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trouble surfing internet but downloads are okay.


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2 replies to this topic

#1 farazahmed

farazahmed

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Posted 30 October 2009 - 12:36 AM

Hi,
I have been having a few issues with my internet connection lately .
The problem is basically with the surfing part, when I am searching for info and browing on the internet.
whether I use firefox or internet explorer, the page loads extremely slow and sometimes doesnt load at all.
Usually, I get a network timeout error or server not found error.

I am really not sure what's wrong, because the download speed is good.
I get a consistent speed of above 100 kb/s for my downloads.

Here is a hijackthis log , so you can help me with this.

----------------------------------------------------------------------------------------------------

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:20:12 PM, on 10/29/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
D:\WINDOWS\System32\smss.exe
D:\WINDOWS\system32\winlogon.exe
D:\WINDOWS\system32\services.exe
D:\WINDOWS\system32\lsass.exe
D:\WINDOWS\system32\svchost.exe
D:\WINDOWS\System32\svchost.exe
D:\WINDOWS\system32\svchost.exe
D:\WINDOWS\system32\spoolsv.exe
D:\Program Files\Avira\AntiVir Desktop\sched.exe
D:\WINDOWS\Explorer.EXE
D:\Program Files\Avira\AntiVir Desktop\avguard.exe
D:\WINDOWS\System32\svchost.exe
D:\Program Files\Micro Niche Finder\srvany.exe
D:\Program Files\Micro Niche Finder\bggoogle.exe
D:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
D:\WINDOWS\system32\igfxtray.exe
D:\WINDOWS\system32\hkcmd.exe
D:\WINDOWS\system32\igfxpers.exe
D:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe
D:\Program Files\Synaptics\SynTP\SynTPEnh.exe
D:\Program Files\Java\jre1.6.0_02\bin\jusched.exe
D:\Program Files\Avira\AntiVir Desktop\avgnt.exe
D:\Program Files\IObit\Advanced SystemCare 3\AWC.exe
D:\WINDOWS\system32\ctfmon.exe
D:\Program Files\uTorrent\uTorrent.exe
E:\Program Files\DAP\DAP.EXE
D:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
D:\WINDOWS\system32\svchost.exe
D:\Program Files\IObit\Advanced SystemCare 3\Sup_SmartRAM.exe
e:\Program Files\VideoLAN\VLC\vlc.exe
D:\Program Files\Windows Live\Mail\wlmail.exe
D:\Program Files\Windows Live\Contacts\wlcomm.exe
D:\Program Files\Microsoft Office\Office10\WINWORD.EXE
D:\Program Files\Microsoft\Office Live\OfficeLiveSignIn.exe
D:\Program Files\Mozilla Firefox\firefox.exe
F:\faraz\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.hp.com/
O1 - Hosts: 213.203.216.114 www.marketsamurai.com
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - D:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - D:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - D:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - D:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - D:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - D:\Program Files\Google\GoogleToolbarNotifier\5.3.4501.1418\swg.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - D:\Program Files\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll
O4 - HKLM\..\Run: [igfxtray] D:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] D:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] D:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [QlbCtrl] %ProgramFiles%\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start
O4 - HKLM\..\Run: [SynTPEnh] D:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "D:\Program Files\Java\jre1.6.0_02\bin\jusched.exe"
O4 - HKLM\..\Run: [avgnt] "D:\Program Files\Avira\AntiVir Desktop\avgnt.exe" /min
O4 - HKCU\..\Run: [Advanced SystemCare 3] "D:\Program Files\IObit\Advanced SystemCare 3\AWC.exe" /startup
O4 - HKCU\..\Run: [ctfmon.exe] D:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [uTorrent] "D:\Program Files\uTorrent\uTorrent.exe"
O4 - HKCU\..\Run: [DownloadAccelerator] "E:\Program Files\DAP\DAP.EXE" /STARTUP
O4 - HKCU\..\Run: [swg] "D:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - Global Startup: Microsoft Office.lnk = D:\Program Files\Microsoft Office\Office10\OSA.EXE
O9 - Extra button: Run WinHTTrack - {36ECAF82-3300-8F84-092E-AFF36D6C7040} - F:\WinHTTrack\WinHTTrackIEBar.dll
O9 - Extra 'Tools' menuitem: Launch WinHTTrack - {36ECAF82-3300-8F84-092E-AFF36D6C7040} - F:\WinHTTrack\WinHTTrackIEBar.dll
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedC...bin/AvSniff.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedC...n/bin/cabsa.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{6230268D-34A9-42DC-BEA9-21E26726FDBB}: NameServer = 192.168.15.1
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - D:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O18 - Filter: x-sdch - {B1759355-3EEC-4C1E-B0F1-B719FE26E377} - D:\Program Files\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll
O23 - Service: AddFiltr - Hewlett-Packard Development Company, L.P. - D:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\AddFiltr.exe
O23 - Service: Adobe LM Service - Unknown owner - D:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Avira AntiVir Scheduler (AntiVirSchedulerService) - Avira GmbH - D:\Program Files\Avira\AntiVir Desktop\sched.exe
O23 - Service: Avira AntiVir Guard (AntiVirService) - Avira GmbH - D:\Program Files\Avira\AntiVir Desktop\avguard.exe
O23 - Service: Google Software Updater (gusvc) - Google - D:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - D:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
O23 - Service: Micro Niche Finder Background Download Service - Unknown owner - D:\Program Files\Micro Niche Finder\srvany.exe
O23 - Service: NBService - Nero AG - E:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
O23 - Service: NMIndexingService - Nero AG - D:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
O23 - Service: ServiceLayer - Nokia. - D:\Program Files\PC Connectivity Solution\ServiceLayer.exe

--
End of file - 6930 bytes
-------------------------------------------------------------------------

Please let me know, how to solve this problem.

regards,
faraz

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#2 m0le

m0le

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Posted 05 November 2009 - 08:08 PM

Hi,

Welcome to Bleeping Computer. My name is m0le and I will be helping you with your log.
  • Please subscribe to this topic, if you haven't already. You can subscribe by clicking the Options box to the right of your topic title and selecting Track This Topic.

  • Please avoid installing/uninstalling or updating any programs and attempting any unsupervised fixes or scans. This can make helping you impossible.

  • Please reply to this post so I know you are there.
The forum is busy and we need to have replies as soon as possible. If I haven't had a reply after 3 days I will bump the topic and if you do not reply by the following day after that then I will close the topic.

Once I receive a reply then I will return with your first instructions.

Thanks :(
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#3 m0le

m0le

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Posted 08 November 2009 - 04:52 AM

Since this issue appears to be resolved ... this topic has been closed. Glad we could help. :(

If you're the topic starter, and need this topic reopened, please contact me via pm with the address of the thread.

Everyone else please begin a New Topic.
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