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freezing intermittantly

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#1 maeve


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Posted 06 November 2009 - 10:34 PM

:huh: Hi, My computer freezes a couple of times a day and I have to manually restart. I have cleaned the fan and inside the pc but it still happens, Acer assures me that is not a memory problem. I believe the image is corrupted and there a lot of programs installed that I have to uninstall eg. Norton antivirus, Esobi and CD burning software
I had a problem reinstalling vista as it is OEM and I don't have a disc. I have recently upgraded to windows 7 but it's still freezing. If I buy a full version of '7' can I give the upgrade to a friend who has Vista home premium? My computer is an Acer T690, Intel Dual core, 2.2 ghz.
Any more suggestions? This is my first post so please be kind!

Edited by maeve, 06 November 2009 - 10:36 PM.

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#2 Aus Smithy

Aus Smithy

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Posted 23 November 2009 - 01:56 AM

(1) check Event Viewer for any relevant entries around the time of a freeze.
(2) Reseat the RAM just in case this is the problem.
(3) Run System File Checker in case any important OS files are damaged - see:

With FULL version of Win 7 I think it will detect the Win7 you have installed and ask what you want to do. The current Win7 upgrade will have been registered but if you do your FULL install b4 you pass the upgrade CD to your friend this may allow your friend to do the upgrade. Overall you should be OK given you have legit rights to both OS versions.

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