam.sys
2009-10-25 15:33 . 2009-10-25 15:34 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2009-10-25 11:02 . 2009-09-30 16:11 288096 ----a-r- c:\documents and settings\Michelle Ells\Application Data\McAfee\Supportability\MVTLogs\Results\detect.dll
2009-10-20 22:43 . 2009-10-20 22:43 -------- d-----w- c:\windows\system32\config\systemprofile\Application Data\SACore
2009-10-20 22:42 . 2009-10-20 22:42 -------- d-----w- c:\documents and settings\Michelle Ells\Local Settings\Application Data\Mozilla

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-11-11 13:09 . 2008-10-03 22:50 -------- d-----w- c:\documents and settings\LocalService\Application Data\SACore
2009-11-10 20:53 . 2007-04-09 21:27 6832 ----a-w- c:\windows\system32\d3d9caps.dat
2009-11-10 01:07 . 2007-05-20 19:12 1324 -c--a-w- c:\documents and settings\Colby Ells\Local Settings\Application Data\d3d9caps.tmp
2009-11-08 15:04 . 2007-04-25 17:35 -------- d-----w- c:\program files\exPressit S.E. 2.2
2009-11-07 02:07 . 2008-12-27 16:01 720 ----a-w- c:\documents and settings\All Users\Application Data\ArcSoft\kodak-printcreations-22-080812-oem\acforall.dll
2009-11-06 20:41 . 2008-12-27 16:02 -------- d-----w- c:\documents and settings\All Users\Application Data\Apple Computer
2009-11-04 21:07 . 2006-07-09 16:34 -------- d-----w- c:\program files\Java
2009-11-03 23:30 . 2009-07-11 17:16 -------- d-----w- c:\program files\Coupons
2009-11-02 10:36 . 2009-08-31 01:04 285944 ----a-w- c:\documents and settings\LocalService\Local Settings\Application Data\FontCache3.0.0.0.dat
2009-11-01 01:28 . 2009-08-30 22:46 -------- d-----w- c:\program files\WebEx
2009-10-31 11:33 . 2006-12-27 18:21 -------- d-----w- c:\documents and settings\All Users\Application Data\Ulead Systems
2009-10-31 11:33 . 2006-07-09 16:38 -------- d--h--w- c:\program files\InstallShield Installation Information
2009-10-29 09:55 . 2007-11-09 12:08 -------- d-----w- c:\program files\Windows Live
2009-10-28 20:41 . 2006-08-03 12:40 -------- d-----w- c:\program files\NewSoft
2009-10-25 10:59 . 2007-01-28 19:17 -------- d-----w- c:\documents and settings\Michelle Ells\Application Data\McAfee
2009-10-25 10:58 . 2009-07-14 20:10 -------- d-----w- c:\program files\McAfee
2009-10-25 10:58 . 2006-07-09 16:49 -------- d-----w- c:\documents and settings\All Users\Application Data\McAfee
2009-10-11 09:17 . 2009-09-19 20:55 411368 ----a-w- c:\windows\system32\deploytk.dll
2009-10-04 22:33 . 2009-10-04 22:33 -------- d-----w- c:\documents and settings\Colby Ells\Application Data\Ulead Systems
2009-09-25 14:54 . 2006-08-05 09:58 152424 -c--a-w- c:\documents and settings\Hank Ells\Local Settings\Application Data\GDIPFONTCACHEV1.DAT
2009-09-19 20:51 . 2009-09-19 20:51 152576 ----a-w- c:\documents and settings\Michelle Ells\Application Data\Sun\Java\jre1.6.0_15\lzma.dll
2009-09-16 14:22 . 2009-07-14 20:10 79816 ----a-w- c:\windows\system32\drivers\mfeavfk.sys
2009-09-16 14:22 . 2009-07-14 20:10 40552 ----a-w- c:\windows\system32\drivers\mfesmfk.sys
2009-09-16 14:22 . 2009-07-14 20:10 35272 ----a-w- c:\windows\system32\drivers\mfebopk.sys
2009-09-16 14:22 . 2009-07-14 20:10 214664 ----a-w- c:\windows\system32\drivers\mfehidk.sys
2009-09-16 14:22 . 2009-07-14 19:54 34248 ----a-w- c:\windows\system32\drivers\mferkdk.sys
2009-09-11 14:18 . 2005-08-16 08:18 136192 ----a-w- c:\windows\system32\msv1_0.dll
2009-09-04 21:03 . 2005-08-16 08:18 58880 ----a-w- c:\windows\system32\msasn1.dll
2009-09-01 23:01 . 2007-10-12 10:41 152424 -c--a-w- c:\documents and settings\Colby Ells\Local Settings\Application Data\GDIPFONTCACHEV1.DAT
2009-08-31 21:54 . 2006-08-07 23:31 152424 -c--a-w- c:\documents and settings\Chenelle Ells\Local Settings\Application Data\GDIPFONTCACHEV1.DAT
2009-08-31 00:17 . 2006-07-14 11:46 152424 -c--a-w- c:\documents and settings\Michelle Ells\Local Settings\Application Data\GDIPFONTCACHEV1.DAT
2009-08-29 08:08 . 2005-08-16 08:18 916480 ----a-w- c:\windows\system32\wininet.dll
2009-08-26 08:00 . 2005-08-16 08:19 247326 ----a-w- c:\windows\system32\strmdll.dll
2009-08-20 19:09 . 2009-08-20 19:09 1193832 ----a-w- c:\windows\system32\FM20.DLL
2007-04-08 23:59 . 2007-04-08 23:59 251 -c--a-w- c:\program files\wt3d.ini
2007-03-12 09:01 . 2009-10-20 22:39 66672 ----a-w- c:\program files\mozilla firefox\components\jar50.dll
2007-03-12 09:01 . 2009-10-20 22:39 54376 ----a-w- c:\program files\mozilla firefox\components\jsd3250.dll
2007-03-12 09:01 . 2009-10-20 22:39 34952 ----a-w- c:\program files\mozilla firefox\components\myspell.dll
2007-03-12 09:01 . 2009-10-20 22:39 46720 ----a-w- c:\program files\mozilla firefox\components\spellchk.dll
2007-03-12 09:01 . 2009-10-20 22:39 172144 ----a-w- c:\program files\mozilla firefox\components\xpinstal.dll
2009-11-01 01:33 . 2009-11-01 01:33 27976 ----a-w- c:\program files\mozilla firefox\plugins\atgpcdec.dll
2009-11-01 01:33 . 2009-11-01 01:33 126360 ----a-w- c:\program files\mozilla firefox\plugins\atgpcext.dll
2009-11-01 01:33 . 2009-11-01 01:34 98712 ----a-w- c:\program files\mozilla firefox\plugins\ieatgpc.dll
2009-04-20 19:40 . 2006-07-14 18:15 88 --sh--r- c:\windows\system32\E8DED84029.sys
2009-04-20 19:40 . 2006-07-14 18:15 3350 --sha-w- c:\windows\system32\KGyGaAvL.sys
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{FD72061E-9FDE-484D-A58A-0BAB4151CAD8}]
2009-04-01 17:16 193472 ------w- c:\program files\Yontoo Layers Client for Internet Explorer\YontooIEClient.dll

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"DellSupport"="c:\program files\DellSupport\DSAgnt.exe" [2007-03-15 460784]
"DellSupportCenter"="c:\program files\Dell Support Center\bin\sprtcmd.exe" [2009-05-21 206064]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ehTray"="c:\windows\ehome\ehtray.exe" [2005-09-29 67584]
"NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2005-12-15 7323648]
"IAAnotif"="c:\program files\Intel\Intel Matrix Storage Manager\iaanotif.exe" [2005-06-17 139264]
"DMXLauncher"="c:\program files\Dell\Media Experience\DMXLauncher.exe" [2006-05-03 98304]
"ISUSPM Startup"="c:\program files\Common Files\InstallShield\UpdateService\isuspm.exe" [2005-06-10 249856]
"ISUSScheduler"="c:\program files\Common Files\InstallShield\UpdateService\issch.exe" [2005-06-10 81920]
"DLA"="c:\windows\System32\DLA\DLACTRLW.EXE" [2005-09-08 122940]
"Microsoft Works Update Detection"="c:\program files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe" [2002-07-10 28672]
"Ulead AutoDetector"="c:\program files\Ulead Systems\Ulead Photo Explorer 8.0 SE Basic\Monitor.exe" [2003-11-18 45056]
"EverioService"="c:\program files\CyberLink\PCM4Everio\EverioService.exe" [2006-11-23 151552]
"dscactivate"="c:\program files\Dell Support Center\gs_agent\custom\dsca.exe" [2007-11-15 16384]
"DellSupportCenter"="c:\program files\Dell Support Center\bin\sprtcmd.exe" [2009-05-21 206064]
"ArcSoft Connection Service"="c:\program files\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe" [2009-10-10 203264]
"mcagent_exe"="c:\program files\McAfee.com\Agent\mcagent.exe" [2009-09-17 645328]
"LELA"="c:\program files\Linksys\Linksys EasyLink Advisor\Linksys EasyLink Advisor.exe" [2008-05-01 131072]
"nmctxth"="c:\program files\Common Files\Pure Networks Shared\Platform\nmctxth.exe" [2008-04-09 648504]
"Malwarebytes Anti-Malware (reboot)"="c:\program files\Malwarebytes' Anti-Malware\mbam.exe" [2009-09-10 1312080]
"SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2009-10-11 149280]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2008-05-27 413696]
"SigmatelSysTrayApp"="stsystra.exe" - c:\windows\stsystra.exe [2005-03-23 339968]

c:\documents and settings\Chenelle Ells\Start Menu\Programs\Startup\
Picaboo.lnk - c:\program files\Picaboo\Picaboo\PicabooMain.exe [2008-2-28 577536]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
Adobe Reader Speed Launch.lnk - c:\program files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [2008-4-23 29696]
Microsoft Office.lnk - c:\program files\Microsoft Office\Office10\OSA.EXE [2001-2-13 83360]

[hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]
"{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}"= "c:\program files\SUPERAntiSpyware\SASSEH.DLL" [2008-05-13 77824]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\!SASWinLogon]
2009-09-03 20:21 548352 ----a-w- c:\program files\SUPERAntiSpyware\SASWINLO.dll

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\mcmscsvc]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MCODS]
@="Service"

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\McAfeeAntiVirus]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\McAfeeFirewall]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Messenger\\msmsgs.exe"=
"c:\\Program Files\\Kodak\\Kodak EasyShare software\\bin\\EasyShare.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\CyberLink\\PCM4Everio\\PCM4Everio.exe"=
"c:\\Program Files\\CyberLink\\PCM4Everio\\EverioService.exe"=
"c:\\Program Files\\Groove Games\\LASR\\LASR.exe"=
"c:\\Program Files\\Windows Live\\Messenger\\wlcsdk.exe"=
"c:\\Program Files\\Adobe\\Photoshop Elements 7.0\\AdobePhotoshopElementsMediaServer.exe"=
"c:\\Program Files\\Common Files\\McAfee\\MNA\\McNASvc.exe"=
"c:\\Program Files\\Windows Live\\Messenger\\msnmsgr.exe"=
"c:\\Program Files\\Windows Live\\Sync\\WindowsLiveSync.exe"=

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"67:UDP"= 67:UDP:DHCP Discovery Service

R1 SASDIFSV;SASDIFSV;c:\program files\SUPERAntiSpyware\sasdifsv.sys [10/12/2009 9:24 PM 9968]
R1 SASKUTIL;SASKUTIL;c:\program files\SUPERAntiSpyware\SASKUTIL.SYS [10/12/2009 9:24 PM 74480]
R2 AdobeActiveFileMonitor7.0;Adobe Active File Monitor V7;c:\program files\Adobe\Photoshop Elements 7.0\PhotoshopElementsFileAgent.exe [9/16/2008 11:03 AM 169312]
R2 fssfltr;FssFltr;c:\windows\system32\drivers\fssfltr_tdi.sys [5/22/2009 4:37 PM 54752]
R2 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;c:\program files\McAfee\SiteAdvisor\McSACore.exe [7/14/2009 3:13 PM 210216]
R3 SASENUM;SASENUM;c:\program files\SUPERAntiSpyware\SASENUM.SYS [10/12/2009 9:24 PM 7408]
S2 LinksysUpdater;Linksys Updater;c:\program files\Linksys\Linksys Updater\bin\LinksysUpdater.exe [4/18/2008 4:30 AM 204800]
S3 fsssvc;Windows Live Family Safety Service;c:\program files\Windows Live\Family Safety\fsssvc.exe [8/5/2009 9:48 PM 704864]
S3 WUSB54GSCV2;Compact Wireless-G USB Network Adapter with SpeedBooster Service;c:\windows\system32\drivers\WUSB54GSCV2.sys [8/30/2009 6:39 PM 198144]

--- Other Services/Drivers In Memory ---

*NewlyCreated* - MBAMSWISSARMY
*NewlyCreated* - MBR
*NewlyCreated* - PROCEXP113
*NewlyCreated* - ROOTREPEAL
*Deregistered* - MBAMSwissArmy
*Deregistered* - mbr
*Deregistered* - PROCEXP113
*Deregistered* - rootrepeal
*Deregistered* - rootrepeal[1]
.
Contents of the 'Scheduled Tasks' folder

2009-09-15 c:\windows\Tasks\McDefragTask.job
- c:\progra~1\mcafee\mqc\QcConsol.exe [2009-07-14 16:22]

2009-11-01 c:\windows\Tasks\McQcTask.job
- c:\progra~1\mcafee\mqc\QcConsol.exe [2009-07-14 16:22]

2009-11-10 c:\windows\Tasks\User_Feed_Synchronization-{C78D7B64-C1FD-4B2A-BF9D-511527DB4350}.job
- c:\windows\system32\msfeedssync.exe [2006-10-17 08:31]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.stampinup.com/us/enu/default.asp
uSearchURL,(Default) = hxxp://search.yahoo.com/search?fr=mcafee&p=%s
IE: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
Trusted Zone: internet
Trusted Zone: mcafee.com
Trusted Zone: sau29.org\ps
Trusted Zone: musicmatch.com\online
DPF: Microsoft XML Parser for Java - file://c:\windows\Java\classes\xmldso.cab
FF - ProfilePath - c:\documents and settings\Michelle Ells\Application Data\Mozilla\Firefox\Profiles\sc47hqfq.default\
FF - component: c:\program files\McAfee\SiteAdvisor\components\McFFPlg.dll
FF - component: c:\program files\Mozilla Firefox\components\xpinstal.dll
FF - component: c:\program files\Mozilla Firefox\extensions\kodak-companion@mozilla.com\platform\WINNT\components\pickup.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension\
.

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-11-11 11:07
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'winlogon.exe'(724)
c:\program files\SUPERAntiSpyware\SASWINLO.dll
c:\windows\system32\WININET.dll
c:\program files\McAfee\SiteAdvisor\saHook.dll

- - - - - - - > 'winlogon.exe'(5764)
c:\program files\SUPERAntiSpyware\SASWINLO.dll
c:\windows\system32\WININET.dll
.
Completion time: 2009-11-11 11:14
ComboFix-quarantined-files.txt 2009-11-11 16:14

Pre-Run: 106,458,742,784 bytes free
Post-Run: 112,221,896,704 bytes free

WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(2)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
multi(0)disk(0)rdisk(0)partition(2)\WINDOWS="Windows XP Media Center Edition" /noexecute=optin /fastdetect

- - End Of File - - 03711A980868A6651BC11CAB54E9C625


Thank you for your help,
Michelle

#4 michelleells

michelleells
  • Topic Starter

  • Members
  • 43 posts
  • OFFLINE
  •  
  • Local time:10:48 AM

Posted 11 November 2009 - 11:25 AM

At this point, do I need to install the Windows XP Recovery Console??? My computer seems to be working. I was able to get right back on the internet. I am going to restart and see what happens.

Thanks so much,
Michelle

#5 Blade81

Blade81

    Bleepin' Rocker


  • Malware Response Team
  • 6,465 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Finland
  • Local time:06:48 PM

Posted 11 November 2009 - 12:02 PM

At this point, do I need to install the Windows XP Recovery Console???

ComboFix installed it already :(

May I see fresh dds log too, please?

Microsoft Windows Insider MVP 2016-2017

Microsoft MVP Consumer Security 2008-2015
UNITE member since 2006
unite_blue.png

Provided malware removal related instructions are meant to be used in the correspondent user's case only. If you have similar symptoms create own topic instead of following instructions given to some other, please.


#6 michelleells

michelleells
  • Topic Starter

  • Members
  • 43 posts
  • OFFLINE
  •  
  • Local time:10:48 AM

Posted 11 November 2009 - 01:14 PM

Okay, good.

Sorry I forgot to do this:


DDS (Ver_09-10-26.01) - NTFSx86
Run by Michelle Ells at 13:10:43.53 on Wed 11/11/2009
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_17
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1022.329 [GMT -5:00]

AV: McAfee VirusScan *On-access scanning enabled* (Updated) {84B5EE75-6421-4CDE-A33A-DD43BA9FAD83}
FW: McAfee Personal Firewall *enabled* {94894B63-8C7F-4050-BDA4-813CA00DA3E8}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe
C:\Program Files\Adobe\Photoshop Elements 7.0\PhotoshopElementsFileAgent.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Linksys\Linksys Updater\bin\LinksysUpdater.exe
C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
C:\WINDOWS\system32\java.exe
c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\Program Files\McAfee\MSK\MskSrver.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\CyberLink\Shared Files\RichVideo.exe
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
svchost.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Intel\IntelDH\Intel® Quick Resume Technology\ELService.exe
C:\Program Files\Common Files\Pure Networks Shared\Platform\nmsrvc.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\Dell\Media Experience\DMXLauncher.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\Program Files\Ulead Systems\Ulead Photo Explorer 8.0 SE Basic\Monitor.exe
C:\Program Files\CyberLink\PCM4Everio\EverioService.exe
C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe
C:\Program Files\Linksys\Linksys EasyLink Advisor\Linksys EasyLink Advisor.exe
C:\Program Files\Common Files\Pure Networks Shared\Platform\nmctxth.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Program Files\Windows Live\Contacts\wlcomm.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\Michelle Ells\Local Settings\Temporary Internet Files\Content.IE5\HEKHN0PV\dds[1].scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.stampinup.com/us/enu/default.asp
uSearchURL,(Default) = hxxp://search.yahoo.com/search?fr=mcafee&p=%s
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll
BHO: McAfee Phishing Filter: {27b4851a-3207-45a2-b947-be8afe6163ab} - c:\progra~1\mcafee\msk\mskapbho.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: DriveLetterAccess: {5ca3d70e-1895-11cf-8e15-001234567890} - c:\windows\system32\dla\DLASHX_W.DLL
BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - c:\program files\microsoft\search enhancement pack\search helper\SEPsearchhelperie.dll
BHO: scriptproxy: {7db2d5a0-7241-4e79-b68d-6309f01c5231} - c:\progra~1\mcafee\viruss~1\scriptsn.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: McAfee SiteAdvisor BHO: {b164e929-a1b6-4a06-b104-2cd0e90a88ff} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
BHO: Windows Live Toolbar Helper: {bdbd1dad-c946-4a17-adc1-64b5b4ff55d0} - c:\program files\windows live toolbar\msntb.dll
BHO: 1 (0x1) - No File
BHO: CBrowserHelperObject Object: {ca6319c0-31b7-401e-a518-a07c3db8f777} - c:\program files\bae\BAE.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: Windows Live Toolbar Helper: {e15a8dc0-8516-42a1-81ea-dc94ec1acf10} - c:\program files\windows live\toolbar\wltcore.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
BHO: Yontoo Layers: {fd72061e-9fde-484d-a58a-0bab4151cad8} - c:\program files\yontoo layers client for internet explorer\YontooIEClient.dll
TB: Windows Live Toolbar: {bdad1dad-c946-4a17-adc1-64b5b4ff55d0} - c:\program files\windows live toolbar\msntb.dll
TB: &Windows Live Toolbar: {21fa44ef-376d-4d53-9b0f-8a89d3229068} - c:\program files\windows live\toolbar\wltcore.dll
TB: McAfee SiteAdvisor Toolbar: {0ebbbe48-bad4-4b4c-8e5a-516abecae064} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
TB: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - No File
uRun: [DellSupport] "c:\program files\dellsupport\DSAgnt.exe" /startup
uRun: [DellSupportCenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P DellSupportCenter
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [ehTray] c:\windows\ehome\ehtray.exe
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [SigmatelSysTrayApp] stsystra.exe
mRun: [IAAnotif] c:\program files\intel\intel matrix storage manager\iaanotif.exe
mRun: [DMXLauncher] c:\program files\dell\media experience\DMXLauncher.exe
mRun: [ISUSPM Startup] "c:\program files\common files\installshield\updateservice\isuspm.exe" -startup
mRun: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start
mRun: [DLA] c:\windows\system32\dla\DLACTRLW.EXE
mRun: [Microsoft Works Update Detection] c:\program files\common files\microsoft shared\works shared\WkUFind.exe
mRun: [Ulead AutoDetector] c:\program files\ulead systems\ulead photo explorer 8.0 se basic\Monitor.exe
mRun: [EverioService] "c:\program files\cyberlink\pcm4everio\EverioService.exe"
mRun: [dscactivate] "c:\program files\dell support center\gs_agent\custom\dsca.exe"
mRun: [DellSupportCenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P DellSupportCenter
mRun: [ArcSoft Connection Service] c:\program files\common files\arcsoft\connection service\bin\ACDaemon.exe
mRun: [mcagent_exe] "c:\program files\mcafee.com\agent\mcagent.exe" /runkey
mRun: [LELA] "c:\program files\linksys\linksys easylink advisor\Linksys EasyLink Advisor.exe" /minimized
mRun: [nmctxth] "c:\program files\common files\pure networks shared\platform\nmctxth.exe"
mRun: [Malwarebytes Anti-Malware (reboot)] "c:\program files\malwarebytes' anti-malware\mbam.exe" /runcleanupscript
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adober~1.lnk - c:\program files\adobe\acrobat 7.0\reader\reader_sl.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office10\OSA.EXE
IE: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - c:\windows\system32\Shdocvw.dll
Trusted Zone: internet
Trusted Zone: mcafee.com
Trusted Zone: sau29.org\ps
Trusted Zone: musicmatch.com\online
DPF: Microsoft XML Parser for Java - file://c:\windows\java\classes\xmldso.cab
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} - hxxp://photos.walmart.com/WalmartActivia.cab
DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} - hxxp://tools.ebayimg.com/eps/wl/activex/eBay_Enhanced_Picture_Control_v1-0-24-0.cab
DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - hxxp://download.mcafee.com/molbin/shared/mcinsctl/4,0,0,101/mcinsctl.cab
DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} - hxxp://by105w.bay105.mail.live.com/mail/resources/MsnPUpld.cab
DPF: {7FC1B346-83E6-4774-8D20-1A6B09B0E737} - hxxp://stampwithme2002.spaces.live.com/PhotoUpload/MsnPUpld.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {C36661D7-3590-45B1-80B5-520839E94DAD} - hxxp://simcity.ea.com/update/MaxisSimCity4PatcherX.cab
DPF: {CAFEEFAC-0014-0002-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/products/plugin/autodl/jinstall-142-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} - hxxp://wwwimages.adobe.com/www.adobe.com/products/acrobat/nos/gp.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} -
Handler: pure-go - {4746C79A-2042-4332-8650-48966E44ABA8} - c:\program files\common files\pure networks shared\platform\puresp3.dll
Handler: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\progra~1\mcafee\sitead~1\McIEPlg.dll
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\michel~1\applic~1\mozilla\firefox\profiles\sc47hqfq.default\
FF - component: c:\program files\mcafee\siteadvisor\components\McFFPlg.dll
FF - component: c:\program files\mozilla firefox\extensions\kodak-companion@mozilla.com\platform\winnt\components\pickup.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA}

============= SERVICES / DRIVERS ===============

R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2009-10-12 9968]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2009-10-12 74480]
R2 AdobeActiveFileMonitor7.0;Adobe Active File Monitor V7;c:\program files\adobe\photoshop elements 7.0\PhotoshopElementsFileAgent.exe [2008-9-16 169312]
R2 fssfltr;FssFltr;c:\windows\system32\drivers\fssfltr_tdi.sys [2009-5-22 54752]
R2 LinksysUpdater;Linksys Updater;c:\program files\linksys\linksys updater\bin\LinksysUpdater.exe [2008-4-18 204800]
R2 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;c:\program files\mcafee\siteadvisor\McSACore.exe [2009-7-14 210216]
R2 SeaPort;SeaPort;c:\program files\microsoft\search enhancement pack\seaport\SeaPort.exe [2009-5-19 240512]
S3 fsssvc;Windows Live Family Safety Service;c:\program files\windows live\family safety\fsssvc.exe [2009-8-5 704864]
S3 getPlus® Helper;getPlus® Helper;c:\program files\nos\bin\getPlus_HelperSvc.exe [2008-12-3 33752]
S3 SASENUM;SASENUM;c:\program files\superantispyware\SASENUM.SYS [2009-10-12 7408]
S3 WUSB54GSCV2;Compact Wireless-G USB Network Adapter with SpeedBooster Service;c:\windows\system32\drivers\WUSB54GSCV2.sys [2009-8-30 198144]

=============== Created Last 30 ================

2009-11-11 15:20:46 0 d-sha-r- C:\cmdcons
2009-11-11 15:00:34 98816 ----a-w- c:\windows\sed.exe
2009-11-11 15:00:34 77312 ----a-w- c:\windows\MBR.exe
2009-11-11 15:00:34 267264 ----a-w- c:\windows\PEV.exe
2009-11-11 15:00:34 161792 ----a-w- c:\windows\SWREG.exe
2009-11-11 00:01:21 0 d-----w- c:\program files\MSECache
2009-11-07 03:00:04 0 d-----w- c:\program files\Cobian Backup 8
2009-11-06 21:55:40 0 d-----w- c:\documents and settings\michelle ells\.thumbnails
2009-11-06 21:49:55 1600 ----a-w- c:\documents and settings\michelle ells\mydigitalstudio.prefs
2009-11-06 21:49:26 0 d-----w- c:\documents and settings\michelle ells\Library
2009-11-06 20:45:40 0 d-----w- c:\program files\common files\i4j_jres
2009-11-06 20:45:36 0 d-----w- c:\program files\My Digital Studio
2009-11-02 23:13:12 0 d-----w- c:\docume~1\alluse~1\applic~1\SUPERAntiSpyware.com
2009-11-02 23:11:58 0 d-----w- c:\program files\SUPERAntiSpyware
2009-11-02 23:11:57 0 d-----w- c:\docume~1\michel~1\applic~1\SUPERAntiSpyware.com
2009-11-02 23:09:32 0 d-----w- c:\program files\common files\Wise Installation Wizard
2009-10-29 10:00:02 0 d-----w- c:\program files\Microsoft Office Outlook Connector
2009-10-25 15:35:07 0 d-----w- c:\docume~1\michel~1\applic~1\Malwarebytes
2009-10-25 15:34:09 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2009-10-25 15:33:59 0 d-----w- c:\docume~1\alluse~1\applic~1\Malwarebytes
2009-10-25 15:33:58 19160 ----a-w- c:\windows\system32\drivers\mbam.sys
2009-10-25 15:33:53 0 d-----w- c:\program files\Malwarebytes' Anti-Malware

==================== Find3M ====================

2009-10-22 09:19:04 5939712 ----a-w- c:\windows\system32\dllcache\mshtml.dll
2009-10-11 09:17:27 411368 ----a-w- c:\windows\system32\deploytk.dll
2009-09-16 14:22:48 79816 ----a-w- c:\windows\system32\drivers\mfeavfk.sys
2009-09-16 14:22:48 40552 ----a-w- c:\windows\system32\drivers\mfesmfk.sys
2009-09-16 14:22:48 35272 ----a-w- c:\windows\system32\drivers\mfebopk.sys
2009-09-16 14:22:48 214664 ----a-w- c:\windows\system32\drivers\mfehidk.sys
2009-09-16 14:22:14 34248 ----a-w- c:\windows\system32\drivers\mferkdk.sys
2009-09-11 14:18:39 136192 ----a-w- c:\windows\system32\msv1_0.dll
2009-09-11 14:18:39 136192 ------w- c:\windows\system32\dllcache\msv1_0.dll
2009-09-04 21:03:36 58880 ----a-w- c:\windows\system32\msasn1.dll
2009-09-04 21:03:36 58880 ------w- c:\windows\system32\dllcache\msasn1.dll
2009-08-28 10:35:52 173056 ----a-w- c:\windows\system32\dllcache\ie4uinit.exe
2009-08-26 08:00:21 247326 ----a-w- c:\windows\system32\strmdll.dll
2009-08-26 08:00:21 247326 ----a-w- c:\windows\system32\dllcache\strmdll.dll
2009-08-20 19:09:06 1193832 ----a-w- c:\windows\system32\FM20.DLL
2007-04-08 23:59:32 251 -c--a-w- c:\program files\wt3d.ini
2009-04-20 19:40:16 88 --sh--r- c:\windows\system32\E8DED84029.sys
2009-04-20 19:40:18 3350 --sha-w- c:\windows\system32\KGyGaAvL.sys
2009-04-11 00:04:22 245760 --sha-w- c:\windows\system32\config\systemprofile\ietldcache\index.dat

============= FINISH: 13:11:58.06 ===============


Thank you, thank you, thank you,
Michelle

#7 Blade81

Blade81

    Bleepin' Rocker


  • Malware Response Team
  • 6,465 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Finland
  • Local time:06:48 PM

Posted 11 November 2009 - 03:55 PM

Hi again :(

Open notepad and copy/paste the text in the quotebox below into it:

DDS::
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
TB: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - No File
Registry::
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\McAfeeAntiVirus]
"DisableMonitoring"=dword:00000000
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\McAfeeFirewall]
"DisableMonitoring"=dword:00000000


Save this as
CFScript

A word of warning: Neither I nor sUBs are responsible for any damage you may have caused your machine. This tool is not a toy and not for everyday use.

Posted Image

Close all browser windows and refering to the picture above, drag CFScript into ComboFix.exe
Then post the resultant log.


Uninstall old Adobe Reader versions and get the latest one (9.2) here or get Foxit Reader here. Make sure you don't install toolbar if choose Foxit Reader! You may also check free readers introduced here.

Uninstall your current Adobe shockwave player and get the fresh one here if needed.

Check here to see if your Flash is up-to-date (do it separately with each of your browsers). If not, uninstall vulnerable versions by following instructions here. Fresh version can be obtained here.


Uninstall these vulnerable Javas:
Java 2 Runtime Environment, SE v1.4.2_03
Java™ 6 Update 3




Download ATF (Atribune Temp File) CleanerŠ by Atribune to your desktop.

Double-click ATF Cleaner.exe to open it

Under Main choose:
Windows Temp
Current User Temp
All Users Temp
Cookies
Temporary Internet Files
Prefetch
Java Cache

*The other boxes are optional*
Then click the Empty Selected button.

If you use Firefox:
Click Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click NO at the prompt.

If you use Opera:
Click Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click NO at the prompt.

Click Exit on the Main menu to close the program.


Please run an online scan with Kaspersky Online Scanner as instructed in the screenshot here.

Post back its report, a fresh dds.txt log and above mentioned ComboFix resultant log.

Microsoft Windows Insider MVP 2016-2017

Microsoft MVP Consumer Security 2008-2015
UNITE member since 2006
unite_blue.png

Provided malware removal related instructions are meant to be used in the correspondent user's case only. If you have similar symptoms create own topic instead of following instructions given to some other, please.


#8 michelleells

michelleells
  • Topic Starter

  • Members
  • 43 posts
  • OFFLINE
  •  
  • Local time:10:48 AM

Posted 11 November 2009 - 05:19 PM

Here is my newest combofix log:

ComboFix 09-11-09.02 - Michelle Ells 11/11/2009 16:58.2.2 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1022.632 [GMT -5:00]
Running from: c:\documents and settings\Michelle Ells\Desktop\ComboFix.exe
Command switches used :: c:\documents and settings\Michelle Ells\Desktop\CFScript.txt
AV: McAfee VirusScan *On-access scanning enabled* (Updated) {84B5EE75-6421-4CDE-A33A-DD43BA9FAD83}
FW: McAfee Personal Firewall *enabled* {94894B63-8C7F-4050-BDA4-813CA00DA3E8}
.

((((((((((((((((((((((((( Files Created from 2009-10-11 to 2009-11-11 )))))))))))))))))))))))))))))))
.

2009-11-11 00:01 . 2009-11-11 00:01 -------- d-----w- c:\program files\MSECache
2009-11-07 03:00 . 2009-11-07 03:01 -------- d-----w- c:\program files\Cobian Backup 8
2009-11-06 21:55 . 2009-11-06 21:55 -------- d-----w- c:\documents and settings\Michelle Ells\.thumbnails
2009-11-06 21:49 . 2009-11-06 21:49 -------- d-----w- c:\documents and settings\Michelle Ells\Library
2009-11-06 20:45 . 2009-11-06 20:45 -------- d-----w- c:\program files\Common Files\i4j_jres
2009-11-06 20:45 . 2009-11-06 22:12 -------- d-----w- c:\program files\My Digital Studio
2009-11-06 20:42 . 2009-11-06 20:43 -------- d-----w- c:\program files\QuickTime
2009-11-04 20:40 . 2009-11-04 20:40 152576 ----a-w- c:\documents and settings\Michelle Ells\Application Data\Sun\Java\jre1.6.0_17\lzma.dll
2009-11-02 23:13 . 2009-11-03 00:16 117760 ----a-w- c:\documents and settings\Michelle Ells\Application Data\SUPERAntiSpyware.com\SUPERAntiSpyware\SDDLLS\UIREPAIR.DLL
2009-11-02 23:13 . 2009-11-02 23:13 -------- d-----w- c:\documents and settings\All Users\Application Data\SUPERAntiSpyware.com
2009-11-02 23:11 . 2009-11-02 23:12 -------- d-----w- c:\program files\SUPERAntiSpyware
2009-11-02 23:11 . 2009-11-02 23:11 -------- d-----w- c:\documents and settings\Michelle Ells\Application Data\SUPERAntiSpyware.com
2009-11-02 23:09 . 2009-11-02 23:09 -------- d-----w- c:\program files\Common Files\Wise Installation Wizard
2009-10-29 10:00 . 2009-10-29 10:00 -------- d-----w- c:\program files\Microsoft Office Outlook Connector
2009-10-26 19:42 . 2009-10-26 19:42 -------- d-----w- c:\documents and settings\Colby Ells\Application Data\Malwarebytes
2009-10-26 09:32 . 2009-10-26 09:32 -------- d-----w- c:\documents and settings\Hank Ells\Application Data\Malwarebytes
2009-10-25 21:03 . 2009-10-25 21:03 -------- d-----w- c:\documents and settings\Chenelle Ells\Application Data\Malwarebytes
2009-10-25 15:35 . 2009-10-25 15:35 -------- d-----w- c:\documents and settings\Michelle Ells\Application Data\Malwarebytes
2009-10-25 15:34 . 2009-09-10 18:54 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2009-10-25 15:33 . 2009-10-25 15:33 -------- d-----w- c:\documents and settings\All Users\Application Data\Malwarebytes
2009-10-25 15:33 . 2009-09-10 18:53 19160 ----a-w- c:\windows\system32\drivers\mbam.sys
2009-10-25 15:33 . 2009-10-25 15:34 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2009-10-25 11:02 . 2009-09-30 16:11 288096 ----a-r- c:\documents and settings\Michelle Ells\Application Data\McAfee\Supportability\MVTLogs\Results\detect.dll
2009-10-20 22:43 . 2009-10-20 22:43 -------- d-----w- c:\windows\system32\config\systemprofile\Application Data\SACore
2009-10-20 22:42 . 2009-10-20 22:42 -------- d-----w- c:\documents and settings\Michelle Ells\Local Settings\Application Data\Mozilla

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-11-11 19:03 . 2006-08-05 09:58 153952 -c--a-w- c:\documents and settings\Hank Ells\Local Settings\Application Data\GDIPFONTCACHEV1.DAT
2009-11-11 16:43 . 2007-04-09 21:27 1324 ----a-w- c:\windows\system32\d3d9caps.dat
2009-11-11 16:28 . 2008-12-27 16:01 720 ----a-w- c:\documents and settings\All Users\Application Data\ArcSoft\kodak-printcreations-22-080812-oem\acforall.dll
2009-11-11 13:09 . 2008-10-03 22:50 -------- d-----w- c:\documents and settings\LocalService\Application Data\SACore
2009-11-10 01:07 . 2007-05-20 19:12 1324 -c--a-w- c:\documents and settings\Colby Ells\Local Settings\Application Data\d3d9caps.tmp
2009-11-08 15:04 . 2007-04-25 17:35 -------- d-----w- c:\program files\exPressit S.E. 2.2
2009-11-06 20:41 . 2008-12-27 16:02 -------- d-----w- c:\documents and settings\All Users\Application Data\Apple Computer
2009-11-04 21:07 . 2006-07-09 16:34 -------- d-----w- c:\program files\Java
2009-11-03 23:30 . 2009-07-11 17:16 -------- d-----w- c:\program files\Coupons
2009-11-02 10:36 . 2009-08-31 01:04 285944 ----a-w- c:\documents and settings\LocalService\Local Settings\Application Data\FontCache3.0.0.0.dat
2009-11-01 01:28 . 2009-08-30 22:46 -------- d-----w- c:\program files\WebEx
2009-10-31 11:33 . 2006-12-27 18:21 -------- d-----w- c:\documents and settings\All Users\Application Data\Ulead Systems
2009-10-31 11:33 . 2006-07-09 16:38 -------- d--h--w- c:\program files\InstallShield Installation Information
2009-10-29 09:55 . 2007-11-09 12:08 -------- d-----w- c:\program files\Windows Live
2009-10-28 20:41 . 2006-08-03 12:40 -------- d-----w- c:\program files\NewSoft
2009-10-25 10:59 . 2007-01-28 19:17 -------- d-----w- c:\documents and settings\Michelle Ells\Application Data\McAfee
2009-10-25 10:58 . 2009-07-14 20:10 -------- d-----w- c:\program files\McAfee
2009-10-25 10:58 . 2006-07-09 16:49 -------- d-----w- c:\documents and settings\All Users\Application Data\McAfee
2009-10-11 09:17 . 2009-09-19 20:55 411368 ----a-w- c:\windows\system32\deploytk.dll
2009-10-04 22:33 . 2009-10-04 22:33 -------- d-----w- c:\documents and settings\Colby Ells\Application Data\Ulead Systems
2009-09-19 20:51 . 2009-09-19 20:51 152576 ----a-w- c:\documents and settings\Michelle Ells\Application Data\Sun\Java\jre1.6.0_15\lzma.dll
2009-09-16 14:22 . 2009-07-14 20:10 79816 ----a-w- c:\windows\system32\drivers\mfeavfk.sys
2009-09-16 14:22 . 2009-07-14 20:10 40552 ----a-w- c:\windows\system32\drivers\mfesmfk.sys
2009-09-16 14:22 . 2009-07-14 20:10 35272 ----a-w- c:\windows\system32\drivers\mfebopk.sys
2009-09-16 14:22 . 2009-07-14 20:10 214664 ----a-w- c:\windows\system32\drivers\mfehidk.sys
2009-09-16 14:22 . 2009-07-14 19:54 34248 ----a-w- c:\windows\system32\drivers\mferkdk.sys
2009-09-11 14:18 . 2005-08-16 08:18 136192 ----a-w- c:\windows\system32\msv1_0.dll
2009-09-04 21:03 . 2005-08-16 08:18 58880 ----a-w- c:\windows\system32\msasn1.dll
2009-09-01 23:01 . 2007-10-12 10:41 152424 -c--a-w- c:\documents and settings\Colby Ells\Local Settings\Application Data\GDIPFONTCACHEV1.DAT
2009-08-31 21:54 . 2006-08-07 23:31 152424 -c--a-w- c:\documents and settings\Chenelle Ells\Local Settings\Application Data\GDIPFONTCACHEV1.DAT
2009-08-31 00:17 . 2006-07-14 11:46 152424 -c--a-w- c:\documents and settings\Michelle Ells\Local Settings\Application Data\GDIPFONTCACHEV1.DAT
2009-08-29 08:08 . 2005-08-16 08:18 916480 ------w- c:\windows\system32\wininet.dll
2009-08-26 08:00 . 2005-08-16 08:19 247326 ----a-w- c:\windows\system32\strmdll.dll
2009-08-20 19:09 . 2009-08-20 19:09 1193832 ----a-w- c:\windows\system32\FM20.DLL
2007-04-08 23:59 . 2007-04-08 23:59 251 -c--a-w- c:\program files\wt3d.ini
2007-03-12 09:01 . 2009-10-20 22:39 66672 ----a-w- c:\program files\mozilla firefox\components\jar50.dll
2007-03-12 09:01 . 2009-10-20 22:39 54376 ----a-w- c:\program files\mozilla firefox\components\jsd3250.dll
2007-03-12 09:01 . 2009-10-20 22:39 34952 ----a-w- c:\program files\mozilla firefox\components\myspell.dll
2007-03-12 09:01 . 2009-10-20 22:39 46720 ----a-w- c:\program files\mozilla firefox\components\spellchk.dll
2007-03-12 09:01 . 2009-10-20 22:39 172144 ----a-w- c:\program files\mozilla firefox\components\xpinstal.dll
2009-11-01 01:33 . 2009-11-01 01:33 27976 ----a-w- c:\program files\mozilla firefox\plugins\atgpcdec.dll
2009-11-01 01:33 . 2009-11-01 01:33 126360 ----a-w- c:\program files\mozilla firefox\plugins\atgpcext.dll
2009-11-01 01:33 . 2009-11-01 01:34 98712 ----a-w- c:\program files\mozilla firefox\plugins\ieatgpc.dll
2009-04-20 19:40 . 2006-07-14 18:15 88 --sh--r- c:\windows\system32\E8DED84029.sys
2009-04-20 19:40 . 2006-07-14 18:15 3350 --sha-w- c:\windows\system32\KGyGaAvL.sys
.

((((((((((((((((((((((((((((( SnapShot@2009-11-11_16.07.39 )))))))))))))))))))))))))))))))))))))))))
.
+ 2009-11-11 16:28 . 2009-11-11 16:28 16384 c:\windows\Temp\Perflib_Perfdata_790.dat
+ 2006-07-13 18:29 . 2009-11-11 19:47 32768 c:\windows\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\index.dat
- 2006-07-13 18:29 . 2009-11-11 15:22 32768 c:\windows\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\index.dat
+ 2006-07-13 18:29 . 2009-11-11 19:47 32768 c:\windows\system32\config\systemprofile\Local Settings\History\History.IE5\index.dat
- 2006-07-13 18:29 . 2009-11-11 15:22 32768 c:\windows\system32\config\systemprofile\Local Settings\History\History.IE5\index.dat
+ 2009-11-11 19:43 . 2009-11-11 19:47 16384 c:\windows\system32\config\systemprofile\Cookies\index.dat
+ 2005-08-16 08:27 . 2009-11-11 16:28 456456 c:\windows\system32\FNTCACHE.DAT
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{FD72061E-9FDE-484D-A58A-0BAB4151CAD8}]
2009-04-01 17:16 193472 ------w- c:\program files\Yontoo Layers Client for Internet Explorer\YontooIEClient.dll

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"DellSupport"="c:\program files\DellSupport\DSAgnt.exe" [2007-03-15 460784]
"DellSupportCenter"="c:\program files\Dell Support Center\bin\sprtcmd.exe" [2009-05-21 206064]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ehTray"="c:\windows\ehome\ehtray.exe" [2005-09-29 67584]
"NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2005-12-15 7323648]
"IAAnotif"="c:\program files\Intel\Intel Matrix Storage Manager\iaanotif.exe" [2005-06-17 139264]
"DMXLauncher"="c:\program files\Dell\Media Experience\DMXLauncher.exe" [2006-05-03 98304]
"ISUSPM Startup"="c:\program files\Common Files\InstallShield\UpdateService\isuspm.exe" [2005-06-10 249856]
"ISUSScheduler"="c:\program files\Common Files\InstallShield\UpdateService\issch.exe" [2005-06-10 81920]
"DLA"="c:\windows\System32\DLA\DLACTRLW.EXE" [2005-09-08 122940]
"Microsoft Works Update Detection"="c:\program files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe" [2002-07-10 28672]
"Ulead AutoDetector"="c:\program files\Ulead Systems\Ulead Photo Explorer 8.0 SE Basic\Monitor.exe" [2003-11-18 45056]
"EverioService"="c:\program files\CyberLink\PCM4Everio\EverioService.exe" [2006-11-23 151552]
"dscactivate"="c:\program files\Dell Support Center\gs_agent\custom\dsca.exe" [2007-11-15 16384]
"DellSupportCenter"="c:\program files\Dell Support Center\bin\sprtcmd.exe" [2009-05-21 206064]
"ArcSoft Connection Service"="c:\program files\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe" [2009-10-10 203264]
"mcagent_exe"="c:\program files\McAfee.com\Agent\mcagent.exe" [2009-09-17 645328]
"LELA"="c:\program files\Linksys\Linksys EasyLink Advisor\Linksys EasyLink Advisor.exe" [2008-05-01 131072]
"nmctxth"="c:\program files\Common Files\Pure Networks Shared\Platform\nmctxth.exe" [2008-04-09 648504]
"Malwarebytes Anti-Malware (reboot)"="c:\program files\Malwarebytes' Anti-Malware\mbam.exe" [2009-09-10 1312080]
"SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2009-10-11 149280]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2008-05-27 413696]
"SigmatelSysTrayApp"="stsystra.exe" - c:\windows\stsystra.exe [2005-03-23 339968]

c:\documents and settings\Chenelle Ells\Start Menu\Programs\Startup\
Picaboo.lnk - c:\program files\Picaboo\Picaboo\PicabooMain.exe [2008-2-28 577536]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
Adobe Reader Speed Launch.lnk - c:\program files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [2008-4-23 29696]
Microsoft Office.lnk - c:\program files\Microsoft Office\Office10\OSA.EXE [2001-2-13 83360]

[hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]
"{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}"= "c:\program files\SUPERAntiSpyware\SASSEH.DLL" [2008-05-13 77824]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\!SASWinLogon]
2009-09-03 20:21 548352 ----a-w- c:\program files\SUPERAntiSpyware\SASWINLO.dll

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\mcmscsvc]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MCODS]
@="Service"

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Messenger\\msmsgs.exe"=
"c:\\Program Files\\Kodak\\Kodak EasyShare software\\bin\\EasyShare.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\CyberLink\\PCM4Everio\\PCM4Everio.exe"=
"c:\\Program Files\\CyberLink\\PCM4Everio\\EverioService.exe"=
"c:\\Program Files\\Groove Games\\LASR\\LASR.exe"=
"c:\\Program Files\\Windows Live\\Messenger\\wlcsdk.exe"=
"c:\\Program Files\\Adobe\\Photoshop Elements 7.0\\AdobePhotoshopElementsMediaServer.exe"=
"c:\\Program Files\\Common Files\\McAfee\\MNA\\McNASvc.exe"=
"c:\\Program Files\\Windows Live\\Messenger\\msnmsgr.exe"=
"c:\\Program Files\\Windows Live\\Sync\\WindowsLiveSync.exe"=

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"67:UDP"= 67:UDP:DHCP Discovery Service

R1 SASDIFSV;SASDIFSV;c:\program files\SUPERAntiSpyware\sasdifsv.sys [10/12/2009 9:24 PM 9968]
R1 SASKUTIL;SASKUTIL;c:\program files\SUPERAntiSpyware\SASKUTIL.SYS [10/12/2009 9:24 PM 74480]
R2 AdobeActiveFileMonitor7.0;Adobe Active File Monitor V7;c:\program files\Adobe\Photoshop Elements 7.0\PhotoshopElementsFileAgent.exe [9/16/2008 11:03 AM 169312]
R2 fssfltr;FssFltr;c:\windows\system32\drivers\fssfltr_tdi.sys [5/22/2009 4:37 PM 54752]
R2 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;c:\program files\McAfee\SiteAdvisor\McSACore.exe [7/14/2009 3:13 PM 210216]
S2 LinksysUpdater;Linksys Updater;c:\program files\Linksys\Linksys Updater\bin\LinksysUpdater.exe [4/18/2008 4:30 AM 204800]
S3 fsssvc;Windows Live Family Safety Service;c:\program files\Windows Live\Family Safety\fsssvc.exe [8/5/2009 9:48 PM 704864]
S3 SASENUM;SASENUM;c:\program files\SUPERAntiSpyware\SASENUM.SYS [10/12/2009 9:24 PM 7408]
S3 WUSB54GSCV2;Compact Wireless-G USB Network Adapter with SpeedBooster Service;c:\windows\system32\drivers\WUSB54GSCV2.sys [8/30/2009 6:39 PM 198144]

--- Other Services/Drivers In Memory ---

*Deregistered* - mbr
*Deregistered* - PROCEXP113
.
Contents of the 'Scheduled Tasks' folder

2009-09-15 c:\windows\Tasks\McDefragTask.job
- c:\progra~1\mcafee\mqc\QcConsol.exe [2009-07-14 16:22]

2009-11-01 c:\windows\Tasks\McQcTask.job
- c:\progra~1\mcafee\mqc\QcConsol.exe [2009-07-14 16:22]

2009-11-10 c:\windows\Tasks\User_Feed_Synchronization-{C78D7B64-C1FD-4B2A-BF9D-511527DB4350}.job
- c:\windows\system32\msfeedssync.exe [2006-10-17 08:31]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.stampinup.com/us/enu/default.asp
uSearchURL,(Default) = hxxp://search.yahoo.com/search?fr=mcafee&p=%s
IE: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
Trusted Zone: internet
Trusted Zone: mcafee.com
Trusted Zone: sau29.org\ps
Trusted Zone: musicmatch.com\online
DPF: Microsoft XML Parser for Java - file://c:\windows\Java\classes\xmldso.cab
FF - ProfilePath - c:\documents and settings\Michelle Ells\Application Data\Mozilla\Firefox\Profiles\sc47hqfq.default\
FF - component: c:\program files\McAfee\SiteAdvisor\components\McFFPlg.dll
FF - component: c:\program files\Mozilla Firefox\components\xpinstal.dll
FF - component: c:\program files\Mozilla Firefox\extensions\kodak-companion@mozilla.com\platform\WINNT\components\pickup.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension\
.

**************************************************************************
scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files:

**************************************************************************
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'winlogon.exe'(712)
c:\program files\SUPERAntiSpyware\SASWINLO.dll
c:\windows\system32\WININET.dll

- - - - - - - > 'explorer.exe'(5736)
c:\windows\system32\WININET.dll
c:\program files\McAfee\SiteAdvisor\saHook.dll
c:\windows\system32\ieframe.dll
c:\windows\system32\webcheck.dll
c:\windows\system32\WPDShServiceObj.dll
c:\windows\system32\PortableDeviceTypes.dll
c:\windows\system32\PortableDeviceApi.dll
.
Completion time: 2009-11-11 17:15
ComboFix-quarantined-files.txt 2009-11-11 22:14
ComboFix2.txt 2009-11-11 16:14

Pre-Run: 111,952,121,856 bytes free
Post-Run: 111,971,647,488 bytes free

- - End Of File - - A564286A693C78D9BF34A76E9C8E191A

I will work on the other things and post the next log when it is done.

Thanks,
Michelle

#9 michelleells

michelleells
  • Topic Starter

  • Members
  • 43 posts
  • OFFLINE
  •  
  • Local time:10:48 AM

Posted 12 November 2009 - 05:21 AM

Good morning,
Here is my Kaspersky scan log:

--------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER 7.0: scan report
Thursday, November 12, 2009
Operating system: Microsoft Windows XP Professional Service Pack 3 (build 2600)
Kaspersky Online Scanner version: 7.0.26.13
Last database update: Wednesday, November 11, 2009 17:19:38
Records in database: 3192082
--------------------------------------------------------------------------------

Scan settings:
scan using the following database: extended
Scan archives: yes
Scan e-mail databases: yes

Scan area - My Computer:
A:\
C:\
D:\
E:\
F:\
G:\
H:\
I:\

Scan statistics:
Objects scanned: 165440
Threats found: 1
Infected objects found: 1
Suspicious objects found: 0
Scan duration: 04:03:09


File name / Threat / Threats count
C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP1162\A0130888.exe Infected: Packed.Win32.Krap.ah 1

Selected area has been scanned.




Here is my new DDS log:


DDS (Ver_09-10-26.01) - NTFSx86
Run by Michelle Ells at 5:17:52.92 on Thu 11/12/2009
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_17
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1022.411 [GMT -5:00]

AV: McAfee VirusScan *On-access scanning disabled* (Updated) {84B5EE75-6421-4CDE-A33A-DD43BA9FAD83}
FW: McAfee Personal Firewall *enabled* {94894B63-8C7F-4050-BDA4-813CA00DA3E8}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe
C:\Program Files\Adobe\Photoshop Elements 7.0\PhotoshopElementsFileAgent.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\Program Files\McAfee\MSK\MskSrver.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\CyberLink\Shared Files\RichVideo.exe
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
svchost.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Intel\IntelDH\Intel® Quick Resume Technology\ELService.exe
C:\Program Files\Common Files\Pure Networks Shared\Platform\nmsrvc.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\Program Files\CyberLink\PCM4Everio\EverioService.exe
C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe
C:\Program Files\Linksys\Linksys EasyLink Advisor\Linksys EasyLink Advisor.exe
C:\Program Files\Common Files\Pure Networks Shared\Platform\nmctxth.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Java\jre6\bin\java.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\Michelle Ells\Local Settings\Temporary Internet Files\Content.IE5\WQZRJKJP\dds[1].scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.stampinup.com/us/enu/default.asp
uSearchURL,(Default) = hxxp://search.yahoo.com/search?fr=mcafee&p=%s
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: McAfee Phishing Filter: {27b4851a-3207-45a2-b947-be8afe6163ab} - c:\progra~1\mcafee\msk\mskapbho.dll
BHO: DriveLetterAccess: {5ca3d70e-1895-11cf-8e15-001234567890} - c:\windows\system32\dla\DLASHX_W.DLL
BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - c:\program files\microsoft\search enhancement pack\search helper\SEPsearchhelperie.dll
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll
BHO: scriptproxy: {7db2d5a0-7241-4e79-b68d-6309f01c5231} - c:\progra~1\mcafee\viruss~1\scriptsn.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: McAfee SiteAdvisor BHO: {b164e929-a1b6-4a06-b104-2cd0e90a88ff} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
BHO: Windows Live Toolbar Helper: {bdbd1dad-c946-4a17-adc1-64b5b4ff55d0} - c:\program files\windows live toolbar\msntb.dll
BHO: 1 (0x1) - No File
BHO: CBrowserHelperObject Object: {ca6319c0-31b7-401e-a518-a07c3db8f777} - c:\program files\bae\BAE.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: Windows Live Toolbar Helper: {e15a8dc0-8516-42a1-81ea-dc94ec1acf10} - c:\program files\windows live\toolbar\wltcore.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
BHO: Yontoo Layers: {fd72061e-9fde-484d-a58a-0bab4151cad8} - c:\program files\yontoo layers client for internet explorer\YontooIEClient.dll
TB: Windows Live Toolbar: {bdad1dad-c946-4a17-adc1-64b5b4ff55d0} - c:\program files\windows live toolbar\msntb.dll
TB: &Windows Live Toolbar: {21fa44ef-376d-4d53-9b0f-8a89d3229068} - c:\program files\windows live\toolbar\wltcore.dll
TB: McAfee SiteAdvisor Toolbar: {0ebbbe48-bad4-4b4c-8e5a-516abecae064} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
uRun: [DellSupport] "c:\program files\dellsupport\DSAgnt.exe" /startup
uRun: [DellSupportCenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P DellSupportCenter
mRun: [ehTray] c:\windows\ehome\ehtray.exe
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [SigmatelSysTrayApp] stsystra.exe
mRun: [IAAnotif] c:\program files\intel\intel matrix storage manager\iaanotif.exe
mRun: [DMXLauncher] c:\program files\dell\media experience\DMXLauncher.exe
mRun: [ISUSPM Startup] "c:\program files\common files\installshield\updateservice\isuspm.exe" -startup
mRun: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start
mRun: [DLA] c:\windows\system32\dla\DLACTRLW.EXE
mRun: [Microsoft Works Update Detection] c:\program files\common files\microsoft shared\works shared\WkUFind.exe
mRun: [EverioService] "c:\program files\cyberlink\pcm4everio\EverioService.exe"
mRun: [dscactivate] "c:\program files\dell support center\gs_agent\custom\dsca.exe"
mRun: [DellSupportCenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P DellSupportCenter
mRun: [ArcSoft Connection Service] c:\program files\common files\arcsoft\connection service\bin\ACDaemon.exe
mRun: [mcagent_exe] "c:\program files\mcafee.com\agent\mcagent.exe" /runkey
mRun: [LELA] "c:\program files\linksys\linksys easylink advisor\Linksys EasyLink Advisor.exe" /minimized
mRun: [nmctxth] "c:\program files\common files\pure networks shared\platform\nmctxth.exe"
mRun: [Malwarebytes Anti-Malware (reboot)] "c:\program files\malwarebytes' anti-malware\mbam.exe" /runcleanupscript
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office10\OSA.EXE
IE: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBC} - c:\program files\java\jre6\bin\jp2iexp.dll
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - c:\windows\system32\Shdocvw.dll
Trusted Zone: internet
Trusted Zone: mcafee.com
Trusted Zone: sau29.org\ps
Trusted Zone: musicmatch.com\online
DPF: Microsoft XML Parser for Java - file://c:\windows\java\classes\xmldso.cab
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {233C1507-6A77-46A4-9443-F871F945D258} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} - hxxp://photos.walmart.com/WalmartActivia.cab
DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} - hxxp://tools.ebayimg.com/eps/wl/activex/eBay_Enhanced_Picture_Control_v1-0-24-0.cab
DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - hxxp://download.mcafee.com/molbin/shared/mcinsctl/4,0,0,101/mcinsctl.cab
DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} - hxxp://by105w.bay105.mail.live.com/mail/resources/MsnPUpld.cab
DPF: {7FC1B346-83E6-4774-8D20-1A6B09B0E737} - hxxp://stampwithme2002.spaces.live.com/PhotoUpload/MsnPUpld.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {C36661D7-3590-45B1-80B5-520839E94DAD} - hxxp://simcity.ea.com/update/MaxisSimCity4PatcherX.cab
DPF: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} - hxxp://wwwimages.adobe.com/www.adobe.com/products/acrobat/nos/gp.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} -
Handler: pure-go - {4746C79A-2042-4332-8650-48966E44ABA8} - c:\program files\common files\pure networks shared\platform\puresp3.dll
Handler: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\progra~1\mcafee\sitead~1\McIEPlg.dll
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\michel~1\applic~1\mozilla\firefox\profiles\sc47hqfq.default\
FF - component: c:\program files\mcafee\siteadvisor\components\McFFPlg.dll
FF - component: c:\program files\mozilla firefox\extensions\kodak-companion@mozilla.com\platform\winnt\components\pickup.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA}

============= SERVICES / DRIVERS ===============

R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2009-10-12 9968]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2009-10-12 74480]
R2 AdobeActiveFileMonitor7.0;Adobe Active File Monitor V7;c:\program files\adobe\photoshop elements 7.0\PhotoshopElementsFileAgent.exe [2008-9-16 169312]
R2 fssfltr;FssFltr;c:\windows\system32\drivers\fssfltr_tdi.sys [2009-5-22 54752]
R2 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;c:\program files\mcafee\siteadvisor\McSACore.exe [2009-7-14 210216]
R2 SeaPort;SeaPort;c:\program files\microsoft\search enhancement pack\seaport\SeaPort.exe [2009-5-19 240512]
S2 LinksysUpdater;Linksys Updater;c:\program files\linksys\linksys updater\bin\LinksysUpdater.exe [2008-4-18 204800]
S3 fsssvc;Windows Live Family Safety Service;c:\program files\windows live\family safety\fsssvc.exe [2009-8-5 704864]
S3 getPlus® Helper;getPlus® Helper;c:\program files\nos\bin\getPlus_HelperSvc.exe [2008-12-3 33752]
S3 SASENUM;SASENUM;c:\program files\superantispyware\SASENUM.SYS [2009-10-12 7408]
S3 WUSB54GSCV2;Compact Wireless-G USB Network Adapter with SpeedBooster Service;c:\windows\system32\drivers\WUSB54GSCV2.sys [2009-8-30 198144]

=============== Created Last 30 ================

2009-11-11 23:40:54 0 d-----w- c:\windows\system32\Adobe
2009-11-11 21:43:44 0 d-----w- C:\ComboFix
2009-11-11 15:20:46 0 d-sha-r- C:\cmdcons
2009-11-11 15:00:34 98816 ----a-w- c:\windows\sed.exe
2009-11-11 15:00:34 77312 ----a-w- c:\windows\MBR.exe
2009-11-11 15:00:34 267264 ----a-w- c:\windows\PEV.exe
2009-11-11 15:00:34 161792 ----a-w- c:\windows\SWREG.exe
2009-11-11 00:01:21 0 d-----w- c:\program files\MSECache
2009-11-07 03:00:04 0 d-----w- c:\program files\Cobian Backup 8
2009-11-06 21:55:40 0 d-----w- c:\documents and settings\michelle ells\.thumbnails
2009-11-06 21:49:55 1600 ----a-w- c:\documents and settings\michelle ells\mydigitalstudio.prefs
2009-11-06 21:49:26 0 d-----w- c:\documents and settings\michelle ells\Library
2009-11-06 20:45:40 0 d-----w- c:\program files\common files\i4j_jres
2009-11-06 20:45:36 0 d-----w- c:\program files\My Digital Studio
2009-11-02 23:13:12 0 d-----w- c:\docume~1\alluse~1\applic~1\SUPERAntiSpyware.com
2009-11-02 23:11:58 0 d-----w- c:\program files\SUPERAntiSpyware
2009-11-02 23:11:57 0 d-----w- c:\docume~1\michel~1\applic~1\SUPERAntiSpyware.com
2009-11-02 23:09:32 0 d-----w- c:\program files\common files\Wise Installation Wizard
2009-10-29 10:00:02 0 d-----w- c:\program files\Microsoft Office Outlook Connector
2009-10-25 15:35:07 0 d-----w- c:\docume~1\michel~1\applic~1\Malwarebytes
2009-10-25 15:34:09 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2009-10-25 15:33:59 0 d-----w- c:\docume~1\alluse~1\applic~1\Malwarebytes
2009-10-25 15:33:58 19160 ----a-w- c:\windows\system32\drivers\mbam.sys
2009-10-25 15:33:53 0 d-----w- c:\program files\Malwarebytes' Anti-Malware

==================== Find3M ====================

2009-10-22 09:19:04 5939712 ----a-w- c:\windows\system32\dllcache\mshtml.dll
2009-10-11 09:17:27 411368 ----a-w- c:\windows\system32\deploytk.dll
2009-09-16 14:22:48 79816 ----a-w- c:\windows\system32\drivers\mfeavfk.sys
2009-09-16 14:22:48 40552 ----a-w- c:\windows\system32\drivers\mfesmfk.sys
2009-09-16 14:22:48 35272 ----a-w- c:\windows\system32\drivers\mfebopk.sys
2009-09-16 14:22:48 214664 ----a-w- c:\windows\system32\drivers\mfehidk.sys
2009-09-16 14:22:14 34248 ----a-w- c:\windows\system32\drivers\mferkdk.sys
2009-09-11 14:18:39 136192 ----a-w- c:\windows\system32\msv1_0.dll
2009-09-11 14:18:39 136192 ------w- c:\windows\system32\dllcache\msv1_0.dll
2009-09-04 21:03:36 58880 ----a-w- c:\windows\system32\msasn1.dll
2009-09-04 21:03:36 58880 ------w- c:\windows\system32\dllcache\msasn1.dll
2009-08-28 10:35:52 173056 ----a-w- c:\windows\system32\dllcache\ie4uinit.exe
2009-08-26 08:00:21 247326 ----a-w- c:\windows\system32\strmdll.dll
2009-08-26 08:00:21 247326 ----a-w- c:\windows\system32\dllcache\strmdll.dll
2009-08-20 19:09:06 1193832 ----a-w- c:\windows\system32\FM20.DLL
2007-04-08 23:59:32 251 -c--a-w- c:\program files\wt3d.ini
2009-04-20 19:40:16 88 --sh--r- c:\windows\system32\E8DED84029.sys
2009-04-20 19:40:18 3350 --sha-w- c:\windows\system32\KGyGaAvL.sys
2009-04-11 00:04:22 245760 --sha-w- c:\windows\system32\config\systemprofile\ietldcache\index.dat

============= FINISH: 5:18:53.96 ===============


Thank you again & have a great day!
Michelle

#10 Blade81

Blade81

    Bleepin' Rocker


  • Malware Response Team
  • 6,465 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Finland
  • Local time:06:48 PM

Posted 12 November 2009 - 06:20 AM

Hi,

The only finding seems to be in system restore. We'll get it in the final cleaning phase :(

How's the system running now?

Microsoft Windows Insider MVP 2016-2017

Microsoft MVP Consumer Security 2008-2015
UNITE member since 2006
unite_blue.png

Provided malware removal related instructions are meant to be used in the correspondent user's case only. If you have similar symptoms create own topic instead of following instructions given to some other, please.


#11 michelleells

michelleells
  • Topic Starter

  • Members
  • 43 posts
  • OFFLINE
  •  
  • Local time:10:48 AM

Posted 12 November 2009 - 08:29 AM

It seemed fine all day yesterday. I removed the programs you told me to remove as well as a bunch of games and stuff last night and let the Kaspersky scan run after I went to bed. This morning I did the reports you needed and restarted. It seems a little sluggish on the restart but quieted down and somewhat normal after that.

Thanks,
Michelle

#12 Blade81

Blade81

    Bleepin' Rocker


  • Malware Response Team
  • 6,465 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Finland
  • Local time:06:48 PM

Posted 12 November 2009 - 11:47 AM

Good. Let's see some final steps :(


THESE STEPS ARE VERY IMPORTANT

Let's reset system restore
Reset and Re-enable your System Restore to remove infected files that have been backed up by Windows. The files in System Restore are protected to prevent any programs changing those files. This is the only way to clean these files: You will lose all previous restore points which are likely to be infected. Please note you need Administrator Access to do clean the restore points.

1. Turn off System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.

2. Reboot.

3. Turn ON System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
UN-Check *Turn off System Restore*.
Click Apply, and then click OK.
NOTE: only do this ONCE,NOT on a regular basis



Now lets uninstall ComboFix:
  • Click START then RUN
  • Now copy-paste Combofix /uninstall in the runbox and click OK

Please download OTC and save it to desktop.
  • Double-click OTC.exe.
  • Click the CleanUp! button.
  • Select Yes when the
    Begin cleanup Process?
    prompt appears.
  • If you are prompted to Reboot during the cleanup, select Yes.
  • The tool will delete itself once it finishes, if not delete it by yourself.
Note: If you receive a warning from your firewall or other security programs regarding OTC attempting to contact the internet, please allow it to do so.



UPDATING WINDOWS AND INTERNET EXPLORER

IMPORTANT: You Need to Update Windows and Internet Explorer to protect your computer from the malware that is around on the Internet. Please go to the windows update site to get the critical updates.

If you are running Microsoft Office, or any portion thereof, go to the Microsoft's Office Update site and make sure you have at least all the critical updates installed (Free) Microsoft Office Update.


Make your Internet Explorer more secure

This can be done by following these simple instructions:
From within Internet Explorer click on the Tools menu and then click on Options.
Click once on the Security tab
Click once on the Internet icon so it becomes highlighted.
Click once on the Custom Level button.
Change the Download signed ActiveX controls to Prompt
Change the Download unsigned ActiveX controls to Disable
Change the Initialize and script ActiveX controls not marked as safe to Disable
Change the Installation of desktop items to Prompt
Change the Launching programs and files in an IFRAME to Prompt
Change the Navigate sub-frames across different domains to Prompt
When all these settings have been made, click on the OK button.
If it prompts you as to whether or not you want to save the settings, press the Yes button.
Next press the Apply button and then the OK to exit the Internet Properties page.



The following are recommended third party programs that are designed to keep your computer clean. A link as well as a brief description is included with each item.
  • hosts file:
  • Every version of windows has a hosts file as part of them.
  • In a very basic sense, they are used to locate webpages.
  • We can customize a hosts file so that it blocks certain webpages.
  • However, it can slow down certain computers.
  • This is why using a hosts file is optional!!
Download it here. Make sure you read the instructions on how to install the hosts file. There is a good tutorial here
If you decide to download the hosts file, the slowdown problems can usually be avoided by following these steps:
  • Click the start button (at the lower left hand corner of your screen)
  • Click run
  • In the dialog box, type services.msc
  • hit enter, then locate dns client
  • Highlight it, then double-click it.
  • On the dropdown box, change the setting from automatic to manual.
  • Click ok

Just a final reminder for you. I am trying to stress these two points.
UPDATE UPDATE UPDATE!!! Make sure you do this about every 1-2 weeks.
Make sure all of your security programs are up to date.
Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.



Once again, please post and tell me how things are going with your system... problems etc.

Have a great day,
Blade :(

Microsoft Windows Insider MVP 2016-2017

Microsoft MVP Consumer Security 2008-2015
UNITE member since 2006
unite_blue.png

Provided malware removal related instructions are meant to be used in the correspondent user's case only. If you have similar symptoms create own topic instead of following instructions given to some other, please.


#13 michelleells

michelleells
  • Topic Starter

  • Members
  • 43 posts
  • OFFLINE
  •  
  • Local time:10:48 AM

Posted 12 November 2009 - 07:32 PM

Holy smokes!
I can't believe we did it!! What will I do with all my free time now that I am not trying to fix the computer??? :( :)

I can never thank you enough for all of your help. What a wonderful resource this forum is. I hope I never have to use it again, but if I do, I am confident that my problem will be resolved. :(

Thank you, thank you, thank you, so very much!!!!

Have a wonderful night!
Michelle


#14 Blade81

Blade81

    Bleepin' Rocker


  • Malware Response Team
  • 6,465 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Finland
  • Local time:06:48 PM

Posted 13 November 2009 - 02:18 AM

Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :(

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.

Microsoft Windows Insider MVP 2016-2017

Microsoft MVP Consumer Security 2008-2015
UNITE member since 2006
unite_blue.png

Provided malware removal related instructions are meant to be used in the correspondent user's case only. If you have similar symptoms create own topic instead of following instructions given to some other, please.





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users