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Google redirect issues and no safe mode

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2 replies to this topic

#1 chappy1934


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  • Local time:06:03 PM

Posted 29 October 2009 - 03:40 PM

Google redirect issues and no safe mode

I seem to have a problem with my searches in google being redirected, both in IE7 and Mozilla Firefox 3.5.4. Also, I am unable to boot in Safe Mode - it gets to the Mup line and then reboots. I have cleaned my computer with Malwarebytes. The first run found around 1000 infections. Subsequent runs have found fewer, but many are the same as before. The google search bar in Firefox directs to hxxp://search-gala.com Also cannot update Malwarebytes or other anti malware programs. Also, on occasion a yellow box appears in the lower right corner saying anitvirus has been disabled. Any help would be appreciated.

DDS (Ver_09-10-26.01) - NTFSx86
Run by chris at 16:21:37.04 on Thu 10/29/2009
Internet Explorer: 7.0.5730.13 BrowserJavaVersion: 1.6.0_07
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2046.1364 [GMT -4:00]

AV: Windows System Defender *On-access scanning enabled* (Updated) {778BC08E-1FD4-4FF6-BFE7-5145946F3444}
AV: Windows System Defender *On-access scanning enabled* (Updated) {020AF624-867B-4C12-B45E-686711F227EB}
AV: Windows System Defender *On-access scanning enabled* (Updated) {4ABA9830-6A10-4DB4-9EC1-6DC99DAA3613}
AV: Symantec AntiVirus Corporate Edition *On-access scanning disabled* (Updated) {FB06448E-52B8-493A-90F3-E43226D3305C}
FW: Windows System Defender *enabled* {BD4B959B-8D76-4E3D-9553-70B77C630190}
FW: Windows System Defender *enabled* {1BD1ACA4-7D8E-4427-A4CC-EFCBF3BD5272}
FW: Windows System Defender *enabled* {74AF4E5E-64DC-4A82-A5A4-A27186BD7911}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Symantec AntiVirus\SavRoam.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\chris.LOURX\Desktop\dds.scr

============== Pseudo HJT Report ===============

uDefault_Page_URL = hxxp://companyweb
uStart Page = hxxp://companyweb
mDefault_Page_URL = hxxp://companyweb
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.6.0_07\bin\ssv.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.1.1309.15642\swg.dll
BHO: Google Dictionary Compression sdch: {c84d72fe-e17d-4195-bb24-76c02e2e7c4e} - c:\program files\google\google toolbar\component\fastsearch_A8904FB862BD9564.dll
BHO: CBrowserHelperObject Object: {ca6319c0-31b7-401e-a518-a07c3db8f777} - c:\program files\dell\bae\BAE.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [nwiz] nwiz.exe /installquiet
mRun: [NVHotkey] rundll32.exe nvHotkey.dll,Start
mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
mRun: [Broadcom Wireless Manager UI] c:\windows\system32\WLTRAY.exe
mRun: [<NO NAME>]
mRun: [SigmatelSysTrayApp] stsystra.exe
mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"
mRun: [vptray] c:\progra~1\symant~1\VPTray.exe
mRun: [Synchronization Manager] %SystemRoot%\system32\mobsync.exe /logon
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [Malwarebytes Anti-Malware (reboot)] "c:\program files\malwarebytes' anti-malware\mbam.exe" /runcleanupscript
mPolicies-explorer: NoWelcomeScreen = 1 (0x1)
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBC} - c:\program files\java\jre1.6.0_07\bin\ssv.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\mi05e6~1\office11\REFIEBAR.DLL
DPF: {05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8} - hxxp://download.microsoft.com/download/e/7/3/e7345c16-80aa-4488-ae10-9ac6be844f99/OGAControl.cab
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://go.microsoft.com/fwlink/?linkid=39204
DPF: {238F6F83-B8B4-11CF-8771-00A024541EE3} - hxxp://a516.g.akamai.net/f/516/25175/7d/runaware.download.akamai.com/25175/citrix/wficat-no-eula.cab
DPF: {485D813E-EE26-4DF8-9FAF-DEDF2885306E} - hxxp://server/connectcomputer/nshelp.dll
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1239979302640
DPF: {7584C670-2274-4EFB-B00B-D6AABA6D3850} - hxxps://server.lourx.com/Remote/msrdp.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {C7DB51B4-BCF7-4923-8874-7F1A0DC92277} - hxxp://office.microsoft.com/officeupdate/content/opuc4.cab
DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
Filter: x-sdch - {B1759355-3EEC-4C1E-B0F1-B719FE26E377} - c:\program files\google\google toolbar\component\fastsearch_A8904FB862BD9564.dll
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.dll
Notify: NavLogon - c:\windows\system32\NavLogon.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL
LSA: Notification Packages = scecli scecli
IFEO: image file execution options - svchost.exe
IFEO: brastk.exe - svchost.exe

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\chris~1.lou\applic~1\mozilla\firefox\profiles\z10vn2wz.default\
FF - prefs.js: browser.search.selectedEngine - search
FF - prefs.js: browser.startup.homepage - hxxp://companyweb/default.aspx
FF - prefs.js: network.proxy.type - 4
FF - component: c:\documents and settings\chris.lourx\application data\mozilla\firefox\profiles\z10vn2wz.default\extensions\{e0b8c461-f8fb-49b4-8373-fe32e9252800}\platform\winnt_x86-msvc\components\enbar3.dll
FF - component: c:\program files\mozilla firefox\components\GoogleDesktopMozilla.dll
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA}

c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);

============= SERVICES / DRIVERS ===============

R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2008-5-13 8944]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2008-5-13 55024]
R2 SavRoam;SAVRoam;c:\program files\symantec antivirus\SavRoam.exe [2006-6-15 115952]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2009-9-4 102448]
R3 SASENUM;SASENUM;c:\program files\superantispyware\SASENUM.SYS [2008-5-13 7408]

=============== Created Last 30 ================

2009-10-29 17:29:04 0 d-----w- c:\docume~1\chris~1.lou\applic~1\LockHunter
2009-10-29 17:27:03 0 d-----w- c:\program files\LockHunter
2009-10-29 15:23:13 118 ----a-w- c:\windows\xj43g2xd42.tmp
2009-10-28 20:35:02 0 d-----w- c:\program files\Trend Micro
2009-10-27 20:01:05 0 ----a-w- c:\windows\SC.INS
2009-10-27 19:57:03 184 ----a-w- c:\windows\jidh7to42.tmp
2009-09-29 20:48:10 0 d-----w- c:\program files\mvmkfv

==================== Find3M ====================

2009-09-10 18:54:06 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2009-09-10 18:53:50 19160 ----a-w- c:\windows\system32\drivers\mbam.sys

============= FINISH: 16:23:37.68 ===============

Attached Files

Edited by Orange Blossom, 29 October 2009 - 08:29 PM.
Deactivate link. ~ OB

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#2 syler


  • Malware Response Team
  • 8,150 posts
  • Gender:Male
  • Location:Warrington, UK
  • Local time:11:03 PM

Posted 04 November 2009 - 10:39 PM


We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and
we are trying our best to keep up.

My name is Syler and I will be helping you to solve your Malware issues. If you have since resolved your issues I would appreciate if you
would let me no so I can close this topic, if you still need help please let me no what issues you are still having, in your next reply.

  • Download random's system information tool (RSIT) by random/random from here and save it to your desktop.
  • Double click on RSIT.exe to run RSIT.
  • Click Continue at the disclaimer screen.
  • Once it has finished, two logs will open. Please post the contents of both log.txt (<<will be maximized) and info.txt (<<will be minimized)
Then please post back here with the following:
  • log.txt
  • info.txt


#3 syler


  • Malware Response Team
  • 8,150 posts
  • Gender:Male
  • Location:Warrington, UK
  • Local time:11:03 PM

Posted 09 November 2009 - 07:24 PM

Due to the lack of feedback this Topic is closed.

If you need this topic reopened, please request this by sending me a PM
with the address of the thread. This applies only to the original topic starter.

Everyone else please begin a New Topic.


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