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Internet Explorer 7 Hijacked


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#1 earthquakes

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Posted 31 October 2009 - 10:47 PM

My computer got the virus Active Security which I removed most of through various programs and previous experience techniques. I used Malwarebytes, and I have Avast antivirus installed. The popups that take over the computer upon startup and the malicious files in my msconfig have gone away. BUT, my browsers (IE 7 and Firefox) are still being hijacked regularly. Only when I do a search in Yahoo or Google and I try to click on one of the matches. It will redirect me to some random (to me) website about 80% of the time. I hit the back button immediately and try again until the correct page comes up. I have run Avast, Malwarebytes and I even installed Adaware with negative results.
What next?

Hal

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#2 earthquakes

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Posted 04 November 2009 - 07:05 PM

I forgot to add. I am using an Athlon x2 with 2 GB memory and running Windows XP Professional

#3 Budapest

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Posted 04 November 2009 - 07:05 PM

Please download ATF Cleaner by Atribune & save it to your desktop. alternate download link DO NOT use yet.
Please download and install SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here and unzip into the program's folder.)
  • Under the "Configuration and Preferences", click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Double-click ATF-Cleaner.exe to run the program.
  • Under Main "Select Files to Delete" choose: Select All.
  • Click the Empty Selected button.
  • If you use Firefox browser click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • If you use Opera browser click Opera at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • Click Exit on the Main menu to close the program.
Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.

The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#4 earthquakes

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Posted 11 November 2009 - 03:24 PM

I am unable to reboot in safe mode. I have tried Safe Mode with Windows XP which ends up in a loop asking which I want to boot. I then tried Recovery Console which says my vga.sys is corrupt.

#5 Budapest

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Posted 11 November 2009 - 04:39 PM

Download and run this file:

http://download.bleepingcomputer.com/sUBs/...otKeyRepair.exe

Then try Safe Mode again.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#6 earthquakes

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Posted 12 November 2009 - 07:12 PM

I tried running the above program and then rebooting to safe mode. No change, unable to reboot in safe mode. Ran program a second time with the same result.

#7 Budapest

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Posted 12 November 2009 - 07:18 PM

Install and open SUPERAntiSpyware> Click Preferences > Repairs and select Repair broken SafeBoot key.

The try Safe Mode again.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#8 earthquakes

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Posted 15 November 2009 - 12:04 AM

Same thing. Still cannot run safe mode.

#9 Budapest

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Posted 15 November 2009 - 04:25 PM

Right click on the C drive in Explorer and go Properties > Tools > Check Now (under Error Checking). Check both boxes then click "Start Now". A message will pop up saying that Error Checking will run after you restart the computer. Restart the computer and Error Checking will run automatically after the restart. After itís finished it will restart into Windows automatically.

Then try Safe Mode again.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#10 earthquakes

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Posted 20 November 2009 - 05:40 PM

No change. Still reboots when choosing Safe Mode under Windows XP Professional and says vga.sys corrupted when choosing Recovery Console.

#11 Budapest

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Posted 22 November 2009 - 12:26 AM

Update Malwarebytes, run a quick scan and post the log.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#12 earthquakes

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Posted 04 December 2009 - 02:36 PM

Malwarebytes' Anti-Malware 1.42
Database version: 3295
Windows 5.1.2600 Service Pack 2
Internet Explorer 7.0.5730.13

12/4/2009 11:33:37 AM
mbam-log-2009-12-04 (11-33-37).txt

Scan type: Quick Scan
Objects scanned: 133390
Time elapsed: 6 minute(s), 56 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#13 Budapest

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Posted 04 December 2009 - 04:47 PM

Now try running a scan with SUPERAntiSpyware in Normal Mode. Post the log.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw




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