Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

computer desk screen "blacking out"


  • Please log in to reply
1 reply to this topic

#1 checkered shorts

checkered shorts

  • Members
  • 1 posts
  • OFFLINE
  •  
  • Local time:09:56 PM

Posted 27 October 2009 - 03:48 PM

When I initially turn on my computer, the background on my desk top shows to be black rather than it's usual screen saver background (picture of a Lab Retreiver). For a couple seconds my desk top icons e.g. recycle bin, my computer c-cleaner, etc show up then disappear. I'm sure I have a virus problem, but I am a new computer user and don't know how to get rid of same. I mistakenly clicked on a pop up message that said I was infected and have since learned that that introduced a virus to my computer. My computer is A Dell XP 2400. Prior to the "black out" problem I noticed that when I would click on my Spybot and McAfee icons they would not down load. Also when I would try to perform file compression (defragment) it would not do so. All of this started happening at about the same time, leading me to believe I have more than one virus!! I also installed Malwarebytes' Anti-Malware to try to remove viruses.. but had no luck. Would appreciate help to get rid of my problem.

BC AdBot (Login to Remove)

 


#2 garmanma

garmanma

    Computer Masochist


  • Members
  • 27,809 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Cleveland, Ohio
  • Local time:10:56 PM

Posted 27 October 2009 - 05:02 PM

:trumpet:
Please download Rkill by Grinler and save it to your desktop.Link 2
Link 3
Link 4
  • Double-click on the Rkill desktop icon to run the tool.
  • If using Vista, right-click on it and Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • If it does not work, repeat the process and attempt to use one of the remaining links until the tool runs.
  • If the tool does not run from any of the links provided, please let me know.
Do not reboot the computer or you will have to run it again

================================

:flowers:
Update mbam and run a FULL scan
Please post the results

============================

:thumbsup:

We Need to check for Rootkits with RootRepeal
  • Download RootRepeal from the following location and save it to your desktop.
  • Extract RootRepeal.exe from the archive (If you did not use the "Direct Download" mirror).
  • Open Posted Image on your desktop.
  • Click the Posted Image tab.
  • Click the Posted Image button.
  • Check all seven boxes: Posted Image
  • Push Ok
  • Check the box for your main system drive (Usually C:), and press Ok.
  • Allow RootRepeal to run a scan of your system. This may take some time.
  • Once the scan completes, push the Posted Image button. Save the log to your desktop, using a distinctive name, such as RootRepeal.txt. Include this report in your next reply, please.

----------------------------------

Please note: If Rootrepeal fails to run, try this step: Click Settings - Options. Set the Disk Access slider to High

Also try: right-click on rootrepeal.exe and rename it to tatertot.scr

Edited by garmanma, 27 October 2009 - 05:04 PM.

Mark
Posted Image
why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
Become a BleepingComputer fan: Facebook and Twitter




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users