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Infected with suzezufu and Trojan.Heur, maybe more


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#1 Mico7

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Posted 05 November 2009 - 08:59 PM

Someone in my family has managed to get a nasty infection on the computer. I'm unable to open MalwareBytes; the computer searches for the program and says it doesn't exist. When I try to re-download it, it gives me an error message that says "Unable to execute file" with the program name, and "CreateProcess failed; Code2. The system cannot find the file specified." Suzezufu is now in my start up menu, and I saw that it has a registry entry, which I've had no luck getting rid of. Trojan.Heur has been quarantined by BitDefender, but BD can't get rid of it. At a loss and at wits end :( I have the DDS and ark logs. Thanks in advance for any help.



DDS (Ver_09-10-26.01) - NTFSx86
Run by Michelle at 20:40:39.95 on Thu 11/05/2009
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_14
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.446.72 [GMT -5:00]

AV: Bitdefender Antivirus *On-access scanning enabled* (Updated) {6C4BB89C-B0ED-4F41-A29C-4373888923BB}
FW: Bitdefender Firewall *enabled* {4055920F-2E99-48A8-A270-4243D2B8F242}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\e-Trends\etrnd.exe
C:\WINDOWS\Explorer.EXE
svchost.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Motive\McciCMService.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\Common Files\BitDefender\BitDefender Communicator\xcommsvr.exe
C:\Program Files\Common Files\BitDefender\BitDefender Update Service\livesrv.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\BitDefender\BitDefender 2008\vsserv.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\System32\svchost.exe -kbdx
C:\WINDOWS\system32\wbem\unsecapp.exe
C:\Program Files\BitDefender\BitDefender 2008\bdagent.exe
C:\Program Files\BitDefender\BitDefender 2008\seccenter.exe
C:\WINDOWS\system32\DllHost.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Michelle\Desktop\dds.scr

============== Pseudo HJT Report ===============

uSearch Page = hxxp://us.rd.yahoo.com/customize/ie/defaults/sp/msgr9/*http://www.yahoo.com
uStart Page = hxxp://www.yahoo.com/
uSearch Bar = hxxp://us.rd.yahoo.com/customize/ie/defaults/sb/msgr9/*http://www.yahoo.com/ext/search/search.html
mSearch Bar = hxxp://us.rd.yahoo.com/customize/ie/defaults/sb/msgr9/*http://www.yahoo.com/ext/search/search.html
uInternet Settings,ProxyServer = 0.0.0.0:80
uInternet Settings,ProxyOverride = *.local
uSearchURL,(Default) = hxxp://us.rd.yahoo.com/customize/ie/defaults/su/msgr9/*http://www.yahoo.com
mURLSearchHooks: IAOLTBSearch Class: {ea756889-2338-43db-8f07-d1ca6fb9c90d} - c:\program files\aol toolbar\aoltb.dll
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: AOL Toolbar Loader: {7c554162-8cb7-45a4-b8f4-8ea1c75885f9} - c:\program files\aol toolbar\aoltb.dll
BHO: IEPlugin Class: {cf7c3cf0-4b15-11d1-abed-709549c10000} - c:\program files\advanced system optimizer\IEHelper.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: FlashFXP Helper for Internet Explorer: {e5a1691b-d188-4419-ad02-90002030b8ee} - c:\progra~1\flashfxp\IEFlash.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: BitDefender Toolbar: {381ffde8-2394-4f90-b10d-fc6124a40f8c} - c:\program files\bitdefender\bitdefender 2008\IEToolbar.dll
TB: AOL Toolbar: {de9c389f-3316-41a7-809b-aa305ed9d922} - c:\program files\aol toolbar\aoltb.dll
TB: {47833539-D0C5-4125-9FA8-0819E2EAAC93} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [AGRSMMSG] AGRSMMSG.exe
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [SynTPLpr] c:\program files\synaptics\syntp\SynTPLpr.exe
mRun: [PRISMSVR.EXE] "c:\windows\system32\PRISMSVR.EXE" /APPLY
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [e-Trends Software Installation Helper] c:\program files\e-trends\ethelper.exe -brand=e-Trends
mRun: [LXCFCATS] rundll32 c:\windows\system32\spool\drivers\w32x86\3\LXCFtime.dll,_RunDLLEntry@16
mRun: [MSConfig] c:\windows\pchealth\helpctr\binaries\MSConfig.exe /auto
mRunOnce: [Malwarebytes' Anti-Malware] c:\program files\malwarebytes' anti-malware\mbamgui.exe /install /silent
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - c:\progra~1\micros~4\INetRepl.dll
IE: {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - c:\progra~1\micros~4\INetRepl.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} - c:\program files\yahoo!\common\Yinsthelper20073151.dll
DPF: {37A273C2-5129-11D5-BF37-00A0CCE8754B} - hxxp://asp.mathxl.com/wizmodules/testgen/installers/TestGenXInstall.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab
DPF: {D54160C3-DB7B-4534-9B65-190EE4A9C7F7} - hxxp://l.yimg.com/jh/games/web_games/gamehouse/frenzy/SproutLauncher.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
Notify: e-Trends - c:\program files\e-trends\etls.dll
AppInit_DLLs: lajerode.dll wivagoge.dll c:\windows\system32\suzezufu.dll,tapibugi.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SSODL: yitolital - {8e882c73-4d78-4e20-a508-bbc7942987a0} - c:\windows\system32\suzezufu.dll
STS: gahurihor: {8e882c73-4d78-4e20-a508-bbc7942987a0} - c:\windows\system32\suzezufu.dll
LSA: Notification Packages = scecli tapibugi.dll lipewedi.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\michelle\applic~1\mozilla\firefox\profiles\f22hcecc.default\
FF - prefs.js: browser.startup.homepage - news.google.com
FF - component: c:\program files\e-trends\components\etxg.dll
FF - plugin: c:\program files\k-lite codec pack\real\browser\plugins\nppl3260.dll
FF - plugin: c:\program files\k-lite codec pack\real\browser\plugins\nprpjplug.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npViewpoint.dll
FF - plugin: c:\program files\viewpoint\viewpoint experience technology\npViewpoint.dll
FF - HiddenExtension: *xg.dll: {6E19037A-12E3-4295-8915-ED48BC341614} - c:\program files\e-Trends
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\

---- FIREFOX POLICIES ----
FF - user.js: yahoo.homepage.dontask - truec:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);

============= SERVICES / DRIVERS ===============

R2 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\viewpoint\common\ViewpointService.exe [2009-8-26 24652]
R3 Bdfndisf;BitDefender Firewall NDIS Filter Service;c:\windows\system32\drivers\bdfndisf.sys [2007-9-25 86792]
S2 Active Common Service;Active Common Service;c:\windows\system32\commserv.exe --> c:\windows\system32\commserv.exe [?]
S3 getPlus® Helper;getPlus® Helper;c:\program files\nos\bin\getPlus_HelperSvc.exe [2009-8-13 66056]

=============== Created Last 30 ================

2009-11-06 01:34:54 0 d-----w- c:\program files\YoMama
2009-11-04 01:03:31 0 d-----w- c:\program files\iPod
2009-11-04 01:01:57 0 d-----w- c:\program files\iTunes
2009-10-19 08:40:51 664 ----a-w- c:\windows\system32\d3d9caps.dat
2009-10-08 13:52:48 5632 ----a-w- c:\windows\system32\ptpusb.dll
2009-10-08 13:52:41 15104 -c--a-w- c:\windows\system32\dllcache\usbscan.sys
2009-10-08 13:52:41 15104 ----a-w- c:\windows\system32\drivers\usbscan.sys
2009-10-08 13:52:35 159232 ----a-w- c:\windows\system32\ptpusd.dll

==================== Find3M ====================

2009-11-06 01:37:22 81984 ----a-w- c:\windows\system32\bdod.bin
2009-09-10 19:54:06 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2009-09-10 19:53:50 19160 ----a-w- c:\windows\system32\drivers\mbam.sys
2009-09-04 21:03:36 58880 ----a-w- c:\windows\system32\msasn1.dll
2009-08-29 08:08:21 916480 ----a-w- c:\windows\system32\wininet.dll
2009-08-28 23:42:52 2065696 ----a-w- c:\windows\system32\usbaaplrc.dll
2009-08-26 08:00:21 247326 ----a-w- c:\windows\system32\strmdll.dll
2009-08-05 20:40:10 52736 --sha-w- c:\windows\system32\lajerode.dll
2009-08-05 20:41:15 52736 --sha-w- c:\windows\system32\lipewedi.dll
2009-08-05 20:41:15 52736 --sha-w- c:\windows\system32\nifayoga.dll
2009-08-05 20:40:10 52736 --sha-w- c:\windows\system32\rilonake.dll
2009-08-05 20:49:39 92160 --sha-w- c:\windows\system32\suzezufu.dll
2009-08-05 20:40:10 52736 --sha-w- c:\windows\system32\tapibugi.dll
2009-08-05 20:41:15 52736 --sha-w- c:\windows\system32\wivagoge.dll
2009-06-09 19:13:23 16384 --sha-w- c:\windows\system32\config\systemprofile\ietldcache\index.dat
2008-05-27 13:23:49 32768 --sha-w- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008052720080528\index.dat

============= FINISH: 20:42:05.01 ===============

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#2 myrti

myrti

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Posted 10 November 2009 - 07:24 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

Please include a clear description of the problems you're having, along with any steps you may have performed so far.

Please refrain from running tools or applying updates other than those we suggest while we are cleaning up your computer. The reason for this is so we know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.

Even if you have already provided information about your PC, we need a new log to see what has changed since you originally posted your problem.
  • Please download OTL from following mirror:
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In the upper right hand corner of the topic you will see a button called Options. If you click on this in the drop-down menu you can choose Track this topic. I suggest you do this and select Immediate E-Mail notification and click on Proceed. This way you will be advised when we respond to your topic and facilitate the cleaning of your machine.

After 5 days if a topic is not replied to we assume it has been abandoned and it is closed.

regards myrti

is that a bird?  a plane? nooo it's the flying blueberry!

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#3 myrti

myrti

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Posted 16 November 2009 - 09:33 AM

Due to lack of feedback, this topic is now Closed

If you need this topic reopened, please send me a PM.
Please include the address of this thread in your request.
This applies only to the original topic starter.

Everyone else please start a new topic.

With Regards,
myrti

is that a bird?  a plane? nooo it's the flying blueberry!

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