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Can`t find the Trojan/Keylogger I got on my pc.


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2 replies to this topic

#1 Gaxor

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Posted 27 October 2009 - 04:22 PM

Hello there. I play the game World of Warcraft and I have the habbit of being hacked by some chinese dudes. I believe I`ve got keylogger on my computer, and I`ve been hacked twice now. I`ll try my best to describe this. First time when I got hacked, they changed my password and I were unnable to logg in to my account. What they did, isn`t important. But I managed to talk to a Game Master with another account, and they locked the account, and fixed it. I changed password, and followed a link which I got from Blizzard Entertainment. The link showed me what anti-virus programs I should download, and this are the programs: ATF-Cleaner, Ad-Aware, Spybot-Search and Destroy, Malwarebytes`Anti-Malware and HijackThis. I downloaded them all and I`ve been running weekly virus checks which they told me to do. Then some months after, recently actually - Saturday 24th, I got hacked again. I did manage to change my password again, because they didn`t change it before I did. I contacted Blizzard asap and they locked my account, and now they are investigating the account to see what`s missing, any problems caused etc etc. What I don`t understand is, why haven`t my anti-virus programs been able to find anything strange on my computer? Keylogger, Trojan virus, anything? Anyways, I believe you can help me with this one; I`m using HijackThis to save the logfiles after I`ve done a full cirus check. This is how it looks from the last check:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 21:38:57, on 27.10.2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\Programfiler\Lavasoft\Ad-Aware\AAWService.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\RTHDCPL.EXE
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Programfiler\iTunes\iTunesHelper.exe
C:\Programfiler\Camera Assistant Software for ViewSonic\traybar.exe
C:\Programfiler\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\Programfiler\Java\jre6\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Programfiler\Windows Live\Messenger\MsnMsgr.Exe
C:\Programfiler\Messenger\msmsgs.exe
C:\Programfiler\Spybot - Search & Destroy\TeaTimer.exe
C:\Programfiler\Fellesfiler\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Programfiler\Bonjour\mDNSResponder.exe
C:\Programfiler\ATI Technologies\ATI.ACE\Core-Static\ccc.exe
C:\Programfiler\NVIDIA Corporation\NetworkAccessManager\Apache Group\Apache2\bin\apache.exe
C:\Programfiler\Java\jre6\bin\jqs.exe
C:\Programfiler\NVIDIA Corporation\NetworkAccessManager\bin\nSvcIp.exe
C:\Programfiler\NVIDIA Corporation\NetworkAccessManager\bin\nSvcLog.exe
C:\Programfiler\NVIDIA Corporation\NetworkAccessManager\Apache Group\Apache2\bin\apache.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\Programfiler\Camera Assistant Software for ViewSonic\CEC_MAIN.exe
C:\WINDOWS\system32\PnkBstrA.exe
C:\WINDOWS\system32\svchost.exe
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\Programfiler\NVIDIA Corporation\NetworkAccessManager\bin\nSvcAppFlt.exe
C:\Programfiler\AVG\AVG8\avgcsrvx.exe
C:\Programfiler\iPod\bin\iPodService.exe
C:\WINDOWS\system32\wbem\wmiapsrv.exe
C:\Programfiler\Windows Live\Messenger\usnsvc.exe
C:\Programfiler\Lavasoft\Ad-Aware\AAWTray.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\Programfiler\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Adrian\Mine dokumenter\spotify.exe
C:\Programfiler\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Koblinger
R3 - URLSearchHook: (no name) - *{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
R3 - URLSearchHook: (no name) - *{7c5c0f58-e061-457d-9033-77307f5ed00c} - (no file)
R3 - URLSearchHook: AVG Security Toolbar BHO - {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Programfiler\AVG\AVG8\Toolbar\IEToolbar.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Programfiler\Fellesfiler\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Programfiler\AVG\AVG8\avgssie.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: TorrentMan Toolbar - {7c5c0f58-e061-457d-9033-77307f5ed00c} - C:\Programfiler\TorrentMan\tbTor1.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: AVG Security Toolbar BHO - {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Programfiler\AVG\AVG8\Toolbar\IEToolbar.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Programfiler\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Programfiler\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: TorrentMan Toolbar - {7c5c0f58-e061-457d-9033-77307f5ed00c} - C:\Programfiler\TorrentMan\tbTor1.dll
O3 - Toolbar: DAEMON Tools Toolbar - {32099AAC-C132-4136-9E9A-4E364A424E17} - C:\Programfiler\DAEMON Tools Toolbar\DTToolbar.dll
O3 - Toolbar: AVG Security Toolbar - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - C:\Programfiler\AVG\AVG8\Toolbar\IEToolbar.dll
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [StartCCC] "C:\Programfiler\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Programfiler\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Programfiler\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Camera Assistant Software] "C:\Programfiler\Camera Assistant Software for ViewSonic\traybar.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Programfiler\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Programfiler\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Programfiler\Windows Live\Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [MSMSGS] "C:\Programfiler\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Steam] "c:\programfiler\steam\steam.exe" -silent
O4 - HKCU\..\Run: [CurseClient] C:\Programfiler\Curse\CurseClient.exe -silent
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Programfiler\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOKAL TJENESTE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'NETTVERKSTJENESTE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Startup: Adobe Gamma.lnk = C:\Programfiler\Fellesfiler\Adobe\Calibration\Adobe Gamma Loader.exe
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programfiler\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programfiler\Messenger\msmsgs.exe
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Programfiler\AVG\AVG8\avgpp.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\FELLES~1\Skype\SKYPE4~1.DLL
O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Programfiler\Fellesfiler\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Programfiler\Fellesfiler\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: AVG Free8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Bonjour-tjeneste (Bonjour Service) - Apple Inc. - C:\Programfiler\Bonjour\mDNSResponder.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Programfiler\Fellesfiler\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: ForceWare Intelligent Application Manager (IAM) - Unknown owner - C:\Programfiler\NVIDIA Corporation\NetworkAccessManager\bin\nSvcAppFlt.exe
O23 - Service: Forceware Web Interface (ForcewareWebInterface) - Apache Software Foundation - C:\Programfiler\NVIDIA Corporation\NetworkAccessManager\Apache Group\Apache2\bin\apache.exe
O23 - Service: iPod-tjeneste (iPod Service) - Apple Inc. - C:\Programfiler\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Programfiler\Java\jre6\bin\jqs.exe
O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Programfiler\Lavasoft\Ad-Aware\AAWService.exe
O23 - Service: ForceWare IP service (nSvcIp) - NVIDIA Corporation - C:\Programfiler\NVIDIA Corporation\NetworkAccessManager\bin\nSvcIp.exe
O23 - Service: ForceWare user log service (nSvcLog) - NVIDIA Corporation - C:\Programfiler\NVIDIA Corporation\NetworkAccessManager\bin\nSvcLog.exe
O23 - Service: PnkBstrA - Unknown owner - C:\WINDOWS\system32\PnkBstrA.exe

--
End of file - 8924 bytes

So if anyone see anything strange at this logfile, please tell me what to do, because I have honestly no clue in what this means:p In the meantime, thanks.

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#2 Net_Surfer

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Posted 03 November 2009 - 04:59 AM

Hello and :( to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here
.

*If you have since resolved the original problem you were having, we would appreciate you letting us know.

*If not please perform the following steps below so we can have a look at the current condition of your machine.

*If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.


Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

**If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

Thanks and again sorry for the delay
.


You may want to keep the link to this topic in your favorites. Alternatively, you can click the Posted Image button at the top bar of this topic and Track this Topic, where you can choose email notifications.
In order to be notified via email when your topic has a reply you need to enable topic notifications. To enable topic notifications you should do the following:

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The topics you are tracking are shown Here.
Because the e-mail notification system is not completely reliable, please check your topic once a day for responses.

----------------------------*-------------------------------

We need to see some information about what is happening in your machine.

Please perform the following scan:


Posted Image
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.

Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE


Kind regards
Net_Surfer

:(

#3 Orange Blossom

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Posted 09 November 2009 - 11:34 PM

Due to the lack of feedback, this Topic is now closed.

In case you still have problems, please send me a Private message to reopen this topic within the next 5 days. Beyond that point, please start a new topic.

Orange Blossom :(
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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