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Major Malware Problem

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1 reply to this topic

#1 Hairnester


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  • Local time:03:50 PM

Posted 31 October 2009 - 02:58 PM

Hello all!

My dad's computer has a MAJOR malware/spyware/trojan problem. I don't know how long he's had it but it's pretty bad. It's disabled our home network (no other computers are infected), I can't do ANY system restores and I'm continuously getting popups, redirects to false search engines using unregistered domains and false System scans from the web. (ads.right-ads.com, malware-online-scaner.net, ect.) I've run Malwarebyte, Norton, Spybot and SUPERAntiSpyware and STILL have not gotten rid of it. I suspect the computer will need to be booted up in Safe Mode, but it seems to have corrupted the agp440.sys file and safe mode boot ALWAYS results in a BSOD and I don't have a recovery disk to disable it.

I've got the logs from the first time I ran the software.

Norton - turns up a low-risk tracking cookie.
Spybot - nothing

SUPERAntiSpyware Scan Log

Generated 10/31/2009 at 06:05 AM

Application Version : 4.29.1004

Core Rules Database Version : 4211
Trace Rules Database Version: 2118

Scan type : Complete Scan
Total Scan Time : 03:40:46

Memory items scanned : 450
Memory threats detected : 0
Registry items scanned : 7747
Registry threats detected : 0
File items scanned : 30624
File threats detected : 1

Application.PowerReg Scheduler

Malwarebytes' Anti-Malware 1.41
Database version: 3051
Windows 5.1.2600 Service Pack 3

10/29/2009 11:44:32 AM
mbam-log-2009-10-29 (11-44-32).txt

Scan type: Quick Scan
Objects scanned: 110468
Time elapsed: 32 minute(s), 56 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 19
Registry Values Infected: 5
Registry Data Items Infected: 1
Folders Infected: 1
Files Infected: 27

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{c058448d-9667-42dc-b624-2790705b1297} (Trojan.BHO.H) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{c058448d-9667-42dc-b624-2790705b1297} (Trojan.BHO.H) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\minibugtransporter.minibugtransporterx (Adware.Minibug) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\minibugtransporter.minibugtransporterx.1 (Adware.Minibug) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{04a38f6b-006f-4247-ba4c-02a139d5531c} (Adware.Minibug) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{2b96d5cc-c5b5-49a5-a69d-cc0a30f9028c} (Adware.Minibug) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{66b643be-5e94-4569-b93e-ce2636848ac8} (Rogue.AntiSpywarePro) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Typelib\{3c2d2a1e-031f-4397-9614-87c932a848e0} (Adware.Minibug) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{66b643be-5e94-4569-b93e-ce2636848ac8} (Rogue.AntiSpywarePro) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{7545d8c8-f53c-4e2f-8fa0-d248ef4a6e61} (Rogue.Installer) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{eac95a5e-b836-47a1-9508-dc5307c37003} (Rogue.Installer) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{7370f91f-6994-4595-9949-601fa2261c8d} (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{4316cfad-3cc2-463f-8111-70976db7f7df} (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{66b643be-5e94-4569-b93e-ce2636848ac8} (Rogue.AntiSpywarePro) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\Setup.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\XML (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\AntiSpyware Pro (Rogue.AntiSpywarePro) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\IProxyProvider (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\__c009fcf3 (Trojan.Vundo) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks\{4316cfad-3cc2-463f-8111-70976db7f7df} (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Settings\bf (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Settings\bk (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Settings\iu (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Settings\mu (Trojan.Agent) -> Quarantined and deleted successfully.

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\AntiVirusDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

Folders Infected:
C:\WINDOWS\system32\SystemService32 (Worm.Archive) -> Quarantined and deleted successfully.

Files Infected:
C:\WINDOWS\system32\cmuti.dll (Trojan.BHO.H) -> Quarantined and deleted successfully.
C:\RECYCLER\S-1-5-21-823518204-1482476501-682003330-1004\Dc24.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\RECYCLER\S-1-5-21-823518204-1482476501-682003330-1004\Dc27.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\Documents and Settings\Carl M. Cochran\Local Settings\Temp\Temporary Directory 1 for Rosetta Stone V3.3.5 Korean (Levels 1-3).zip\Setup.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\WINDOWS\vwvxk62447.exe (Rootkit.TDSS) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\SystemService32\125.crack.zip (Worm.Archive) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\SystemService32\125.crack.zip.kwd (Worm.Archive) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\SystemService32\126.keygen.zip (Worm.Archive) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\SystemService32\126.keygen.zip.kwd (Worm.Archive) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\SystemService32\127.serial.zip (Worm.Archive) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\SystemService32\127.serial.zip.kwd (Worm.Archive) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\SystemService32\128.setup.zip (Worm.Archive) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\SystemService32\128.setup.zip.kwd (Worm.Archive) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\SystemService32\129.music.au.kwd (Worm.Archive) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\SystemService32\130.music1.mp3.kwd (Worm.Archive) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\SystemService32\131.music2.mp3.kwd (Worm.Archive) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\SystemService32\132.music.snd.kwd (Worm.Archive) -> Quarantined and deleted successfully.
C:\.security (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\drivers\etc\.security (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\GroupPolicy000.dat (Malware.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\.security (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\WINDOWS\BM7bff978f.txt (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\WINDOWS\BM7bff978f.xml (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\WINDOWS\cookies.ini (Malware.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\GnuHashes.ini (Malware.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\sdbmw4366.exe (Trojan.Dropper) -> Quarantined and deleted successfully.
C:\WINDOWS\Tasks\{BB65B0FB-5712-401b-B616-E69AC55E2757}.job (Trojan.Downloader) -> Quarantined and deleted successfully.

After those initial scans, the computer isn't showing up anything else, but I'm still getting the popups, crashes and redirects that were happening before. I'm at my wits end. Does anyone have ANY suggestions as to what I can do next? I think if I can at LEAST boot from Safe Mode I can rid myself of them, but I can't.

Edit: Moved topic from XP to the more appropriate forum. ~ Animal

Edit: Thanks Animal! I would also like to mention that I'm running XP Home Edition.

Edited by Hairnester, 31 October 2009 - 03:24 PM.

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#2 rigel



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Posted 31 October 2009 - 10:17 PM

Let's do this... Please redownload any indicated software.

:trumpet: Please download TFC by Old Timer and save it to your desktop.
alternate download link
  • Save any unsaved work. TFC will close ALL open programs including your browser!
  • Double-click on TFC.exe to run it. If you are using Vista, right-click on the file and choose Run As Administrator.
  • Click the Start button to begin the cleaning process and let it run uninterrupted to completion.
  • Important! If TFC prompts you to reboot, please do so immediately. If not prompted, manually reboot the machine anyway to ensure a complete clean.
:flowers: Please download RKill by Grinler

Link #1
Link #2
Link #3
Link #4

  • Before we begin, you should disable your anti-malware softwares you have installed so they do not interfere RKill running as some anti-malware softwares detect RKill as malicious. Please refer to this page if you are not sure how.
  • Download Link #1.
  • Save it to your Desktop.
  • Double click the RKill desktop icon.
    If you are using Vista please right click and run as Admin!
  • A black screen will briefly flash indicating a successful run.
  • If this does not occur please delete that application and download Link #2.
  • Continue process until the tool runs.
  • If the tool does not run from any of the links tell me about it.
:thumbsup: Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
-- If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

Note 2:
-- MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes (like Spybot's Teatimer), they may interfere with the fix or alert you after scanning with MBAM. Please disable such programs until disinfection is complete or permit them to allow the changes. To disable these programs, please view this topic: How To Temporarily Disable Your Anti-virus, Firewall And Anti-malware Programs

One thing to note... Your scan log results indicate you are using keygens/crack tools.

The practice of using cracking tools, keygens, warez or any pirated software is not only considered illegal activity but it is a serious security risk.

Cracking applications are used for illegally breaking (cracking) various copy-protection and registration techniques used in commercial software. These programs may be distributed via Web sites, Usenet, and P2P networks.


...warez and crack web pages are being used by cybercriminals as download sites for malware related to VIRUT and VIRUX. Searches for serial numbers, cracks, and even antivirus products like Trend Micro yield malcodes that come in the form of executables or self-extracting files...quick links in these sites also lead to malicious files. Ads and banners are also infection vectors...

Keygen and Crack Sites Distribute VIRUX and FakeAV

...warez/piracy sites ranked the highest in downloading spyware...just opening the web page usually sets off an exploit, never mind actually downloading anything. And by the time the malware is finished downloading, often the machine is trashed and rendered useless.

University of Washington spyware study

...One of the most aggressive and intrusive of all bad websites on the Internet are serial, warez, software cracking type sites...they sneak malware onto your system...Where do trojan viruses originate? One of the biggest malware distributors on the Internet are serial/warez/code cracking sites.

Bad Web Sites: Malware

When you use these kind of programs, be forewarned that some of the worst types of malware infections can be contracted and spread by visiting crack, keygen, warez and other pirated software sites. In many cases, those sites are infested with a smörgåsbord of malware and an increasing source of system infection. Those who attempt to get software for free can end up with a computer system so badly damaged that recovery is not possible and it cannot be repaired. When that happens there is nothing you can do besides reformatting and reinstalling the OS.

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. – Will Smith

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