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Google Redirect Virus


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18 replies to this topic

#1 pizan21

pizan21

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Posted 31 October 2009 - 11:30 AM

After searching via Google, I am redirected after clicking on certain links. "Redirecting 3 Seconds" or most recently "redirecting 1 Second." The redirect takes me to a page that instructs to download virus removal software.



DDS (Ver_09-10-26.01) - NTFSx86
Run by Bob & Melissa at 10:50:34.26 on Sat 10/31/2009
Internet Explorer: 7.0.5730.13 BrowserJavaVersion: 1.6.0_15
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1022.278 [GMT -5:00]


============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\vptray.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\TomTom HOME 2\TomTomHOMERunner.exe
C:\Program Files\The Weather Channel FW\Desktop\DesktopWeather.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Flip Video\FlipShare\FlipShareService.exe
C:\WINDOWS\system32\svchost.exe -k hpdevmgmt
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\OpenCASE\OpenCASE Media Agent\MediaAgent.exe
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\TomTom HOME 2\TomTomHOMEService.exe
C:\Program Files\Intel\IntelDH\Intel® Quick Resume Technology Drivers\Elservice.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqbam08.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Program Files\iTunes\iTunes.exe
C:\Documents and Settings\Bob & Melissa\My Documents\Downloads\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com/
uInternet Connection Wizard,ShellNext = iexplore
uInternet Settings,ProxyOverride = *.local
BHO: HP Print Enhancer: {0347c33e-8762-4905-bf09-768834316c61} - c:\program files\hp\smart web printing\hpswp_printenhancer.dll
BHO: HP Print Clips: {053f9267-dc04-4294-a72c-58f732d338c0} - c:\program files\hp\smart web printing\hpswp_framework.dll
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll
BHO: CBrowserHelperObject Object: {ca6319c0-31b7-401e-a518-a07c3db8f777} - c:\program files\bae\BAE.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: The Weather Channel Toolbar: {2e5e800e-6ac0-411e-940a-369530a35e43} - c:\windows\system32\TwcToolbarIe7.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [PxDotNetLoader] "c:\program files\fidelity investments\fidelity active trader\system\ATPStartupAssistant.exe"
uRun: [TomTomHOME.exe] "c:\program files\tomtom home 2\TomTomHOMERunner.exe"
uRun: [Uniblue RegistryBooster 2009] c:\program files\uniblue\registrybooster\RegistryBooster.exe /S
uRun: [DW6] "c:\program files\the weather channel fw\desktop\DesktopWeather.exe"
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [IAAnotif] c:\program files\intel\intel matrix storage manager\Iaanotif.exe
mRun: [DLA] c:\windows\system32\dla\DLACTRLW.EXE
mRun: [ISUSPM Startup] c:\progra~1\common~1\instal~1\update~1\ISUSPM.exe -startup
mRun: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start
mRun: [ehTray] c:\windows\ehome\ehtray.exe
mRun: [SigmatelSysTrayApp] stsystra.exe
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [Media Codec Update Service] c:\program files\essentials codec pack\update.exe -silent
mRun: [AppleSyncNotifier] c:\program files\common files\apple\mobile device support\bin\AppleSyncNotifier.exe
mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"
mRun: [vptray] c:\progra~1\symant~1\\vptray.exe
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adober~1.lnk - c:\program files\adobe\acrobat 7.0\reader\reader_sl.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\digita~1.lnk - c:\program files\digital line detect\DLG.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe
IE: &Search
IE: E&xport to Microsoft Excel - c:\progra~1\mi1933~1\office11\EXCEL.EXE/3000
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE}
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {58ECB495-38F0-49cb-A538-10282ABF65E7} - {E763472E-A716-4CD9-89BD-DBDA6122F741} - c:\program files\hp\smart web printing\hpswp_extensions.dll
IE: {700259D7-1666-479a-93B1-3250410481E8} - {A93C41D8-01F8-4F8B-B14C-DE20B117E636} - c:\program files\hp\smart web printing\hpswp_extensions.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\mi1933~1\office11\REFIEBAR.DLL
DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} - hxxp://a1540.g.akamai.net/7/1540/52/20061205/qtinstall.info.apple.com/qtactivex/qtplugin.cab
DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} - hxxp://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://download.microsoft.com/download/5/b/0/5b0d4654-aa20-495c-b89f-c1c34c691085/LegitCheckControl.cab
DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} - hxxp://photo.walgreens.com/WalgreensActivia.cab
DPF: {474F00F5-3853-492C-AC3A-476512BBC336} - hxxp://picasaweb.google.com/s/v/39.24/uploader2.cab
DPF: {493ACF15-5CD9-4474-82A6-91670C3DD66E} - hxxp://www.linkedin.com/cab/LinkedInContactFinderControl.cab
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1198108689701
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1200847748765
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
Handler: x-atng - {7e8717b0-d862-11d5-8c9e-00010304f989} - c:\program files\fidelity investments\fidelity active trader\system\atngprot.dll
Notify: NavLogon - c:\windows\system32\NavLogon.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\bob&me~1\applic~1\mozilla\firefox\profiles\ssmckjdv.default\
FF - prefs.js: browser.startup.homepage - www.yahoo.com
FF - plugin: c:\documents and settings\bob & melissa\application data\mozilla\firefox\profiles\ssmckjdv.default\extensions\moveplayer@movenetworks.com\platform\winnt_x86-msvc\plugins\npmnqmp071303000006.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npCouponPrinter.dll
FF - plugin: c:\program files\viewpoint\viewpoint experience technology\npViewpoint.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA}

---- FIREFOX POLICIES ----
FF - user.js: yahoo.homepage.dontask - truec:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);

============= SERVICES / DRIVERS ===============

R2 FlipShare Service;FlipShare Service;c:\program files\flip video\flipshare\FlipShareService.exe [2009-6-4 451904]
R2 OpenCASE Media Agent;OpenCASE Media Agent;c:\program files\opencase\opencase media agent\MediaAgent.exe [2008-1-16 814728]
R2 TomTomHOMEService;TomTomHOMEService;c:\program files\tomtom home 2\TomTomHOMEService.exe [2009-8-27 92008]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2009-8-28 102448]
S3 SavRoam;SAVRoam;c:\program files\symantec antivirus\SavRoam.exe [2007-6-6 116928]

============== File Associations ===============

regfile\shell\edit\command=%SystemRoot%\system32\NOTEPAD.EXE %1

=============== Created Last 30 ================

2009-10-05 23:38:10 0 d-----w- c:\program files\iPod
2009-10-04 20:49:34 98304 ----a-w- c:\windows\system32\TwcToolbarBho.dll
2009-10-04 20:49:34 331776 ----a-w- c:\windows\system32\TwcToolbarIe7.dll
2009-10-04 20:49:34 25600 ----a-w- c:\windows\system32\TwcToolInstDll.dll
2009-10-04 20:49:11 0 d-----w- c:\program files\The Weather Channel Toolbar
2009-10-04 20:47:10 0 d-----w- c:\program files\The Weather Channel FW

==================== Find3M ====================

2009-10-01 02:39:58 60980 ---ha-w- c:\windows\system32\mlfcache.dat
2009-09-11 14:18:39 136192 ----a-w- c:\windows\system32\msv1_0.dll
2009-09-04 21:03:36 58880 ----a-w- c:\windows\system32\msasn1.dll
2009-08-29 07:36:27 832512 ----a-w- c:\windows\system32\wininet.dll
2009-08-29 07:36:24 78336 ----a-w- c:\windows\system32\ieencode.dll
2009-08-29 07:36:24 17408 ------w- c:\windows\system32\corpol.dll
2009-08-26 08:00:21 247326 ----a-w- c:\windows\system32\strmdll.dll
2009-08-07 00:23:46 274288 ----a-w- c:\windows\system32\mucltui.dll
2009-08-07 00:23:46 215920 ----a-w- c:\windows\system32\muweb.dll
2009-08-05 09:01:48 204800 ----a-w- c:\windows\system32\mswebdvd.dll
2009-08-04 15:13:08 2145280 ----a-w- c:\windows\system32\ntoskrnl.exe
2009-08-04 14:20:09 2023936 ----a-w- c:\windows\system32\ntkrnlpa.exe
2009-01-07 00:44:52 7681352 ----a-w- c:\program files\yahoo_firefox_3.0.5_setup_us.exe
2008-09-04 14:10:50 32768 -csha-w- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008090420080905\index.dat

============= FINISH: 10:52:59.89 ===============

Attached Files



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#2 aommaster

aommaster

    I !<3 malware


  • Malware Response Team
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Posted 06 November 2009 - 09:10 PM

Hello, pizan21.
My name is aommaster and I will be helping you with your log.

I apologize for the delay in response we get overwhelmed at times but we are trying our best to keep up.
If you have since resolved the original problem you were having, I would appreciate you letting us know. If not please perform the following below so I can have a look at the current condition of your machine.

Thanks

Please note that I am in the process of my training so it may take a while for me to get back to you, as each of my fixes need to be checked by a coach first.

We need to run RSIT
  • Download random's system information tool (RSIT) by random/random and save it to your desktop.
  • Double click on RSIT.exe.
  • Click Continue at the disclaimer screen.
  • Once it has finished, two logs will open. Please post the contents of both log.txt (<<will be maximized) and info.txt (<<will be minimized)
In your next reply, please include the following:
  • Log.txt
  • info.txt

My website: http://aommaster.com
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Please do not send me PM's requesting for help. The forums are there for a reason : )
If I am helping you and do not respond to your thread for 48 hours, please send me a PM


#3 pizan21

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Posted 07 November 2009 - 09:04 AM

Thank you for the reply. Attached are the two files you asked for. I appreciate your help.

Attached Files

  • Attached File  log.txt   35.24KB   4 downloads
  • Attached File  info.txt   26.63KB   6 downloads


#4 aommaster

aommaster

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Posted 08 November 2009 - 02:18 PM

Thanks for posting your log. Logs take a while to process due to intensive research that must be done. Please give me some time to look over your logs and I will post back soon :(

My website: http://aommaster.com
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#5 aommaster

aommaster

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Posted 10 November 2009 - 07:17 AM

Hello, pizan21.
My apologies for the delay in getting back to you. Let's start!

In the future, please copy and paste them into your reply, rather than attaching them, as it makes it easier for me to read, despite long posts :(

Online Gaming Warning!

Online gaming sites are a security risk which can make your computer susceptible to a large number of malware infections, remote attacks, exposure of personal information, and identity theft. They can lead to other sites containing malware which you can inadvertently download without knowledge. Users visiting such sites may see innocuous-looking banner ads containing code which can trigger pop-up ads and malicious Flash ads that install viruses, Trojans and spyware. Ads are a target for hackers because they offer a stealthy way to distribute malware to a wide range of Internet users. Gaming sites can put you at risk to fraud, phishing and theft of personal data. Even if the gaming site is a clean site, there is always the potential of some type of malware making its way there and then onto your system. In some instances an infection may have caused so much damage to your system that it cannot be successfully cleaned or repaired. In those cases, recovery is not possible and the only option is to reformat/reinstall the OS.

More specifically, I noticed you had WildTangent on your computer.
WildTangent Program Warning

Wild Tangent is a video game software company specializing in online games. It has even made a partnership with AOL to include itself as part of the AOL Instant Messenger for their AIM games section. The WildTangent Web Driver is their technology that allows you to play 3D games over the Internet. Although its not technically considered spyware it does have built in components to update itself and gather information about the computer system including:
  • Operating System Version
  • CPU Type and Speed
  • Memory Amount
  • Video Card type and Driver Version
  • Sound Card type and Driver Version
  • DirectX Version
  • Location that the Web Driver was installed from
For that reason I would suggest you uninstalled it via add/remove.

Reboot after the uninstallation.<- Important.




We need to run GooredFix
  • Please download Gooredfix from one of the following mirrors:
    Download Mirror #1
    Download Mirror #2
  • Ensure all Firefox windows are closed.
  • Double-click Gooredfix.exe to run it.
  • When prompted to run the scan, click Yes.
  • A log will open, please post the contents of that log in your next reply (it can also be found on your desktop, called Goored.txt).

NEXT:

We need to run HostXpert
  • Download HostsXpert.zip
  • Extract (unzip) HostsXpert.zip to a a permanent folder on your hard drive such as C:\HostsXpert
  • Double-click HostsXpert.exe to run the program.
  • Click "Make Hosts Writable?" in the upper right corner (If available).
  • Click "Restore Microsoft's Hosts file" and then click "OK".
  • Click the X to exit the program.
Note: If you were using a custom Hosts file you will need to replace any of those entries yourself.

NEXT:

We need to run a GMER scan
  • Download GMER and save to your desktop. Note that the file will be randomly named to prevent active malware from stopping the download.
  • Close all other open programs as there is a slight chance your computer will crash.
  • Double click the GMER program ******.exe. Your security programs may detect GMER's driver trying to load. Allow it.
  • You may see a warning saying "GMER has detected rootkit activity". If so, select NO.
  • Leaving the settings at default, click Scan.
  • When the scan is complete, click Save and save the log onto your desktop.
NEXT:

Please run a fresh RSIT can and post the logs up

In your next reply, please include the following:
  • Goored.txt
  • gmer.txt
  • RSIT log

My website: http://aommaster.com
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Please do not send me PM's requesting for help. The forums are there for a reason : )
If I am helping you and do not respond to your thread for 48 hours, please send me a PM


#6 pizan21

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Posted 11 November 2009 - 12:06 AM

I was not able to uninstall Wild Tangent, however everything else seemed to work. Below are the 3 items requested:

GooredFix by jpshortstuff (09.11.09.1)
Log created at 21:14 on 10/11/2009 (Bob & Melissa)
Firefox version 3.5.5 (en-US)

========== GooredScan ==========


========== GooredLog ==========

C:\Program Files\Mozilla Firefox\extensions\
{972ce4c6-7e08-4474-a285-3208198ce6fd} [12:46 28/07/2009]
{CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA} [14:01 29/01/2009]
{CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} [12:15 18/04/2009]
{CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA} [18:47 09/08/2009]

[HKEY_LOCAL_MACHINE\Software\Mozilla\Firefox\Extensions]
"{20a82645-c095-46ed-80e3-08825760534b}"="c:\WINDOWS\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension\" [18:33 09/08/2009]
"jqs@sun.com"="C:\Program Files\Java\jre6\lib\deploy\jqs\ff" [03:11 13/12/2008]

-=E.O.F=-



GMER 1.0.15.15163 - http://www.gmer.net
Rootkit scan 2009-11-10 22:55:47
Windows 5.1.2600 Service Pack 3
Running: mrjikmb7.exe; Driver: C:\DOCUME~1\BOB&ME~1\LOCALS~1\Temp\awtoapob.sys


---- System - GMER 1.0.15 ----

SSDT 8651D320 ZwAlertResumeThread
SSDT 864BA630 ZwAlertThread
SSDT 8650A9B8 ZwAllocateVirtualMemory
SSDT 862803D8 ZwConnectPort
SSDT 864FF548 ZwCreateMutant
SSDT 864F8B20 ZwCreateThread
SSDT \??\C:\WINDOWS\system32\Drivers\SYMEVENT.SYS (Symantec Event Library/Symantec Corporation) ZwDeleteValueKey [0xEE7EE350]
SSDT 8651DD40 ZwFreeVirtualMemory
SSDT 865047B0 ZwImpersonateAnonymousToken
SSDT 864FED50 ZwImpersonateThread
SSDT 864E4260 ZwMapViewOfSection
SSDT 864FD5A8 ZwOpenEvent
SSDT 864CB608 ZwOpenProcessToken
SSDT 86501768 ZwOpenThreadToken
SSDT 864F85E8 ZwQueryValueKey
SSDT 8651D9E8 ZwResumeThread
SSDT 864FDE98 ZwSetContextThread
SSDT 865029A8 ZwSetInformationProcess
SSDT 864FCFD0 ZwSetInformationThread
SSDT \??\C:\WINDOWS\system32\Drivers\SYMEVENT.SYS (Symantec Event Library/Symantec Corporation) ZwSetValueKey [0xEE7EE580]
SSDT 864F7CF8 ZwSuspendProcess
SSDT 864F2D18 ZwSuspendThread
SSDT 864F6530 ZwTerminateProcess
SSDT 864A4928 ZwTerminateThread
SSDT 86487C80 ZwUnmapViewOfSection
SSDT 86509768 ZwWriteVirtualMemory

---- Kernel code sections - GMER 1.0.15 ----

.text ntkrnlpa.exe!ZwCallbackReturn + 2E88 80504724 4 Bytes CALL B8D696AE \SystemRoot\system32\DRIVERS\mrxsmb.sys (Windows NT SMB Minirdr/Microsoft Corporation)
.text ntkrnlpa.exe!ZwCallbackReturn + 2EFC 80504798 4 Bytes CALL E6D69976

---- Devices - GMER 1.0.15 ----

AttachedDevice \FileSystem\Ntfs \Ntfs SYMEVENT.SYS (Symantec Event Library/Symantec Corporation)
AttachedDevice \Driver\Tcpip \Device\Ip SYMTDI.SYS (Network Dispatch Driver/Symantec Corporation)
AttachedDevice \Driver\Tcpip \Device\Tcp SYMTDI.SYS (Network Dispatch Driver/Symantec Corporation)
AttachedDevice \Driver\Tcpip \Device\Udp SYMTDI.SYS (Network Dispatch Driver/Symantec Corporation)
AttachedDevice \Driver\Tcpip \Device\RawIp SYMTDI.SYS (Network Dispatch Driver/Symantec Corporation)

Device mrxsmb.sys (Windows NT SMB Minirdr/Microsoft Corporation)
Device B24D3D20

AttachedDevice fltmgr.sys (Microsoft Filesystem Filter Manager/Microsoft Corporation)
AttachedDevice SYMEVENT.SYS (Symantec Event Library/Symantec Corporation)

Device \FileSystem\Cdfs \Cdfs DLAIFS_M.SYS (Drive Letter Access Component/Sonic Solutions)

---- Files - GMER 1.0.15 ----

File C:\Documents and Settings\Bob & Melissa\Local Settings\Temporary Internet Files\Content.IE5\XT49HPTC\USIL1288[1].txt 0 bytes

---- EOF - GMER 1.0.15 ----



Logfile of random's system information tool 1.06 (written by random/random)
Run by Bob & Melissa at 2009-11-10 23:01:46
Microsoft Windows XP Professional Service Pack 3
System drive C: has 152 GB (65%) free of 234 GB
Total RAM: 1022 MB (52% free)

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:01:52 PM, on 11/10/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16915)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\vptray.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\TomTom HOME 2\TomTomHOMERunner.exe
C:\Program Files\The Weather Channel FW\Desktop\DesktopWeather.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Flip Video\FlipShare\FlipShareService.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\OpenCASE\OpenCASE Media Agent\MediaAgent.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\TomTom HOME 2\TomTomHOMEService.exe
C:\Program Files\Intel\IntelDH\Intel® Quick Resume Technology Drivers\Elservice.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqbam08.exe
C:\Program Files\Java\jre6\bin\jucheck.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Bob & Melissa\My Documents\Downloads\RSIT(3).exe
C:\Program Files\Trend Micro\HijackThis\Bob & Melissa.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk-rel&channel=us&ibd=0070105
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files\HP\Smart Web Printing\hpswp_printenhancer.dll
O2 - BHO: HP Print Clips - {053F9267-DC04-4294-A72C-58F732D338C0} - C:\Program Files\HP\Smart Web Printing\hpswp_framework.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\BAE\BAE.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: The Weather Channel Toolbar - {2E5E800E-6AC0-411E-940A-369530A35E43} - C:\WINDOWS\system32\TwcToolbarIe7.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [IAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe
O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [Media Codec Update Service] C:\Program Files\Essentials Codec Pack\update.exe -silent
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\\vptray.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [PxDotNetLoader] "C:\Program Files\Fidelity Investments\Fidelity Active Trader\System\ATPStartupAssistant.exe"
O4 - HKCU\..\Run: [TomTomHOME.exe] "C:\Program Files\TomTom HOME 2\TomTomHOMERunner.exe"
O4 - HKCU\..\Run: [Uniblue RegistryBooster 2009] C:\Program Files\Uniblue\RegistryBooster\RegistryBooster.exe /S
O4 - HKCU\..\Run: [DW6] "C:\Program Files\The Weather Channel FW\Desktop\DesktopWeather.exe"
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: HP Clipbook - {58ECB495-38F0-49cb-A538-10282ABF65E7} - C:\Program Files\HP\Smart Web Printing\hpswp_extensions.dll
O9 - Extra button: HP Smart Select - {700259D7-1666-479a-93B1-3250410481E8} - C:\Program Files\HP\Smart Web Printing\hpswp_extensions.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://a1540.g.akamai.net/7/1540/52/200612...ex/qtplugin.cab
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2008.1...toUploader5.cab
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://photo.walgreens.com/WalgreensActivia.cab
O16 - DPF: {474F00F5-3853-492C-AC3A-476512BBC336} (UploadListView Class) - http://picasaweb.google.com/s/v/39.24/uploader2.cab
O16 - DPF: {493ACF15-5CD9-4474-82A6-91670C3DD66E} (LinkedIn ContactFinderControl) - http://www.linkedin.com/cab/LinkedInContactFinderControl.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/...b?1198108689701
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftu...b?1200847748765
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shoc...ash/swflash.cab
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: Intel® Quick Resume technology (ELService) - Intel Corporation - C:\Program Files\Intel\IntelDH\Intel® Quick Resume Technology Drivers\Elservice.exe
O23 - Service: FlipShare Service - Unknown owner - C:\Program Files\Flip Video\FlipShare\FlipShareService.exe
O23 - Service: Intel® Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: OpenCASE Media Agent - ExtendMedia Inc. - C:\Program Files\OpenCASE\OpenCASE Media Agent\MediaAgent.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
O23 - Service: TomTomHOMEService - TomTom - C:\Program Files\TomTom HOME 2\TomTomHOMEService.exe

--
End of file - 10888 bytes

======Scheduled tasks folder======

C:\WINDOWS\tasks\Ad-Aware Update (Weekly).job
C:\WINDOWS\tasks\AppleSoftwareUpdate.job
C:\WINDOWS\tasks\User_Feed_Synchronization-{4F250034-4B86-4864-8AF5-4DD92D9D4379}.job

======Registry dump======

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{0347C33E-8762-4905-BF09-768834316C61}]
HP Print Enhancer - C:\Program Files\HP\Smart Web Printing\hpswp_printenhancer.dll [2007-03-02 1298024]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{053F9267-DC04-4294-A72C-58F732D338C0}]
HP Print Clips - C:\Program Files\HP\Smart Web Printing\hpswp_framework.dll [2007-03-02 177768]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}]
Adobe PDF Reader Link Helper - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll [2006-12-18 59032]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{CA6319C0-31B7-401E-A518-A07C3DB8F777}]
CBrowserHelperObject Object - C:\Program Files\BAE\BAE.dll [2006-11-17 98304]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{DBC80044-A445-435b-BC74-9C25C1C588A9}]
Java™ Plug-In 2 SSV Helper - C:\Program Files\Java\jre6\bin\jp2ssv.dll [2009-07-25 41760]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{E7E6F031-17CE-4C07-BC86-EABFE594F69C}]
JQSIEStartDetectorImpl Class - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll [2009-07-25 73728]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
{2E5E800E-6AC0-411E-940A-369530A35E43} - The Weather Channel Toolbar - C:\WINDOWS\system32\TwcToolbarIe7.dll [2009-06-23 331776]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run]
"NvCplDaemon"=C:\WINDOWS\system32\NvCpl.dll [2006-06-16 7323648]
"IAAnotif"=C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe [2006-07-06 151552]
"DLA"=C:\WINDOWS\System32\DLA\DLACTRLW.EXE [2005-09-08 122940]
"ISUSPM Startup"=C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe [2004-07-27 221184]
"ISUSScheduler"=C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe [2004-07-27 81920]
"ehTray"=C:\WINDOWS\ehome\ehtray.exe [2004-08-10 59392]
"SigmatelSysTrayApp"=C:\WINDOWS\stsystra.exe [2006-07-24 282624]
"HP Software Update"=C:\Program Files\HP\HP Software Update\HPWuSchd2.exe [2007-03-11 49152]
"Media Codec Update Service"=C:\Program Files\Essentials Codec Pack\update.exe [2007-04-08 303104]
"AppleSyncNotifier"=C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe [2009-08-13 177440]
"ccApp"=C:\Program Files\Common Files\Symantec Shared\ccApp.exe [2007-05-29 52840]
"vptray"=C:\PROGRA~1\SYMANT~1\\vptray.exe [2007-06-06 125632]
"SunJavaUpdateSched"=C:\Program Files\Java\jre6\bin\jusched.exe [2009-07-25 149280]
"QuickTime Task"=C:\Program Files\QuickTime\QTTask.exe [2009-09-05 417792]
"iTunesHelper"=C:\Program Files\iTunes\iTunesHelper.exe [2009-10-28 141600]

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"=C:\WINDOWS\system32\ctfmon.exe [2008-04-13 15360]
"PxDotNetLoader"=C:\Program Files\Fidelity Investments\Fidelity Active Trader\System\ATPStartupAssistant.exe [2009-03-25 42336]
"TomTomHOME.exe"=C:\Program Files\TomTom HOME 2\TomTomHOMERunner.exe [2009-08-27 247144]
"Uniblue RegistryBooster 2009"=C:\Program Files\Uniblue\RegistryBooster\RegistryBooster.exe /S []
"DW6"=C:\Program Files\The Weather Channel FW\Desktop\DesktopWeather.exe [2009-04-23 801904]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup
Adobe Reader Speed Launch.lnk - C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
Digital Line Detect.lnk - C:\Program Files\Digital Line Detect\DLG.exe
HP Digital Imaging Monitor.lnk - C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\NavLogon]
C:\WINDOWS\system32\NavLogon.dll [2007-06-06 43712]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\WgaLogon]
C:\WINDOWS\system32\WgaLogon.dll [2007-03-15 236928]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad]
WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll [2006-10-18 133632]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\System]
"dontdisplaylastusername"=0
"legalnoticecaption"=
"legalnoticetext"=
"shutdownwithoutlogon"=1
"undockwithoutlogon"=1
"InstallVisualStyle"=C:\WINDOWS\Resources\Themes\Royale\Royale.msstyles
"InstallTheme"=C:\WINDOWS\Resources\Themes\Royale.theme

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\explorer]
"NoDriveTypeAutoRun"=323
"NoDriveAutoRun"=67108863
"NoDrives"=0

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\explorer]
"HonorAutoRunSetting"=

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]
"%windir%\system32\sessmgr.exe"="%windir%\system32\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\Program Files\Common Files\AOL\Loader\aolload.exe"="C:\Program Files\Common Files\AOL\Loader\aolload.exe:*:Enabled:AOL Loader"
"C:\Program Files\Messenger\msmsgs.exe"="C:\Program Files\Messenger\msmsgs.exe:*:Enabled:Windows Messenger"
"C:\WINDOWS\system32\msiexec.exe"="C:\WINDOWS\system32\msiexec.exe:*:Enabled:Windows® installer"
"C:\Program Files\NBC Direct\StoreFrontPlayer.exe"="C:\Program Files\NBC Direct\StoreFrontPlayer.exe:*:Enabled:NBC Direct Beta"
"%windir%\Network Diagnostic\xpnetdiag.exe"="%windir%\Network Diagnostic\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"
"C:\Program Files\Bonjour\mDNSResponder.exe"="C:\Program Files\Bonjour\mDNSResponder.exe:*:Enabled:Bonjour"
"C:\Program Files\iTunes\iTunes.exe"="C:\Program Files\iTunes\iTunes.exe:*:Enabled:iTunes"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\domainprofile\authorizedapplications\list]
"%windir%\system32\sessmgr.exe"="%windir%\system32\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"%windir%\Network Diagnostic\xpnetdiag.exe"="%windir%\Network Diagnostic\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{5d2009a4-43b3-11de-99ef-0019d12aa62f}]
shell\AutoRun\command - F:\Setup_FlipShare.exe
shell\Setup FlipShare\command - F:\Setup_FlipShare.exe

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{695ceb53-7edd-11dd-98e8-0019d12aa62f}]
shell\AutoRun\command - F:\InstallTomTomHOME.exe


======List of files/folders created in the last 1 months======

2009-11-07 07:59:16 ----D---- C:\rsit
2009-11-02 18:12:03 ----D---- C:\Program Files\iPod
2009-10-31 10:13:49 ----A---- C:\RootRepeal report 10-31-09 (11-13-49).txt
2009-10-15 21:37:51 ----HDC---- C:\WINDOWS\$NtUninstallKB958869$
2009-10-15 21:36:07 ----HDC---- C:\WINDOWS\$NtUninstallKB969059$
2009-10-15 21:35:21 ----HDC---- C:\WINDOWS\$NtUninstallKB954155_WM9$
2009-10-15 21:35:17 ----HDC---- C:\WINDOWS\$NtUninstallKB974112$
2009-10-15 21:35:12 ----HDC---- C:\WINDOWS\$NtUninstallKB975025$
2009-10-15 21:34:46 ----HDC---- C:\WINDOWS\$NtUninstallKB974571$
2009-10-15 21:33:25 ----HDC---- C:\WINDOWS\$NtUninstallKB971486$
2009-10-15 21:33:18 ----HDC---- C:\WINDOWS\$NtUninstallKB973525$
2009-10-15 21:32:38 ----HDC---- C:\WINDOWS\$NtUninstallKB953295$
2009-10-15 21:32:06 ----HDC---- C:\WINDOWS\$NtUninstallKB975467$
2009-10-12 15:00:55 ----HDC---- C:\WINDOWS\$NtUninstallKB968389$

======List of files/folders modified in the last 1 months======

2009-11-10 23:01:50 ----D---- C:\WINDOWS\Prefetch
2009-11-10 22:31:42 ----D---- C:\WINDOWS\system32
2009-11-10 22:31:41 ----D---- C:\Program Files\Mozilla Firefox
2009-11-10 20:12:02 ----D---- C:\WINDOWS\Temp
2009-11-10 16:04:13 ----SHD---- C:\WINDOWS\Installer
2009-11-10 07:07:38 ----D---- C:\Program Files\Symantec AntiVirus
2009-11-10 07:05:39 ----A---- C:\WINDOWS\ModemLog_Conexant D850 56K V.9x DFVc Modem.txt
2009-11-09 22:37:47 ----A---- C:\WINDOWS\SchedLgU.Txt
2009-11-08 11:12:43 ----D---- C:\WINDOWS
2009-11-08 11:12:43 ----D---- C:\Program Files\Coupons
2009-11-04 16:04:17 ----HD---- C:\WINDOWS\inf
2009-11-04 16:04:07 ----RSHDC---- C:\WINDOWS\system32\dllcache
2009-11-04 16:04:04 ----D---- C:\WINDOWS\ie7updates
2009-11-04 12:46:03 ----HD---- C:\WINDOWS\$hf_mig$
2009-11-04 12:46:00 ----D---- C:\WINDOWS\system32\CatRoot2
2009-11-02 18:13:25 ----HD---- C:\Config.Msi
2009-11-02 18:12:38 ----D---- C:\Program Files\iTunes
2009-11-02 18:12:03 ----RD---- C:\Program Files
2009-11-02 18:12:01 ----D---- C:\Program Files\Common Files\Apple
2009-11-02 18:04:41 ----D---- C:\WINDOWS\WinSxS
2009-11-01 07:24:25 ----AC---- C:\WINDOWS\system32\PerfStringBackup.INI
2009-10-31 09:59:41 ----D---- C:\WINDOWS\system32\drivers
2009-10-31 09:21:36 ----D---- C:\Program Files\Trend Micro
2009-10-25 21:03:17 ----D---- C:\WINDOWS\system32\FxsTmp
2009-10-20 22:08:54 ----A---- C:\WINDOWS\system32\mshtml.dll
2009-10-19 19:53:02 ----D---- C:\WINDOWS\Help
2009-10-16 06:53:31 ----D---- C:\WINDOWS\Microsoft.NET
2009-10-16 06:53:27 ----RSD---- C:\WINDOWS\assembly
2009-10-15 21:37:56 ----A---- C:\WINDOWS\imsins.BAK
2009-10-15 21:35:03 ----D---- C:\WINDOWS\system32\en-US
2009-10-15 21:35:03 ----D---- C:\Program Files\Internet Explorer
2009-10-13 20:20:43 ----A---- C:\WINDOWS\win.ini

======List of drivers (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======

R1 DLACDBHM;DLACDBHM; C:\WINDOWS\System32\Drivers\DLACDBHM.SYS [2005-08-25 5628]
R1 DLARTL_N;DLARTL_N; C:\WINDOWS\System32\Drivers\DLARTL_N.SYS [2005-08-25 22684]
R1 eeCtrl;Symantec Eraser Control driver; \??\C:\Program Files\Common Files\Symantec Shared\EENGINE\eeCtrl.sys []
R1 ELhid;EL hid Service; \??\C:\WINDOWS\System32\Drivers\Elhid.sys []
R1 ELkbd;EL KB Service; \??\C:\WINDOWS\System32\Drivers\Elkbd.sys []
R1 ELmon;EL Monitor Service; \??\C:\WINDOWS\System32\Drivers\Elmon.sys []
R1 ELmou;EL Mouse Service; \??\C:\WINDOWS\System32\Drivers\Elmou.sys []
R1 intelppm;Intel Processor Driver; C:\WINDOWS\system32\DRIVERS\intelppm.sys [2008-04-13 36352]
R1 kbdhid;Keyboard HID Driver; C:\WINDOWS\system32\DRIVERS\kbdhid.sys [2008-04-13 14592]
R1 SAVRT;SAVRT; \??\C:\Program Files\Symantec AntiVirus\savrt.sys []
R1 SAVRTPEL;SAVRTPEL; \??\C:\Program Files\Symantec AntiVirus\Savrtpel.sys []
R1 SPBBCDrv;SPBBCDrv; \??\C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCDrv.sys []
R1 SYMTDI;SYMTDI; C:\WINDOWS\System32\Drivers\SYMTDI.SYS [2007-03-28 189584]
R2 DLABOIOM;DLABOIOM; C:\WINDOWS\System32\DLA\DLABOIOM.SYS [2005-09-08 25628]
R2 DLADResN;DLADResN; C:\WINDOWS\System32\DLA\DLADResN.SYS [2005-09-08 2496]
R2 DLAIFS_M;DLAIFS_M; C:\WINDOWS\System32\DLA\DLAIFS_M.SYS [2005-09-08 86524]
R2 DLAOPIOM;DLAOPIOM; C:\WINDOWS\System32\DLA\DLAOPIOM.SYS [2005-09-08 14684]
R2 DLAPoolM;DLAPoolM; C:\WINDOWS\System32\DLA\DLAPoolM.SYS [2005-09-08 6364]
R2 DLAUDF_M;DLAUDF_M; C:\WINDOWS\System32\DLA\DLAUDF_M.SYS [2005-09-08 87036]
R2 DLAUDFAM;DLAUDFAM; C:\WINDOWS\System32\DLA\DLAUDFAM.SYS [2005-09-08 94332]
R2 DRVNDDM;DRVNDDM; C:\WINDOWS\System32\Drivers\DRVNDDM.SYS [2005-08-12 40544]
R2 mdmxsdk;mdmxsdk; C:\WINDOWS\system32\DRIVERS\mdmxsdk.sys [2003-04-09 11043]
R3 e1express;Intel® PRO/1000 PCI Express Network Connection Driver; C:\WINDOWS\system32\DRIVERS\e1e5132.sys [2006-07-19 230400]
R3 ELacpi;ELacpi; C:\WINDOWS\system32\DRIVERS\ELacpi.sys [2006-05-09 9728]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv; \??\C:\Program Files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys []
R3 GEARAspiWDM;GEAR ASPI Filter Driver; C:\WINDOWS\System32\Drivers\GEARAspiWDM.sys [2009-05-18 26600]
R3 HDAudBus;Microsoft UAA Bus Driver for High Definition Audio; C:\WINDOWS\system32\DRIVERS\HDAudBus.sys [2004-08-12 137728]
R3 HidUsb;Microsoft HID Class Driver; C:\WINDOWS\system32\DRIVERS\hidusb.sys [2008-04-13 10368]
R3 HPZid412;IEEE-1284.4 Driver HPZid412; C:\WINDOWS\system32\DRIVERS\HPZid412.sys [2007-03-07 49920]
R3 HPZipr12;Print Class Driver for IEEE-1284.4 HPZipr12; C:\WINDOWS\system32\DRIVERS\HPZipr12.sys [2007-03-07 16496]
R3 HPZius12;USB to IEEE-1284.4 Translation Driver HPZius12; C:\WINDOWS\system32\DRIVERS\HPZius12.sys [2007-03-07 21568]
R3 HSF_DP;HSF_DP; C:\WINDOWS\system32\DRIVERS\HSF_DP.sys [2003-11-17 1042432]
R3 HSFHWBS2;HSFHWBS2; C:\WINDOWS\system32\DRIVERS\HSFHWBS2.sys [2003-11-17 212224]
R3 MODEMCSA;Unimodem Streaming Filter Device; C:\WINDOWS\system32\drivers\MODEMCSA.sys [2001-08-17 16128]
R3 mouhid;Mouse HID Driver; C:\WINDOWS\system32\DRIVERS\mouhid.sys [2004-08-10 12160]
R3 NAVENG;NAVENG; \??\C:\PROGRA~1\COMMON~1\SYMANT~1\VIRUSD~1\20091106.003\naveng.sys []
R3 NAVEX15;NAVEX15; \??\C:\PROGRA~1\COMMON~1\SYMANT~1\VIRUSD~1\20091106.003\navex15.sys []
R3 NuidFltr;NUID filter driver; C:\WINDOWS\system32\DRIVERS\NuidFltr.sys [2009-05-09 14736]
R3 nv;nv; C:\WINDOWS\system32\DRIVERS\nv4_mini.sys [2006-06-16 3581888]
R3 STHDA;SigmaTel High Definition Audio CODEC; C:\WINDOWS\system32\drivers\sthda.sys [2006-07-24 1156648]
R3 SymEvent;SymEvent; \??\C:\WINDOWS\system32\Drivers\SYMEVENT.SYS []
R3 SYMREDRV;SYMREDRV; C:\WINDOWS\System32\Drivers\SYMREDRV.SYS [2007-03-28 24208]
R3 usbccgp;Microsoft USB Generic Parent Driver; C:\WINDOWS\system32\DRIVERS\usbccgp.sys [2008-04-13 32128]
R3 usbehci;Microsoft USB 2.0 Enhanced Host Controller Miniport Driver; C:\WINDOWS\system32\DRIVERS\usbehci.sys [2008-04-13 30208]
R3 usbhub;Microsoft USB Standard Hub Driver; C:\WINDOWS\system32\DRIVERS\usbhub.sys [2004-08-10 57600]
R3 usbprint;Microsoft USB PRINTER Class; C:\WINDOWS\system32\DRIVERS\usbprint.sys [2008-04-13 25856]
R3 usbscan;USB Scanner Driver; C:\WINDOWS\system32\DRIVERS\usbscan.sys [2004-08-03 15104]
R3 USBSTOR;USB Mass Storage Driver; C:\WINDOWS\system32\DRIVERS\USBSTOR.SYS [2008-04-13 26368]
R3 usbuhci;Microsoft USB Universal Host Controller Miniport Driver; C:\WINDOWS\system32\DRIVERS\usbuhci.sys [2004-08-10 20480]
R3 Wdf01000;Wdf01000; C:\WINDOWS\system32\DRIVERS\Wdf01000.sys [2006-11-02 492000]
R3 winachsf;winachsf; C:\WINDOWS\system32\DRIVERS\HSF_CNXT.sys [2003-11-17 680704]
S3 awtoapob;awtoapob; \??\C:\DOCUME~1\BOB&ME~1\LOCALS~1\Temp\awtoapob.sys []
S3 bvrp_pci;bvrp_pci; C:\WINDOWS\system32\drivers\bvrp_pci.sys []
S3 catchme;catchme; C:\WINDOWS\system32\drivers\catchme.sys []
S3 DSproct;DSproct; C:\WINDOWS\system32\drivers\DSproct.sys []
S3 E100B;Intel® PRO Adapter Driver; C:\WINDOWS\system32\DRIVERS\e100b325.sys [2001-08-17 117760]
S3 MHNDRV;MHN driver; C:\WINDOWS\system32\DRIVERS\mhndrv.sys [2004-08-10 11008]
S3 NAL;Nal Service ; \??\C:\WINDOWS\system32\Drivers\iqvw32.sys []
S3 usbbus;LGE CDMA Composite USB Device; C:\WINDOWS\system32\DRIVERS\lgusbbus.sys [2007-04-09 12672]
S3 UsbDiag;LGE CDMA USB Serial Port; C:\WINDOWS\system32\DRIVERS\lgusbdiag.sys [2007-04-09 21248]
S3 USBModem;LGE CDMA USB Modem; C:\WINDOWS\system32\DRIVERS\lgusbmodem.sys [2007-04-09 22912]
S3 wanatw;WAN Miniport (ATW); C:\WINDOWS\system32\DRIVERS\wanatw4.sys []
S3 WudfPf;Windows Driver Foundation - User-mode Driver Framework Platform Driver; C:\WINDOWS\system32\DRIVERS\WudfPf.sys [2006-09-28 77568]
S3 WudfRd;Windows Driver Foundation - User-mode Driver Framework Reflector; C:\WINDOWS\system32\DRIVERS\wudfrd.sys [2006-09-28 82944]
S4 agp440;Intel AGP Bus Filter; C:\WINDOWS\system32\DRIVERS\agp440.sys [2008-04-13 42368]
S4 agpCPQ;Compaq AGP Bus Filter; C:\WINDOWS\system32\DRIVERS\agpCPQ.sys [2008-04-13 44928]
S4 alim1541;ALI AGP Bus Filter; C:\WINDOWS\system32\DRIVERS\alim1541.sys [2008-04-13 42752]
S4 amdagp;AMD AGP Bus Filter Driver; C:\WINDOWS\system32\DRIVERS\amdagp.sys [2008-04-13 43008]
S4 atapi;Standard IDE/ESDI Hard Disk Controller; C:\WINDOWS\system32\DRIVERS\atapi.sys [2008-04-13 96512]
S4 cbidf;cbidf; C:\WINDOWS\system32\DRIVERS\cbidf2k.sys [2004-08-10 13952]
S4 IntelIde;IntelIde; C:\WINDOWS\system32\DRIVERS\intelide.sys [2008-04-13 5504]
S4 sisagp;SIS AGP Bus Filter; C:\WINDOWS\system32\DRIVERS\sisagp.sys [2008-04-13 40960]
S4 viaagp;VIA AGP Bus Filter; C:\WINDOWS\system32\DRIVERS\viaagp.sys [2008-04-13 42240]

======List of services (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======

R2 Apple Mobile Device;Apple Mobile Device; C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe [2009-06-05 144712]
R2 Bonjour Service;Bonjour Service; C:\Program Files\Bonjour\mDNSResponder.exe [2008-12-12 238888]
R2 ccEvtMgr;Symantec Event Manager; C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe [2007-05-29 192104]
R2 ccSetMgr;Symantec Settings Manager; C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe [2007-05-29 169576]
R2 DefWatch;Symantec AntiVirus Definition Watcher; C:\Program Files\Symantec AntiVirus\DefWatch.exe [2007-06-06 31424]
R2 ELService;Intel® Quick Resume technology; C:\Program Files\Intel\IntelDH\Intel® Quick Resume Technology Drivers\Elservice.exe [2006-06-01 180224]
R2 FlipShare Service;FlipShare Service; C:\Program Files\Flip Video\FlipShare\FlipShareService.exe [2009-06-04 451904]
R2 hpqddsvc;HP CUE DeviceDiscovery Service; C:\WINDOWS\system32\svchost.exe [2008-04-13 14336]
R2 IAANTMON;Intel® Matrix Storage Event Monitor; C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe [2006-07-06 90112]
R2 JavaQuickStarterService;Java Quick Starter; C:\Program Files\Java\jre6\bin\jqs.exe [2009-07-25 153376]
R2 McrdSvc;Media Center Extender Service; C:\WINDOWS\ehome\mcrdsvc.exe [2005-08-05 99328]
R2 MDM;Machine Debug Manager; C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE [2003-06-19 322120]
R2 Net Driver HPZ12;Net Driver HPZ12; C:\WINDOWS\System32\svchost.exe [2008-04-13 14336]
R2 NVSvc;NVIDIA Display Driver Service; C:\WINDOWS\system32\nvsvc32.exe [2006-06-16 143427]
R2 OpenCASE Media Agent;OpenCASE Media Agent; C:\Program Files\OpenCASE\OpenCASE Media Agent\MediaAgent.exe [2008-01-16 814728]
R2 Pml Driver HPZ12;Pml Driver HPZ12; C:\WINDOWS\System32\svchost.exe [2008-04-13 14336]
R2 SPBBCSvc;Symantec SPBBCSvc; C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe [2007-01-10 1160792]
R2 Symantec AntiVirus;Symantec AntiVirus; C:\Program Files\Symantec AntiVirus\Rtvscan.exe [2007-06-06 1821376]
R2 TomTomHOMEService;TomTomHOMEService; C:\Program Files\TomTom HOME 2\TomTomHOMEService.exe [2009-08-27 92008]
R3 hpqcxs08;hpqcxs08; C:\WINDOWS\system32\svchost.exe [2008-04-13 14336]
R3 iPod Service;iPod Service; C:\Program Files\iPod\bin\iPodService.exe [2009-10-28 545568]
S2 Fax;Fax; C:\WINDOWS\system32\fxssvc.exe [2008-04-13 267776]
S3 aspnet_state;ASP.NET State Service; C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\aspnet_state.exe [2008-07-25 34312]
S3 clr_optimization_v2.0.50727_32;.NET Runtime Optimization Service v2.0.50727_X86; C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe [2008-07-25 69632]
S3 FontCache3.0.0.0;Windows Presentation Foundation Font Cache 3.0.0.0; c:\WINDOWS\Microsoft.NET\Framework\v3.0\WPF\PresentationFontCache.exe [2008-07-29 46104]
S3 idsvc;Windows CardSpace; c:\WINDOWS\Microsoft.NET\Framework\v3.0\Windows Communication Foundation\infocard.exe [2008-07-29 881664]
S3 LiveUpdate;LiveUpdate; C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE [2006-09-02 2528960]
S3 MHN;MHN; C:\WINDOWS\System32\svchost.exe [2008-04-13 14336]
S3 ose;Office Source Engine; C:\Program Files\Common Files\Microsoft Shared\Source Engine\OSE.EXE [2003-07-28 89136]
S3 SavRoam;SAVRoam; C:\Program Files\Symantec AntiVirus\SavRoam.exe [2007-06-06 116928]
S3 SNDSrvc;Symantec Network Drivers Service; C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe [2007-03-28 214672]
S3 UMWdf;Windows User Mode Driver Framework; C:\WINDOWS\system32\wdfmgr.exe [2005-04-20 38912]
S3 WMPNetworkSvc;Windows Media Player Network Sharing Service; C:\Program Files\Windows Media Player\wmpnetwk.exe [2006-10-18 913408]
S3 WudfSvc;Windows Driver Foundation - User-mode Driver Framework; C:\WINDOWS\system32\svchost.exe [2008-04-13 14336]
S4 NetTcpPortSharing;Net.Tcp Port Sharing Service; c:\WINDOWS\Microsoft.NET\Framework\v3.0\Windows Communication Foundation\SMSvcHost.exe [2008-07-29 132096]

-----------------EOF-----------------

#7 aommaster

aommaster

    I !<3 malware


  • Malware Response Team
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Posted 11 November 2009 - 10:43 AM

Hello, pizan21.
Looks good!

You said:

I was not able to uninstall Wild Tangent

Did you get an error message? If so, what did it say? Or did you not want to uninstall WildTangent?




We need to run a Panda Active Scan
  • Please go here to run Panda's ActiveScan
  • Once you are on the Panda site click the Scan your PC button
  • A new window will open...click the Check Now button
  • Enter your Country
  • Enter your State/Province
  • Enter your e-mail address and click send
  • Select either Home User or Company
  • Click the big Scan Now button
  • If it wants to install an ActiveX component allow it
  • It will start downloading the files it requires for the scan (Note: It may take a couple of minutes)
  • When download is complete, click on My Computer to start the scan
  • When the scan completes, if anything malicious is detected, click the See Report button, then Save Report and save it to a convenient location. Post the contents of the ActiveScan report
NEXT:

Please answer the following questions

Are you still getting the redirects? Do you seem to have any more problems with your computer?

In your next reply, please include the following:
  • ActiveScan Report
  • Answers to my questions above

My website: http://aommaster.com
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#8 pizan21

pizan21
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Posted 13 November 2009 - 08:23 AM

When I attempted to uninstall Wild Tangent, I received an error message stating "You need Administrator privileges to uninstall Wild Tangent web driver."

I am no longer having any re-direct issues!

However, 2 issues still remain:

1) Microsoft updates are not being properly installed. The yellow shield is always showing and updates repeatedly fail to install.

2) Some sites (Panda for one) indicate that I am running an older version of Firefox, however I've updated numerous times. No issues with IE, except I'd rather not use it.

Here is the ActiveScan log:

;***********************************************************************************************************************************************************************************
ANALYSIS: 2009-11-13 07:12:32
PROTECTIONS: 0
MALWARE: 16
SUSPECTS: 2
;***********************************************************************************************************************************************************************************
PROTECTIONS
Description Version Active Updated
;===================================================================================================================================================================================
;===================================================================================================================================================================================
MALWARE
Id Description Type Active Severity Disinfectable Disinfected Location
;===================================================================================================================================================================================
00047939 adware/exact.searchbar Adware No 0 Yes No c:\documents and settings\bob & melissa\local settings\temp\blank.gif
00139061 Cookie/Doubleclick TrackingCookie No 0 Yes No c:\documents and settings\bob & melissa\cookies\bob_&_melissa@doubleclick[2].txt
00139064 Cookie/Atlas DMT TrackingCookie No 0 Yes No c:\documents and settings\bob & melissa\cookies\bob_&_melissa@atdmt[1].txt
00145731 Cookie/Tribalfusion TrackingCookie No 0 Yes No c:\documents and settings\bob & melissa\cookies\bob_&_melissa@tribalfusion[1].txt
00145738 Cookie/Mediaplex TrackingCookie No 0 Yes No c:\documents and settings\bob & melissa\cookies\bob_&_melissa@mediaplex[2].txt
00167642 Cookie/Com.com TrackingCookie No 0 Yes No c:\documents and settings\bob & melissa\cookies\bob_&_melissa@com[1].txt
00168056 Cookie/YieldManager TrackingCookie No 0 Yes No c:\documents and settings\bob & melissa\cookies\bob_&_melissa@ad.yieldmanager[1].txt
00168061 Cookie/Apmebf TrackingCookie No 0 Yes No c:\documents and settings\bob & melissa\cookies\bob_&_melissa@apmebf[1].txt
00168090 Cookie/Serving-sys TrackingCookie No 0 Yes No c:\documents and settings\bob & melissa\cookies\bob_&_melissa@serving-sys[1].txt
00168093 Cookie/Serving-sys TrackingCookie No 0 Yes No c:\documents and settings\bob & melissa\cookies\bob_&_melissa@bs.serving-sys[2].txt
00169190 Cookie/Advertising TrackingCookie No 0 Yes No c:\documents and settings\bob & melissa\cookies\bob_&_melissa@advertising[1].txt
00170495 Cookie/PointRoll TrackingCookie No 0 Yes No c:\documents and settings\bob & melissa\cookies\bob_&_melissa@ads.pointroll[2].txt
00170556 Cookie/RealMedia TrackingCookie No 0 Yes No c:\documents and settings\bob & melissa\cookies\bob_&_melissa@realmedia[1].txt
00171982 Cookie/QuestionMarket TrackingCookie No 0 Yes No c:\documents and settings\bob & melissa\cookies\bob_&_melissa@questionmarket[2].txt
00172221 Cookie/Zedo TrackingCookie No 0 Yes No c:\documents and settings\bob & melissa\cookies\bob_&_melissa@zedo[2].txt
00966839 Spyware/Virtumonde Spyware No 1 Yes No c:\program files\viewpoint\viewpoint experience technology\components\swfview.dll
;===================================================================================================================================================================================
SUSPECTS
Sent Location
;===================================================================================================================================================================================
No c:\documents and settings\bob & melissa\my documents\downloads\firefox setup 3.5.3(2).exe
No c:\documents and settings\bob & melissa\my documents\downloads\the_comedian.exe
;===================================================================================================================================================================================
VULNERABILITIES
Id Severity Description
;===================================================================================================================================================================================
;===================================================================================================================================================================================

#9 aommaster

aommaster

    I !<3 malware


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Posted 13 November 2009 - 12:03 PM

Hello, pizan21.
Viewpoint Warning!

The logs also show Viewpoint Manager installed, Viewpoint Manager is considered as foistware instead of malware since it is installed without users approval but doesn't spy or do anything "bad". This changed from what we know in 2006 read this article:

Viewpoint to Plunge Into Adware

I suggest you remove the program now. Go to Start > Control Panel > Add or Remove Programs. From within Add or Remove Programs uninstall the following if they exist:
  • Viewpoint
  • Viewpoint Manager
  • Viewpoint Media Player



We need to run an MBAM Scan
  • Please download Malwarebytes Anti-Malware and save it to your desktop.
    alternate download link 1
    alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on Download_mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • Run MBAM and you will be asked to update the program before performing a scan.
    If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
    If you encounter any problems while downloading the updates, manually download them from here
    and just double-click on mbam-rules.exe to install.
  • On the Scanner tab:
    • Make sure the "Perform Quick Scan" option is selected.
    • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
  • Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad and you may be prompted to restart your computer. (see Note below)
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts. Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.



NEXT:

We need to download and run ComboFix (by sUBs)
  • Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan.
    They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results". For more details, please check this thread
  • Please download ComboFix from one of these locations:
    Link 1
    Link 2
    ** IMPORTANT !!! Save ComboFix.exe to your Desktop
  • Double click on ComboFix.exe & follow the prompts.
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
    **Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.
  • Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:
    The Recovery Console was successfully installed. Click 'Yes' to continue scanning for malware. Click 'No' to exit
  • Click on Yes, to continue scanning for malware.
  • When finished, it will produce a log for you. Please include the C:\ComboFix.txt in your next reply along with a new HijackThis log.
**A word of warning: Neither I nor sUBs are responsible for any damage you may have caused your machine by running ComboFix on your own.
**This tool is not a toy and not for everyday use.
**ComboFix SHOULD NOT be used unless requested by a forum helper


In your next reply, please include the following:
  • MBAM Log
  • ComboFix.txt
  • Fresh HijackThis Log

My website: http://aommaster.com
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Please do not send me PM's requesting for help. The forums are there for a reason : )
If I am helping you and do not respond to your thread for 48 hours, please send me a PM


#10 pizan21

pizan21
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Posted 13 November 2009 - 10:30 PM

I was able to remove ViewPoint Media Player, however still having issues removing WildTangent. Here are the logs:

Malwarebytes' Anti-Malware 1.41
Database version: 3166
Windows 5.1.2600 Service Pack 3

11/13/2009 8:37:50 PM
mbam-log-2009-11-13 (20-37-50).txt

Scan type: Quick Scan
Objects scanned: 121192
Time elapsed: 8 minute(s), 1 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)



ComboFix 09-11-14.01 - Bob & Melissa 11/13/2009 20:50.2.2 - FAT32x86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1022.415 [GMT -6:00]
Running from: c:\documents and settings\Bob & Melissa\My Documents\Downloads\ComboFix.exe
Command switches used :: c:\documents and settings\Bob & Melissa\My Documents\Downloads\ComboFix.exe
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\windows\COUPON~1.OCX
c:\windows\CouponPrinter.ocx

.
((((((((((((((((((((((((( Files Created from 2009-10-14 to 2009-11-14 )))))))))))))))))))))))))))))))
.

2009-11-14 00:13 . 2009-09-10 20:54 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2009-11-14 00:13 . 2009-09-10 20:53 19160 ----a-w- c:\windows\system32\drivers\mbam.sys
2009-11-14 00:13 . 2009-11-14 00:13 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2009-11-12 00:20 . 2009-06-30 15:37 28552 ----a-w- c:\windows\system32\drivers\pavboot.sys
2009-11-12 00:20 . 2009-11-12 00:20 -------- d-----w- c:\program files\Panda Security
2009-11-11 12:48 . 2009-11-11 12:48 79488 ----a-w- c:\documents and settings\Bob & Melissa\Application Data\Sun\Java\jre1.6.0_17\gtapi.dll
2009-11-07 13:59 . 2009-11-07 13:59 -------- d-----w- C:\rsit
2009-11-03 00:12 . 2009-11-03 00:12 -------- d-----w- c:\program files\iPod
2009-11-03 00:02 . 2009-11-03 00:02 79144 ----a-w- c:\documents and settings\All Users\Application Data\Apple Computer\Installer Cache\iTunes 9.0.2.25\SetupAdmin.exe

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-11-14 03:08 . 2009-07-21 01:51 -------- d-----w- c:\program files\Symantec AntiVirus
2009-11-14 00:11 . 2007-01-06 01:20 -------- d-----w- c:\documents and settings\All Users\Application Data\Viewpoint
2009-11-12 13:24 . 2008-03-10 00:10 66560 --sha-w- c:\documents and settings\All Users\Application Data\ExtendMedia\Media Agent\ac.dll
2009-11-08 17:12 . 2008-08-19 18:20 -------- d-----w- c:\program files\Coupons
2009-11-03 00:12 . 2007-01-11 00:14 -------- d-----w- c:\program files\iTunes
2009-11-03 00:12 . 2008-02-11 23:48 -------- d-----w- c:\program files\Common Files\Apple
2009-10-31 15:21 . 2007-01-06 01:17 -------- d-----w- c:\program files\Trend Micro
2009-10-08 23:13 . 2007-01-06 01:19 -------- d-----w- c:\program files\Common Files\AOL
2009-10-08 23:13 . 2007-01-06 01:19 -------- d-----w- c:\documents and settings\All Users\Application Data\AOL
2009-10-08 23:11 . 2009-08-06 00:37 -------- d-----w- c:\program files\Enigma Software Group
2009-10-04 20:49 . 2009-10-04 20:49 -------- d-----w- c:\program files\The Weather Channel Toolbar
2009-10-04 20:47 . 2009-10-04 20:47 -------- d-----w- c:\program files\The Weather Channel FW
2009-10-01 02:39 . 2009-10-01 02:39 60980 ---ha-w- c:\windows\system32\mlfcache.dat
2009-09-17 03:08 . 2007-01-11 00:14 -------- d-----w- c:\documents and settings\Bob & Melissa\Application Data\Apple Computer
2009-09-11 14:18 . 2004-08-10 11:00 136192 ----a-w- c:\windows\system32\msv1_0.dll
2009-09-04 21:03 . 2004-08-10 11:00 58880 ----a-w- c:\windows\system32\msasn1.dll
2009-08-29 07:36 . 2006-03-04 03:33 832512 ----a-w- c:\windows\system32\wininet.dll
2009-08-29 07:36 . 2004-08-10 11:00 78336 ----a-w- c:\windows\system32\ieencode.dll
2009-08-29 07:36 . 2004-08-10 11:00 17408 ------w- c:\windows\system32\corpol.dll
2009-08-26 08:00 . 2004-08-10 11:00 247326 ----a-w- c:\windows\system32\strmdll.dll
2009-01-07 00:44 . 2009-01-07 00:44 7681352 ----a-w- c:\program files\yahoo_firefox_3.0.5_setup_us.exe
.

------- Sigcheck -------

[-] 2005-08-04 00:29 . B9715B9C18BC6C8F4B66733D208CC9F7 . 25088 . . [10.0.3790.4332] . . c:\windows\$NtUninstallWMFDist11$\mspmsnsv.dll
[-] 2005-08-04 00:29 . B9715B9C18BC6C8F4B66733D208CC9F7 . 25088 . . [10.0.3790.4332] . . c:\windows\RegisteredPackages\{30C7234B-6482-4A55-A11D-ECD9030313F2}\MsPMSNSv.dll
[-] 2005-08-04 00:29 . B9715B9C18BC6C8F4B66733D208CC9F7 . 25088 . . [10.0.3790.4332] . . c:\windows\system32\MsPMSNSv.dll
[-] 2005-08-04 00:29 . B9715B9C18BC6C8F4B66733D208CC9F7 . 25088 . . [10.0.3790.4332] . . c:\windows\system32\dllcache\mspmsnsv.dll
[7] 2004-08-10 11:00 . 6EAA72FD9EF993EC1FA9A06DE65105DA . 25088 . . [10.0.3790.3646] . . c:\windows\RegisteredPackages\{30C7234B-6482-4A55-A11D-ECD9030313F2}$BACKUP$\System\MsPMSNSv.dll
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"PxDotNetLoader"="c:\program files\Fidelity Investments\Fidelity Active Trader\System\ATPStartupAssistant.exe" [2009-03-25 42336]
"TomTomHOME.exe"="c:\program files\TomTom HOME 2\TomTomHOMERunner.exe" [2009-08-27 247144]
"DW6"="c:\program files\The Weather Channel FW\Desktop\DesktopWeather.exe" [2009-04-23 801904]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2006-06-16 7323648]
"IAAnotif"="c:\program files\Intel\Intel Matrix Storage Manager\Iaanotif.exe" [2006-07-06 151552]
"DLA"="c:\windows\System32\DLA\DLACTRLW.EXE" [2005-09-08 122940]
"ISUSPM Startup"="c:\progra~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe" [2004-07-27 221184]
"ISUSScheduler"="c:\program files\Common Files\InstallShield\UpdateService\issch.exe" [2004-07-27 81920]
"ehTray"="c:\windows\ehome\ehtray.exe" [2004-08-10 59392]
"HP Software Update"="c:\program files\HP\HP Software Update\HPWuSchd2.exe" [2007-03-12 49152]
"Media Codec Update Service"="c:\program files\Essentials Codec Pack\update.exe" [2007-04-08 303104]
"AppleSyncNotifier"="c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe" [2009-08-13 177440]
"ccApp"="c:\program files\Common Files\Symantec Shared\ccApp.exe" [2007-05-29 52840]
"vptray"="c:\progra~1\SYMANT~1\\vptray.exe" [2007-06-06 125632]
"SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2009-07-25 149280]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2009-09-05 417792]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2009-10-29 141600]
"SigmatelSysTrayApp"="stsystra.exe" - c:\windows\stsystra.exe [2006-07-24 282624]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
Adobe Reader Speed Launch.lnk - c:\program files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [2008-4-23 29696]
Digital Line Detect.lnk - c:\program files\Digital Line Detect\DLG.exe [2007-1-5 24576]
HP Digital Imaging Monitor.lnk - c:\program files\HP\Digital Imaging\bin\hpqtra08.exe [2008-3-25 214360]

[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusOverride"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Messenger\\msmsgs.exe"=
"c:\\WINDOWS\\system32\\msiexec.exe"=
"c:\\Program Files\\NBC Direct\\StoreFrontPlayer.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=

R0 pavboot;pavboot;c:\windows\system32\drivers\pavboot.sys [11/11/2009 6:20 PM 28552]
R2 FlipShare Service;FlipShare Service;c:\program files\Flip Video\FlipShare\FlipShareService.exe [6/4/2009 4:41 PM 451904]
R2 OpenCASE Media Agent;OpenCASE Media Agent;c:\program files\OpenCASE\OpenCASE Media Agent\MediaAgent.exe [1/16/2008 2:57 PM 814728]
R2 TomTomHOMEService;TomTomHOMEService;c:\program files\TomTom HOME 2\TomTomHOMEService.exe [8/27/2009 9:05 AM 92008]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [8/28/2009 7:02 PM 102448]
S3 SavRoam;SAVRoam;c:\program files\Symantec AntiVirus\SavRoam.exe [6/6/2007 2:24 PM 116928]

--- Other Services/Drivers In Memory ---

*NewlyCreated* - MBR
*NewlyCreated* - PAVBOOT
*NewlyCreated* - PROCEXP113
*Deregistered* - mbr
*Deregistered* - PROCEXP113

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
HPZ12 REG_MULTI_SZ Pml Driver HPZ12 Net Driver HPZ12
hpdevmgmt REG_MULTI_SZ hpqcxs08 hpqddsvc
.
Contents of the 'Scheduled Tasks' folder

2009-11-09 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-07-30 17:34]

2009-11-13 c:\windows\Tasks\User_Feed_Synchronization-{4F250034-4B86-4864-8AF5-4DD92D9D4379}.job
- c:\windows\system32\msfeedssync.exe [2006-10-17 00:36]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.google.com/
uInternet Connection Wizard,ShellNext = iexplore
uInternet Settings,ProxyOverride = *.local
IE: &Search
IE: E&xport to Microsoft Excel - c:\progra~1\MI1933~1\OFFICE11\EXCEL.EXE/3000
FF - ProfilePath - c:\documents and settings\Bob & Melissa\Application Data\Mozilla\Firefox\Profiles\ssmckjdv.default\
FF - prefs.js: browser.startup.homepage - www.yahoo.com
FF - plugin: c:\documents and settings\Bob & Melissa\Application Data\Mozilla\Firefox\Profiles\ssmckjdv.default\extensions\moveplayer@movenetworks.com\platform\WINNT_x86-msvc\plugins\npmnqmp071303000006.dll
FF - plugin: c:\program files\Mozilla Firefox\plugins\npCouponPrinter.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension\

---- FIREFOX POLICIES ----
FF - user.js: yahoo.homepage.dontask - truec:\program files\Mozilla Firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);
.
.
------- File Associations -------
.
regfile\shell\edit\command=%SystemRoot%\system32\NOTEPAD.EXE %1
.
- - - - ORPHANS REMOVED - - - -

HKCU-Run-Uniblue RegistryBooster 2009 - c:\program files\Uniblue\RegistryBooster\RegistryBooster.exe



**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-11-13 21:13
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
Completion time: 2009-11-13 21:23
ComboFix-quarantined-files.txt 2009-11-14 03:22
ComboFix2.txt 2009-07-29 23:49

Pre-Run: 158,859,493,376 bytes free
Post-Run: 159,823,581,184 bytes free

WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(2)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
multi(0)disk(0)rdisk(0)partition(2)\WINDOWS="Windows XP Media Center Edition" /noexecute=optin /fastdetect

- - End Of File - - 935D5ED200F74D0009DBE5435C61BA13


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:28:58 PM, on 11/13/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16915)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\vptray.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\TomTom HOME 2\TomTomHOMERunner.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Flip Video\FlipShare\FlipShareService.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\OpenCASE\OpenCASE Media Agent\MediaAgent.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\TomTom HOME 2\TomTomHOMEService.exe
C:\Program Files\Intel\IntelDH\Intel® Quick Resume Technology Drivers\Elservice.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqbam08.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk-rel&channel=us&ibd=0070105
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files\HP\Smart Web Printing\hpswp_printenhancer.dll
O2 - BHO: HP Print Clips - {053F9267-DC04-4294-A72C-58F732D338C0} - C:\Program Files\HP\Smart Web Printing\hpswp_framework.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\BAE\BAE.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: The Weather Channel Toolbar - {2E5E800E-6AC0-411E-940A-369530A35E43} - C:\WINDOWS\system32\TwcToolbarIe7.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [IAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe
O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [Media Codec Update Service] C:\Program Files\Essentials Codec Pack\update.exe -silent
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\\vptray.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [PxDotNetLoader] "C:\Program Files\Fidelity Investments\Fidelity Active Trader\System\ATPStartupAssistant.exe"
O4 - HKCU\..\Run: [TomTomHOME.exe] "C:\Program Files\TomTom HOME 2\TomTomHOMERunner.exe"
O4 - HKCU\..\Run: [DW6] "C:\Program Files\The Weather Channel FW\Desktop\DesktopWeather.exe"
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: HP Clipbook - {58ECB495-38F0-49cb-A538-10282ABF65E7} - C:\Program Files\HP\Smart Web Printing\hpswp_extensions.dll
O9 - Extra button: HP Smart Select - {700259D7-1666-479a-93B1-3250410481E8} - C:\Program Files\HP\Smart Web Printing\hpswp_extensions.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://a1540.g.akamai.net/7/1540/52/200612...ex/qtplugin.cab
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2008.1...toUploader5.cab
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://photo.walgreens.com/WalgreensActivia.cab
O16 - DPF: {474F00F5-3853-492C-AC3A-476512BBC336} (UploadListView Class) - http://picasaweb.google.com/s/v/39.24/uploader2.cab
O16 - DPF: {493ACF15-5CD9-4474-82A6-91670C3DD66E} (LinkedIn ContactFinderControl) - http://www.linkedin.com/cab/LinkedInContactFinderControl.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/...b?1198108689701
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftu...b?1200847748765
O16 - DPF: {9191F686-7F0A-441D-8A98-2FE3AC1BD913} (ActiveScan 2.0 Installer Class) - http://acs.pandasoftware.com/activescan/cabs/as2stubie.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shoc...ash/swflash.cab
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: Intel® Quick Resume technology (ELService) - Intel Corporation - C:\Program Files\Intel\IntelDH\Intel® Quick Resume Technology Drivers\Elservice.exe
O23 - Service: FlipShare Service - Unknown owner - C:\Program Files\Flip Video\FlipShare\FlipShareService.exe
O23 - Service: Intel® Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: OpenCASE Media Agent - ExtendMedia Inc. - C:\Program Files\OpenCASE\OpenCASE Media Agent\MediaAgent.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
O23 - Service: TomTomHOMEService - TomTom - C:\Program Files\TomTom HOME 2\TomTomHOMEService.exe

--
End of file - 10697 bytes

#11 aommaster

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Posted 14 November 2009 - 02:37 PM

Hi!

I'm assuming you already have adminstrator privileges and can't uninstall WildTangent from your PC. Try going here and use the automatic tool.

For your windows updates, I recommend you try installing updates one at a time, and see which one gives you an error. Then, please post back with the error code you got.

Your Firefox issue just seems like a false report from the Panda Active scan website, so it's nothing to worry about. However, you could try completely uninstalling it and then reinstalling it and see if that fixes the problem.

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#12 pizan21

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Posted 16 November 2009 - 08:32 AM

I was able to remove WildTangent using one of the other suggested methods.

I also uninstalled Firefox, then reinstalled, so we'll see if that helps with the Panda issue.

Finally, the following 2 updates were not installed:

Update for Microsoft Office Outlook 2003 Junk Email Filter (KB974771)

Security Update for Microsoft Office 2003 (KB972580)

Any ideas?

Still no re-direct issues!

#13 aommaster

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Posted 16 November 2009 - 09:39 AM

Hi!

Good to know you got those problems fixed. :(

Now, for those updates, try installing them again, but when you get an error message, write down the error code produced, and post it here.

Thanks!

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#14 pizan21

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Posted 16 November 2009 - 07:13 PM

I received this message after the installation failed:

The following updates were not installed

Update for Microsoft Office Outlook 2003 Junk Email Filter (KB974771)

Security Update for Microsoft Office 2003 (KB972580)

#15 aommaster

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Posted 16 November 2009 - 08:33 PM

Hi!

Do you have any office applications running while you were doing the update?

The best way to make sure that is not the case is to restart your computer and then attempt to install them. Let me know if that fixes the problem.

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