Posted 02 August 2005 - 02:58 PM
I am new to this forum. A friend and a Google search led me here. I have used computers for many years and am comfortable with them but I consider myself primarily a user and not techie. I am an aging consultant with a particular interest in eLearning.
Recently I have been plagued by spyware - especially AntiVirus Gold, Adware Delete, oneclicksearches.com, etc. I have tried four different AntiSpyware programs to get rid of it - Ad-Aware, Spybot, Webroot Spy Sweeper (yes, I paid for it) and the Windows beta. The first two did not even appear to detect AntiVirus Gold. The last two appeared to find it but failed to delete it.
A friend suggested that I try www.bleepingcomputer.com and, praise be, there are specific steps to remove AntiVirus Gold. Hooray!
I followed the steps verrrry carefully. When I tried to use Killbox to delete the suggested files, I got this dialogue box after requesting a reboot:
(I can't copy and paste from here so this is the text of the message)
PendingFilenameRenameOperations Registry Data has been removed by External Process!
Does this mean that I have screwed up my registry? Does it mean that one of the previous scans by the Anti-Spyware programs has done this?
How do I proceed from here?