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#1 Gareeh

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Posted 06 November 2009 - 06:25 PM

This keeps on popping up on mozilla firefox, not chrome, IE, Safari. I have MalwareBytes installed etc... I have never bothered to do a full scan, but if I need to I'll do so and post the logs. Any other solutions etc .... ?

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#2 Mr LunchBox

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Posted 07 November 2009 - 12:15 AM

Greetings Gareeh

and

Welcome to Bleeping Computer

Please follow the steps I have outlined below. Make sure you run Root Repeal first then Malwarebytes. Also, when you reply let me know any problems that you are still having.


We Need to check for Rootkits with RootRepeal
  • Download RootRepeal from the following location and save it to your desktop.
  • Extract RootRepeal.exe from the archive (If you did not use the "Direct Download" mirror).
  • Open Posted Image on your desktop.
  • Click the Posted Image tab.
  • Click the Posted Image button.
  • Check all seven boxes: Posted Image
  • Push Ok
  • Check the box for your main system drive (Usually C:), and press Ok.
  • Allow RootRepeal to run a scan of your system. This may take some time.
  • Once the scan completes, push the Posted Image button. Save the log to your desktop, using a distinctive name, such as RootRepeal.txt. Include this report in your next reply, please.
And also run this.


Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2

MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

#3 Gareeh

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Posted 07 November 2009 - 07:55 AM

RootRepeal:

L © AD, 2007-2009
==================================================
Scan Start Time: 2009/11/07 10:15
Program Version: Version 1.3.5.0
Windows Version: Windows XP SP3
==================================================

Drivers
-------------------
Name: dump_atapi.sys
Image Path: C:\WINDOWS\System32\Drivers\dump_atapi.sys
Address: 0xEE80E000 Size: 98304 File Visible: No Signed: -
Status: -

Name: dump_WMILIB.SYS
Image Path: C:\WINDOWS\System32\Drivers\dump_WMILIB.SYS
Address: 0xF8B25000 Size: 8192 File Visible: No Signed: -
Status: -

Name: rootrepeal.sys
Image Path: C:\WINDOWS\system32\drivers\rootrepeal.sys
Address: 0xBA6D0000 Size: 49152 File Visible: No Signed: -
Status: -

Hidden/Locked Files
-------------------
Path: C:\hiberfil.sys
Status: Locked to the Windows API!

Path: C:\WINDOWS\system32\offfilt.dll
Status: Visible to the Windows API, but not on disk.

Path: C:\Documents and Settings\Gary\Local Settings\Temp\plugtmp-26
Status: Visible to the Windows API, but not on disk.

Path: c:\documents and settings\gary\application data\skype\garym.1\etilqs_ihamtl7isy7bkzkjeuys
Status: Allocation size mismatch (API: 4096, Raw: 0)

Path: c:\documents and settings\gary\application data\skype\garym.1\etilqs_tvsj9dcaqrongx2gu1lv
Status: Allocation size mismatch (API: 16384, Raw: 0)

Path: c:\documents and settings\all users\application data\bullguard\logs\firewall\fw-2009-11-07.txt
Status: Size mismatch (API: 544995, Raw: 544437)

==EOF==


MalwareBytes:

Malwarebytes' Anti-Malware 1.41
Database version: 2775
Windows 5.1.2600 Service Pack 3

07/11/2009 12:51:06
mbam-log-2009-11-07 (12-51-04).txt

Scan type: Quick Scan
Objects scanned: 171412
Time elapsed: 50 minute(s), 15 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 15
Registry Values Infected: 1
Registry Data Items Infected: 2
Folders Infected: 49
Files Infected: 1224

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\exodpt (Trojan.Goldun) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\exodpt (Trojan.Goldun) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\exodpt (Trojan.Goldun) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\VideoEgg (Adware.VideoEgg) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Fun Web Products (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\FunWebProducts (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\dslcnnct (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Multimedia\WMPlayer\Schemes\f3pss (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\prnet (Trojan.Downloader) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\MozillaPlugins\@videoegg.com/publisher,version=0.2.0 (Adware.VideoEgg) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\MozillaPlugins\@videoegg.com/updater,version=0.2.0 (Adware.VideoEgg) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\xpreapp (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\SafeBoot\Minimal\exodpt.sys (Trojan.Goldun) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\SafeBoot\Network\exodpt.sys (Trojan.Goldun) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\AshEvtSvc (Trojan.FakeAlert) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\idstrf (Malware.Trace) -> Quarantined and deleted successfully.

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\UpdatesDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\NoFolderOptions (Hijack.FolderOptions) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

Folders Infected:
C:\Documents and Settings\All Users\Application Data\VideoEgg (Adware.VideoEgg) -> Quarantined and deleted successfully.
C:\Documents and Settings\Gary\Application Data\VideoEgg (Adware.VideoEgg) -> Quarantined and deleted successfully.
C:\Documents and Settings\Gary\Application Data\VideoEgg\Data (Adware.VideoEgg) -> Quarantined and deleted successfully.
C:\Documents and Settings\Gary\Application Data\VideoEgg\Data\Resources (Adware.VideoEgg) -> Quarantined and deleted successfully.
C:\Documents and Settings\Gary\Application Data\VideoEgg\Data\Resources\gid329 (Adware.VideoEgg) -> Quarantined and deleted successfully.
C:\Documents and Settings\Gary\Application Data\VideoEgg\Data\Resources\gid329\cid1124 (Adware.VideoEgg) -> Quarantined and deleted successfully.
C:\Documents and Settings\Gary\Application Data\VideoEgg\Data\Resources\gid329\cid1124\bebo03 (Adware.VideoEgg) -> Quarantined and deleted successfully.
C:\Documents and Settings\Gary\Application Data\VideoEgg\Data\Resources\gid329\cid1124\bebo03\images (Adware.VideoEgg) -> Quarantined and deleted successfully.
C:\Documents and Settings\Gary\Application Data\VideoEgg\Publisher (Adware.VideoEgg) -> Quarantined and deleted successfully.
C:\Documents and Settings\Gary\Application Data\VideoEgg\Publisher\3461 (Adware.VideoEgg) -> Quarantined and deleted successfully.
C:\Documents and Settings\Gary\Application Data\VideoEgg\Publisher\3461\resources (Adware.VideoEgg) -> Quarantined and deleted successfully.
C:\Documents and Settings\Gary\Application Data\VideoEgg\Publisher\3461\resources\gid329 (Adware.VideoEgg) -> Quarantined and deleted successfully.
C:\Documents and Settings\Gary\Application Data\VideoEgg\Publisher\3461\resources\gid329\cid1124 (Adware.VideoEgg) -> Quarantined and deleted successfully.
C:\Documents and Settings\Gary\Application Data\VideoEgg\Publisher\3461\resources\gid329\cid1124\bebo03 (Adware.VideoEgg) -> Quarantined and deleted successfully.
C:\Documents and Settings\Gary\Application Data\VideoEgg\Updater\updater.ver (Adware.VideoEgg) -> Quarantined and deleted successfully.
C:\Documents and Settings\Gary\Application Data\VideoEgg\Updater\VideoEggBroker.exe (Adware.VideoEgg) -> Quarantined and deleted successfully.
C:\Documents and Settings\Gary\Application Data\VideoEgg\Updater\2663\libcurlve.dll (Adware.VideoEgg) -> Quarantined and deleted successfully.
C:\Documents and Settings\Gary\Application Data\VideoEgg\Updater\2663\updater.dll (Adware.VideoEgg) -> Quarantined and deleted successfully.
C:\Documents and Settings\Gary\Application Data\VideoEgg\Updater\4458\libcurlve.dll (Adware.VideoEgg) -> Quarantined and deleted successfully.
C:\Documents and Settings\Gary\Application Data\VideoEgg\Updater\4458\updater.dll (Adware.VideoEgg) -> Quarantined and deleted successfully.
C:\Documents and Settings\Gary\Application Data\Microsoft\winlog.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\Documents and Settings\Gary\Start Menu\Programs\Startup\ChkDisk.lnk (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\Documents and Settings\Jacqui\Start Menu\Programs\Startup\ChkDisk.lnk (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\a9k.bin (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\exodpt.sys (Trojan.Goldun) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\ovfstheydagtgentanowdiugcniyxtjjohwlbk.dat (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\ovfsthxenkrdpmxoopkxppssadxjibirkknlpj.dat (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\p2hhr.bat (Malware.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\Temp\nsrbgxod.bak (Trojan.Agent) -> Quarantined and deleted successfully.
C:\Documents and Settings\Jacqui\Local Settings\Temp\nsrbgxod.bak (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\Tasks\{5B57CF47-0BFA-43c6-ACF9-3B3653DCADBA}.job (Trojan.FakeAlert) -> Quarantined and deleted successfully.

There were too many video egg ones too contain in this post, there were 1000+ :thumbsup:

#4 Mr LunchBox

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Posted 07 November 2009 - 03:17 PM

Gareeh,

You should have posted the entire Malwarebytes log even if you have to create another reply. In the logs I look for items that can't be removed and or specific malware. Please make sure that you post the entire Super Anit Spyware log.

I also need to know what symptoms your PC is still showing/behaving, look for the symptoms after you run the tools below

Also, in the Malwarebytes log there were signs of a serious infection. Please run the tools I listed below.

Don't forget, once you run the tool, inform me as to the status of your PC, you know pop ups, etc.




Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.

    Posted Image
  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and re-enable all active protection when done.
-- If you encounter any problems, try running GMER in Safe Mode.





Please download and scan with SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If it will not start, go to Start > All Prgrams > SUPERAntiSpyware and click on Alternate Start.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.





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