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Virus in Registry????

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#1 ThisisActual


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Posted 03 November 2009 - 03:17 PM

Hi everyone, please help, I am Bi-Polar and my computer is my lifeline to the outside world.

Even though I have Avast on my laptop, I have managed to contract a Google Hijack Virus. Yesterday. I spent all day trying to find a free remover tool but to no avail. I even installed Stopzilla but then found out you have to pay for it (is Stopzilla a legitimate antivirus tool? As I now think that it is part of the virus??

Anyway today, I can't even switch the laptop on (am using my Dad's pc at the mo). It keeps going around in a re-boot cycle and when I press F8 I get the Options for Safe Mode but when I try select any of them it goes blue screen on me and flashes up a quick screen saying:_

STOP xccc10c etc (not real numbers as it so quick I cant read them) but I am hoping theComputer Gurus will know what I am saying.

Please, please help me as I can't live without my PC.

Thanks for reading.

Edited by garmanma, 03 November 2009 - 03:42 PM.

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#2 ThisisActual

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Posted 04 November 2009 - 11:58 AM

but not sure now, need major, major help, as I cant even operate it in safemode...

it occasionally shows the blue screen error page which says STOP xcc1111 etc etc. but its too quick too read... just goes into a neverending re-boot cycle.

It does come up with error logs in window\32drivers\ whole list of files but again too quick to read.

None of the safemode options work, I am at my witsend.

Thanks for reading.

So say we all.

#3 garmanma


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Posted 04 November 2009 - 09:58 PM

We Need to check for Rootkits with RootRepeal
  • Download RootRepeal from the following location and save it to your desktop.
  • Extract RootRepeal.exe from the archive (If you did not use the "Direct Download" mirror).
  • Open Posted Image on your desktop.
  • Click the Posted Image tab.
  • Click the Posted Image button.
  • Check all seven boxes: Posted Image
  • Push Ok
  • Check the box for your main system drive (Usually C:), and press Ok.
  • Allow RootRepeal to run a scan of your system. This may take some time.
  • Once the scan completes, push the Posted Image button. Save the log to your desktop, using a distinctive name, such as RootRepeal.txt. Include this report in your next reply, please.


Please note: If Rootrepeal fails to run, try this step: Click Settings - Options. Set the Disk Access slider to High

Also try: right-click on rootrepeal.exe and rename it to tatertot.scr


Please download Win32kDiag.exe by AD and save it to your desktop.
alternate download 1
alternate download 2
  • This tool will create a diagnostic report
  • Double-click on Win32kDiag.exe to run and let it finish.
  • When it states Finished! Press any key to exit..., press any key on your keyboard to close the program.
  • A file called Win32kDiag.txt should be created on your Desktop.
  • Open that file in Notepad and copy/paste the entire contents (from Starting up... to Finished! Press any key to exit...) in your next reply.

:thumbsup: Go to Posted Image > Run..., then copy and paste this command into the open box: cmd
Click OK.
At the command prompt C:\>, copy and paste the following command and press Enter:
DIR /a/s %windir%\scecli.dll %windir%\netlogon.dll %windir%\eventlog.dll >Log.txt & START notepad Log.txt
A file called log.txt should be created on your Desktop.
Open that file and copy/paste the contents in your next reply.
Posted Image
why won't my laptop work?

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