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Keep getting kicked of internet


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3 replies to this topic

#1 avenues

avenues

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  • Local time:12:23 PM

Posted 26 October 2009 - 05:45 PM

DDS (Ver_09-10-26.01) - NTFSx86
Run by Leo at 14:43:38.64 on Mon 10/26/2009
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_15
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2047.964 [GMT -7:00]

AV: Spyware Doctor with AntiVirus *On-access scanning disabled* (Updated) {D3C23B96-C9DC-477F-8EF1-69AF17A6EFF6}
AV: AVG Anti-Virus *On-access scanning enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}

============== Running Processes ===============

C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
C:\WINDOWS\system32\svchost -k rpcss
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k NetworkService
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\RegCure\RegCure.exe
C:\Program Files\Common Files\Acronis\Schedule2\schedul2.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\system32\crypserv.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Microsoft SQL Server\MSSQL\Binn\sqlservr.exe
C:\Program Files\Norton Ghost\Agent\VProSvc.exe
C:\Program Files\Norton Ghost\Agent\VProTray.exe
C:\Program Files\Turtle Beach\MontegoDDL\TBMontegoTray.exe
C:\Program Files\Hewlett-Packard\hp LaserJet 1160_1320 series\Digital Imaging\bin\hpqSRMon.exe
C:\Program Files\Spyware Doctor\pctsTray.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\Program Files\Acronis\TrueImageHome\TrueImageMonitor.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\Program Files\Acronis\TrueImageHome\TimounterMonitor.exe
C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
C:\Program Files\Common Files\Acronis\Schedule2\schedhlp.exe
E:\Program Files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
C:\program files\common files\research in motion\auto update\rimautoupdate.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\QuickBooks Online Backup\OnlineBackup.exe
C:\Program Files\Logitech\MouseWare\system\em_exec.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
C:\Program Files\FireTrust\MailWasher Pro\MailWasher.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\ccc.exe
C:\Program Files\Spyware Doctor\pctsAuxs.exe
C:\Program Files\Spyware Doctor\pctsSvc.exe
C:\Program Files\Microsoft SQL Server\MSSQL\Binn\sqlagent.EXE
C:\Program Files\Western Digital\WD Drive Manager\WDBtnMgrSvc.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\Program Files\Windows Media Player\WMPNetwk.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
C:\Program Files\Spyware Doctor\TFEngine\TFService.exe
C:\WINDOWS\System32\alg.exe
E:\Program Files\Intuit\QuickBooks 2007\qbw32.exe
E:\PROGRA~1\Intuit\QUICKB~1\QBDBMgr.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
E:\Program Files\Intuit\QuickBooks 2007\QBGDSPlugin.exe
C:\Program Files\Common Files\Intuit\QuickBooks\axlbridge.exe
C:\PROGRA~1\MICROS~2\Office12\WINWORD.EXE
C:\WINDOWS\explorer.exe
C:\Program Files\Microsoft Office\Office12\OUTLOOK.EXE
C:\Program Files\Secunia\PSI\psi.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\SearchProtocolHost.exe
C:\WINDOWS\system32\SearchFilterHost.exe
C:\Documents and Settings\Leo\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com
uSearch Page = hxxp://www.google.com
uSearch Bar = hxxp://www.google.com/ie
uDefault_Search_URL = hxxp://www.google.com/ie
mSearch Page = hxxp://www.google.com
mStart Page = hxxp://www.google.com
uInternet Settings,ProxyOverride = *.local;<local>
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
mSearchAssistant = hxxp://www.google.com/ie
BHO: AutorunsDisabled - No File
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: ContributeBHO Class: {074c1dc5-9320-4a9a-947d-c042949c6216} - e:\program files\adobe\/Adobe Contribute CS3/contributeieplugin.dll
BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - c:\program files\real\realplayer\rpbrowserrecordplugin.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
BHO: Adobe PDF Conversion Toolbar Helper: {ae7cd045-e861-484f-8273-0445ee161910} - e:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.1.1309.3572\swg.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: Adobe PDF: {47833539-d0c5-4125-9fa8-0819e2eaac93} - e:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll
TB: Contribute Toolbar: {517bdde4-e3a7-4570-b21e-2b52b6139fc7} - e:\program files\adobe\/Adobe Contribute CS3/contributeieplugin.dll
TB: {A057A204-BACC-4D26-9990-79A187E2698E} - No File
TB: {D3DEE18F-DB64-4BEB-9FF1-E1F0A5033E4A} - No File
EB: Adobe PDF: {182ec0be-5110-49c8-a062-beb1d02a220b} - e:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll
uRun: [OnlineBackupScheduler] c:\program files\quickbooks online backup\OnlineBackup.exe
uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
mRun: [AsusStartupHelp] c:\program files\asus\aasp\1.00.17\AsRunHelp.exe
mRun: [Norton Ghost 12.0] "c:\program files\norton ghost\agent\VProTray.exe"
mRun: [Turtle Beach Montego DDL] "c:\program files\turtle beach\montegoddl\TBMontegoTray.exe"
mRun: [Intuit SyncManager] c:\program files\common files\intuit\sync\IntuitSyncManager.exe startup
mRun: [hpqSRMon] c:\program files\hewlett-packard\hp laserjet 1160_1320 series\digital imaging\bin\hpqSRMon.exe
mRun: [StartCCC] "c:\program files\ati technologies\ati.ace\core-static\CLIStart.exe" MSRun
mRun: [ISTray] "c:\program files\spyware doctor\pctsTray.exe"
mRun: [TrueImageMonitor.exe] c:\program files\acronis\trueimagehome\TrueImageMonitor.exe
mRun: [AcronisTimounterMonitor] c:\program files\acronis\trueimagehome\TimounterMonitor.exe
mRun: [Acronis Scheduler2 Service] "c:\program files\common files\acronis\schedule2\schedhlp.exe"
mRun: [Acrobat Assistant 8.0] "e:\program files\adobe\acrobat 8.0\acrobat\Acrotray.exe"
mRun: [Logitech Utility] Logi_MwX.Exe
mRun: [HP Software Update] c:\program files\hewlett-packard\hp software update\HPWuSchd2.exe
mRun: [BlackBerryAutoUpdate] c:\program files\common files\research in motion\auto update\rimautoupdate.exe /background
mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot
dRunOnce: [RunNarrator] Narrator.exe
StartupFolder: c:\docume~1\leo\startm~1\programs\startup\mailwa~1.lnk - c:\program files\firetrust\mailwasher pro\MailWasher.exe
StartupFolder: c:\docume~1\leo\startm~1\programs\startup\secuni~1.lnk - c:\program files\secunia\psi\psi.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\online~1.lnk - c:\windows\installer\{a9255718-8a40-45f9-b738-93655fbd4f6f}\_C90BDFE323B95CEE248723.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\quickb~1.lnk - c:\program files\common files\intuit\quickbooks\qbupdate\qbupdate.exe
uPolicies-explorer: NoSMHelp = 01000000
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: Append to existing PDF - e:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert link target to Adobe PDF - e:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert link target to existing PDF - e:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert selected links to Adobe PDF - e:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
IE: Convert selected links to existing PDF - e:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: Convert selection to Adobe PDF - e:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert selection to existing PDF - e:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert to Adobe PDF - e:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
LSP: c:\program files\common files\pc tools\lsp\PCTLsp.dll
DPF: {01113300-3E00-11D2-8470-0060089874ED} - hxxp://ra.intuit.com/sdccommon/download/tgctlcm.cab
DPF: {05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8} - hxxp://download.microsoft.com/download/e/7/3/e7345c16-80aa-4488-ae10-9ac6be844f99/OGAControl.cab
DPF: {44990301-3C9D-426D-81DF-AAB636FA4345} - hxxps://www-secure.symantec.com/techsupp/asa/ss/sa/sa_cabs/tgctlsr.cab
DPF: {51A1CDAB-573D-45A4-B69F-B44791DFF60A} - hxxp://dot.pima.gov/gis/pictometry/viewer/ver30b/PictImageCtrl30.cab
DPF: {62789780-B744-11D0-986B-00609731A21D} - hxxp://tarmls.crsdata.com/realestate/maps/downloads/mgaxctrlv65.cab
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1196723286781
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {C7DB51B4-BCF7-4923-8874-7F1A0DC92277} - hxxp://office.microsoft.com/officeupdate/content/opuc4.cab
DPF: {CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
DPF: {FFBB3F3B-0A5A-4106-BE53-DFE1E2340CB1} - hxxp://dlm.tools.akamai.com/dlmanager/versions/activex/dlm-activex-latest.cab
Handler: intu-help-qb2 - {84D77A00-41B5-4b8b-8ADF-86486D72E749} - e:\program files\intuit\quickbooks 2007\HelpAsyncPluggableProtocol.dll
Handler: qbwc - {FC598A64-626C-4447-85B8-53150405FD57} - c:\windows\system32\mscoree.dll
Notify: AtiExtEvent - Ati2evxx.dll
AppInit_DLLs: c:\progra~1\google\google~4\GOEC62~1.DLL
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
STS: FencesShlExt Class: {1984dd45-52cf-49cd-ab77-18f378fea264} - c:\program files\stardock\fences\FencesMenu.dll
SEH: Windows Desktop Search Namespace Manager: {56f9679e-7826-4c84-81f3-532071a8bcc5} - c:\program files\windows desktop search\MSNLNamespaceMgr.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\leo\applic~1\mozilla\firefox\profiles\dbqbe4oh.default\
FF - prefs.js: browser.search.defaulturl - hxxp://www.google.com/search?lr=&ie=UTF-8&oe=UTF-8&q=
FF - prefs.js: browser.search.selectedEngine - Hyperwords
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/ig?hl=en&source=iglk
FF - component: c:\documents and settings\leo\application data\mozilla\firefox\profiles\dbqbe4oh.default\extensions\{463f6ca5-ee3c-4be1-b7e6-7fee11953374}\platform\winnt\components\FoxyTunes.dll
FF - component: c:\documents and settings\leo\application data\mozilla\firefox\profiles\dbqbe4oh.default\extensions\piclens@cooliris.com\components\coolirisstub.dll
FF - component: c:\program files\mozilla firefox\components\GoogleDesktopMozilla.dll
FF - plugin: c:\documents and settings\leo\application data\mozilla\firefox\profiles\dbqbe4oh.default\extensions\{0ffcc8d1-8198-4b2f-9a96-2b4d4a65ecc9}\plugins\npGoogleGadgetPluginFirefoxWin.dll
FF - plugin: c:\documents and settings\leo\application data\mozilla\firefox\profiles\dbqbe4oh.default\extensions\piclens@cooliris.com\plugins\npcoolirisplugin.dll
FF - plugin: c:\program files\google\google updater\2.4.1536.6592\npCIDetect13.dll
FF - plugin: c:\program files\google\picasa3\npPicasa3.dll
FF - plugin: c:\program files\google\update\1.2.183.7\npGoogleOneClick8.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdbplug.dll
FF - plugin: c:\program files\virtual earth 3d\npVE3D.dll
FF - plugin: e:\program files\adobe\acrobat 8.0\acrobat\browser\nppdf32.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA}

---- FIREFOX POLICIES ----
FF - user.js: yahoo.homepage.dontask - true
============= SERVICES / DRIVERS ===============

R0 PCTCore;PCTools KDS;c:\windows\system32\drivers\PCTCore.sys [2009-5-6 206256]
R0 snapman380;Acronis Snapshots Manager (Build 380);c:\windows\system32\drivers\snman380.sys [2009-5-29 134272]
R0 tdrpman174;Acronis Try&Decide and Restore Points filter (build 174);c:\windows\system32\drivers\tdrpm174.sys [2009-5-29 971552]
R0 TfFsMon;TfFsMon;c:\windows\system32\drivers\TfFsMon.sys [2009-5-6 51488]
R0 TfSysMon;TfSysMon;c:\windows\system32\drivers\TfSysMon.sys [2009-5-6 39200]
R1 pctgntdi;pctgntdi;c:\windows\system32\drivers\pctgntdi.sys [2009-5-6 159600]
R2 sdAuxService;PC Tools Auxiliary Service;c:\program files\spyware doctor\pctsAuxs.exe [2009-5-6 348752]
R2 WDBtnMgrSvc.exe;WD Drive Manager Service;c:\program files\western digital\wd drive manager\WDBtnMgrSvc.exe [2008-5-16 102400]
R3 pctplsg;pctplsg;c:\windows\system32\drivers\pctplsg.sys [2009-5-6 64392]
R3 PSI;PSI;c:\windows\system32\drivers\psi_mf.sys [2009-3-24 7808]
R3 TfNetMon;TfNetMon;c:\windows\system32\drivers\TfNetMon.sys [2009-5-6 33056]
R3 ThreatFire;ThreatFire;c:\program files\spyware doctor\tfengine\tfservice.exe service --> c:\program files\spyware doctor\tfengine\TFService.exe service [?]
S2 gupdate1c9c8e1e0b8875a;Google Update Service (gupdate1c9c8e1e0b8875a);c:\program files\google\update\GoogleUpdate.exe [2009-4-29 133104]
S2 QuickBooksDB17;QuickBooksDB17;e:\progra~1\intuit\quickb~1\qbdbmgrn.exe -hvquickbooksdb17 --> e:\progra~1\intuit\quickb~1\QBDBMgrN.exe -hvQuickBooksDB17 [?]
S3 GoogleDesktopManager-060409-093314;Google Desktop Manager 5.9.906.4286;c:\program files\google\google desktop search\GoogleDesktop.exe [2009-7-25 30192]
S3 XoftSpyService;XoftSpyService;c:\program files\common files\xoftspyse\6\xoftspyservice.exe [2009-8-28 582424]

=============== Created Last 30 ================

2009-10-26 21:34:17 0 d-----w- c:\program files\Trend Micro
2009-10-26 16:40:09 0 d-----w- c:\program files\Secunia
2009-10-26 14:54:01 0 dc-h--w- c:\docume~1\alluse~1\applic~1\{CFBD8779-FAAB-4357-84F2-1EC8619FADA6}
2009-10-24 04:06:57 3734536 ----a-w- c:\windows\system32\d3dx9_36.dll
2009-10-24 04:06:53 0 d-----w- c:\program files\SoundSpectrum
2009-10-20 21:29:08 0 d--h--w- c:\windows\PIF
2009-10-19 06:32:13 0 d-----w- c:\program files\Lavasoft
2009-10-17 23:03:14 73728 ----a-w- c:\windows\system32\javacpl.cpl
2009-10-14 19:31:54 0 d-----w- c:\docume~1\leo\applic~1\Stardock
2009-10-14 19:31:34 0 dc-h--w- c:\docume~1\alluse~1\applic~1\{A87EB928-0C6C-4071-AEF1-59E32BAEDF1B}
2009-10-14 19:31:32 0 d-----w- c:\program files\Stardock
2009-10-08 20:32:04 0 ----a-w- C:\

==================== Find3M ====================

2009-10-17 23:02:56 411368 ----a-w- c:\windows\system32\deploytk.dll
2009-09-17 21:52:12 2146304 ----a-w- c:\windows\system32\GPhotos.scr
2009-09-11 14:18:39 136192 ----a-w- c:\windows\system32\msv1_0.dll
2009-09-04 21:03:36 58880 ----a-w- c:\windows\system32\msasn1.dll
2009-09-01 02:50:15 7396 ----a-w- c:\windows\system32\drivers\pctcore.cat
2009-09-01 02:50:15 206256 ----a-w- c:\windows\system32\drivers\PCTCore.sys
2009-08-29 08:08:21 916480 ----a-w- c:\windows\system32\wininet.dll
2009-08-26 08:00:21 247326 ----a-w- c:\windows\system32\strmdll.dll
2009-08-07 02:23:46 274288 ----a-w- c:\windows\system32\mucltui.dll
2009-08-07 02:23:46 215920 ----a-w- c:\windows\system32\muweb.dll
2009-08-05 09:01:48 204800 ----a-w- c:\windows\system32\mswebdvd.dll
2009-08-04 15:13:08 2145280 ----a-w- c:\windows\system32\ntoskrnl.exe
2009-08-04 14:20:09 2023936 ----a-w- c:\windows\system32\ntkrnlpa.exe
2001-11-23 19:08:20 712704 ----a-w- c:\windows\inf\other\AUDIO3D.DLL
2007-03-09 08:12:32 27648 --sha-w- c:\windows\system32\AVSredirect.dll
2008-08-26 16:27:35 32768 --sha-w- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008082620080827\index.dat

============= FINISH: 14:45:15.81 ===============
Tries to run root reapeal but computer kept freezing
thanks
LeoAttached File  Attach.txt   26.95KB   10 downloads

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#2 m0le

m0le

    Can U Dig It?


  • Malware Response Team
  • 34,527 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:London, UK
  • Local time:05:23 PM

Posted 02 November 2009 - 10:31 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE


And

We Need to check for Rootkits with RootRepeal

Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.

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  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and re-enable all active protection when done.
-- If you encounter any problems, try running GMER in Safe Mode.
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#3 avenues

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Posted 02 November 2009 - 11:16 PM

Thanks , but I have resolved the problem! :(

#4 m0le

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Posted 03 November 2009 - 09:42 AM

Thanks for letting me know

-------------------------------------------

Since this issue appears to be resolved ... this topic has been closed. Glad we could help. :(

If you're the topic starter, and need this topic reopened, please contact me via pm with the address of the thread.

Everyone else please begin a New Topic.
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