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Help! Antivirus System Pro has hijacked my computer!


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2 replies to this topic

#1 IH8 Antivirus System

IH8 Antivirus System

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Posted 06 November 2009 - 08:45 AM

My system is infected with Antivirus system pro. My friend tols me to download HighJackThis and post the log report.

I scaned it now how do I post that here? I tried to copy and paste it but the notepad window that has my log only pops up for a second. I'm scared. What do I do?

Here is the log,

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:45:55 AM, on 11/6/2009
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18319)
Boot mode: Normal

Running processes:
C:Windowssystem32Dwm.exe
C:WindowsExplorer.EXE
C:Program FilesNorton 360Engine3.5.2.11ccSvcHst.exe
C:Windowssystem32taskeng.exe
C:Program FilesSynapticsSynTPSynTPEnh.exe
C:WindowsSystem32WLTRAY.EXE
C:Windowssttray.exe
C:Program FilesGoogleGoogle Desktop SearchGoogleDesktop.exe
C:Program FilesATI TechnologiesATI.ACECLI.EXE
C:Program FilesCyberLinkPowerDVD DXPDVDDXSrv.exe
C:Program FilesCommon FilesLogiShrdLComMgrCommunications_Helper.exe
C:Program FilesCommon FilesResearch In MotionAuto UpdateRIMAutoUpdate.exe
C:Program FilesCommon FilesRealUpdate_OBrealsched.exe
C:Program FilesCommon FilesCorelCorel PhotoDownloaderCorel Photo Downloader.exe
C:Program FilesGoogleGoogleToolbarNotifierGoogleToolbarNotifier.exe
C:Program FilesDell Support Centerbinsprtcmd.exe
C:Program FilesWindows Media Playerwmpnscfg.exe
C:UsersJasonAppDataLocalekyrhrubvgsysguard.exe
C:Program FilesDigital Line DetectDLG.exe
C:Program FilesKodakKodak EasyShare softwarebinEasyShare.exe
C:Program FilesDellQuickSetquickset.exe
C:Program FilesInternet Exploreriexplore.exe
C:Program FilesGoogleGoogle Desktop SearchGoogleDesktop.exe
C:Program FilesSynapticsSynTPSynTPHelper.exe
C:Program FilesCommon FilesLogiShrdLComMgrLVComSX.exe
C:Program FilesCommon FilesLogishrdLQCVFXCOCIManager.exe
C:Program FilesATI TechnologiesATI.ACECLI.exe
C:Program FilesATI TechnologiesATI.ACECLI.exe
C:Windowssystem32wuauclt.exe
C:UsersJasonAppDataLocalMicrosoftWindowsTemporary Internet FilesContent.IE5TFWCZZL2HijackThis[2].exe

R1 - HKCUSoftwareMicrosoftInternet ExplorerMain,Default_Page_URL = http://partnerpage.google.com/smallbiz.del...amp;ibd=3080923
R1 - HKCUSoftwareMicrosoftInternet ExplorerMain,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLMSoftwareMicrosoftInternet ExplorerMain,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLMSoftwareMicrosoftInternet ExplorerMain,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLMSoftwareMicrosoftInternet ExplorerMain,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLMSoftwareMicrosoftInternet ExplorerMain,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLMSoftwareMicrosoftInternet ExplorerSearch,SearchAssistant =
R0 - HKLMSoftwareMicrosoftInternet ExplorerSearch,CustomizeSearch =
R1 - HKCUSoftwareMicrosoftInternet ExplorerMain,Window Title = Internet Explorer provided by Dell
R0 - HKCUSoftwareMicrosoftInternet ExplorerToolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:Program FilesCommon FilesAdobeAcrobatActiveXAcroIEHelperShim.dll
O2 - BHO: Symantec NCO BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:Program FilesNorton 360Engine3.5.2.11coIEPlg.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:Program FilesNorton 360Engine3.5.2.11IPSBHO.DLL
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:Program FilesJavajre1.6.0_05binssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:Program FilesGoogleGoogle ToolbarGoogleToolbar_32.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:Program FilesGoogleGoogleToolbarNotifier5.3.4426.1630swg.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:Program FilesGoogleGoogle ToolbarComponentfastsearch_B7C5AC242193BB3E.dll
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:Program FilesDellBAEBAE.dll
O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:Program FilesNorton 360Engine3.5.2.11coIEPlg.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:Program FilesGoogleGoogle ToolbarGoogleToolbar_32.dll
O4 - HKLM..Run: [Windows Defender] %ProgramFiles%Windows DefenderMSASCui.exe -hide
O4 - HKLM..Run: [ECenter] C:DellE-CenterEULALauncher.exe
O4 - HKLM..Run: [SynTPEnh] C:Program FilesSynapticsSynTPSynTPEnh.exe
O4 - HKLM..Run: [Broadcom Wireless Manager UI] C:Windowssystem32WLTRAY.exe
O4 - HKLM..Run: [SigmatelSysTrayApp] sttray.exe
O4 - HKLM..Run: [ATICCC] "C:Program FilesATI TechnologiesATI.ACECLIStart.exe"
O4 - HKLM..Run: [Google Desktop Search] "C:Program FilesGoogleGoogle Desktop SearchGoogleDesktop.exe" /startup
O4 - HKLM..Run: [dscactivate] "C:Program FilesDell Support Centergs_agentcustomdsca.exe"
O4 - HKLM..Run: [PDVDDXSrv] "C:Program FilesCyberLinkPowerDVD DXPDVDDXSrv.exe"
O4 - HKLM..Run: [DellSupportCenter] "C:Program FilesDell Support Centerbinsprtcmd.exe" /P DellSupportCenter
O4 - HKLM..Run: [LogitechCommunicationsManager] "C:Program FilesCommon FilesLogiShrdLComMgrCommunications_Helper.exe"
O4 - HKLM..Run: [LogitechQuickCamRibbon] "C:Program FilesLogitechQuickCam10QuickCam10.exe" /hide
O4 - HKLM..Run: [BlackBerryAutoUpdate] C:Program FilesCommon FilesResearch In MotionAuto UpdateRIMAutoUpdate.exe /background
O4 - HKLM..Run: [RoxWatchTray] "C:Program FilesCommon FilesRoxio Shared9.0SharedCOMRoxWatchTray9.exe"
O4 - HKLM..Run: [QuickTime Task] "C:Program FilesQuickTimeQTTask.exe" -atboottime
O4 - HKLM..Run: [iTunesHelper] "C:Program FilesiTunesiTunesHelper.exe"
O4 - HKLM..Run: [TkBellExe] "C:Program FilesCommon FilesRealUpdate_OBrealsched.exe" -osboot
O4 - HKLM..Run: [Corel Photo Downloader] "C:Program FilesCommon FilesCorelCorel PhotoDownloaderCorel Photo Downloader.exe" -startup
O4 - HKCU..Run: [swg] "C:Program FilesGoogleGoogleToolbarNotifierGoogleToolbarNotifier.exe"
O4 - HKCU..Run: [DellSupportCenter] "C:Program FilesDell Support Centerbinsprtcmd.exe" /P DellSupportCenter
O4 - HKCU..Run: [WMPNSCFG] C:Program FilesWindows Media PlayerWMPNSCFG.exe
O4 - HKCU..Run: [esmtinbp] C:UsersJasonAppDataLocalekyrhrubvgsysguard.exe
O4 - HKUSS-1-5-19..Run: [Sidebar] %ProgramFiles%Windows SidebarSidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUSS-1-5-19..Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUSS-1-5-20..Run: [Sidebar] %ProgramFiles%Windows SidebarSidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - Global Startup: Digital Line Detect.lnk = C:Program FilesDigital Line DetectDLG.exe
O4 - Global Startup: Kodak EasyShare software.lnk = C:Program FilesKodakKodak EasyShare softwarebinEasyShare.exe
O4 - Global Startup: QuickSet.lnk = C:Program FilesDellQuickSetquickset.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:PROGRA~1MICROS~2OFFICE11EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:Program FilesJavajre1.6.0_05binssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:Program FilesJavajre1.6.0_05binssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:PROGRA~1MICROS~2OFFICE11REFIEBAR.DLL
O13 - Gopher Prefix:
O18 - Protocol: symres - {AA1061FE-6C41-421F-9344-69640C9732AB} - C:Program FilesNorton 360Engine3.5.2.11coIEPlg.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:Program FilesCommon FilesAppleMobile Device SupportbinAppleMobileDeviceService.exe
O23 - Service: Ati External Event Utility - ATI Technologies Inc. - C:Windowssystem32Ati2evxx.exe
O23 - Service: Bonjour Service - Apple Inc. - C:Program FilesBonjourmDNSResponder.exe
O23 - Service: FlipShare Service - Unknown owner - C:Program FilesPure Digital TechnologiesFlipShareFlipShareService.exe
O23 - Service: Google Desktop Manager 5.7.801.7324 (GoogleDesktopManager-010708-104812) - Google - C:Program FilesGoogleGoogle Desktop SearchGoogleDesktop.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:Program FilesGoogleCommonGoogle UpdaterGoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:Program FilesCommon FilesInstallShieldDriver1050Intel 32IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:Program FilesiPodbiniPodService.exe
O23 - Service: Process Monitor (LVPrcSrv) - Logitech Inc. - c:program filescommon fileslogishrdlvmvfmLVPrcSrv.exe
O23 - Service: LVSrvLauncher - Logitech Inc. - C:Program FilesCommon FilesLogiShrdSrvLnchSrvLnch.exe
O23 - Service: LWWLicenseService - WoltersKluwerLWW - C:Program FilesCommon FilesWoltersKluwerLWW SharedServiceLWWLicenseService.exe
O23 - Service: Norton 360 (N360) - Symantec Corporation - C:Program FilesNorton 360Engine3.5.2.11ccSvcHst.exe
O23 - Service: ProtexisLicensing - Unknown owner - C:Windowssystem32PSIService.exe
O23 - Service: Roxio UPnP Renderer 9 - Sonic Solutions - C:Program FilesRoxioDigital Home 9RoxioUPnPRenderer9.exe
O23 - Service: Roxio Upnp Server 9 - Sonic Solutions - C:Program FilesRoxioDigital Home 9RoxioUpnpService9.exe
O23 - Service: LiveShare P2P Server 9 (RoxLiveShare9) - Sonic Solutions - C:Program FilesCommon FilesRoxio Shared9.0SharedCOMRoxLiveShare9.exe
O23 - Service: RoxMediaDB9 - Sonic Solutions - C:Program FilesCommon FilesRoxio Shared9.0SharedCOMRoxMediaDB9.exe
O23 - Service: Roxio Hard Drive Watcher 9 (RoxWatch9) - Sonic Solutions - C:Program FilesCommon FilesRoxio Shared9.0SharedCOMRoxWatch9.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:Program FilesDell Support Centerbinsprtsvc.exe
O23 - Service: SigmaTel Audio Service (STacSV) - SigmaTel, Inc. - C:Windowssystem32STacSV.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:Program FilesViewpointCommonViewpointService.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:WindowsSystem32WLTRYSVC.EXE
O23 - Service: XAudioService - Conexant Systems, Inc. - C:Windowssystem32DRIVERSxaudio.exe

--
End of file - 10564 bytes

Attached Files


Edited by The weatherman, 06 November 2009 - 03:12 PM.
Merged posts to keep the member on "0" replies.~Tw


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#2 myrti

myrti

    Sillyberry


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Posted 10 November 2009 - 07:27 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

Please include a clear description of the problems you're having, along with any steps you may have performed so far.

Please refrain from running tools or applying updates other than those we suggest while we are cleaning up your computer. The reason for this is so we know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.

Even if you have already provided information about your PC, we need a new log to see what has changed since you originally posted your problem.
  • Please download OTL from following mirror:
  • Save it to your desktop.
  • Double click on the Posted Image icon on your desktop.
  • Click the "Scan All Users" checkbox.
  • Push the Posted Image button.
  • Two reports will open, copy and paste them in a reply here:
    • OTL.txt <-- Will be opened
    • Extra.txt <-- Will be minimized
In the upper right hand corner of the topic you will see a button called Options. If you click on this in the drop-down menu you can choose Track this topic. I suggest you do this and select Immediate E-Mail notification and click on Proceed. This way you will be advised when we respond to your topic and facilitate the cleaning of your machine.

After 5 days if a topic is not replied to we assume it has been abandoned and it is closed.

regards myrti

is that a bird?  a plane? nooo it's the flying blueberry!

If I have been helping you and haven't replied in 2 days, feel free to shoot me a PM! Please don't send help request via PM, unless I am already helping you. Use the forums!

 

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#3 myrti

myrti

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Posted 16 November 2009 - 09:34 AM

Due to lack of feedback, this topic is now Closed

If you need this topic reopened, please send me a PM.
Please include the address of this thread in your request.
This applies only to the original topic starter.

Everyone else please start a new topic.

With Regards,
myrti

is that a bird?  a plane? nooo it's the flying blueberry!

If I have been helping you and haven't replied in 2 days, feel free to shoot me a PM! Please don't send help request via PM, unless I am already helping you. Use the forums!

 

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