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XP startup issue


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#1 Xun468

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Posted 01 November 2009 - 07:10 PM

I have a dell desktop, and im having issues booting up >.> Ive read the sticky about common XP startup issues..and i ahve no idea what it was talking about, so it may have answered my question, and i just didnt understand XD
So, it'll start up normally and go to the cntrl-alt-delete screen where i input my password...and nothing. The login screen goes away, but my background is the default blue and nothing is loading, i have tried waiting (1 hour) and nothing loads. I then have to restart my computer and it gives me a "check disc the volume is dirty" type blue screen. Then my computer loads normally and it tells me some registry files have been restored and it was successful, but this happens almost every time i boot up. Any ideas? >.>

btw: I've recently had a Security tool infection, and have managed to get rid of it after calling Microsoft 3-4 times. Think it might be some remnants lying around?

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#2 OldPhil

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Posted 01 November 2009 - 07:57 PM

Spend a little time in the "Am I infected section" you may very well find some help.

Honesty & Integrity Above All!


#3 Xun468

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Posted 01 November 2009 - 08:13 PM

so should i move this post? Im sorry, im new D:

Edited by The weatherman, 02 November 2009 - 07:37 AM.
Please await help Xun468, don't add any replies to your topic.~Tw


#4 Guest_The weatherman_*

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Posted 02 November 2009 - 07:36 AM

Moved from xp to a more appropriate forum. Tw

#5 boopme

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Posted 02 November 2009 - 12:41 PM

Hello,let's start here as it may be the simplest.

Please run System File Checker sfc /scannow... For more information on this tool see How To Use Sfc.exe To Repair System Files

NOTE for Vista users..The command needs to be run from an elevated Command Prompt.
Click Start, type cmd into the Start/Search box,
right-click cmd.exe in the list above and select 'Run as Administrator'


You will need your operating system CD handy.

Open Windows Task Manager....by pressing CTRL+SHIFT+ESC

Then click File.. then New Task(Run)

In the box that opens type sfc /scannow ......There is a space between c and /

Click OK
Let it run and insert the XP CD when asked.
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#6 Xun468

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Posted 03 November 2009 - 09:34 PM

uhm, i do not appear to still have my XP CD, anything else i might do?

#7 boopme

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Posted 03 November 2009 - 10:15 PM

This makes things a bit difficult. As if the machine is too corrupt your only alternative maybe a reinstall down the road. One option is to borrow one. Or run the VIPRE Rescue Program .. let me know.
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#8 Xun468

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Posted 05 November 2009 - 06:50 PM

ok, vipre rescue found 6 threat traces, not sure if it got rid of them tho, it said 0 threats were cleaned. All of the traces were in registry. Im asking around if any of my friends have a CD, and i might get one in a few days.

#9 boopme

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Posted 05 November 2009 - 09:18 PM

Ok that sounds good. can you run anything now?
If so run MBAM (MalwareBytes):

NOTE: Before saving MBAM please rename it to zztoy.exe....now save it to your desktop.

Please download Malwarebytes Anti-Malware and save it to your desktop.

alternate download link

MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.
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#10 Xun468

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Posted 06 November 2009 - 05:41 PM

"no malicious items found"
think i might be missing some files?

EDIT: My security program just found a worm:Win32/Vundo.B and worm:Win32/Emold.U, ive selected clean computer and they have been removed. Im sorry if im bothering you with this, I've recently gotton the newest version of Security tool and now have virus paranoia x.x

Edited by Xun468, 06 November 2009 - 07:04 PM.


#11 boopme

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Posted 06 November 2009 - 08:07 PM

No bother and well you should be. As yu see thety can still have stragglers.
We will need to run these to be sure/

Next run ATF and SAS:
Note.. SAS doesn't open the registry hives for other user accounts on the system, so scans should be done from each user account.

Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

From your regular user account..
Download Attribune's ATF Cleaner and then SUPERAntiSpyware , Free Home Version. Save both to desktop ..
DO NOT run yet.
Open SUPER from icon and install and Update it
Under Scanner Options make sure the following are checked (leave all others unchecked):
Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining
.
Click the "Close" button to leave the control center screen and exit the program. DO NOT run yet.

Now reboot into Safe Mode: How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode
.

Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.

If you use Firefox or Opera browser click that browser at the top and choose: Select All
Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program
.

NOW Scan with SUPER
Open from the desktop icon or the program Files list
On the left, make sure you check C:\Fixed Drive.
Perform a Complete scan. After scan,Verify they are all checked.
Click OK on the summary screen to quarantine all found items.
If asked if you want to reboot, click "Yes" and reboot normally.

To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log.
A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.
Click Close to exit the program.

Rerun MBAM (MalwareBytes) like this:

Open MBAM in normal mode and click Update tab, select Check for Updates,when done
click Scanner tab,select Quick scan and scan (normal mode).
After scan click Remove Selected, Post new scan log and Reboot into normal mode.


We Need to check for Rootkits with RootRepeal
  • Download RootRepeal from the following location and save it to your desktop.
  • Extract RootRepeal.exe from the archive (If you did not use the "Direct Download" mirror).
  • Open Posted Image on your desktop.
  • Click the Posted Image tab.
  • Click the Posted Image button.
  • Check all seven boxes: Posted Image
  • Push Ok
  • Check the box for your main system drive (Usually C:), and press Ok.
  • Allow RootRepeal to run a scan of your system. This may take some time.
  • Once the scan completes, push the Posted Image button. Save the log to your desktop, using a distinctive name, such as RootRepeal.txt. Include this report in your next reply, please.

Please ask any needed questions,post 3 logs and Let us know how the PC is running now.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#12 Xun468

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Posted 06 November 2009 - 08:17 PM

so, just safe mode or would safemode with networking work too?

EDIT: I've tried running safe mode, it started normally, but my icons/taskbar wouldn't load. Im going to try again, but with networking, i use wireless internet.

Edited by Xun468, 06 November 2009 - 08:39 PM.


#13 boopme

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Posted 06 November 2009 - 08:41 PM

With Net would be OK.
If you can not run it thru the Safe Modes. Run normally but tell that is how you did it.. Note MBAM is to be run in normal.

Edited by boopme, 06 November 2009 - 08:43 PM.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#14 Xun468

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Posted 06 November 2009 - 08:50 PM

ok, i'm in safe mode with networking, maybe i didnt wait long enough? But it is very slow. I am now running the super antispyware scan, ill post the logs when its done :thumbsup: oh, and the html of bleeping computer is gone after the ATF cleaner scan >.>

Edited by Xun468, 06 November 2009 - 08:51 PM.


#15 boopme

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Posted 06 November 2009 - 09:07 PM

malware is tricky. it will slow things and corrupt others. Sometimes removal will make some things different and they may need to be reset or repopulated. May of these fix themselves after removal, a few reboots and revisiting your favorite site. The SAS scan usually takes a couple hours the first time it is run.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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