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Windows Automatic Updates Disabled


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9 replies to this topic

#1 wonderingpuff

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Posted 29 October 2009 - 12:13 AM

I am having a few problems but firstly is that windows automatic updates have been disabled. After I go to Control Panel System to turn it on, it is still showing that it is disabled. Secondly, firefox would often times pop up a new blank window.

I've had few problems with with AntiVir and similar malwares in the past but Malwarebytes has been able to take care of it for me.

The reports are attached.

I appreciate any help. Thanks a bunch.

==============================================================

DDS (Ver_09-10-26.01) - FAT32x86
Run by Sylvia Ng at 17:54:49.21 on Wed 10/28/2009
Internet Explorer: 6.0.2900.2180 BrowserJavaVersion: 1.6.0_11
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.1023.427 [GMT -7:00]

AV: AVG Anti-Virus Free *On-access scanning enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
SVCHOST.EXE
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
C:\WINDOWS\Explorer.EXE
SVCHOST.EXE
SVCHOST.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Common Files\Autodesk Shared\Service\AdskScSrv.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\system32\cisvc.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\Canon\MyPrinter\BJMyPrt.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\WINDOWS\system32\LxrJD31s.exe
C:\Program Files\Common Files\Research In Motion\Auto Update\RIMAutoUpdate.exe
C:\Program Files\SAP\SAPsetup\setup\Updater\NwSapSetupUserNotificationTool.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\PeerGuardian2\pg2.exe
C:\Documents and Settings\Sylvia Ng\Local Settings\Application Data\Google\Update\GoogleUpdate.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\SAP\SAPsetup\setup\Updater\NwSapAutoWorkstationUpdateService.exe
C:\WINDOWS\System32\svchost.exe -k imgsvc
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\cidaemon.exe
C:\WINDOWS\system32\cidaemon.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Sylvia Ng\Desktop\dds.com

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com/
uSearch Page = hxxp://www.google.com
uSearch Bar = hxxp://www.google.com/ie
mDefault_Search_URL = hxxp://www.google.com/ie
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
mSearchAssistant = hxxp://www.google.com/ie
uURLSearchHooks: H - No File
uURLSearchHooks: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg8\toolbar\IEToolbar.dll
mURLSearchHooks: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg8\toolbar\IEToolbar.dll
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg8\avgssie.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
BHO: {5c255c8a-e604-49b4-9d64-90988571cecb} - No File
BHO: {60DC6F12-CCF8-44CC-A7C1-C4F70CFB21C1} - No File
BHO: Java™ Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg8\toolbar\IEToolbar.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: AVG Security Toolbar: {ccc7a320-b3ca-4199-b1a6-9f516dd69829} - c:\program files\avg\avg8\toolbar\IEToolbar.dll
TB: {A057A204-BACC-4D26-9990-79A187E2698E} - No File
EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
uRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NVMCTRAY.DLL,NvTaskbarInit
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [PeerGuardian] c:\program files\peerguardian2\pg2.exe
uRun: [Google Update] "c:\documents and settings\sylvia ng\local settings\application data\google\update\GoogleUpdate.exe" /c
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [SoundMan] SOUNDMAN.EXE
mRun: [Ink Monitor] c:\program files\epson\ink monitor\InkMonitor.exe
mRun: [CanonSolutionMenu] c:\program files\canon\solutionmenu\CNSLMAIN.exe /logon
mRun: [CanonMyPrinter] c:\program files\canon\myprinter\BJMyPrt.exe /logon
mRun: [nwiz] nwiz.exe /install
mRun: [AVG8_TRAY] c:\progra~1\avg\avg8\avgtray.exe
mRun: [PHIME2002ASync] c:\windows\system32\ime\tintlgnt\TINTSETP.EXE /SYNC
mRun: [PHIME2002A] c:\windows\system32\ime\tintlgnt\TINTSETP.EXE /IMEName
mRun: [BlackBerryAutoUpdate] c:\program files\common files\research in motion\auto update\RIMAutoUpdate.exe /background
mRun: [<NO NAME>]
mRun: [RoxWatchTray] "c:\program files\common files\roxio shared\9.0\sharedcom\RoxWatchTray9.exe"
mRun: [SAP_WUS_UNT] "c:\program files\sap\sapsetup\setup\updater\NwSapSetupUserNotificationTool.exe"
mRun: [Malwarebytes Anti-Malware (reboot)] "c:\program files\awww\awwww.exe" /runcleanupscript
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
dRun: [Nokia.PCSync] c:\program files\nokia\nokia pc suite 6\PcSync2.exe /NoDialog
StartupFolder: c:\docume~1\sylvia~1\startm~1\programs\startup\adobeg~1.lnk - c:\program files\common files\adobe\calibration\Adobe Gamma Loader.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office10\OSA.EXE
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office10\EXCEL.EXE/3000
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
IE: {dfb852a3-47f8-48c4-a200-58cab36fd2a2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
DPF: {25365FF3-2746-4230-9DA7-163CCA318309} - hxxp://inst.c-wss.com/n019p/EN/install/gtdownlr.cab
DPF: {3EA4FA88-E0BE-419A-A732-9B79B87A6ED0} - hxxp://dl.tvunetworks.com/TVUAx.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg8\avgpp.dll
Handler: saphtmlp - {D1F8BD1E-7967-11D2-B43A-006094B9EADB} - c:\program files\sap\frontend\sapgui\SAPHTMLP.DLL
Handler: sapr3 - {D1F8BD1E-7967-11D2-B43A-006094B9EADB} - c:\program files\sap\frontend\sapgui\SAPHTMLP.DLL
Notify: avgrsstarter - avgrsstx.dll
Notify: cbXOFVlk - cbXOFVlk.dll
AppInit_DLLs: NVDESK32.DLL kxloov.dll avgrsstx.dll iytcjn.dll mrlcjz.dll c:\windows\system32\zawibavu.dll xrdkko.dll tvacdh.dll udvmmc.dll c:\windows\system32\koyitawe.dll c:\windows\system32\mogeviga.dll c:\windows\system32\wuleluzu.dll fetabeke.dll c:\windows\system32\bodihovi.dll,lefikazi.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SSODL: yoyovepaw - {bbfc8c80-aedf-438e-83b9-e121b7bc0c61} - c:\windows\system32\bodihovi.dll
STS: jugezatag: {bbfc8c80-aedf-438e-83b9-e121b7bc0c61} - c:\windows\system32\bodihovi.dll
LSA: Notification Packages = scecli c:\windows\system32\zawibavu.dll c:\windows\system32\koyitawe.dll c:\windows\system32\mogeviga.dll c:\windows\system32\wuleluzu.dll nayoropi.dll vawopijo.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\sylvia~1\applic~1\mozilla\firefox\profiles\a7imjhss.default\
FF - prefs.js: browser.startup.homepage - about:blank
FF - component: c:\documents and settings\sylvia ng\application data\mozilla\firefox\profiles\a7imjhss.default\extensions\{463f6ca5-ee3c-4be1-b7e6-7fee11953374}\platform\winnt\components\FoxyTunes.dll
FF - plugin: c:\documents and settings\sylvia ng\application data\mozilla\firefox\profiles\a7imjhss.default\extensions\moveplayer@movenetworks.com\platform\winnt_x86-msvc\plugins\npmnqmp071101000055.dll
FF - plugin: c:\documents and settings\sylvia ng\local settings\application data\google\update\1.2.183.7\npGoogleOneClick8.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npatgpc.dll
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA}

============= SERVICES / DRIVERS ===============

R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2009-1-6 335240]
R1 AvgTdiX;AVG Free8 Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2009-1-6 108552]
R2 avg8emc;AVG Free8 E-mail Scanner;c:\progra~1\avg\avg8\avgemc.exe [2009-6-26 908056]
R2 avg8wd;AVG Free8 WatchDog;c:\progra~1\avg\avg8\avgwdsvc.exe [2009-6-26 297752]
R2 npf;NetGroup Packet Filter Driver;c:\windows\system32\drivers\npf.sys [2007-11-15 34064]
R2 nwsapautoworkstationupdatesvc;SAPSetup Automatic Workstation Update Service;c:\program files\sap\sapsetup\setup\updater\NwSapAutoWorkstationUpdateService.exe [2009-8-30 251248]
S2 mrsxb;mrsxb;c:\windows\system32\drivers\hyflq.sys --> c:\windows\system32\drivers\hyflq.sys [?]

=============== Created Last 30 ================

2009-10-28 22:52:23 0 d-----w- c:\windows\pss
2009-10-28 22:26:43 0 d-----w- c:\program files\WinPcap
2009-10-28 22:15:58 27136 ----a-w- c:\windows\system32\pqrs.tmo
2009-10-24 22:40:24 0 d-----w- c:\program files\Spybot - Search & Destroy
2009-10-24 22:40:24 0 d-----w- c:\docume~1\alluse~1\applic~1\Spybot - Search & Destroy
2009-10-24 20:07:51 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2009-10-24 20:07:49 19160 ----a-w- c:\windows\system32\drivers\mbam.sys
2009-10-24 20:07:49 0 d-----w- c:\program files\awww
2009-10-20 23:01:50 0 d-----w- c:\program files\iPod
2009-10-20 23:01:47 0 d-----w- c:\program files\iTunes
2009-10-20 23:01:47 0 d-----w- c:\docume~1\alluse~1\applic~1\{755AC846-7372-4AC8-8550-C52491DAA8BD}
2009-09-30 00:24:05 0 d-----w- c:\program files\Graphmatica

==================== Find3M ====================

2009-10-29 00:55:12 93420 ----a-w- c:\windows\system32\drivers\e2ec36e3.sys
2009-08-31 04:03:06 78600 ----a-w- c:\docume~1\sylvia~1\applic~1\GDIPFONTCACHEV1.DAT
2009-08-25 23:29:00 238469 ----a-w- c:\windows\system32\hjgruiruhemvsf.dat
2009-08-17 02:58:32 11952 ----a-w- c:\windows\system32\avgrsstx.dll
2009-07-25 18:15:00 1686 ----a-w- c:\program files\koserq.txt
2008-06-12 14:53:04 955904 ----a-w- c:\program files\common files\SAPActiveXL.xlt
2008-06-12 14:53:04 949760 ----a-w- c:\program files\common files\SAPActiveXL_nosig.xlt
2008-06-12 14:53:04 626688 ----a-w- c:\program files\common files\sapconsaccess.dll
2008-06-12 14:53:04 40960 ----a-w- c:\program files\common files\DigitalSignature.ocx
2008-06-12 14:53:04 3125248 ----a-w- c:\program files\common files\sapxlhelper.dll
2008-06-12 14:53:04 192512 ----a-w- c:\program files\common files\sapconsr3.dll

============= FINISH: 17:57:30.78 ===============

Attached Files



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#2 m0le

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Posted 04 November 2009 - 06:49 AM

Hi,

Welcome to Bleeping Computer. My name is m0le and I will be helping you with your log.
  • Please subscribe to this topic, if you haven't already. You can subscribe by clicking the Options box to the right of your topic title and selecting Track This Topic.

  • Please avoid installing/uninstalling or updating any programs and attempting any unsupervised fixes or scans. This can make helping you impossible.

  • Please reply to this post so I know you are there.
The forum is busy and we need to have replies as soon as possible. If I haven't had a reply after 3 days I will bump the topic and if you do not reply by the following day after that then I will close the topic.

Once I receive a reply then I will return with your first instructions.

Thanks :(
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#3 wonderingpuff

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Posted 05 November 2009 - 03:49 PM

Thanks a lot m0le.

Ready for your first instructions.

#4 m0le

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Posted 05 November 2009 - 05:53 PM

Hi wonderingpuff,

There's certainly a large amount of a trojan called Vundo here and the RootRepeal log shows rootkit activity, that has disabled your updates.


We need to run Combofix to see the extent of the infection and to remove as much as we can first up.

Please download ComboFix from one of these locations:* IMPORTANT !!! Save ComboFix.exe to your Desktop making sure you rename it comfix.exe
  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. (Click on this link to see a list of programs that should be disabled. The list is not all inclusive.)
  • Double click on Combofix.exe & follow the prompts.
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

Posted Image


Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

Posted Image


Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.

Thanks :(
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#5 wonderingpuff

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Posted 05 November 2009 - 10:49 PM

Combofix log is attached.

Thanks m0le!

Attached Files



#6 m0le

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Posted 06 November 2009 - 05:29 AM

That's removed the rootkit and drivers and some files... :( It seems Vundo has been partly removed already


One more driver to go

1. Close any open browsers.

2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

3. Open notepad and copy/paste the text in the quotebox below into it:

File::
c:\windows\system32\drivers\hyflq.sys

Driver::
mrsxb


Save this as CFScript.txt, in the same location as ComboFix.exe


Posted Image

Refering to the picture above, drag CFScript into ComboFix.exe

When finished, it shall produce a log for you at C:\ComboFix.txt which I will require in your next reply.


Next

Please download Posted Image Malwarebytes Anti-Malware and save it to your desktop.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application or, if you are using Vista, right-click and select Run As Administrator on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
  • On the Scanner tab:
    • Make sure the "Perform Full Scan" option is selected.
    • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
  • Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes, they may alert you after scanning with MBAM. Please permit the program to allow the changes.

That should do it :(
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#7 wonderingpuff

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Posted 06 November 2009 - 10:41 PM

ComboFix & MBAM logs are attached.

Attached Files



#8 m0le

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Posted 07 November 2009 - 05:00 AM

That's looking good, wonderingpuff :(

How is the PC going now?


Just an online scan, to pick off any remnants and infected files, to do

I'd like us to scan your machine with ESET OnlineScan
  • Hold down Control and click on the following link to open ESET OnlineScan in a new window.
    ESET OnlineScan
  • Click the Posted Image button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    • Click on Posted Image to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the Posted Image icon on your desktop.
  • Check Posted Image
  • Click the Posted Image button.
  • Accept any security warnings from your browser.
  • Check Posted Image
  • Push the Start button.
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, push Posted Image
  • Push Posted Image, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Push the Posted Image button.
  • Push Posted Image
Thanks :(
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#9 m0le

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Posted 10 November 2009 - 06:19 PM

Hi,

I have not had a reply from you for 3 days. Can you please tell me if you still need help with your computer as I am unable to help other members with their problems while I have your topic still open. The time taken between posts can also change the situation with your PC making it more difficult to help you.

If you like you can PM me.

Thanks,


m0le
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#10 m0le

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Posted 11 November 2009 - 04:29 PM

Since this issue appears to be resolved ... this topic has been closed. Glad we could help. :(

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