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Possible Spyware Infection due to hoax Microsoft Outlook Msg

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2 replies to this topic

#1 cecilyj


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  • Local time:01:49 PM

Posted 27 October 2009 - 04:11 PM

I will admit that I am very ignorant when it comes to these things. I have thought myself cautious, but I accidentally fell victim to the hoax email regarding the MS Outlook Security update. A network consultant suggested your site and I have followed your instruction. I did Combofix as well (I will attach that log as well). I will post all of it here.

DDS (Ver_09-10-26.01) - NTFSx86
Run by cecilyj at 15:32:35.69 on Tue 10/27/2009
Internet Explorer: 7.0.5730.11
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.448.79 [GMT -5:00]

AV: Symantec AntiVirus Corporate Edition *On-access scanning enabled* (Updated) {FB06448E-52B8-493A-90F3-E43226D3305C}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Citrix\GoToMyPC\g2svc.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\Citrix\GoToMyPC\g2comm.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Citrix\GoToMyPC\g2pre.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Symantec AntiVirus\SavRoam.exe
C:\Program Files\Citrix\GoToMyPC\g2tray.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Microsoft ActiveSync\wcescomm.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
C:\Program Files\Java\jre6\bin\jucheck.exe
C:\Program Files\Microsoft ActiveSync\WCESMgr.exe
C:\Program Files\Internet Explorer\iexplore.exe
c:\program files\aol radio toolbar\aolradiotbServer.exe
C:\Program Files\Microsoft Office\OFFICE11\OUTLOOK.EXE
C:\Documents and Settings\cecilyj\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://companyweb/default.aspx
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
mStart Page = hxxp://www.yahoo.com/
uSearchURL,(Default) = hxxp://us.rd.yahoo.com/customize/ie/defaults/su/msgr8/*http://www.yahoo.com
uURLSearchHooks: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} -
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: AOL Radio Toolbar Loader: {2abdb2f7-4cbf-4939-ba12-fddc827b6a2d} - c:\program files\aol radio toolbar\aolradiotb.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.2.4204.1700\swg.dll
BHO: Google Dictionary Compression sdch: {c84d72fe-e17d-4195-bb24-76c02e2e7c4e} - c:\program files\google\google toolbar\component\fastsearch_B7C5AC242193BB3E.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: AOL Radio Toolbar: {9167da98-6f9b-46f1-991d-826cae46cab6} - c:\program files\aol radio toolbar\aolradiotb.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} -
EB: {4528BBE0-4E08-11D5-AD55-00010333D0AD} - No File
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
uRun: [H/PC Connection Agent] "c:\program files\microsoft activesync\wcescomm.exe"
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
uRun: [SpybotSD TeaTimer] c:\program files\spybot - search & destroy\TeaTimer.exe
mRun: [HTpatch] c:\windows\htpatch.exe
mRun: [NeroFilterCheck] c:\windows\system32\NeroCheck.exe
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [GoToMyPC] c:\program files\citrix\gotomypc\g2svc.exe -logon
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"
mRun: [vptray] c:\progra~1\symant~1\VPTray.exe
mRun: [Google Quick Search Box] "c:\program files\google\quick search box\GoogleQuickSearchBox.exe" /autorun
mRun: [RealTray] c:\program files\real\realplayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
StartupFolder: c:\documents and settings\cecilyj\start menu\programs\startup\PowerReg SchedulerV2.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\acroba~1.lnk - c:\program files\adobe\acrobat 5.0\distillr\AcroTray.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\ciscos~1.lnk - c:\program files\cisco systems\vpn client\vpngui.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\compus~1.lnk - c:\program files\compuserve 7.0a\cstray.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hotsyn~1.lnk - c:\palm\Hotsync.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office\OSA9.EXE
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\quicke~1.lnk - c:\program files\quicken\bagent.exe
mPolicies-explorer: NoWelcomeScreen = 1 (0x1)
IE: &AOL Radio Toolbar Search - c:\documents and settings\all users\application data\aol radio toolbar\ietoolbar\resources\en-us\local\search.html
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - c:\progra~1\micros~4\INetRepl.dll
IE: {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - c:\progra~1\micros~4\INetRepl.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - c:\windows\system32\Shdocvw.dll
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
Trusted Zone: jacksonhospital.net\portalgateway
Trusted Zone: jacksonhospital.net \jh-wserv0
DPF: SapphireSetupChecker.cab - hxxp://jh-wserv0.jacksonhospital.net/Sapphire/download/SapphireSetupChecker.cab
DPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089} - hxxp://office.microsoft.com/templates/ieawsdc.cab
DPF: {04B6290C-97B8-49A1-B0A3-1312254F7C54} - hxxps://portalgateway.jacksonhospital.net/portal/applets/SharedSession.dll,DanaInfo=physicianportal.jacksonhospital.net+
DPF: {05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8} - hxxp://download.microsoft.com/download/e/7/3/e7345c16-80aa-4488-ae10-9ac6be844f99/OGAControl.cab
DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} - hxxp://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
DPF: {29E71889-772C-4758-9FE5-EA878CFB92DB} - hxxps://careanywhere.ehsmed.com/CareAnywhereWebInstall/CareAnywhereWebInstall%201.0/DISKIMAGES/Disk1/install.cab
DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} - c:\program files\yahoo!\common\yinsthelper.dll
DPF: {493ACF15-5CD9-4474-82A6-91670C3DD66E} - hxxp://www.linkedin.com/cab/LinkedInContactFinderControl.cab
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1119987572627
DPF: {6D2EF4B4-CB62-4C0B-85F3-B79C236D702C} - hxxp://www.facebook.com/controls/contactx.dll
DPF: {74C861A1-D548-4916-BC8A-FDE92EDFF62C} - hxxp://mediaplayer.walmart.com/installer/install.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {CAFEEFAC-0013-0001-0000-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.3.1/jinstall-1_3_1-windows-i586.cab
DPF: {CAFEEFAC-0014-0002-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.4.2/jinstall-1_4_2_06-windows-i586.cab
DPF: {CAFEEFAC-0014-0002-0013-ABCDEFFEDCBA} - hxxp://java.sun.com/products/plugin/autodl/jinstall-142-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab
DPF: {CB50428B-657F-47DF-9B32-671F82AA73F7} - hxxp://www.photodex.com/pxplay.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
DPF: {DB73726C-2C0B-48CD-889E-1F4A12255B47} - hxxp://jh-wserv0.jacksonhospital.net/EMR/DXViewWebInterface.ocx
DPF: {E5F5D008-DD2C-4D32-977D-1A0ADF03058B} - hxxps://portalgateway.jacksonhospital.net/dana-cached/setup/JuniperSetupSP1.cab
DPF: {EB29B81A-7351-4890-8BCE-58127C3545F9} - hxxps://portalgateway.jacksonhospital.net/portal/applets/mckntauth.ocx,DanaInfo=hpp.jacksonhospital.net,CT=java+
TCP: {DDAF2018-AE1A-4B81-BEBD-2A1DC52B3FE2} =
Notify: GoToMyPC - c:\program files\citrix\gotomypc\G2WinLogon.dll
Notify: NavLogon - c:\windows\system32\NavLogon.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

============= SERVICES / DRIVERS ===============

R1 NEOFLTR_540_11359;Juniper Networks TDI Filter Driver (NEOFLTR_540_11359);c:\windows\system32\drivers\NEOFLTR_540_11359.sys [2006-11-30 57559]
R2 SavRoam;SAVRoam;c:\program files\symantec antivirus\SavRoam.exe [2006-9-27 116464]
R3 dsdd;dsdd;c:\windows\system32\drivers\dsvideo.sys [2006-8-17 2111]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2009-8-28 102448]
S3 91e856c3-19ec-4d72-8663-cfed3fb1c4e4;91e856c3-19ec-4d72-8663-cfed3fb1c4e4;\??\d:\cds300\cds300.dll --> d:\cds300\cds300.dll [?]
UnknownUnknown dsload;dsload; [x]

=============== Created Last 30 ================

2009-10-27 19:17:56 0 d-sha-r- C:\cmdcons
2009-10-27 19:14:48 77312 ----a-w- c:\windows\MBR.exe
2009-10-27 19:14:47 98816 ----a-w- c:\windows\sed.exe
2009-10-27 19:14:47 236544 ----a-w- c:\windows\PEV.exe
2009-10-27 19:14:47 161792 ----a-w- c:\windows\SWREG.exe
2009-10-08 19:57:02 611328 ------w- c:\windows\system32\uiautomationcore.dll
2009-10-06 21:23:19 8552 ----a-w- c:\windows\system32\drivers\asctrm.sys
2009-10-06 21:23:02 24576 ----a-w- c:\windows\system32\prefscpl.cpl
2009-10-05 17:34:40 0 d-----w- c:\docume~1\cecilyj\applic~1\Office Genuine Advantage

==================== Find3M ====================

2009-10-08 19:57:00 220160 ----a-w- c:\windows\system32\oleacc.dll
2009-10-08 19:56:56 20480 ----a-w- c:\windows\system32\oleaccrc.dll
2009-09-11 14:18:39 136192 ----a-w- c:\windows\system32\msv1_0.dll
2009-09-04 21:03:36 58880 ----a-w- c:\windows\system32\msasn1.dll
2009-08-29 07:36:27 832512 ------w- c:\windows\system32\wininet.dll
2009-08-29 07:36:24 78336 ----a-w- c:\windows\system32\ieencode.dll
2009-08-29 07:36:24 17408 ----a-w- c:\windows\system32\corpol.dll
2009-08-26 08:00:21 247326 ----a-w- c:\windows\system32\strmdll.dll
2009-08-07 00:23:46 274288 ----a-w- c:\windows\system32\mucltui.dll
2009-08-07 00:23:46 215920 ----a-w- c:\windows\system32\muweb.dll
2009-08-05 09:01:48 204800 ----a-w- c:\windows\system32\mswebdvd.dll
2009-08-05 01:44:46 2189184 ------w- c:\windows\system32\ntoskrnl.exe
2009-08-05 00:52:22 1193832 ----a-w- c:\windows\system32\FM20.DLL
2009-08-04 14:20:08 2066048 ------w- c:\windows\system32\ntkrnlpa.exe
2009-08-03 20:07:42 403816 ----a-w- c:\windows\system32\OGACheckControl.dll
2009-08-03 20:07:42 322928 ----a-w- c:\windows\system32\OGAAddin.dll
2009-08-03 20:07:42 230768 ----a-w- c:\windows\system32\OGAEXEC.exe
2009-07-30 16:14:54 410984 ----a-w- c:\windows\system32\deploytk.dll
2005-10-24 01:05:43 137670769 ------w- c:\program files\CompuServe 7.zip
2005-05-20 22:16:18 14470 ----a-w- c:\program files\Setup.dat
2005-02-07 16:22:32 425984 ----a-w- c:\program files\Instres.dll
2009-05-27 18:49:52 245760 --sha-w- c:\windows\system32\config\systemprofile\ietldcache\index.dat

============= FINISH: 15:33:37.05 ===============

Attached Files

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#2 Net_Surfer


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Posted 03 November 2009 - 04:57 AM

Hello and :( to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here

*If you have since resolved the original problem you were having, we would appreciate you letting us know.

*If not please perform the following steps below so we can have a look at the current condition of your machine.

*If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

**If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

Thanks and again sorry for the delay

You may want to keep the link to this topic in your favorites. Alternatively, you can click the Posted Image button at the top bar of this topic and Track this Topic, where you can choose email notifications.
In order to be notified via email when your topic has a reply you need to enable topic notifications. To enable topic notifications you should do the following:

1. Click on the My Controls link at the top of the page to enter your control panel.

2. Scroll down to the Options category in the left hand side menu bar and click on the Email Settings link.

3. Put a checkmark in the checkbox labeled Enable 'Email Notification' by default?.

4. Set the If ticked, choose default type: menu option to Immediate Email Notification to have an email sent immediately when someone replied

The topics you are tracking are shown Here.
Because the e-mail notification system is not completely reliable, please check your topic once a day for responses.


We need to see some information about what is happening in your machine.

Please perform the following scan:

Posted Image
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.

Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

Kind regards


#3 Orange Blossom

Orange Blossom

    OBleepin Investigator

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Posted 09 November 2009 - 11:34 PM

Due to the lack of feedback, this Topic is now closed.

In case you still have problems, please send me a Private message to reopen this topic within the next 5 days. Beyond that point, please start a new topic.

Orange Blossom :(
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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