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My cd rom can't read dvd


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#1 Helmo

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Posted 02 November 2009 - 12:04 AM

Hi..ok this is my problem..my cd rom can't read dvd but it can read cd..before this my cd rom can't read cd but after I upgrade cd rom firmware now it can reading cd but not dvd,It got message "please insert disk into drive E"something like that..This problem start after hardisk was formated..Please help..I did't watch dvd about 9 month..so sad..

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#2 the_patriot11

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Posted 02 November 2009 - 12:16 AM

Ok forgive me but your a bit confusing. CD ROM drives by defintion, cannot read DVDs. Im assuming its actually a CD/DVD combo Drive. and Im assuming it could read DVDs but not CDs before you updated your firmware, and the problems all started when you reformated your hard drive. So correct me if Im wrong but how Im understanding it is A: you reformated your hard drive. B: your drive would then read DVDs but not CDs so you updated your firmware and then C: then it would only read CDs but not DVDs. with this order of events, I am going to guess it is a driver issue. You could try uninstalling and reinstalling the drivers, and going to the manufacturers site and downloading the newest one. What brand drive is it, and is it in a custom computer or a manufactured one? and if so what brand?

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#3 Helmo

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Posted 03 November 2009 - 12:46 AM

Ok forgive me but your a bit confusing. CD ROM drives by defintion, cannot read DVDs. Im assuming its actually a CD/DVD combo Drive. and Im assuming it could read DVDs but not CDs before you updated your firmware, and the problems all started when you reformated your hard drive. So correct me if Im wrong but how Im understanding it is A: you reformated your hard drive. B: your drive would then read DVDs but not CDs so you updated your firmware and then C: then it would only read CDs but not DVDs. with this order of events, I am going to guess it is a driver issue. You could try uninstalling and reinstalling the drivers, and going to the manufacturers site and downloading the newest one. What brand drive is it, and is it in a custom computer or a manufactured one? and if so what brand?

My cd/dvd rom brand is samsung..I not sure my computer brand,what I see at my computer is Ebox..and sorry about my english..Im hard to explain in english

#4 cotesy

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Posted 03 November 2009 - 03:28 AM

Does the drive have a DVD logo on the front of it anywhere? If there are no logo's at all, this would suggest the drive has a non-original faceplate.

If there are logo's on the front but CD only - then the drive only reads CD's

#5 Helmo

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Posted 03 November 2009 - 04:26 AM

Does the drive have a DVD logo on the front of it anywhere? If there are no logo's at all, this would suggest the drive has a non-original faceplate.

If there are logo's on the front but CD only - then the drive only reads CD's

Yes,it have dvd logo..




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