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I have a problem with my computer


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#1 Warhammer

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Posted 06 November 2009 - 02:03 PM

It started outto be virus (I think it was viromundo) I tried doing malwarebytes, but it won't let me do the application. Then I tried going to safe mode by pressing f8 key...won't go into safemode. I tried msconfig to boot up to safemode when reboot it won't let me boot into windows now keeps rebooting. I tried repairing with windows setup installation now it boots into safe mode but then notifies me of rebooting when it reboots it shows ntfs file is missing or corrupt. I tried chkdsk in recovery console also did some other commands on this with help from Internet would not work shows same message. Did repair installation again still same problem except I added a possible new problem. Iwent recovery console did bootcfg /rebuild then afterwards pressed Y, now I have windows xp pro, recovery console, and 1(new xp installation process except I shut it off in th installation process). I noticed it was the boot configuration that messed up the computer so tried getting back to normal mode and intact made it worse. The virus was personalguard 2009 with smitfraud and viromundo. I would like to fixbooting problem, get rid of virus, get rid 1 the windows new installation, and doing all of this without losing my files if it hasn't yet. Your help would be greatly appreciated, and you can lol at what I did if you want. :thumbsup: I also did chkdsk to fix ntfs problem FYI. Thank you for you time!

Edited by Amazing Andrew, 06 November 2009 - 03:28 PM.
Mod Edit: Moved to more appropriate forum - AA


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#2 boopme

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Posted 06 November 2009 - 08:59 PM

OK I will work on you malware and you will need to ask about the boot in the XP forum.


1. Uninstall Malwarebytes' Anti-Malware using Add/Remove programs in the control panel.
2. Restart your computer (very important).
3. Download and run this utility. Mbam clean
4. It will ask to restart your computer (please allow it to).
5. After the computer restarts, install the latest version from here. http://www.malwarebytes.org/mbam-download.php
Note: You will need to reactivate the program using the license you were sent.
Note: If using Free version, ignore the part about putting in your license key and activating.
Launch the program and set the Protection and Registration.
Then go to the UPDATE tab if not done during installation and check for updates.
Restart the computer again and verify that MBAM is in the task tray.....


...... Please download Rkill by Grinler and save it to your desktop.Link 2
Link 3
Link 4
  • Double-click on the Rkill desktop icon to run the tool.
  • If using Vista, right-click on it and Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • If it does not work, repeat the process and attempt to use one of the remaining links until the tool runs.
  • If the tool does not run from any of the links provided, please let me know.

Now run a Quick Scan and post that log.
The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.]Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
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#3 Warhammer

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Posted 08 November 2009 - 05:14 PM

Yeah I think I accidently started windows startup installation may have to reformat.

#4 boopme

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Posted 08 November 2009 - 05:20 PM

Not an unwise decision to make. In some instances an infection may have caused so much damage to your system that it cannot be completely cleaned or repaired. Wiping your drive, reformatting, and performing a clean install of the OS or doing a factory restore removes everything and is the safest action but I cannot make that decision for you.

Reformatting a hard disk deletes all data. If you decide to reformat, you can back up all your important documents, data files and photos. The safest practice is not to backup any autorun.ini or .exe files because they may be infected. Some types of malware may disguise itself by adding and hiding its extension to the existing extension of files so be sure you take a close look at the full name. After reformatting, as a precaution, make sure you scan these files with your anti-virus prior to copying them back to your hard drive.

The best proceedure is a low level format. This completely wipes the drive. Then reinstall the OS.
Use the free version of Active@ KillDisk.
Or Darik's Boot And Nuke

The best sources of Information on this are
Reformatting Windows XP
Michael Stevens Tech

Of course also feel free to ask anything on this in the XP forum. They'd be glad to help.

==============================

2 guidelines/rules when backing up

1) Backup all your important data files, pictures, music, work etc... and save it onto an external hard-drive. These files usually include .doc, .txt, .mp3, .jpg etc...
2) Do not backup any executables files or any window files. These include .exe/.scr/.htm/.html/.xml/.zip/.rar files as they may contain traces of malware. Also, .html or .htm files that are webpages should also be avoided.

Download Belarc Advisor - builds a detailed profile of your installed software and hardware, including Microsoft Hotfixes, and displays the results in your Web browser.
Run it and then print out the results, they may be handy.

Since we don't know exactly which infections we're dealing with here, we should take some precautions before we attempt to move files from the infected machine. Run the following on your clean computer, and make sure you insert your flash drives at the prompt.
Download and Run FlashDisinfector

Please download Flash_Disinfector.exe by sUBs and save it to your desktop.
  • Double-click Flash_Disinfector.exe to run it and follow any prompts that may appear.
  • The utility may ask you to insert your flash drive and/or other removable drives. Please do so and allow the utility to clean up those drives as well.
  • Hold down the Shift key when inserting the drive until Windows detects it to keep autorun.inf from executing if it is present.
  • Wait until it has finished scanning and then exit the program.
  • Reboot your computer when done.
Note: As part of its routine, Flash_Disinfector will create a hidden folder named autorun.inf in each partition and every USB drive that was plugged in when you ran it. Do not delete this folder...it will help protect your drives from future infection by keeping the autorun file from being installed on the root drive and running other malicious files.
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#5 Warhammer

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Posted 09 November 2009 - 04:31 PM

Mm can't use the cd key foundbout it is the blacklisted one anyone know where I can get for free? Will the free one bessfe as well?

#6 boopme

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Posted 10 November 2009 - 03:24 PM

Sorry i don't know that answer. Ask in XP forum.
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#7 Andrew

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Posted 10 November 2009 - 08:30 PM

Mm can't use the cd key foundbout it is the blacklisted one anyone know where I can get for free? Will the free one bessfe as well?

Such information will not be found on this forum per the Board Rules.




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