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computer desk screen "blacking out"

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#1 checkered shorts

checkered shorts

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Posted 27 October 2009 - 03:48 PM

When I initially turn on my computer, the background on my desk top shows to be black rather than it's usual screen saver background (picture of a Lab Retreiver). For a couple seconds my desk top icons e.g. recycle bin, my computer c-cleaner, etc show up then disappear. I'm sure I have a virus problem, but I am a new computer user and don't know how to get rid of same. I mistakenly clicked on a pop up message that said I was infected and have since learned that that introduced a virus to my computer. My computer is A Dell XP 2400. Prior to the "black out" problem I noticed that when I would click on my Spybot and McAfee icons they would not down load. Also when I would try to perform file compression (defragment) it would not do so. All of this started happening at about the same time, leading me to believe I have more than one virus!! I also installed Malwarebytes' Anti-Malware to try to remove viruses.. but had no luck. Would appreciate help to get rid of my problem.

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#2 garmanma


    Computer Masochist

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Posted 27 October 2009 - 05:02 PM

Please download Rkill by Grinler and save it to your desktop.Link 2
Link 3
Link 4
  • Double-click on the Rkill desktop icon to run the tool.
  • If using Vista, right-click on it and Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • If it does not work, repeat the process and attempt to use one of the remaining links until the tool runs.
  • If the tool does not run from any of the links provided, please let me know.
Do not reboot the computer or you will have to run it again


Update mbam and run a FULL scan
Please post the results



We Need to check for Rootkits with RootRepeal
  • Download RootRepeal from the following location and save it to your desktop.
  • Extract RootRepeal.exe from the archive (If you did not use the "Direct Download" mirror).
  • Open Posted Image on your desktop.
  • Click the Posted Image tab.
  • Click the Posted Image button.
  • Check all seven boxes: Posted Image
  • Push Ok
  • Check the box for your main system drive (Usually C:), and press Ok.
  • Allow RootRepeal to run a scan of your system. This may take some time.
  • Once the scan completes, push the Posted Image button. Save the log to your desktop, using a distinctive name, such as RootRepeal.txt. Include this report in your next reply, please.


Please note: If Rootrepeal fails to run, try this step: Click Settings - Options. Set the Disk Access slider to High

Also try: right-click on rootrepeal.exe and rename it to tatertot.scr

Edited by garmanma, 27 October 2009 - 05:04 PM.

Posted Image
why won't my laptop work?

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