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CD Woes


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#1 The Computer Chic

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Posted 29 October 2009 - 02:53 PM

I have a computer that came to me today at work that crashes every time it attempts to read a CD ROM. This happens with all CD's. It's running XP Pro, the inside is all clean, and the cables and everything are in good working order. Funny thing is, I can install something from a CD, and even browse files from a CD. The problem occurs when trying to play a game from the disc.

Any ideas?

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#2 Budapest

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Posted 29 October 2009 - 05:02 PM

So is it only one CD that causes the computer to crash?
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#3 the_patriot11

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Posted 30 October 2009 - 12:17 AM

is it only games? and if so, when does it restart? like immediately after it loads, after playing awhile?

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Primary system: Motherboard: ASUS M4A89GTD PRO/USB3, Processor: AMD Phenom II x4 945, Memory: 16 gigs of Patriot G2 DDR3 1600, Video: AMD Sapphire Nitro R9 380, Storage: 1 WD 500 gig HD, 1 Hitachi 500 gig HD, and Power supply: Coolermaster 750 watt, OS: Windows 10 64 bit. 

Media Center: Motherboard: Gigabyte mp61p-S3, Processor: AMD Athlon 64 x2 6000+, Memory: 6 gigs Patriot DDR2 800, Video: Gigabyte GeForce GT730, Storage: 500 gig Hitachi, PSU: Seasonic M1211 620W full modular, OS: Windows 10.

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#4 The Computer Chic

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Posted 30 October 2009 - 08:30 AM

The restart occurs as soon as you hear the CD start to spin. I put an OS CD in the drive, and the computer constantly reboots with it in the drive. Took me several tries to get it to the point where I could eject it.

I'm guessing I could replace the drive, but I would like to know all the what's and why for's.

#5 the_patriot11

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Posted 30 October 2009 - 10:45 AM

My guess is its either a faulty drive or an unstable driver. Try reinstalling the driver for it (go into device manager, right click the CD drive, click properties, then driver there should be an option there to do it)

picard5.jpg

 

Primary system: Motherboard: ASUS M4A89GTD PRO/USB3, Processor: AMD Phenom II x4 945, Memory: 16 gigs of Patriot G2 DDR3 1600, Video: AMD Sapphire Nitro R9 380, Storage: 1 WD 500 gig HD, 1 Hitachi 500 gig HD, and Power supply: Coolermaster 750 watt, OS: Windows 10 64 bit. 

Media Center: Motherboard: Gigabyte mp61p-S3, Processor: AMD Athlon 64 x2 6000+, Memory: 6 gigs Patriot DDR2 800, Video: Gigabyte GeForce GT730, Storage: 500 gig Hitachi, PSU: Seasonic M1211 620W full modular, OS: Windows 10.

If I don't reply within 24 hours of your reply, feel free to send me a pm.


#6 The Computer Chic

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Posted 30 October 2009 - 12:44 PM

A new drive works fine. I guess it was a faulty drive. I had already tried to rollback and update the drivers to no avail. Thanks for the insight, the_patriot09.




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