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FF Hijack - Google Search Referral Malfunction?


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8 replies to this topic

#1 shegetsby

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Posted 03 November 2009 - 03:17 PM

Hi,

Over the last week, I've had recurring problems with FF Google searches referring me to other random websites when I click the search results. I have run AVG Full Version as well as Malwarebytes, Spybot S&D, AdAware. All scans run clean. I am on Windows XP (Media Center), HP DV9000, up to date on ALL software. I use FF as my primary browser and don't even have IE installed on my laptop. I've even deleted and reinstalled FF twice. I also created a new admin user on my computer, scanned for bugs through that user, and still came up clean.

I've included some screen caps of what's going on -- two are of the fav-icons of the referred sites, one of another site that has already loaded to a new, foreign page, and lastly, the AVG alert for a trojan:

http://img40.imageshack.us/i/faviconglobe.jpg
http://img20.imageshack.us/i/faviconswirl.jpg
http://img691.imageshack.us/i/randomsearchrefer.jpg
http://img35.imageshack.us/i/threat.jpg




Also, here is the HijackThis Log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2:55:11 PM, on 11/3/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\PROGRA~1\AVG\AVG8\avgam.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\Program Files\Google\Update\1.2.183.13\GoogleCrashHandler.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\mqsvc.exe
C:\WINDOWS\system32\mqtgsvc.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\HP\QuickPlay\QPService.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\Sun\SDK\jdk\bin\javaw.exe
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...n&pf=laptop
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll (file missing)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Gears Helper - {E0FEFE40-FBF9-42AE-BA58-794CA7E3FB53} - C:\Program Files\Google\Google Gears\Internet Explorer\0.5.32.0\gears.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [hpWirelessAssistant] C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [MsmqIntCert] regsvr32 /s mqrt.dll
O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] CHDAudPropShortcut.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [QPService] "C:\Program Files\HP\QuickPlay\QPService.exe"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [Cpqset] C:\Program Files\Hewlett-Packard\Default Settings\cpqset.exe
O4 - HKLM\..\Run: [RecGuard] C:\Windows\SMINST\RecGuard.exe
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Malwarebytes Anti-Malware (reboot)] "C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe" /runcleanupscript
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKUS\S-1-5-21-2745691637-3667439233-575568358-1006\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background (User 'Admin')
O4 - S-1-5-21-2745691637-3667439233-575568358-1006 Startup: Vongo Tray.lnk = C:\Program Files\Vongo\Tray.exe (User 'Admin')
O4 - S-1-5-18 Startup: Vongo Tray.lnk = C:\Program Files\Vongo\Tray.exe (User 'SYSTEM')
O4 - .DEFAULT Startup: Vongo Tray.lnk = C:\Program Files\Vongo\Tray.exe (User 'Default user')
O4 - .DEFAULT User Startup: Vongo Tray.lnk = C:\Program Files\Vongo\Tray.exe (User 'Default user')
O4 - Startup: SDK Tray Menu.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll (file missing)
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll (file missing)
O9 - Extra button: (no name) - {09C04DA7-5B76-4EBC-BBEE-B25EAC5965F5} - C:\Program Files\Google\Google Gears\Internet Explorer\0.5.32.0\gears.dll
O9 - Extra 'Tools' menuitem: &Gears Settings - {09C04DA7-5B76-4EBC-BBEE-B25EAC5965F5} - C:\Program Files\Google\Google Gears\Internet Explorer\0.5.32.0\gears.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=64&bd=pavilion&pf=laptop
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe

--
End of file - 8632 bytes

Attached Files


Edited by shegetsby, 03 November 2009 - 03:52 PM.


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#2 jpshortstuff

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Posted 03 November 2009 - 04:51 PM

Hi,

First, let's get rid of that Firefox Hijacker.

Please download GooredFix from one of the locations below and save it to your Desktop
Download Mirror #1
Download Mirror #2
  • Ensure all Firefox windows are closed.
  • To run the tool, double-click it (XP), or right-click and select Run As Administrator (Vista).
  • When prompted to run the scan, click Yes.
  • GooredFix will check for infections, and then a log will appear. Please post the contents of that log in your next reply (it can also be found on your desktop, called GooredFix.txt).
You have some traces of other infection on your system, but I want to check for Rootkits before we proceed to make sure we don't encounter any unwanted suprises.


We Need to check for Rootkits with RootRepeal
  • Download RootRepeal from one of the following locations and save it to your desktop.
  • Open Posted Image on your desktop.
  • Click the Posted Image tab.
  • Click the Posted Image button.
  • In the Select Scan dialog, check
    Posted Image
  • Push Ok
  • Check the box for your main system drive (Usually C:), and press Ok.
  • Allow RootRepeal to run a scan of your system. This may take some time.
  • Once the scan completes, push the Posted Image button. Save the log to your desktop, using a distinctive name, such as RootRepeal.txt. Please post this log in your next reply.

Trained at the What The Tech Classroom where you too could learn to help others.

My help is free, however, if you wish to make a small donation to show appreciation and to help me continue the fight against Malware, then click here Posted Image

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#3 shegetsby

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Posted 03 November 2009 - 05:09 PM

Here you go:

Attached Files



#4 jpshortstuff

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Posted 03 November 2009 - 05:26 PM

Hi,

Interesting, perhaps you have a new variant of that Hijacker that isn't yet in the GooredFix definitions. Ah well, let's remove it manually and get it added to those definitions for the future :(

We need to run a batch file.
  • Copy the contents of the Code Box below to Notepad.
  • Name the file as fix.bat
  • Change the Save as Type to All Files
  • and Save it on your Desktop
@echo off
mkdir "%userprofile%\Desktop\submit-xulrunner"
move "C:\Documents and Settings\Chelsea Koontz.CHELSEA\Local Settings\Application Data\{901E6459-4E9F-4338-B706-FF43B1FD00E7}" "%userprofile%\Desktop\submit-xulrunner"
move "C:\Documents and Settings\Chelsea Koontz.CHELSEA\Local Settings\Application Data\{F8FB1DFF-B628-46BF-97C0-8748F5A0F58C}" "%userprofile%\Desktop\submit-xulrunner"
reg delete "HKLM\Software\Mozilla\Firefox\Extensions" /v "{901E6459-4E9F-4338-B706-FF43B1FD00E7}" /f
reg delete "HKLM\Software\Mozilla\Firefox\Extensions" /v "{F8FB1DFF-B628-46BF-97C0-8748F5A0F58C}" /f
del /Q %0
Please close Firefox, then double-click on the fix.bat file. Once complete you will have a folder on your Desktop entitled "submit-xulrunner". Please right-click this and select Send To -> Compressed (zipped) Folder. Please submit that .zip file here:
http://www.bleepingcomputer.com/submit-mal....php?channel=72

With any luck, that will have worked and Firefox should not have its searches redirected (unless other Malware is also involved).

OK, no Rootkits are on board, so let's proceed with the removal of the rest of the Malware.

Download ComboFix by sUBs from here or here

Note: If you already have a copy of ComboFix on your system it is essential that you delete it before downloading this copy.

**Save it to your desktop**

We need to disable one or more of your security programs so that they do not interfere with ComboFix.

Please disable Spybot and AVG. For information on how to do this, refer to this guide:
How To Disable Your Security Programs

Double click on ComboFix.exe & follow the prompts. If you are prompted to install the Recovery Console I recommend you go ahead and hit yes.
When finished, it shall produce a log for you. Please save that log to post in your next reply along with a fresh HJT log

Notes:
  • Do not mouseclick combofix's window whilst it's running. That may cause it to stall.
  • ComboFix may reset a number of Internet Explorer's settings, including making I-E the default browser.
  • Combofix prevents autorun of ALL CD, floppy and USB devices to assist with malware removal & increase security. If this is an issue or makes it difficult for you - please let me know.
  • ComboFix disconnects your machine from the internet when it runs. This connection should be automatically restored when ComboFix completes its run. If ComboFix runs into difficulty and terminates prematurely, the connection can be manually restored by restarting your machine.

Trained at the What The Tech Classroom where you too could learn to help others.

My help is free, however, if you wish to make a small donation to show appreciation and to help me continue the fight against Malware, then click here Posted Image

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#5 jpshortstuff

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Posted 04 November 2009 - 11:15 AM

Thanks for submitting that, I'll see if I can get that added to GooredFix soon. After running ComboFix, let me know if you are still experiencing the hijack, along with posting your ComboFix log.
Trained at the What The Tech Classroom where you too could learn to help others.

My help is free, however, if you wish to make a small donation to show appreciation and to help me continue the fight against Malware, then click here Posted Image

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#6 shegetsby

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Posted 04 November 2009 - 03:12 PM

So, long story short, I ended up reformatting and running a PC Recovery. Joy, right? I ran ComboFix and ended up missing a file upon restart.

It's all fixed and working like a new computer... after a few four letter words later. But I have a spare HD w/everything backed up on it, so I wasn't at a loss for any programs or files.

What would you suggest for protection from here on out?

#7 jpshortstuff

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Posted 04 November 2009 - 06:16 PM

AVG is fine as an AV, but you may want to consider upgrading to AVG 9. The only other things I would have suggested from your old set-up were to update your Java, and consider the installation of a third party Firewall.

Other than that, generally practice safe surfing and such-like and you should be fine. You already seem to have a backup strategy, so that's good :(
Trained at the What The Tech Classroom where you too could learn to help others.

My help is free, however, if you wish to make a small donation to show appreciation and to help me continue the fight against Malware, then click here Posted Image

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#8 shegetsby

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Posted 04 November 2009 - 06:34 PM

I'll do as you suggest. If you ever need any design work, let me know as I do owe you! :(

#9 jpshortstuff

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Posted 04 November 2009 - 06:41 PM

:(

What kind of design do you do?
Trained at the What The Tech Classroom where you too could learn to help others.

My help is free, however, if you wish to make a small donation to show appreciation and to help me continue the fight against Malware, then click here Posted Image

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