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Viruses and getting redirected


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#1 escapade

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Posted 28 October 2009 - 10:45 AM

hello a few weeks ago my nephew put his flash drive into my computer,and well that how my problems started . I bought my desktop pc on february 2009. its a HP pavilion Slimline s3700y 3gb system memory 320gb hard drive amd athlon x2 5000 dual core processor with windows vista premium. i had defender pro antivirus in it . Well i noticed i was having problems with my pc it was running slower ,reset some applications plus was redirecting to adware antivirus scanners or other sites, but the ones i wanted to get into . so i ran my antivirus scan and it found 18 viruses so i deleted them all. the thing is it keeps redirecting me so i figured it must have some type of adware in there ,plus by the looks of it the virus corrupted my antivirus so i unistalled the defender pro and installed the CA antivirus .i followed all the directions in completely uninstalling all the antivirus program and restarted pc . then i installed CA and ran the antivirus and spyware program . Well i still had the same problem so i decided to try out the Kaspersky anti virus 9.0.0.463. so i completely unistalled CA antivirus and restarted . i installed Kaspersky and ran the antvirus it found one virus wich was trojan html. fraud.d and it found virus heur:trojan.script.gen so i deleted them . well every night at 2p.m. my windows defender catches this one its called Trojan:win32/Alureon.gen!U . so i removed it but it comes out still last one came out was on 10/27/09 at 3:40 a.m. . So my problem is that i run my virus scan and nothing is showing up ,but my windows defender has that popping up and i'm still getting redirected to different sites. i have to type the web address to be able to go directly to site or keep double clicking and if it redirects me gho back and double click until i get into the site . I'm so sorry ,but this problem is really bothering ,since my computer is fairly new . i apologize for such a long explanation , and if you have any questions i'll be more than happy to give you more info . thank you for taking time to answer me. btw i use mozilla as my default i don't use IE8 unless a certain program opens that one .

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#2 figgis41

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Posted 28 October 2009 - 11:05 AM

hi,,, you should have posted this in the security section,,,, it seems you have trojans that keep regenerating after deletion, which means that bits are getting left behind, so the malware scanners your using are missing bits,,,, also you have a hijacker in your browser thats redirecting you to sites you dont want,,, you also need to purg your system restore in case you restore back when the pc is clean to a point when it was not.
you probably got infected of the flashdrive that you plugged into your pc through the auto run,,,,, all this can be sorted out, i could recommend scanners and methods to rid you of all this, but you will need dedicated help by one of the sites security experts who are very good indeed.
what you know need to do is go to the security section and start a new thrread in the "am i infected and what should i do" part,,,,
give as much info of whats happening and about your pc,,, what security you have/had and the measures you have taken to combat the nasties,,, something you might think is not relevant could help these guys,,, so info is god in this case,,,,
someone will be along to help you, please be patient as these guys are also very busy,,,
i hope this helps and
good luck.
Figgis,,,, LUFC

#3 boopme

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Posted 28 October 2009 - 12:18 PM

Hello and welcome. I am moving this from Vista to the Am I Infected forum.
I would like to try these first.

Please download Rkill by Grinler and save it to your desktop.Link 2
Link 3
Link 4
  • Double-click on the Rkill desktop icon to run the tool.
  • If using Vista, right-click on it and Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • If it does not work, repeat the process and attempt to use one of the remaining links until the tool runs.
  • If the tool does not run from any of the links provided, please let me know.
Do not reboot the computer, you will need to run the application again


Next run ATF:
Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

Please download ATF Cleaner by Atribune & save it to your desktop.
  • Double-click ATF-Cleaner.exe to run the program.
  • Under Main "Select Files to Delete" choose: Select All.
  • Click the Empty Selected button.
  • If you use Firefox browser click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • If you use Opera browser click Opera at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • Click Exit on the Main menu to close the program.

Next run MBAM (MalwareBytes):

NOTE: Before saving MBAM please rename it to zztoy.exe....now save it to your desktop.

Please download Malwarebytes Anti-Malware and save it to your desktop.

alternate download link

MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#4 escapade

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Posted 28 October 2009 - 03:59 PM

Ok i did what you told me to do and this is what i got in the log page. I'm still getting redirected .... so i'm not sure what else to do . Thank you very much to everyone thats helping me with problem !

Malwarebytes' Anti-Malware 1.41

Database version: 3048
Windows 6.0.6002 Service Pack 2

10/28/2009 3:37:13 PM
mbam-log-2009-10-28 (15-37-13).txt

Scan type: Quick Scan
Objects scanned: 88153
Time elapsed: 3 minute(s), 12 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 3
Registry Values Infected: 1
Registry Data Items Infected: 1
Folders Infected: 4
Files Infected: 13

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\NordBull (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Refog Software (Refog.Keylogger) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\poprock (Trojan.Downloader) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\poprock (Trojan.Downloader) -> Quarantined and deleted successfully.

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Userinit (Refog.Keylogger) -> Bad: (c:\windows\system32\userinit.exe,J:\Documents\Downloads\MPK.exe) Good: (Userinit.exe) -> Quarantined and deleted successfully.

Folders Infected:
C:\ProgramData\MPK (Refog.Keylogger) -> Quarantined and deleted successfully.
C:\ProgramData\MPK\1 (Refog.Keylogger) -> Quarantined and deleted successfully.
C:\ProgramData\MPK\CPDA (Refog.Keylogger) -> Quarantined and deleted successfully.
C:\ProgramData\MPK\CPDM (Refog.Keylogger) -> Quarantined and deleted successfully.

Files Infected:
C:\ProgramData\MPK\key.bin (Refog.Keylogger) -> Quarantined and deleted successfully.
C:\ProgramData\MPK\M0000 (Refog.Keylogger) -> Quarantined and deleted successfully.
C:\ProgramData\MPK\S0000 (Refog.Keylogger) -> Quarantined and deleted successfully.
C:\ProgramData\MPK\1\D0000 (Refog.Keylogger) -> Quarantined and deleted successfully.
C:\ProgramData\MPK\1\I40089_5148994792 (Refog.Keylogger) -> Quarantined and deleted successfully.
C:\ProgramData\MPK\1\I40089_5179880093 (Refog.Keylogger) -> Quarantined and deleted successfully.
C:\ProgramData\MPK\1\I40089_5180065046 (Refog.Keylogger) -> Quarantined and deleted successfully.
C:\ProgramData\MPK\1\I40089_5180489931 (Refog.Keylogger) -> Quarantined and deleted successfully.
C:\ProgramData\MPK\1\I40089_5181308681 (Refog.Keylogger) -> Quarantined and deleted successfully.
C:\ProgramData\MPK\1\I40089_5181332639 (Refog.Keylogger) -> Quarantined and deleted successfully.
C:\ProgramData\MPK\1\I40089_5182923380 (Refog.Keylogger) -> Quarantined and deleted successfully.
C:\ProgramData\MPK\1\S0000 (Refog.Keylogger) -> Quarantined and deleted successfully.
C:\ProgramData\MPK\CPDM\cpfm.bin (Refog.Keylogger) -> Quarantined and deleted successfully.

#5 boopme

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Posted 28 October 2009 - 04:19 PM

Ok. We have some more to run. That scan found a Keylogger was installed. So it may have gotten your passwords.
REFOG Personal Monitor takes complete surveillance yet another step higher. Adding instant security alerts delivered right to your PC, REFOG Personal Monitor will alert you if anything happens at home or at work no matter where you are located when it happens! The product is ideal to look after members of your household or watch your employees.

Is this a workplace PC or at home? If work you should have mentioned it.

Next run ATF and SAS:
Note.. SAS doesn't open the registry hives for other user accounts on the system, so scans should be done from each user account.

Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

From your regular user account..
Download Attribune's ATF Cleaner and then SUPERAntiSpyware , Free Home Version. Save both to desktop ..
DO NOT run yet.
Open SUPER from icon and install and Update it
Under Scanner Options make sure the following are checked (leave all others unchecked):
Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining
.
Click the "Close" button to leave the control center screen and exit the program. DO NOT run yet.

Now reboot into Safe Mode: How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode
.

Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.

If you use Firefox or Opera browser click that browser at the top and choose: Select All
Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program
.

NOW Scan with SUPER
Open from the desktop icon or the program Files list
On the left, make sure you check C:\Fixed Drive.
Perform a Complete scan. After scan,Verify they are all checked.
Click OK on the summary screen to quarantine all found items.
If asked if you want to reboot, click "Yes" and reboot normally.

To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log.
A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.
Click Close to exit the program.


Please ask any needed questions,post logs and Let us know how the PC is running now.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#6 escapade

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Posted 28 October 2009 - 04:23 PM

no its not a workplace computer its a home pc ... plus i got rkill,atf cleaner ,and malware by antimalware on my desktop should i delete that first before Downloading anything else ? should i pause my Kaspersky antivirus protection also ? thanks for your help !

#7 boopme

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Posted 28 October 2009 - 06:31 PM

Hello, Is that the correct name as I cannot find that product? If so yes run it and post the log. But also run the ATF and SAS.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#8 escapade

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Posted 28 October 2009 - 06:34 PM

ok i'll do that then post the log

#9 escapade

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Posted 28 October 2009 - 08:46 PM

Ok i did the Super antspyware as you directed and this is the log on that.


SUPER AntiSpyware Scan Log
http://www.superantispyware.com

Generated 10/28/2009 at 09:27 PM

Application Version : 4.29.1004

Core Rules Database Version : 4206
Trace Rules Database Version: 2114

Scan type : Complete Scan
Total Scan Time : 01:30:23

Memory items scanned : 277
Memory threats detected : 0
Registry items scanned : 6569
Registry threats detected : 0
File items scanned : 232155
File threats detected : 0

#10 boopme

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Posted 28 October 2009 - 08:58 PM

Ok we look pretty good here. Did you also run the other malware tool you mentioned? How are things now?
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#11 escapade

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Posted 28 October 2009 - 09:06 PM

I'm still getting redirected to bogus sites and other sites that say that my computer has a virus to download their antimalware while supposedly its scanning my pc . thats all i noticed .

#12 boopme

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Posted 28 October 2009 - 09:26 PM

Let's see if we have a rootkit here.
We Need to check for Rootkits with RootRepeal
  • Download RootRepeal from the following location and save it to your desktop.
  • Extract RootRepeal.exe from the archive (If you did not use the "Direct Download" mirror).
  • Open Posted Image on your desktop.
  • Click the Posted Image tab.
  • Click the Posted Image button.
  • Check all seven boxes: Posted Image
  • Push Ok
  • Check the box for your main system drive (Usually C:), and press Ok.
  • Allow RootRepeal to run a scan of your system. This may take some time.
  • Once the scan completes, push the Posted Image button. Save the log to your desktop, using a distinctive name, such as RootRepeal.txt. Include this report in your next reply, please.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#13 escapade

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Posted 28 October 2009 - 09:52 PM

ok i'll do that now

#14 escapade

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Posted 28 October 2009 - 10:16 PM

Well i did the root repeal but it froze my system up completely i had to manually shut it down . plus my
Kaspersky antivirus said it was a suspicious driver installation. so now idk what to do. i tried to do root repeal on safe mode but it froze my system up again :thumbsup: :flowers:

#15 escapade

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Posted 28 October 2009 - 10:18 PM

i know its late so if ya want we can resume this tomorrow ,and i'm terribly sorry for taking so much of your time ,but you've been a great help :thumbsup:




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