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Multiple HDD issues (long)


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#1 sickness_smb

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Posted 26 October 2009 - 10:15 PM

Hi all,

I'm sure as you can tell I am new around here. Currently, I am a full time student pursuing a Bachelor's Degree in Computer Science 2nd year in. Over the last week my laptop has had some issues that seemed like easy fixes, but have quickly compounded. About a week ago I upgraded the RAM in my Toshiba Laptop P25-S520 from 2x256 to 2x1Gb. I did re-swap the RAM just to make sure the new was not faulty. After the swap it booted just fine. I shut the machine down, and rebooted it the following morning. It got hung on the TOSHIBA screen before Windows XP Home Edition loads. I gave it a cntrl+alt+del to reboot, again it got hung on the Toshiba screen and again I cntrl+alt+del to reboot. This time a "Disk read error cntrl+alt+del to reboot" message comes up. Do that four or five times then stick the Windows XP Installation disk in and boot the the disk. My plan was to get the the Recovery Console, then to the command prompt and work from there. When I hit "r" I got "Setup does not detect a HDD" or something similar to that. I reboot and enter BIOS. BIOS confirms that it also does not see a HDD. I saw this thread pinned and I think it can help except I cannot identify the maker of my HDD.

http://www.bleepingcomputer.com/forums/t/28744/hard-drive-installation-and-diagnostic-tools/

I cross referenced all the numbers on the HDD on Google, but didn't get any matches. Toshiba's support page mentions nothing about the manufacturer of the drive. I do not have access to a floppy drive, no access to cmd prompt, all I can do is get to the BIOS screen. I think bootdisk.com could be helpful but I don't know if I can use any of the material if all I can do is access BIOS. Can anyone help me ID my hard drive and help me solve my HDD issue?

Cliffnotes:

Computer worked good before RAM swap
Computer worked good after RAM swap for a couple hours
Got a "Disk read error"
BIOS does not detect HDD

Toshiba P25-S520

Edited by sickness_smb, 26 October 2009 - 10:23 PM.


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#2 hamluis

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Posted 27 October 2009 - 10:17 AM

Hi:).

You actually looked at the hard drive? I've never seen a hard drive without a label from the manufacturer...indicating pertinent info about the drive. I believe those labels are required as part of compliance with product standards.

Worth looking at, http://forumserver.twoplustwo.com/48/compu...ing-hdd-617810/.

Seems that Toshiba does everything it can...to keep its service/repair personnel gainfully employed :thumbsup:...user fixes don't seem to be allowed/encouraged.

Louis




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