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8 replies to this topic

#1 grayday

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Posted 29 October 2009 - 07:07 AM

Hello,I am new to this site and just wanted to say hello,and hope I dont mess up posting LOL

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#2 boopme

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Posted 29 October 2009 - 09:28 AM

Hello and welcome.Looks like you posted well. :thumbsup:
Now that your log is properly posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a HJT Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show it the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the HJT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the HJT Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 grayday

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Posted 31 October 2009 - 09:49 AM

Hello,thanks for replying.I will be patient and not change anything.I lost my internet connection,and had a devil of a time getting it back.I think this is a great site.

#4 jgweed

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Posted 31 October 2009 - 10:03 AM

Thanks for joining, and welcome to BC!
I am sure that our Members can help you with your problem.
Regards,
John
Whereof one cannot speak, thereof one should be silent.

#5 grayday

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Posted 31 October 2009 - 10:33 AM

hello John,and thank you.

#6 Guest_The weatherman_*

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Posted 31 October 2009 - 10:44 AM

Hello grayday,

Welcome to Bleeping Computer, it's good to see you here.

If your unsure how this board works, please have a look in the New User Orientation forum.

There is also some most useful information in the Tutorials. :thumbsup:

#7 grayday

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Posted 31 October 2009 - 02:11 PM

thank you weatherman for the welcome.I appreciate it.

#8 toycel90

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Posted 06 November 2009 - 01:15 PM

Welcome to BC graday, you will get some very good assistance here. They have helped me in the past.


toycel90

Edited by toycel90, 06 November 2009 - 02:21 PM.


#9 boopme

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Posted 06 November 2009 - 03:41 PM

Welcome to you also toycel90,thanks for joining us.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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