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Infected with max++


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3 replies to this topic

#1 cypherr

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Posted 29 October 2009 - 01:00 PM

Hello,

My computer has been infected and after following some of the scanning steps on other posts, I realized that it is the max++ rootkit. However, I am not sure the steps necessary to fix my computer and do not want to cause further damage! I know that the information I have provided is limited, but I am not sure of what log sheets you would like me to attach. Any help would be greatly appreciated. Thank you in advance!

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#2 garmanma

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Posted 29 October 2009 - 04:08 PM

Welcome to BC
Let's make a couple of logs



:flowers:

We Need to check for Rootkits with RootRepeal
  • Download RootRepeal from the following location and save it to your desktop.
  • Extract RootRepeal.exe from the archive (If you did not use the "Direct Download" mirror).
  • Open Posted Image on your desktop.
  • Click the Posted Image tab.
  • Click the Posted Image button.
  • Check all seven boxes: Posted Image
  • Push Ok
  • Check the box for your main system drive (Usually C:), and press Ok.
  • Allow RootRepeal to run a scan of your system. This may take some time.
  • Once the scan completes, push the Posted Image button. Save the log to your desktop, using a distinctive name, such as RootRepeal.txt. Include this report in your next reply, please.

----------------------------------

Please note: If Rootrepeal fails to run, try this step: Click Settings - Options. Set the Disk Access slider to High

Also try: right-click on rootrepeal.exe and rename it to tatertot.scr

==============================

Step2:
Please download Win32kDiag.exe by AD and save it to your desktop.
alternate download 1
alternate download 2
  • This tool will create a diagnostic report
  • Double-click on Win32kDiag.exe to run and let it finish.
  • When it states Finished! Press any key to exit..., press any key on your keyboard to close the program.
  • A file called Win32kDiag.txt should be created on your Desktop.
  • Open that file in Notepad and copy/paste the entire contents (from Starting up... to Finished! Press any key to exit...) in your next reply.
--------------------------------------


:thumbsup: Go to Posted Image > Run..., then copy and paste this command into the open box: cmd
Click OK.
At the command prompt C:\>, copy and paste the following command and press Enter:
DIR /a/s %windir%\scecli.dll %windir%\netlogon.dll %windir%\eventlog.dll >Log.txt & START notepad Log.txt
A file called log.txt should be created on your Desktop.
Open that file and copy/paste the contents in your next reply.
Mark
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#3 cypherr

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Posted 29 October 2009 - 06:54 PM

Thank you very much for your help. I apologize for posting this in the wrong forum originally and appreciate your service. I should also mention that I have run some things to remove the rootkit, but I am still not able to run a virus scan and am having problems with access privileges. Perhaps there are still infections on the computer?

Anyway, I ran the scans and they are as follows:

ROOTREPEAL AD, 2007-2009
==================================================
Scan Start Time: 2009/10/29 17:21
Program Version: Version 1.3.5.0
Windows Version: Windows XP SP3
==================================================

Drivers
-------------------
Name: dump_atapi.sys
Image Path: C:\WINDOWS\System32\Drivers\dump_atapi.sys
Address: 0xEE559000 Size: 98304 File Visible: No Signed: -
Status: -

Name: dump_WMILIB.SYS
Image Path: C:\WINDOWS\System32\Drivers\dump_WMILIB.SYS
Address: 0xF79CD000 Size: 8192 File Visible: No Signed: -
Status: -

Name: rootrepeal.sys
Image Path: C:\WINDOWS\system32\drivers\rootrepeal.sys
Address: 0xEC281000 Size: 49152 File Visible: No Signed: -
Status: -

Hidden/Locked Files
-------------------
Path: C:\hiberfil.sys
Status: Locked to the Windows API!

Path: c:\documents and settings\ronnie b\local settings\temp\~dfde55.tmp
Status: Allocation size mismatch (API: 12288, Raw: 0)

Path: c:\documents and settings\ronnie b\application data\mozilla\firefox\profiles\ylxom6uo.default\places.sqlite-journal
Status: Allocation size mismatch (API: 28672, Raw: 24576)

Path: C:\Documents and Settings\Ronnie B\Application Data\Mozilla\Firefox\Profiles\ylxom6uo.default\sessionstore.js
Status: Could not get file information (Error 0xc0000008)

==EOF==


=======================================================================

And here is the log from Win32kDiag.exe

Running from: C:\Documents and Settings\Ronnie B\Desktop\Win32kDiag.exe

Log file at : C:\Documents and Settings\Ronnie B\Desktop\Win32kDiag.txt

WARNING: Could not get backup privileges!

Searching 'C:\WINDOWS'...





Finished!

=======================================================================

And from the last scan...

Volume in drive C has no label.
Volume Serial Number is 013C-8B73

Directory of C:\WINDOWS\$NtServicePackUninstall$

08/04/2004 03:00 AM 180,224 scecli.dll

Directory of C:\WINDOWS\$NtServicePackUninstall$

08/04/2004 03:00 AM 407,040 netlogon.dll

Directory of C:\WINDOWS\$NtServicePackUninstall$

08/04/2004 03:00 AM 55,808 eventlog.dll
3 File(s) 643,072 bytes

Directory of C:\WINDOWS\ERDNT\cache

04/13/2008 07:12 PM 181,248 scecli.dll

Directory of C:\WINDOWS\ERDNT\cache

04/13/2008 07:12 PM 407,040 netlogon.dll

Directory of C:\WINDOWS\ERDNT\cache

04/13/2008 07:11 PM 56,320 eventlog.dll
3 File(s) 644,608 bytes

Directory of C:\WINDOWS\ServicePackFiles\i386

04/13/2008 07:12 PM 181,248 scecli.dll

Directory of C:\WINDOWS\ServicePackFiles\i386

04/13/2008 07:12 PM 407,040 netlogon.dll
2 File(s) 588,288 bytes

Directory of C:\WINDOWS\system32

04/13/2008 07:12 PM 181,248 scecli.dll

Directory of C:\WINDOWS\system32

04/13/2008 07:12 PM 407,040 netlogon.dll

Directory of C:\WINDOWS\system32

04/13/2008 07:11 PM 56,320 eventlog.dll
3 File(s) 644,608 bytes

Directory of C:\WINDOWS\system32\dllcache

04/13/2008 07:12 PM 181,248 scecli.dll

Directory of C:\WINDOWS\system32\dllcache

04/13/2008 07:12 PM 407,040 netlogon.dll

Directory of C:\WINDOWS\system32\dllcache

04/13/2008 07:11 PM 56,320 eventlog.dll
3 File(s) 644,608 bytes

Total Files Listed:
14 File(s) 3,165,184 bytes
0 Dir(s) 32,231,751,680 bytes free

Edited by cypherr, 29 October 2009 - 07:05 PM.


#4 garmanma

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Posted 30 October 2009 - 05:37 PM

What scan did you use that told you, you had max++?

Please run this application and try Root Repeal again



Please download Rkill by Grinler and save it to your desktop.Link 2
Link 3
Link 4
  • Double-click on the Rkill desktop icon to run the tool.
  • If using Vista, right-click on it and Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • If it does not work, repeat the process and attempt to use one of the remaining links until the tool runs.
  • If the tool does not run from any of the links provided, please let me know.
Do not reboot the computer or you will have to run it again
Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
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