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Dell dimension desktop hijacked


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#1 rbx27

rbx27

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Posted 04 August 2005 - 08:40 AM

Hi this is my first post please excuse any errors I may make due to lack of expierence. Thank you in advance for your time.
My Dell dimension xp os, boots up but does not show the desktop. It shows my backround picture but nothing else except this error message Explorer.exe-Application Error The application failed to inialize properly (0xc0000005) click on ok to terminate the application. booting into safe mode i get the same msg.
can anyone help?

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#2 windowsxp550

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Posted 04 August 2005 - 10:36 AM

when you are at that screen, hit "CONTROL+ALT+DELETE" to bring up the Task Manager, then click on the "Applications Tab". Then Click On "New Task" then you have a few options...

1) you can do a System File Check to repair all critical system files (including Explorer.exe), To do this once you click on New Task, type: sfc /scannow (note that this will require your windows disk...follow the steps and wait until it asks you for the disk)

2) or you can Try to restore your computer using System Restore. To Do this once you click on new task, type: msconfig and then hit ok, then click on "System Restore" and pick a date when you know your computer was working properly to restore to.

3) or you when you click on "New Task" you can click "Browse" You can then browse through your folders on your computer and go into your C:/Program Files/ and then locate a program you want to run (possibly your virus scanner, or Spyware scanner).

Hope that Helps!
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