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Graphic Card Help


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10 replies to this topic

#1 obxdude018

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Posted 03 November 2009 - 05:15 PM

Ok I just bought a ATI Radeon 4850HD card, I put the card in, ran the computer then installed the driver, but when I restart the computer, I get a blue screen saying a new or recently installed device is causing an unexpected problem. I can't get past this blue screen, Windows searches for a way to fix it, but only brings up system restore. I have a 650 watt PSU, AMD 780G Mobo. What could be the problem.

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#2 hamluis

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Posted 03 November 2009 - 05:20 PM

Do you have onboard video? If so, is it disabled in the BIOS? Is there a BIOS setting that needs to be changed for video when a physical card is used?

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#3 obxdude018

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Posted 03 November 2009 - 05:57 PM

Yes it is an onboard HD 3200 graphic card, I installed another ATI card before the same way and didn't have a problem with it.

#4 obxdude018

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Posted 03 November 2009 - 08:20 PM

I have uninstalled my HD 3200 graphic card, but still pretty much the same result, I get the blue screen that says memory crash dump resulting from recently installed hardware.

#5 dpunisher

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Posted 03 November 2009 - 09:09 PM

Can you boot into safe mode and remove/reinstall the video driver?

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#6 obxdude018

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Posted 03 November 2009 - 09:11 PM

still the same results

#7 obxdude018

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Posted 04 November 2009 - 08:33 PM

Another thing, when I install the driver for my video card, I get an error message that says Application Install: out of disk space.

Here is the log Catalyst® Install Manager
Installation Report
11/04/09 20:10:01


Hardware information
Name RS780
Manufacturer ATI Technologies Inc
Device ID 0x9600
Vendor ID 0x1022
Class Code 0x060000
Revision ID 0x00
Subsystem ID 0x0155
Subsystem vendor ID 0x1025
Other hardware

Existing packagesCatalyst Control Center
ATI Catalyst Install Manager
HDMI Audio Driver
AVIVO64
HydraVision

Packages for install
ATI Catalyst Install ManagerFinal Status: Success
Version of Item: 3.0.728.0
Size: 20 Mbytes
HDMI Audio DriverFinal Status: Success
Version of Item: 5.00.60000.49
Size: 1 Mbytes
Microsoft Visual C++ 2005 SP1 RedistributableFinal Status: Fail
Version of Item: 8.0.56336
Size: 10 Mbytes


Other detected devices

Manufacturer ATI Technologies Inc
Device ID 0x960f
Vendor ID 0x1002
Class Code 0x040300
Revision ID 0x00
Subsystem ID 0x960f
Subsystem vendor ID 0x1002


Manufacturer ATI Technologies Inc
Device ID 0xaa30
Vendor ID 0x1002
Class Code 0x040300
Revision ID 0x00
Subsystem ID 0xaa30
Subsystem vendor ID 0x1545

ATI Integrated SATA Support
Manufacturer ATI Technologies Inc
Device ID 0x4390
Vendor ID 0x1002
Class Code 0x01018f
Revision ID 0x00
Subsystem ID 0x0155
Subsystem vendor ID 0x1025

ATI Integrated SMBus Support
Manufacturer ATI Technologies Inc
Device ID 0x4385
Vendor ID 0x1002
Class Code 0x0c0500
Revision ID 0x3a
Subsystem ID 0x0155
Subsystem vendor ID 0x1025

ATI Integrated SATA Support
Manufacturer ATI Technologies Inc
Device ID 0x439c
Vendor ID 0x1002
Class Code 0x01018a
Revision ID 0x00
Subsystem ID 0x0155
Subsystem vendor ID 0x1025

ATI Integrated Azalia Support
Manufacturer ATI Technologies Inc
Device ID 0x4383
Vendor ID 0x1002
Class Code 0x040300
Revision ID 0x00
Subsystem ID 0x0155
Subsystem vendor ID 0x1025


Error messages
Application Install: out of disk space

Also, I restarted my computer after running a driver sweep, my comp. automatically downloaded new drivers, I got two standard VGA Graphics Adapter both with little attention icons on them, the first one says

This device cannot start. (Code 10)

Click 'Check for solutions' to send data about this device to Microsoft and to see if there is a solution available.

Second one says

Windows cannot load the device driver for this hardware because a previous instance of the device driver is still in memory. (Code 38)

You need to restart your computer before the changes you made to this device will take effect.

Click 'Check for solutions' to send data about this device to Microsoft and to see if there is a solution available.

#8 obxdude018

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Posted 04 November 2009 - 10:18 PM

This is what I am doing from the control panel I delete the drivers that are under my display adapters, I shut down, go into safe mode the run my driver sweeper, then reboot back, then I get both of the drivers showing up again, I believe my computer is recognizing the integrated chip as well as the one in my PCI-e slot to, so how do I disable the integrated chip. I'm sure it is through bios, but I never really understand anything in there.

#9 RainbowSix

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Posted 04 November 2009 - 10:21 PM

Go into bios and search for integrated peripherals. Set the memory size to "auto". This is how it works for my motherboard.

Edited by RainbowSix, 04 November 2009 - 10:21 PM.

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#10 obxdude018

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Posted 04 November 2009 - 11:42 PM

Looked in my Bios, I didn't really see anything that specifies for graphics, saw stuff for mouse, keyboard and other things under the integrated peripherals

#11 RainbowSix

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Posted 05 November 2009 - 04:41 PM

Well your bios might have things arranged differently. It might be under chipset settings.
[ Antec 1200 v3 | Gigabyte GA-890FXA-UD5 rev. 3.1 | AMD Phenom II x6 1090T (overclocked to 4GHz) | Corsair XMS3 4x4GB DDR3 1600 | COOLER MASTER Silent Pro 600W & Visiontek Juice Box 450W | SAMSUNG 470 Series 64GB SSD | WD Caviar Black 640GB & Samsung Spinpoint 2TB HDD | 2x XFX Radeon HD 5770 in Crossfire | SAMSUNG 22X DVD±RW | Microsoft Windows 7 Professional 64-bit]

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