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laptop was badly infected with 10+ different trojans


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15 replies to this topic

#1 M12 130013S

M12 130013S

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Posted 05 November 2009 - 01:09 AM

my friends laptop was infected with many different viruses and malware
started a new forum to get help getting rid of the problem
you can view that forum by clicking here
AVG, VIPRERescue, and mbam all say the laptop is rid of viruses and maliscious items
it was advised to me that i post a hjt log to make sure that there are no viruses lingering around that will cause problems for my friend in the future
If necesary, i can post the all the logs for the avg, viprerescue, and mbam scans

Here is the dds.txt

DDS (Ver_09-10-26.01) - NTFSx86
Run by Jason at 21:04:33.15 on Wed 11/04/2009
Internet Explorer: 7.0.6002.18005 BrowserJavaVersion: 1.6.0_15
Microsoft® Windows Vistaâ„¢ Business 6.0.6002.2.1252.1.1033.18.2039.979 [GMT -8:00]

AV: BitDefender Antivirus *On-access scanning disabled* (Outdated) {6C4BB89C-B0ED-4F41-A29C-4373888923BB}
SP: BitDefender Antispyware *disabled* (Updated) {8B2012EC-32D4-494F-BC03-832DB3BDF911}
SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}
FW: BitDefender Firewall *disabled* {4055920F-2E99-48A8-A270-4243D2B8F242}

============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Program Files\AVG\AVG9\avgchsvx.exe
C:\Program Files\AVG\AVG9\avgrsx.exe
C:\Windows\system32\lsm.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\Dwm.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Program Files\AVG\AVG9\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Windows\system32\svchost.exe -k bthsvcs
C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\AVG\AVG9\avgnsx.exe
C:\Windows\system32\DRIVERS\xaudio.exe
C:\Program Files\AVG\AVG9\avgemc.exe
C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\WiFiMsg.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QLBCTRL.exe
C:\Program Files\PowerISO\PWRISOVM.EXE
C:\Program Files\Hp\HP Software Update\hpwuSchd2.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\WindowsMobile\wmdSync.exe
C:\Program Files\AVG\AVG9\avgtray.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Windows\system32\svchost.exe -k WindowsMobile
C:\Program Files\Hewlett-Packard\Shared\HpqToaster.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Windows\system32\WUDFHost.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe
C:\Windows\system32\wuauclt.exe
C:\Program Files\AVG\AVG9\avgscanx.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\taskeng.exe
C:\Users\Jason\Desktop\dds.scr
C:\Windows\system32\wbem\wmiprvse.exe

============== Pseudo HJT Report ===============

uStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=74&bd=smb&pf=laptop
mStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=74&bd=smb&pf=laptop
mDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=74&bd=smb&pf=laptop
uInternet Settings,ProxyOverride = *.local
uURLSearchHooks: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg9\toolbar\IEToolbar.dll
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg9\avgssie.dll
BHO: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg9\toolbar\IEToolbar.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
TB: AVG Security Toolbar: {ccc7a320-b3ca-4199-b1a6-9f516dd69829} - c:\program files\avg\avg9\toolbar\IEToolbar.dll
uRun: [Sidebar] c:\program files\windows sidebar\sidebar.exe /autoRun
mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [hpWirelessAssistant] %ProgramFiles%\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
mRun: [WAWifiMessage] %ProgramFiles%\Hewlett-Packard\HP Wireless Assistant\WiFiMsg.exe
mRun: [HP Health Check Scheduler] c:\program files\hewlett-packard\hp health check\HPHC_Scheduler.exe
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [QlbCtrl] %ProgramFiles%\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start
mRun: [PWRISOVM.EXE] c:\program files\poweriso\PWRISOVM.EXE
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [Windows Mobile-based device management] %windir%\WindowsMobile\wmdSync.exe
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [Malwarebytes Anti-Malware (reboot)] "c:\program files\malwarebytes' anti-malware\mbam.exe" /runcleanupscript
mRun: [AVG9_TRAY] c:\progra~1\avg\avg9\avgtray.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\dvdche~1.lnk - c:\program files\intervideo\dvd check\DVDCheck.exe
mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: E&xport to Microsoft Excel - c:\progra~1\micros~1\office12\EXCEL.EXE/3000
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~1\office12\REFIEBAR.DLL
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg9\avgpp.dll
Notify: igfxcui - igfxdev.dll
AppInit_DLLs: avgrsstx.dll

================= FIREFOX ===================

FF - ProfilePath - c:\users\jason\appdata\roaming\mozilla\firefox\profiles\1xcg36cr.default\
FF - component: c:\program files\avg\avg9\firefox\components\avgssff.dll
FF - component: c:\program files\avg\avg9\toolbar\firefox\avg@igeared\components\IGeared_tavgp_xputils2.dll
FF - component: c:\program files\avg\avg9\toolbar\firefox\avg@igeared\components\IGeared_tavgp_xputils3.dll
FF - component: c:\program files\avg\avg9\toolbar\firefox\avg@igeared\components\IGeared_tavgp_xputils35.dll
FF - component: c:\program files\avg\avg9\toolbar\firefox\avg@igeared\components\xpavgtbapi.dll
FF - component: c:\program files\shiretoko\components\FFComm.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\shiretoko\extensions\{CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA}

---- FIREFOX POLICIES ----
FF - user.js: network.http.max-connections-per-server - 6
FF - user.js: network.http.max-persistent-connections-per-server - 3
FF - user.js: content.max.tokenizing.time - 1500000
FF - user.js: content.notify.interval - 750000
FF - user.js: nglayout.initialpaint.delay - 100

============= SERVICES / DRIVERS ===============

R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2009-10-30 333192]
R1 AvgTdiX;AVG Free Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2009-10-30 360584]
R1 SBRE;SBRE;c:\windows\system32\drivers\SBREDrv.sys [2009-11-2 93872]
R2 avg9emc;AVG Free E-mail Scanner;c:\program files\avg\avg9\avgemc.exe [2009-10-30 906520]
R2 avg9wd;AVG Free WatchDog;c:\program files\avg\avg9\avgwdsvc.exe [2009-10-30 285392]
S2 MSSQL$MSSMLBIZ;SQL Server (MSSMLBIZ);c:\program files\microsoft sql server\mssql.1\mssql\binn\sqlservr.exe [2006-4-14 28933976]

=============== Created Last 30 ================

2009-11-03 06:27:38 0 d-----w- c:\windows\system32\eu-ES
2009-11-03 06:27:38 0 d-----w- c:\windows\system32\ca-ES
2009-11-03 06:27:36 0 d-----w- c:\windows\system32\vi-VN
2009-11-03 06:02:28 928768 ----a-w- c:\windows\system32\scavenge.dll
2009-11-03 06:02:18 57856 ----a-w- c:\windows\system32\compcln.exe
2009-11-03 06:00:59 481792 ----a-w- c:\windows\system32\cmdial32.dll
2009-11-03 05:59:59 1792512 ----a-w- c:\windows\system32\mmc.exe
2009-11-03 05:58:05 0 d-----w- c:\windows\system32\EventProviders
2009-11-03 03:02:28 93872 ----a-w- c:\windows\system32\drivers\SBREDrv.sys
2009-11-03 03:02:28 27944 ----a-w- c:\windows\system32\sbbd.exe
2009-11-03 02:06:06 11264 ----a-w- c:\windows\system32\MRINFO.EXE
2009-11-03 02:06:05 17920 ----a-w- c:\windows\system32\netevent.dll
2009-11-03 02:06:02 8704 ----a-w- c:\windows\system32\HOSTNAME.EXE
2009-11-03 02:06:02 27136 ----a-w- c:\windows\system32\NETSTAT.EXE
2009-11-03 02:06:02 19968 ----a-w- c:\windows\system32\ARP.EXE
2009-11-03 02:06:02 17920 ----a-w- c:\windows\system32\ROUTE.EXE
2009-11-03 02:06:02 10240 ----a-w- c:\windows\system32\finger.exe
2009-11-03 02:05:47 105984 ----a-w- c:\windows\system32\netiohlp.dll
2009-11-03 02:05:46 30720 ----a-w- c:\windows\system32\drivers\tcpipreg.sys
2009-11-03 02:05:45 9728 ----a-w- c:\windows\system32\TCPSVCS.EXE
2009-11-03 02:05:41 904776 ----a-w- c:\windows\system32\drivers\tcpip.sys
2009-11-03 02:05:07 127488 ----a-w- c:\windows\system32\L2SecHC.dll
2009-11-03 02:05:06 2501921 ----a-w- c:\windows\system32\wlan.tmf
2009-11-03 02:05:05 68096 ----a-w- c:\windows\system32\wlanhlp.dll
2009-11-03 02:05:05 65024 ----a-w- c:\windows\system32\wlanapi.dll
2009-11-03 02:05:05 513536 ----a-w- c:\windows\system32\wlansvc.dll
2009-11-03 02:05:05 302592 ----a-w- c:\windows\system32\wlansec.dll
2009-11-03 02:05:05 293376 ----a-w- c:\windows\system32\wlanmsm.dll
2009-11-03 02:04:38 2868224 ----a-w- c:\windows\system32\mf.dll
2009-11-03 02:04:37 24576 ----a-w- c:\windows\system32\mfpmp.exe
2009-11-03 02:04:37 2048 ----a-w- c:\windows\system32\mferror.dll
2009-11-03 02:04:36 98816 ----a-w- c:\windows\system32\mfps.dll
2009-11-03 02:04:35 53248 ----a-w- c:\windows\system32\rrinstaller.exe
2009-11-03 01:56:05 0 d-----w- C:\5ab3c5a96d0c62c6b5a81f
2009-10-30 19:18:54 0 d--h--w- C:\$AVG
2009-10-30 19:18:52 12464 ----a-w- c:\windows\system32\avgrsstx.dll
2009-10-30 19:18:49 360584 ----a-w- c:\windows\system32\drivers\avgtdix.sys
2009-10-30 19:18:39 333192 ----a-w- c:\windows\system32\drivers\avgldx86.sys
2009-10-30 19:18:35 0 d-----w- c:\windows\system32\drivers\Avg
2009-10-30 19:18:25 0 d-----w- c:\programdata\AVG Security Toolbar
2009-10-30 19:18:03 0 d-----w- c:\programdata\avg9
2009-10-28 04:34:17 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2009-10-28 04:34:15 19160 ----a-w- c:\windows\system32\drivers\mbam.sys
2009-10-14 00:25:16 0 d-----w- c:\program files\Malwarebytes' Anti-Malware
2009-10-13 03:34:09 0 d-----w- c:\users\jason\appdata\roaming\Malwarebytes
2009-10-13 03:33:57 0 d-----w- c:\programdata\Malwarebytes
2009-10-11 02:43:47 0 d-----w- C:\VIPRERESCUE
2009-10-09 03:31:27 0 d-----w- c:\program files\AVG

==================== Find3M ====================

2009-11-03 06:36:32 51200 ----a-w- c:\windows\inf\infpub.dat
2009-11-03 06:36:32 143360 ----a-w- c:\windows\inf\infstrng.dat
2009-11-03 06:36:32 143360 ----a-w- c:\windows\inf\infstor.dat
2009-11-03 06:27:26 665600 ----a-w- c:\windows\inf\drvindex.dat
2009-11-03 06:18:00 37665 ----a-w- c:\windows\fonts\GlobalUserInterface.CompositeFont
2009-11-03 02:15:01 81984 ----a-w- c:\windows\system32\bdod.bin
2009-09-05 10:04:20 87608 ----a-w- c:\users\jason\appdata\roaming\inst.exe
2009-09-05 10:04:20 47360 ----a-w- c:\users\jason\appdata\roaming\pcouffin.sys
2009-08-29 00:27:49 4240384 ----a-w- c:\windows\system32\GameUXLegacyGDFs.dll
2009-08-29 00:14:38 28672 ----a-w- c:\windows\system32\Apphlpdm.dll
2009-08-17 03:47:33 411368 ----a-w- c:\windows\system32\deploytk.dll
2008-12-18 05:47:38 174 --sha-w- c:\program files\desktop.ini
2006-11-02 12:42:07 30674 ----a-w- c:\windows\inf\perflib\0409\perfd.dat
2006-11-02 12:42:07 30674 ----a-w- c:\windows\inf\perflib\0409\perfc.dat
2006-11-02 12:42:07 287440 ----a-w- c:\windows\inf\perflib\0409\perfi.dat
2006-11-02 12:42:07 287440 ----a-w- c:\windows\inf\perflib\0409\perfh.dat
2006-11-02 09:20:21 287440 ----a-w- c:\windows\inf\perflib\0000\perfi.dat
2006-11-02 09:20:21 287440 ----a-w- c:\windows\inf\perflib\0000\perfh.dat
2006-11-02 09:20:19 30674 ----a-w- c:\windows\inf\perflib\0000\perfd.dat
2006-11-02 09:20:19 30674 ----a-w- c:\windows\inf\perflib\0000\perfc.dat
2007-11-05 04:20:19 8192 --sha-w- c:\windows\users\default\NTUSER.DAT

============= FINISH: 21:05:14.68 ===============

Attached Files


Edited by Orange Blossom, 05 November 2009 - 10:52 PM.
Fix link. ~ OB


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#2 m0le

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Posted 09 November 2009 - 07:54 PM

Hi,

Welcome to Bleeping Computer. My name is m0le and I will be helping you with your log.
  • Please subscribe to this topic, if you haven't already. You can subscribe by clicking the Options box to the right of your topic title and selecting Track This Topic.

  • Please avoid installing/uninstalling or updating any programs and attempting any unsupervised fixes or scans. This can make helping you impossible.

  • Please reply to this post so I know you are there.
The forum is busy and we need to have replies as soon as possible. If I haven't had a reply after 3 days I will bump the topic and if you do not reply by the following day after that then I will close the topic.

Once I receive a reply then I will return with your first instructions.

Thanks :(
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#3 M12 130013S

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Posted 09 November 2009 - 09:43 PM

I am here and have been checking to see if somebody has replied a couple times a day since I first posted
Thank you for taking the time to help me :(
I really appreciate it

#4 m0le

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Posted 10 November 2009 - 09:19 AM

Okay, it looks good so let's test it a bit.


Please run MBAM - I know you have the program but read through the instructions here just to be sure

Please download Malwarebytes Anti-Malware and save it to your desktop.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application or, if you are using Vista, right-click and select Run As Administrator on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
  • On the Scanner tab:
    • Make sure the "Perform Full Scan" option is selected.
    • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
  • Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes, they may alert you after scanning with MBAM. Please permit the program to allow the changes.


Then please run RootRepeal


We Need to check for Rootkits with RootRepeal
  • Download RootRepeal from the following location and save it to your desktop.

    First Location
    Second Location
    Third Location

  • Open Posted Image on your desktop.
  • Click the Posted Image tab.
  • Click the Posted Image button.
  • Check all seven boxes: Posted Image
  • Push Ok
  • Check the box for your main system drive (Usually C:), and press Ok.
  • Allow RootRepeal to run a scan of your system. This may take some time.
  • Once the scan completes, push the Posted Image button. Save the log to your desktop, using a distinctive name, such as RootRepeal.txt. Include this report in your next reply, please.
Thanks :(
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#5 M12 130013S

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Posted 10 November 2009 - 11:44 AM

do you want me to run mbam-clean.exe before I reinstall it?

#6 m0le

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Posted 10 November 2009 - 03:34 PM

No, sorry, I know you already had MBAM so you can use that copy. I just wanted to make sure that you carried out the correct scan.

Ignore the first part about downloading it, make sure it is updated and then run it.

Thanks :(
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#7 M12 130013S

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Posted 10 November 2009 - 11:27 PM

here is the mbam log
The rootrepeal log is attached with this post

Malwarebytes' Anti-Malware 1.41
Database version: 2916
Windows 6.0.6002 Service Pack 2

11/10/2009 7:54:08 PM
mbam-log-2009-11-10 (19-54-08).txt

Scan type: Full Scan (C:\|D:\|E:\|F:\|G:\|)
Objects scanned: 219983
Time elapsed: 1 hour(s), 10 minute(s), 31 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

Attached Files



#8 m0le

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Posted 11 November 2009 - 05:12 PM

Yes, still looks like we're on course for an "all clean"


Can you run ESET to check for infected files

I'd like us to scan your machine with ESET OnlineScan
  • Hold down Control and click on the following link to open ESET OnlineScan in a new window.
    ESET OnlineScan
  • Click the Posted Image button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    • Click on Posted Image to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the Posted Image icon on your desktop.
  • Check Posted Image
  • Click the Posted Image button.
  • Accept any security warnings from your browser.
  • Check Posted Image
  • Push the Start button.
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, push Posted Image
  • Push Posted Image, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Push the Posted Image button.
  • Push Posted Image
Thanks :(
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#9 M12 130013S

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Posted 13 November 2009 - 11:40 AM

does ESET need to remain online while scanning?

#10 m0le

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Posted 13 November 2009 - 01:00 PM

Yes, it does.
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#11 M12 130013S

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Posted 13 November 2009 - 01:43 PM

Ok, it may take me a couple of days to get the scan done as i need to find a place to connect laptop to internet

#12 m0le

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Posted 13 November 2009 - 02:07 PM

No problem :(
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#13 M12 130013S

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Posted 15 November 2009 - 02:50 AM

The scan did not pick up any threats :(

#14 m0le

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Posted 15 November 2009 - 04:54 AM

Well, that means...

You're clean. Good stuff! :(

Let's do some clearing up

Download and Run OTC

We will now remove the tools we used during this fix using OTC.
  • Download OTC by OldTimer and save it to your desktop.
  • Double click Posted Image icon to start the program. If you are using Vista, please right-click and choose run as administrator
  • Then Click the big Posted Image button.
  • You will get a prompt saying "Being Cleanup Process". Please select Yes.
  • Restart your computer when prompted.
Now you should Set a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been saved in System Restore. Since System Restore is a protected directory, your tools can not access it to delete these bad files which sometimes can reinfect your system. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then go to Start > Run and type: Cleanmgr
  • Click "OK".
  • Click the "More Options" Tab.
  • Click "Clean Up" in the System Restore section to remove all previous restore points except the newly created one.
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Here's some advice on how you can keep your PC clean


Update your AntiVirus Software

It is imperative that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out. If you use a commercial antivirus program you must make sure you keep renewing your subscription. Otherwise, once your subscription runs out, you may not be able to update the programs virus definitions.


Make sure your applications have all of their updates

It is also possible for other programs on your computer to have security vulnerability that can allow malware to infect you. Therefore, it is also a good idea to check for the latest versions of commonly installed applications that are regularly patched to fix vulnerabilities. You can check these by visiting Secunia Software Inspector and Calendar of Updates.


Install an AntiSpyware Program

A highly recommended AntiSpyware program is SuperAntiSpyware. You can download the free Home Version. or the Pro version for a 15 day trial period.

Installing this or another recommended program will provide spyware & hijacker protection on your computer alongside your virus protection. You should scan your computer with an AntiSpyware program on a regular basis just as you would an antivirus software.


Finally, here's a treasure trove of antivirus, antimalware and antispyware resources


That's it M12 130013S, happy surfing!

Cheers.

m0le
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#15 M12 130013S

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Posted 16 November 2009 - 11:30 AM

Thank you for all the help
I really appreciate it :(




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