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Personal Guard 2009 [Moved]


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#1 Synbios16

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Posted 04 November 2009 - 09:51 AM

Cruising the interwebs last night, (not even on any bad sites: Hotmail, ebay and guitar tabs) and I get all the stupid obvious "your computer is infected" windows popping up. So I close them and decide to run my REAL antivirus stuff, Malwarebytes, and it says cannot find Mbam.exe. I look, and it's GONE. So I go to the website, download the installer and install it, and I watch it delete itself immediately after installing. I tried this several times, and once I even got to click on it, hit F2 and rename it to "ff". I copied that and pasted several copies and renamed one to ff.exe and ran it and it actually ran malwarebytes for a few minutes before getting killed. I've looked up which files are infected and deleted them and registry entries several times and it just keeps coming back. I ran a full system scan with a different software and it said it cleaned them all and told me to restart. Upon restart, virus was back. I tried to shut down and reboot in safe mode, and it WILL NOT boot in safe mode. It just keeps cycling to the black "choose how you wanna boot" screen. Very upset here. I just formatted this computer because it had a virus, and now I have a new one. I can only go about a month between viruses, if that. And each one I get is crippling. These viruses are getting worse all the time, I feel like I can't even turn my computer on anymore and I'm surprised my xbox isn't infected by now.

HELP ME GET PERSONAL GUARD 2009 OFF MY MACHINE.

Preferably without ANOTHER format. I'm so sick of re-installing everything...

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#2 Orange Blossom

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Posted 04 November 2009 - 11:56 PM

As no logs have been posted, I am shifting this topic from the specialized HiJack This forum to the Am I Infected forum.

==>PLEASE DO NOT NOW POST LOGS<== unless a log is specifically requested.
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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#3 Synbios16

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Posted 05 November 2009 - 09:24 AM

And now my computer won't even start. It just gets to the screen where you choose how you want to load it

Safe more
Safe mode with networking
Something else

Last known working configuration

start windows normally


NONE of these work and each cycles back to this screen.
nmhjjkgbfjhjumnhjj *HEADHITKEYBOARD*

#4 garmanma

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Posted 06 November 2009 - 08:11 PM

If and when you reformat, do not save data or backups. If you have already saved them, get rid of them. That's probably what keeps reinfecting your computer

Maybe try this rescue disk and see if you can at least get it to boot
Vipre rescue disk
http://live.sunbeltsoftware.com/
Mark
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why won't my laptop work?

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