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questions about ridding my pc of CWS_NS3 Hijacker


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#1 pcquestions

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Posted 03 August 2005 - 05:30 PM

I've read through the 11 pages of instructions of removing this adware. Before I start the process, I have some Q's:

1. Under "Tools Needed for this fix:" there are 3 websites with downloads listed. Since I already have a new version of Spy Sweeper on my pc, can I omit the download from lavasoftusa.com that cotains the Ad-aware program to scan after the removal process is completed?

2. Re: Step 2 of the Removal Process which is to "Identify the file name and name of the malware service" Instructions are to go to Start-Control Panel-Administrative Tools-Services and then look for one of 3 services that are installed on my pc. Actually, I don't see any of these with the exact name listed in the instructions. The closest thing I have is as follows:

NT LM Security Support Provider (Note: the start-up type is Manual and path to executable field is C:\WINDOWS\System32\lsass.exe)

Workstation (Start-up type is Automatic and path to executable is C:\WINDOWS\System32\svchost.exe tc netsvcs) Actually, not sure that is a tc--it looks a little like a peculiar k??

Remote Procedure Call (RPC) Locator (Start-up type is Manual and path to exe is C:\WINDOWS\System32\locator.exe)

Remote Procedure Call (RPC) (Start-up type is not hightlighted and so cannot be changed, but is dim and says automatic. Path to exe is C:\WINDOWS\system32\svchost tc rpcss) Again, not sure this is a tc??

So, which of these is the file being used as the service and which we are to delete in Step 6?

Thanks for your help!

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#2 OldTimer

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Posted 03 August 2005 - 05:37 PM

Hello pcquestions and welcome to the BC malware forum. In regards to your questions:

1- I can't say whether Spy Sweeper will work or not. We have not tested it with that.

2- All of the processes listed are valid windows services. Do not remove any of them.

I sould suggest that you post a HijackThis log to the forum and have a tech look at it.

Cheers.

OT
I do not respond to PM's requesting help. That's what the forums are here for. Please use them so that others may benefit from your questions and the responses you receive.
OldTimer

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