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I have a remote access virus.


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5 replies to this topic

#1 kingsam

kingsam

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  • Local time:07:31 AM

Posted 27 October 2009 - 11:12 AM

HI, looks like I have been infected with a remote access virus. My scanner detects but cannot delete. It also detected Backdoor.Win32.Poison.awex.
How can I clean my computer or do I need to reformat my hard drive?

Thanks in advance for your help.

Here are the Rootrepeal log, DDS log and attachment.





DDS (Ver_09-10-26.01) - NTFSx86
Run by Admin at 13:35:52.07 on Tue 10/27/2009
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_15
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1022.294 [GMT -2.5:30]

AV: Rogers Online Protection Anti-Virus *On-access scanning enabled* (Updated) {5B5A3BD7-8573-4672-AEA8-C9BB713B6755}
FW: Rogers Online Protection Firewall *enabled* {80593BF4-D969-4EC5-ADAE-A22F2DFC7A22}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
C:\Program Files\Rogers Online Protection\Rogers Online Protection\Fws.exe
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Raxco\PerfectDisk\PDAgent.exe
svchost.exe
C:\WINDOWS\System32\PAStiSvc.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\Raxco\PerfectDisk\PDEngine.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Rogers Online Protection\Rogers Online Protection\rps.exe
C:\Program Files\Rogers Online Protection\Rogers Servicepoint Agent\RogersServicepointAgentComHandler.exe
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\WINDOWS\sm56hlpr.exe
C:\Acer\Empowering Technology\eRecovery\eRAgent.exe
C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe
C:\Program Files\Rogers Online Protection\Rogers Servicepoint Agent\RogersServicepointAgent.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\Rogers Online Protection\Rogers Online Protection\RpsSecurityAwareR.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Admin\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.ca/
uSearch Page = hxxp://www.google.com
uSearch Bar = hxxp://www.google.com/ie
uInternet Connection Wizard,ShellNext = iexplore
uURLSearchHooks: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} -
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll
BHO: PopKill Class: {3c060ea2-e6a9-4e49-a530-d4657b8c449a} - c:\program files\rogers online protection\rogers online protection\pkR.dll
BHO: {7E853D72-626A-48EC-A868-BA8D5E23E045} - No File
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [updateMgr] "c:\program files\adobe\acrobat 7.0\reader\AdobeUpdateManager.exe" AcRdB7_1_0 -reboot 1
mRun: [ehTray] c:\windows\ehome\ehtray.exe
mRun: [RTHDCPL] RTHDCPL.EXE
mRun: [IAAnotif] c:\program files\intel\intel matrix storage manager\iaanotif.exe
mRun: [IMJPMIG8.1] "c:\windows\ime\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
mRun: [IMEKRMIG6.1] c:\windows\ime\imkr6_1\IMEKRMIG.EXE
mRun: [MSPY2002] c:\windows\system32\ime\pintlgnt\ImScInst.exe /SYNC
mRun: [PHIME2002ASync] c:\windows\system32\ime\tintlgnt\TINTSETP.EXE /SYNC
mRun: [PHIME2002A] c:\windows\system32\ime\tintlgnt\TINTSETP.EXE /IMEName
mRun: [SMSERIAL] sm56hlpr.exe
mRun: [igfxtray] c:\windows\system32\igfxtray.exe
mRun: [igfxhkcmd] c:\windows\system32\hkcmd.exe
mRun: [igfxpers] c:\windows\system32\igfxpers.exe
mRun: [eRecoveryService] c:\acer\empowering technology\erecovery\eRAgent.exe
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [nwiz] nwiz.exe /install
mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
mRun: [McAfeeUpdaterUI] "c:\program files\network associates\common framework\UpdaterUI.exe" /StartedFromRunKey
mRun: [RogersServicepointAgent.exe] "c:\program files\rogers online protection\rogers servicepoint agent\RogersServicepointAgent.exe" /AUTORUN
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [Malwarebytes Anti-Malware (reboot)] "c:\program files\malwarebytes' anti-malware\mbam.exe" /runcleanupscript
dRunOnce: [RunNarrator] Narrator.exe
IE: {7220F1C9-B7E0-47a6-A0BD-D5B3940BCC79}
IE: {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - c:\program files\partygaming\partypoker\RunApp.exe
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab}
DPF: {439AF17B-E5CF-41D4-963A-87F849576092} - hxxps://canuat.smartofficeonline.com/preprod/downloads/SOConfig32.cab
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1162219007296
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {9C57F717-5659-4657-89B7-5BA6F0EB37E1} - hxxps://canuat.smartofficeonline.com/preprod/downloads/SmartOfficeLink.cab
DPF: {9D190AE6-C81E-4039-8061-978EBAD10073} - hxxp://support.f-secure.com/ols/fscax.cab
DPF: {CAFEEFAC-0016-0000-0000-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0001-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_01-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0002-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_02-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} - hxxp://wwwimages.adobe.com/www.adobe.com/products/acrobat/nos/gp.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
DPF: {D8089245-3211-40F6-819B-9E5E92CD61A2} - hxxps://casinoclassic.microgaming.com/casinoclassic/FlashAX.cab
DPF: {F7EDBBEA-1AD2-4EBF-AA07-D453CC29EE65} - hxxps://plugins.valueactive.eu/flashax/iefax.cab
Handler: intu-res - {9CE7D474-16F9-4889-9BB9-53E2008EAE8A} - c:\program files\common files\intuit\intu-res.dll
Notify: igfxcui - igfxdev.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
LSA: Authentication Packages = msv1_0 nwprovau

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\admin\applic~1\mozilla\firefox\profiles\eamai5hy.default\
FF - prefs.js: browser.search.defaulturl - hxxp://slirsredirect.search.aol.com/slirs_http/sredir?sredir=2706&invocationType=tb50fftrie7&query=
FF - prefs.js: browser.search.selectedEngine - Google
FF - prefs.js: keyword.URL - hxxp://slirsredirect.search.aol.com/slirs_http/sredir?sredir=2706&invocationType=tb50fftrab&query=
FF - component: c:\program files\mozilla firefox\components\MGSHelper.dll
FF - plugin: c:\documents and settings\admin\application data\mozilla\firefox\profiles\eamai5hy.default\extensions\npfax@microgaming.co.uk\platform\winnt_x86-msvc\plugins\npfax.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npmozax.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npunagi2.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npViewpoint.dll
FF - plugin: c:\program files\rogers online protection\rogers servicepoint agent\nprpspa.dll
FF - plugin: c:\program files\viewpoint\viewpoint media player\npViewpoint.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0000-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0001-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0002-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA}

============= SERVICES / DRIVERS ===============

R0 ati1xbxx;ati1xbxx;c:\windows\system32\drivers\ati1xbxx.sys [2008-8-22 29455]
R2 pgsql-8.2;PostgreSQL Database Server 8.2;c:\program files\postgresql\8.2\bin\pg_ctl.exe [2008-1-4 79948]
R2 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\viewpoint\common\ViewpointService.exe [2009-1-29 24652]
R3 Radialpoint Security Services;Rogers Online Protection;c:\program files\rogers online protection\rogers online protection\RpsSecurityAwareR.exe [2009-2-27 97520]
S0 ati1psxx;ati1psxx;c:\windows\system32\drivers\ati1psxx.sys --> c:\windows\system32\drivers\ati1psxx.sys [?]
S0 ati2loxx;ati2loxx;c:\windows\system32\drivers\ati2loxx.sys --> c:\windows\system32\drivers\ati2loxx.sys [?]
S0 ati7ilxx;ati7ilxx;c:\windows\system32\drivers\ati7ilxx.sys --> c:\windows\system32\drivers\ati7ilxx.sys [?]
S0 ati7wwxx;ati7wwxx;c:\windows\system32\drivers\ati7wwxx.sys --> c:\windows\system32\drivers\ati7wwxx.sys [?]
S3 getPlus® Helper;getPlus® Helper;c:\program files\nos\bin\getPlus_HelperSvc.exe [2008-9-24 33752]
S3 PAC207;SoC PC-Camer@;c:\windows\system32\drivers\PFC027.sys [2005-2-24 162176]

=============== Created Last 30 ================


==================== Find3M ====================

2009-10-27 16:04:33 28417568 --sha-w- c:\windows\system32\drivers\fidbox.dat
2009-10-26 20:09:19 175916 --sha-w- c:\windows\system32\drivers\fidbox2.idx
2009-10-26 20:09:18 381500 --sha-w- c:\windows\system32\drivers\fidbox.idx
2009-10-26 20:09:18 1865248 --sha-w- c:\windows\system32\drivers\fidbox2.dat
2009-09-11 14:18:39 136192 ----a-w- c:\windows\system32\msv1_0.dll
2009-09-10 17:24:06 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2009-09-10 17:23:50 19160 ----a-w- c:\windows\system32\drivers\mbam.sys
2009-09-04 21:03:36 58880 ----a-w- c:\windows\system32\msasn1.dll
2009-08-29 08:08:21 916480 ----a-w- c:\windows\system32\wininet.dll
2009-08-26 08:00:21 247326 ----a-w- c:\windows\system32\strmdll.dll
2009-08-05 09:01:48 204800 ----a-w- c:\windows\system32\mswebdvd.dll
2009-08-04 15:13:08 2145280 ----a-w- c:\windows\system32\ntoskrnl.exe
2009-08-04 14:20:09 2023936 ----a-w- c:\windows\system32\ntkrnlpa.exe
2008-08-25 23:06:39 32768 --sha-w- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008082520080826\index.dat

============= FINISH: 13:36:41.18 ===============




ROOTREPEAL © AD, 2007-2009
==================================================
Scan Start Time: 2009/10/26 09:14
Program Version: Version 1.3.5.0
Windows Version: Windows XP Media Center Edition SP3
==================================================

Drivers
-------------------
Name: dump_iaStor.sys
Image Path: C:\WINDOWS\System32\Drivers\dump_iaStor.sys
Address: 0xEB0D7000 Size: 876544 File Visible: No Signed: -
Status: -

Name: rootrepeal.sys
Image Path: C:\WINDOWS\system32\drivers\rootrepeal.sys
Address: 0xB9755000 Size: 49152 File Visible: No Signed: -
Status: -

Hidden/Locked Files
-------------------
Path: c:\windows\system32\drivers\fidbox.dat
Status: Size mismatch (API: 28261664, Raw: 28259872)

Path: c:\program files\microgaming\poker\pokertimempp\logger\pokertime1960.lgr
Status: Size mismatch (API: 202419, Raw: 198371)

Path: C:\Program Files\PokerAce Hud\Data\Temp\Party\20090310-0020-042800_No : 7873625241
Hand histories are only displayed for hands that you were dealt cards
(No DP).hhf
Status: Visible to the Windows API, but not on disk.

Path: C:\Program Files\PokerAce Hud\Data\Temp\Party\20090312-0002-133000_No : 7877212039
Hand histories are only displayed for hands that you were dealt cards
e 126504 (No DP).hhf
Status: Visible to the Windows API, but not on disk.

Path: C:\Program Files\PokerAce Hud\Data\Temp\Party\205073~1: 8088931488
Hand histories are only displayed for hands that you were dealt cards

Game #8088931749 starts.
#Game NoTable Table 126637.hhf
Status: Visible to the Windows API, but not on disk.

SSDT
-------------------
#: 025 Function Name: NtClose
Status: Hooked by "C:\WINDOWS\System32\DRIVERS\klif.sys" at address 0xedc502a0

#: 031 Function Name: NtConnectPort
Status: Hooked by "C:\WINDOWS\System32\DRIVERS\klif.sys" at address 0xedc4e34e

#: 047 Function Name: NtCreateProcess
Status: Hooked by "C:\WINDOWS\System32\DRIVERS\klif.sys" at address 0xedc4ffd0

#: 048 Function Name: NtCreateProcessEx
Status: Hooked by "C:\WINDOWS\System32\DRIVERS\klif.sys" at address 0xedc50140

#: 050 Function Name: NtCreateSection
Status: Hooked by "C:\WINDOWS\System32\DRIVERS\klif.sys" at address 0xedc50e10

#: 052 Function Name: NtCreateSymbolicLinkObject
Status: Hooked by "C:\WINDOWS\System32\DRIVERS\klif.sys" at address 0xedc508ae

#: 053 Function Name: NtCreateThread
Status: Hooked by "C:\WINDOWS\System32\DRIVERS\klif.sys" at address 0xedc517d0

#: 068 Function Name: NtDuplicateObject
Status: Hooked by "C:\WINDOWS\System32\DRIVERS\klif.sys" at address 0xedc50450

#: 097 Function Name: NtLoadDriver
Status: Hooked by "C:\WINDOWS\System32\DRIVERS\klif.sys" at address 0xedc4dea0

#: 116 Function Name: NtOpenFile
Status: Hooked by "kl1.sys" at address 0xf730e030

#: 122 Function Name: NtOpenProcess
Status: Hooked by "C:\WINDOWS\System32\DRIVERS\klif.sys" at address 0xedc4fdc0

#: 125 Function Name: NtOpenSection
Status: Hooked by "C:\WINDOWS\System32\DRIVERS\klif.sys" at address 0xedc50c3e

#: 173 Function Name: NtQuerySystemInformation
Status: Hooked by "C:\WINDOWS\System32\DRIVERS\klif.sys" at address 0xedc51436

#: 200 Function Name: NtRequestWaitReplyPort
Status: Hooked by "C:\WINDOWS\System32\DRIVERS\klif.sys" at address 0xedc4e930

#: 206 Function Name: NtResumeThread
Status: Hooked by "C:\WINDOWS\System32\DRIVERS\klif.sys" at address 0xedc51740

#: 213 Function Name: NtSetContextThread
Status: Hooked by "C:\WINDOWS\System32\DRIVERS\klif.sys" at address 0xedc51b00

#: 224 Function Name: NtSetInformationFile
Status: Hooked by "C:\WINDOWS\System32\DRIVERS\klif.sys" at address 0xedc520c0

#: 237 Function Name: NtSetSecurityObject
Status: Hooked by "C:\WINDOWS\System32\DRIVERS\klif.sys" at address 0xedc4caf0

#: 240 Function Name: NtSetSystemInformation
Status: Hooked by "C:\WINDOWS\System32\DRIVERS\klif.sys" at address 0xedc50a90

#: 254 Function Name: NtSuspendThread
Status: Hooked by "C:\WINDOWS\System32\DRIVERS\klif.sys" at address 0xedc516f0

#: 255 Function Name: NtSystemDebugControl
Status: Hooked by "C:\WINDOWS\System32\DRIVERS\klif.sys" at address 0xedc4e1b0

#: 257 Function Name: NtTerminateProcess
Status: Hooked by "C:\WINDOWS\System32\DRIVERS\klif.sys" at address 0xedc512ab

#: 277 Function Name: NtWriteVirtualMemory
Status: Hooked by "C:\WINDOWS\System32\DRIVERS\klif.sys" at address 0xedc50310

Shadow SSDT
-------------------
#: 013 Function Name: NtGdiBitBlt
Status: Hooked by "C:\WINDOWS\System32\DRIVERS\klif.sys" at address 0xedc4e080

#: 307 Function Name: NtUserAttachThreadInput
Status: Hooked by "C:\WINDOWS\System32\DRIVERS\klif.sys" at address 0xedc4ea10

#: 378 Function Name: NtUserFindWindowEx
Status: Hooked by "C:\WINDOWS\System32\DRIVERS\klif.sys" at address 0xedc4db10

#: 383 Function Name: NtUserGetAsyncKeyState
Status: Hooked by "C:\WINDOWS\System32\DRIVERS\klif.sys" at address 0xedc4ca00

#: 414 Function Name: NtUserGetKeyboardState
Status: Hooked by "C:\WINDOWS\System32\DRIVERS\klif.sys" at address 0xedc4ca80

#: 416 Function Name: NtUserGetKeyState
Status: Hooked by "C:\WINDOWS\System32\DRIVERS\klif.sys" at address 0xedc4ca40

#: 460 Function Name: NtUserMessageCall
Status: Hooked by "C:\WINDOWS\System32\DRIVERS\klif.sys" at address 0xedc4da10

#: 475 Function Name: NtUserPostMessage
Status: Hooked by "C:\WINDOWS\System32\DRIVERS\klif.sys" at address 0xedc51ea0

#: 476 Function Name: NtUserPostThreadMessage
Status: Hooked by "C:\WINDOWS\System32\DRIVERS\klif.sys" at address 0xedc4dac0

#: 502 Function Name: NtUserSendInput
Status: Hooked by "C:\WINDOWS\System32\DRIVERS\klif.sys" at address 0xedc4cf90

#: 549 Function Name: NtUserSetWindowsHookEx
Status: Hooked by "C:\WINDOWS\System32\DRIVERS\klif.sys" at address 0xedc51cf0

#: 552 Function Name: NtUserSetWinEventHook
Status: Hooked by "C:\WINDOWS\System32\DRIVERS\klif.sys" at address 0xedc51ef0

==EOF==

Attached Files



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#2 Elise

Elise

    Bleepin' Blonde


  • Malware Study Hall Admin
  • 61,316 posts
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  •  
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Posted 03 November 2009 - 04:05 AM

Hello ,
And :( to the Bleeping Computer Malware Removal Forum
. My name is Elise and I'll be glad to help you with your computer problems.


I will be working on your malware issues, this may or may not solve other issues you may have with your machine.

Please note that whatever repairs we make, are for fixing your computer problems only and by no means should be used on another computer.

You may want to keep the link to this topic in your favorites. Alternatively, you can click the button at the top bar of this topic and Track this Topic, where you can choose email notifications. The topics you are tracking are shown here.
-----------------------------------------------------------
If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explanation about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE


Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.

    Posted Image
  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and re-enable all active protection when done.
-- If you encounter any problems, try running GMER in Safe Mode.

-------------------------------------------------------------
Please be patient and I'd be grateful if you would note the following
  • The cleaning process is not instant. DDS logs can take some time to research, so please be patient with me. I know that you need your computer working as quickly as possible, and I will work hard to help see that happen.
  • Please reply using the Add/Reply button in the lower right hand corner of your screen. Do not start a new topic.
  • The logs that you post should be pasted directly into the reply. Only attach them if requested or if they do not fit into the post.
  • Unfortunately, if I do not hear back from you within 5 days, I will be forced to close your topic. If you still need help after I have closed your topic, send me or a moderator a personal message with the address of the thread or feel free to create a new one.
In the meantime please, do NOT install any new programs or update anything unless told to do so while we are fixing your problem

If you still need help, please include the following in your next reply
  • A detailed description of your problems
  • A new DDS log
  • GMER log


Please give me some time to review your logs and take the steps necessary with you to get your machine back in working order clean and free of malware.

Thanks and again sorry for the delay
.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

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Malware analyst @ Emsisoft


#3 Elise

Elise

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Posted 08 November 2009 - 04:11 AM

Due to lack of feedback, this topic is now closed.

If you are the original topic starter and you need this topic to be re-opened, please send me a PM.

Everyone else, please start a new topic.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

Follow BleepingComputer on: Facebook | Twitter | Google+ | lockerdome

 

Malware analyst @ Emsisoft


#4 Elise

Elise

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Posted 13 November 2009 - 09:30 AM

Re-opened upon users request.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

Follow BleepingComputer on: Facebook | Twitter | Google+ | lockerdome

 

Malware analyst @ Emsisoft


#5 Elise

Elise

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Posted 17 November 2009 - 06:09 AM

Hello, can you please post your logs?

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

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Malware analyst @ Emsisoft


#6 Elise

Elise

    Bleepin' Blonde


  • Malware Study Hall Admin
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  • Gender:Female
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  • Local time:02:01 PM

Posted 19 November 2009 - 04:29 AM

Due to lack of feedback, this topic is now closed.

If you are the original topic starter and you need this topic re-opened, please send me a PM.

Everyone else, please start a new topic.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

Follow BleepingComputer on: Facebook | Twitter | Google+ | lockerdome

 

Malware analyst @ Emsisoft





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