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Hijack this support


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3 replies to this topic

#1 Bking4262

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Posted 05 November 2009 - 10:18 PM

my system is very slow and freezing up. I know it needs to be cleaned but I don't know how to read the Hijack log. Don't want to delete the wrong thing.

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#2 groovicus

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Posted 05 November 2009 - 10:33 PM

In general it is better to just submit it to our trained volunteers and let them help you. Keep in mind that there us often up to a 5 day wait, depending on the volume of logs we have received, and the availability of our volunteers.

#3 Bking4262

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Posted 07 November 2009 - 02:20 AM

how do I submit the report?

#4 garmanma

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Posted 07 November 2009 - 11:17 AM

http://www.bleepingcomputer.com/forums/t/34773/preparation-guide-for-use-before-using-malware-removal-tools-and-requesting-help/
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