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First Trojan, now Rootkit. Won't reboot in Safe Mode...


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4 replies to this topic

#1 elka

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Posted 30 October 2009 - 03:45 PM

Greetings kind souls,

As you can probably glean from the title of this post, this computer has been infected with Rootkit TDSS. This is the last in a series of infections that have been coming up since a week back when a Fake Trojan Alert appeared. I have AVG, Spyware Doctor, Mbam, and SuperAntiSpyware. After these viruses are located and removed, it is only a matter of days until a new one is found. Since my understanding of these things is limited, I can only imagine that somewhere in the hard drive, one of these applications has a 'foothold' beyond the reach of the scanners. So if anyone can tell me how I can get rid of this for good, I would be very grateful.

Other symptoms:

1) When computer boots, error message:

RUN DLL
Error loading C:\WINDOWS\aqobuzix.dll
The module could not be found

2) Not possible to start computer in safe mode

3) Computer will not shut down

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#2 elka

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Posted 31 October 2009 - 04:45 AM

Anyone able to help?

#3 garmanma

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Posted 01 November 2009 - 10:19 PM

Download Process Explorer
Open it and look for aqobuzix.dll
When you locate it, right-click on it and select Kill Process

Then run



We Need to check for Rootkits with RootRepeal
  • Download RootRepeal from the following location and save it to your desktop.
  • Extract RootRepeal.exe from the archive (If you did not use the "Direct Download" mirror).
  • Open Posted Image on your desktop.
  • Click the Posted Image tab.
  • Click the Posted Image button.
  • Check all seven boxes: Posted Image
  • Push Ok
  • Check the box for your main system drive (Usually C:), and press Ok.
  • Allow RootRepeal to run a scan of your system. This may take some time.
  • Once the scan completes, push the Posted Image button. Save the log to your desktop, using a distinctive name, such as RootRepeal.txt. Include this report in your next reply, please.

----------------------------------

Please note: If Rootrepeal fails to run, try this step: Click Settings - Options. Set the Disk Access slider to High

Also try: right-click on rootrepeal.exe and rename it to tatertot.scr
Mark
Posted Image
why won't my laptop work?

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#4 elka

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Posted 02 November 2009 - 03:31 PM

Hello thanks for your reply.

Unfortunately in the meantime the situation has taken a turn for the worse. Being impatient, I located some instructions on this thread http://www.daniweb.com/forums/thread55438.html which for some reason I took to apply to my problem.

So, after following user Stein's instructions, I restarted my computer and was then met with a 'Driver_IRQL_NOT_LESS_OR EQUAL' BSOD, accompanied by some pretty colours flashing along the bottom of the screen and some horizontal stripes along the top, both of which I imagine shouldn't have really been there. This was as much as the computer could do, since it still doesn't want to start in safe mode.

After repeated turnings on and off it has now revived. There is I suspect quite a serious problem - the error report that got sent to the nice folks at Windows was corrupted. In your opinion it worth my while to try to fix this or am I better off wiping the drive and reinstalling the OS (don't have many programmes to lose)?

Cheers,

elka

#5 garmanma

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Posted 02 November 2009 - 08:49 PM

In my opinion, it is always better to start over fresh
It is what I would do
Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
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