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Unknown malware: computer running slow and needs cleaning every 2 days.


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10 replies to this topic

#1 flameboy54

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Posted 04 November 2009 - 03:24 PM

Hi guys,

I have my computer here that is constantly getting infected with cookies that requires cleaning every 1-2 days with Spybot otherwise it slows to a crawl. Currently running XP SP3, Chrome 3.0.195.27, and Spybot S&D 1.62. If someone and give my HJT log a quick once over and see if I have any noted infections, that would be great. TIA.

===================================================
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:18:45 PM, on 11/4/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Symantec AntiVirus\SmcGui.exe
C:\Program Files\FileMaker\FileMaker Pro 6\FileMaker Pro.exe
C:\Program Files\Microsoft Office\OFFICE11\OUTLOOK.EXE
C:\Documents and Settings\ron\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\ron\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\ron\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\ron\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\ron\My Documents\Downloads\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://mail.google.com/mail/#inbox
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 127.0.0.1:8118
O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.3.4501.1418\swg.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_B7C5AC242193BB3E.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O2 - BHO: HP Smart BHO Class - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\Sminst\Recguard.exe
O4 - HKLM\..\Run: [Scheduler] C:\WINDOWS\SMINST\Scheduler.exe
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Google Update] "C:\Documents and Settings\ron\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" /c
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - HKCU\..\Run: [ron] C:\Documents and Settings\ron\ron.exe /i
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: HP Smart Select - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/windowsupd...b?1233098476218
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1239137835835
O16 - DPF: {ADACAA8F-3595-47FE-9C31-9C7471B9BEC7} (OCXDownloadChecker Control) - http://192.168.1.45/cab/OCXChecker_8000.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = harlings.local
O17 - HKLM\Software\..\Telephony: DomainName = harlings.local
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = harlings.local
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = harlings.local
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - c:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: PC Angel (PCA) - SoftThinks - C:\WINDOWS\SMINST\PCAngel.exe
O23 - Service: PDF Document Manager (pdfcDispatcher) - PDF Complete Inc - C:\Program Files\PDF Complete\pdfsvc.exe
O23 - Service: Symantec Management Client (SmcService) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Smc.exe
O23 - Service: Symantec Network Access Control (SNAC) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\SNAC.EXE
O23 - Service: Symantec Endpoint Protection (Symantec AntiVirus) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
O24 - Desktop Component 0: (no name) - file:///C:/DOCUME~1/ron/LOCALS~1/Temp/msohtml1/01/clip_image002.jpg

--
End of file - 7475 bytes
===================================================

BC AdBot (Login to Remove)

 


#2 Net_Surfer

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Posted 09 November 2009 - 03:33 PM

Hello and :( to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here
.

*If you have since resolved the original problem you were having, we would appreciate you letting us know.

*If not please perform the following steps below so we can have a look at the current condition of your machine.

*If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.


Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

**If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

Thanks and again sorry for the delay
.


You may want to keep the link to this topic in your favorites. Alternatively, you can click the Posted Image button at the top bar of this topic and Track this Topic, where you can choose email notifications.
In order to be notified via email when your topic has a reply you need to enable topic notifications. To enable topic notifications you should do the following:

1. Click on the My Controls link at the top of the page to enter your control panel.

2. Scroll down to the Options category in the left hand side menu bar and click on the Email Settings link.

3. Put a checkmark in the checkbox labeled Enable 'Email Notification' by default?.

4. Set the If ticked, choose default type: menu option to Immediate Email Notification to have an email sent immediately when someone replied

The topics you are tracking are shown Here.
Because the e-mail notification system is not completely reliable, please check your topic once a day for responses.

----------------------------*-------------------------------

We need to see some information about what is happening in your machine.

Please perform the following scan:


Posted Image
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.

Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE


Kind regards
Net_Surfer

:(

#3 flameboy54

flameboy54
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Posted 18 November 2009 - 01:08 PM

Thanks for your reply and assistance. It's very much appreciated! Here's the log from the DSS program. Also, attached this post is the "Attached.txt" file in zip form.

===========================================

DDS (Ver_09-10-26.01) - NTFSx86
Run by ron at 9:48:42.19 on Wed 11/18/2009
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1015.291 [GMT -8:00]

AV: Symantec Endpoint Protection *On-access scanning enabled* (Updated) {FB06448E-52B8-493A-90F3-E43226D3305C}

============== Running Processes ===============

svchost.exe
svchost.exe
svchost.exe
svchost.exe
svchost.exe
svchost.exe
svchost.exe
svchost.exe
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\WINDOWS\System32\svchost.exe -k HPZ12
svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Documents and Settings\ron\Local Settings\Application Data\Google\Update\GoogleUpdate.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\PROGRA~1\MI3AA1~1\wcescomm.exe
C:\Documents and Settings\ron\Application Data\SanDisk\Sansa Updater\SansaDispatch.exe
C:\PROGRA~1\MI3AA1~1\rapimgr.exe
C:\Program Files\FileMaker\FileMaker Pro 6\FileMaker Pro.exe
C:\Program Files\Symantec AntiVirus\SmcGui.exe
svchost.exe
C:\Program Files\HP\Digital Imaging\bin\hpqste08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqbam08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgpc01.exe
C:\Program Files\Microsoft Office\OFFICE11\OUTLOOK.EXE
C:\WINDOWS\system32\taskmgr.exe
C:\Documents and Settings\ron\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Program Files\TweetDeck\TweetDeck.exe
C:\Documents and Settings\ron\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\ron\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\ron\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\ron\My Documents\Downloads\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://mail.google.com/mail/#inbox
uInternet Settings,ProxyServer = 127.0.0.1:8118
mSearchAssistant = hxxp://www.google.com/ie
BHO: HP Print Enhancer: {0347c33e-8762-4905-bf09-768834316c61} - c:\program files\hp\digital imaging\smart web printing\hpswp_printenhancer.dll
BHO: AcroIEHlprObj Class: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 6.0\acrobat\activex\AcroIEHelper.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: AcroIEToolbarHelper Class: {ae7cd045-e861-484f-8273-0445ee161910} - c:\program files\adobe\acrobat 6.0\acrobat\AcroIEFavClient.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.3.4501.1418\swg.dll
BHO: Google Dictionary Compression sdch: {c84d72fe-e17d-4195-bb24-76c02e2e7c4e} - c:\program files\google\google

toolbar\component\fastsearch_B7C5AC242193BB3E.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
BHO: HP Smart BHO Class: {ffffffff-cf4e-4f2b-bdc2-0e72e116a856} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
TB: Adobe PDF: {47833539-d0c5-4125-9fa8-0819e2eaac93} - c:\program files\adobe\acrobat 6.0\acrobat\AcroIEFavClient.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
EB: Adobe PDF: {182ec0be-5110-49c8-a062-beb1d02a220b} - c:\program files\adobe\acrobat 6.0\acrobat\AcroIEFavClient.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [Google Update] "c:\documents and settings\ron\local settings\application data\google\update\GoogleUpdate.exe" /c
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
uRun: [ron] c:\documents and settings\ron\ron.exe /i
uRun: [H/PC Connection Agent] "c:\progra~1\mi3aa1~1\wcescomm.exe"
uRun: [SansaDispatch] c:\documents and settings\ron\application data\sandisk\sansa updater\SansaDispatch.exe
mRun: [Recguard] c:\windows\sminst\Recguard.exe
mRun: [Scheduler] c:\windows\sminst\Scheduler.exe
mRun: [Windows Defender] "c:\program files\windows defender\MSASCui.exe" -hide
mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"
mRun: [MSConfig] c:\windows\pchealth\helpctr\binaries\MSConfig.exe /auto
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - c:\progra~1\mi3aa1~1\INetRepl.dll
IE: {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - c:\progra~1\mi3aa1~1\INetRepl.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
DPF: {05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8} - hxxp://download.microsoft.com/download/e/7/3/e7345c16-80aa-4488-ae10-9ac6be844f99/OGAControl.cab
DPF: {428A9DEF-F057-402B-9F2D-A5887F4544ED} - hxxp://download.microsoft.com/download/f/0/2/f02b515c-7076-4cee-bc08-fd6fea594578/VirtualEarth3D.cab
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://www.update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1233098476218
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1239137835835
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {ADACAA8F-3595-47FE-9C31-9C7471B9BEC7} - hxxp://192.168.1.45/cab/OCXChecker_8000.cab
DPF: {C7DB51B4-BCF7-4923-8874-7F1A0DC92277} - hxxp://office.microsoft.com/officeupdate/content/opuc4.cab
DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
Notify: igfxcui - igfxdev.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Microsoft AntiMalware ShellExecuteHook: {091eb208-39dd-417d-a5dd-7e2c2d8fb9cb} - c:\progra~1\wifd1f~1\MpShHook.dll

============= SERVICES / DRIVERS ===============

R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [2009-9-24 64160]
R2 pdfcDispatcher;PDF Document Manager;c:\program files\pdf complete\pdfsvc.exe [2007-3-15 534040]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2009-8-28 102448]
S3 COH_Mon;COH_Mon;c:\windows\system32\drivers\COH_Mon.sys [2009-6-12 23888]
S3 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\AAWService.exe [2009-7-3 1028432]

=============== Created Last 30 ================

2009-11-18 16:47:00 118784 ----a-w- c:\windows\system32\chg.exe
2009-11-17 17:06:31 0 d-----w- c:\docume~1\ron\applic~1\SanDisk
2009-11-16 19:59:08 192000 ----a-w- c:\windows\system32\piaagent.exe
2009-11-16 19:59:08 12728 ----a-w- c:\windows\system32\secbase.xml
2009-11-10 00:04:27 0 d-----w- c:\program files\DMMultiView
2009-11-10 00:03:59 0 d-----w- c:\windows\GeoOCX
2009-11-10 00:03:58 0 d-----w- c:\windows\v8300
2009-11-10 00:03:58 0 d-----w- c:\windows\v8110
2009-11-10 00:03:57 110 ----a-w- c:\windows\multiview.ini

==================== Find3M ====================

2009-09-24 15:34:37 15688 ----a-w- c:\windows\system32\lsdelete.exe
2007-09-13 14:57:01 108 --sha-r- c:\windows\neoqaz2.dll

============= FINISH: 9:49:20.77 ===============

#4 m0le

m0le

    Can U Dig It?


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Posted 21 November 2009 - 05:10 PM

Hi,

Welcome to Bleeping Computer. My name is m0le and I will be helping you with your log.
  • Please subscribe to this topic, if you haven't already. You can subscribe by clicking the Options box to the right of your topic title and selecting Track This Topic.

  • Please avoid installing/uninstalling or updating any programs and attempting any unsupervised fixes or scans. This can make helping you impossible.

  • Please reply to this post so I know you are there.
The forum is busy and we need to have replies as soon as possible. If I haven't had a reply after 3 days I will bump the topic and if you do not reply by the following day after that then I will close the topic.

----------------------------------------------

Hi flameboy54,

I would like to see what MBAM picks up

Please download Posted Image Malwarebytes Anti-Malware and save it to your desktop.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application or, if you are using Vista, right-click and select Run As Administrator on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
  • On the Scanner tab:
    • Make sure the "Perform Full Scan" option is selected.
    • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
  • Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes, they may alert you after scanning with MBAM. Please permit the program to allow the changes.


Then let's run RootRepeal to check for rootkit activity

We Need to check for Rootkits with RootRepeal
  • Download RootRepeal from the following location and save it to your desktop.

    First Location
    Second Location
    Third Location

  • Open Posted Image on your desktop.
  • Click the Posted Image tab.
  • Click the Posted Image button.
  • Check all seven boxes: Posted Image
  • Push Ok
  • Check the box for your main system drive (Usually C:), and press Ok.
  • Allow RootRepeal to run a scan of your system. This may take some time.
  • Once the scan completes, push the Posted Image button. Save the log to your desktop, using a distinctive name, such as RootRepeal.txt. Include this report in your next reply, please.
Thanks :(
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#5 m0le

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Posted 24 November 2009 - 08:13 PM

Hi,

I have not had a reply from you for 3 days. Can you please tell me if you still need help with your computer as I am unable to help other members with their problems while I have your topic still open. The time taken between posts can also change the situation with your PC making it more difficult to help you.

If you like you can PM me.

Thanks,


m0le
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#6 m0le

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Posted 26 November 2009 - 05:54 PM

Since this issue appears to be resolved ... this topic has been closed. Glad we could help. :(

If you're the topic starter, and need this topic reopened, please contact me via pm with the address of the thread.

Everyone else please begin a New Topic.
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#7 m0le

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Posted 27 November 2009 - 04:10 PM

Reopened at user's request

--------------------------------------------------------

Post away, flameboy54 :(
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#8 flameboy54

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Posted 27 November 2009 - 08:11 PM

Thank you! I should mention that I deleted all the files in...

C:\Documents and Settings\All Users\Application Data\Symantec\Symantec Endpoint Protection\Quarantine

and

C:\Documents and Settings\All Users\Application Data\Symantec\Symantec Endpoint Protection\xfer

...and everything so far seems fine. I haven't had to do a scan yet. *fingers crossed*

Here's the logs...
=======================================
Malwarebytes' Anti-Malware 1.41
Database version: 2919
Windows 5.1.2600 Service Pack 3

11/23/2009 11:21:14 AM
mbam-log-2009-11-23 (11-21-14).txt

Scan type: Full Scan (C:\|D:\|)
Objects scanned: 1070000
Time elapsed: 2 hour(s), 26 minute(s), 59 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)
=====================================
ROOTREPEAL © AD, 2007-2009
==================================================
Scan Start Time: 2009/11/26 15:30
Program Version: Version 1.3.5.0
Windows Version: Windows XP SP3
==================================================

Drivers
-------------------
Name: dump_atapi.sys
Image Path: C:\WINDOWS\System32\Drivers\dump_atapi.sys
Address: 0xA9D7B000 Size: 98304 File Visible: No Signed: -
Status: -

Name: dump_WMILIB.SYS
Image Path: C:\WINDOWS\System32\Drivers\dump_WMILIB.SYS
Address: 0xF7B56000 Size: 8192 File Visible: No Signed: -
Status: -

Name: rootrepeal1.sys
Image Path: C:\WINDOWS\system32\drivers\rootrepeal1.sys
Address: 0xA8F3E000 Size: 49152 File Visible: No Signed: -
Status: -

Hidden/Locked Files
-------------------
Path: C:\hiberfil.sys
Status: Locked to the Windows API!

SSDT
-------------------
#: 012 Function Name: NtAlertResumeThread
Status: Hooked by "<unknown>" at address 0x86dbb1c8

#: 013 Function Name: NtAlertThread
Status: Hooked by "<unknown>" at address 0x86ed6f88

#: 017 Function Name: NtAllocateVirtualMemory
Status: Hooked by "<unknown>" at address 0x86ecfc88

#: 031 Function Name: NtConnectPort
Status: Hooked by "<unknown>" at address 0x86d204e8

#: 041 Function Name: NtCreateKey
Status: Hooked by "Lbd.sys" at address 0xf769887e

#: 043 Function Name: NtCreateMutant
Status: Hooked by "<unknown>" at address 0x86f24508

#: 053 Function Name: NtCreateThread
Status: Hooked by "<unknown>" at address 0x86ebd338

#: 083 Function Name: NtFreeVirtualMemory
Status: Hooked by "<unknown>" at address 0x86ee79b0

#: 089 Function Name: NtImpersonateAnonymousToken
Status: Hooked by "<unknown>" at address 0x86fc5428

#: 091 Function Name: NtImpersonateThread
Status: Hooked by "<unknown>" at address 0x86e931a0

#: 108 Function Name: NtMapViewOfSection
Status: Hooked by "<unknown>" at address 0x86eca590

#: 114 Function Name: NtOpenEvent
Status: Hooked by "<unknown>" at address 0x86edfa90

#: 123 Function Name: NtOpenProcessToken
Status: Hooked by "<unknown>" at address 0x86c5c208

#: 129 Function Name: NtOpenThreadToken
Status: Hooked by "<unknown>" at address 0x86f88c88

#: 206 Function Name: NtResumeThread
Status: Hooked by "<unknown>" at address 0x86ec1e48

#: 213 Function Name: NtSetContextThread
Status: Hooked by "<unknown>" at address 0x86ed38b0

#: 228 Function Name: NtSetInformationProcess
Status: Hooked by "<unknown>" at address 0x86ee1878

#: 229 Function Name: NtSetInformationThread
Status: Hooked by "<unknown>" at address 0x86f1d878

#: 247 Function Name: NtSetValueKey
Status: Hooked by "Lbd.sys" at address 0xf7698bfe

#: 253 Function Name: NtSuspendProcess
Status: Hooked by "<unknown>" at address 0x86f6ce50

#: 254 Function Name: NtSuspendThread
Status: Hooked by "<unknown>" at address 0x86edb880

#: 257 Function Name: NtTerminateProcess
Status: Hooked by "<unknown>" at address 0x86d04300

#: 258 Function Name: NtTerminateThread
Status: Hooked by "<unknown>" at address 0x86ecece8

#: 267 Function Name: NtUnmapViewOfSection
Status: Hooked by "<unknown>" at address 0x86ebdf88

#: 277 Function Name: NtWriteVirtualMemory
Status: Hooked by "<unknown>" at address 0x86edb680

Shadow SSDT
-------------------
#: 383 Function Name: NtUserGetAsyncKeyState
Status: Hooked by "<unknown>" at address 0x865ba6c8

==EOF==

#9 m0le

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Posted 02 December 2009 - 07:00 PM

Sorry for the wait, flameboy54.

I think that looks squeaky clean too.


Just do this little clean up and you're free to enjoy the internet once more.

You're clean. Good stuff! :(

Let's do some clearing up

Download and Run OTC

We will now remove the tools we used during this fix using OTC.
  • Download OTC by OldTimer and save it to your desktop.
  • Double click Posted Image icon to start the program. If you are using Vista, please right-click and choose run as administrator
  • Then Click the big Posted Image button.
  • You will get a prompt saying "Being Cleanup Process". Please select Yes.
  • Restart your computer when prompted.
------------------------------------------------------------------------------------------------------------------------

Here's some advice on how you can keep your PC clean


Update your AntiVirus Software

It is imperative that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out. If you use a commercial antivirus program you must make sure you keep renewing your subscription. Otherwise, once your subscription runs out, you may not be able to update the programs virus definitions.


Make sure your applications have all of their updates

It is also possible for other programs on your computer to have security vulnerability that can allow malware to infect you. Therefore, it is also a good idea to check for the latest versions of commonly installed applications that are regularly patched to fix vulnerabilities. You can check these by visiting Secunia Software Inspector and Calendar of Updates.


Install an AntiSpyware Program

A highly recommended AntiSpyware program is SuperAntiSpyware. You can download the free Home Version. or the Pro version for a 15 day trial period.

Installing this or another recommended program will provide spyware & hijacker protection on your computer alongside your virus protection. You should scan your computer with an AntiSpyware program on a regular basis just as you would an antivirus software.


Finally, here's a treasure trove of antivirus, antimalware and antispyware resources


That's it flameboy54, happy surfing!

Cheers.

m0le
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#10 flameboy54

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Posted 09 December 2009 - 12:01 PM

Great. Thanks M0le, your help is much appreciated! :(

#11 m0le

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Posted 14 December 2009 - 05:44 AM

Since this issue appears to be resolved ... this topic has been closed. Glad we could help. :(

If you're the topic starter, and need this topic reopened, please contact me via pm with the address of the thread.

Everyone else please begin a New Topic.
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