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Nearly every program now says infected


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#1 moegolden

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Posted 26 October 2009 - 03:19 PM

Windows XP

Looks like a script that installed itself via a tv streaming page. internet explorer pops up with warnings for porno*dot*org and viagra*dot*com. this kind of thing has happened before, but this seems much more pervasive, as it wont let me open other programs like itunes

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#2 boopme

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Posted 26 October 2009 - 09:00 PM

Hello and welcome..

Please download Rkill by Grinler and save it to your desktop.Link 2
Link 3
Link 4
  • Double-click on the Rkill desktop icon to run the tool.
  • If using Vista, right-click on it and Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • If it does not work, repeat the process and attempt to use one of the remaining links until the tool runs.
  • If the tool does not run from any of the links provided, please let me know.
Do not reboot the computer, you will need to run the application again


Next run MBAM (MalwareBytes):

NOTE: Before saving MBAM please rename it to zztoy.exe....now save it to your desktop.

Please download Malwarebytes Anti-Malware and save it to your desktop.

alternate download link

MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.
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#3 moegolden

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Posted 27 October 2009 - 09:47 PM

OK, I did both.

also, MBAM took a while, because the fake security warning would pop up directly over the startup button for MBAM



*******************************
Malwarebytes' Anti-Malware 1.41
Database version: 3045
Windows 5.1.2600 Service Pack 2

10/27/2009 10:44:27 PM
mbam-log-2009-10-27 (22-44-27).txt

Scan type: Quick Scan
Objects scanned: 114865
Time elapsed: 13 minute(s), 39 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 2
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 2

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\System tool (Rogue.SysGuard) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\System tool (Rogue.SysGuard) -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\WINDOWS\system32\iehelper.dll (Trojan.BHO) -> Quarantined and deleted successfully.
C:\Program Files\hxanwd\gdgmsysguard.exe (Rogue.SysGuard) -> Delete on reboot.

*******************************

#4 boopme

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Posted 27 October 2009 - 10:09 PM

Good I am glad they both ran. So now we can do these ...
Next run ATF and SAS:
Note.. SAS doesn't open the registry hives for other user accounts on the system, so scans should be done from each user account.

Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

From your regular user account..
Download Attribune's ATF Cleaner and then SUPERAntiSpyware , Free Home Version. Save both to desktop ..
DO NOT run yet.
Open SUPER from icon and install and Update it
Under Scanner Options make sure the following are checked (leave all others unchecked):
Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining
.
Click the "Close" button to leave the control center screen and exit the program. DO NOT run yet.

Now reboot into Safe Mode: How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode
.

Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.

If you use Firefox or Opera browser click that browser at the top and choose: Select All
Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program
.

NOW Scan with SUPER
Open from the desktop icon or the program Files list
On the left, make sure you check C:\Fixed Drive.
Perform a Complete scan. After scan,Verify they are all checked.
Click OK on the summary screen to quarantine all found items.
If asked if you want to reboot, click "Yes" and reboot normally.

To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log.
A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.
Click Close to exit the program.


Rerun MBAM (MalwareBytes) like this:

Open MBAM in normal mode and click Update tab, select Check for Updates,when done
click Scanner tab,select Quick scan and scan (normal mode).
After scan click Remove Selected, Post new scan log and Reboot into normal mode.

Please ask any needed questions,post 2 logs and Let us know how the PC is running now.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 moegolden

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Posted 28 October 2009 - 06:48 PM

OK, constant nagging popups seem to have stopped and things seem to be normal , but I'll be glad to keep following your suggestions.....

Here is SuperAntiSpyware log:
SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 10/28/2009 at 07:30 PM

Application Version : 4.29.1004

Core Rules Database Version : 4205
Trace Rules Database Version: 2113

Scan type : Complete Scan
Total Scan Time : 03:03:38

Memory items scanned : 509
Memory threats detected : 0
Registry items scanned : 5456
Registry threats detected : 38
File items scanned : 156823
File threats detected : 0

Trojan.Agent/Gen
HKLM\SOFTWARE\AvScan
HKLM\SOFTWARE\AvScan#knkd
HKLM\SOFTWARE\AvScan#aazalirt
HKLM\SOFTWARE\AvScan#skaaanret
HKLM\SOFTWARE\AvScan#jungertab
HKLM\SOFTWARE\AvScan#zibaglertz
HKLM\SOFTWARE\AvScan#iddqdops
HKLM\SOFTWARE\AvScan#ronitfst
HKLM\SOFTWARE\AvScan#tobmygers
HKLM\SOFTWARE\AvScan#jikglond
HKLM\SOFTWARE\AvScan#tobykke
HKLM\SOFTWARE\AvScan#klopnidret
HKLM\SOFTWARE\AvScan#jiklagka
HKLM\SOFTWARE\AvScan#salrtybek
HKLM\SOFTWARE\AvScan#seeukluba
HKLM\SOFTWARE\AvScan#jrjakdsd
HKLM\SOFTWARE\AvScan#krkdkdkee
HKLM\SOFTWARE\AvScan#dkewiizkjdks
HKLM\SOFTWARE\AvScan#dkekkrkska
HKLM\SOFTWARE\AvScan#rkaskssd
HKLM\SOFTWARE\AvScan#kuruhccdsdd
HKLM\SOFTWARE\AvScan#krujmmwlrra
HKLM\SOFTWARE\AvScan#kkwknrbsggeg
HKLM\SOFTWARE\AvScan#ktknamwerr
HKLM\SOFTWARE\AvScan#iqmcnoeqz
HKLM\SOFTWARE\AvScan#ienotas
HKLM\SOFTWARE\AvScan#krkmahejdk
HKLM\SOFTWARE\AvScan#otpeppggq
HKLM\SOFTWARE\AvScan#krtawefg
HKLM\SOFTWARE\AvScan#oranerkka
HKLM\SOFTWARE\AvScan#kitiiwhaas
HKLM\SOFTWARE\AvScan#otowjdseww
HKLM\SOFTWARE\AvScan#otnnbektre
HKLM\SOFTWARE\AvScan#oropbbsee
HKLM\SOFTWARE\AvScan#irprokwks
HKLM\SOFTWARE\AvScan#ooorjaas
HKLM\SOFTWARE\AvScan#id
HKLM\SOFTWARE\AvScan#ready


MBAM log:
Malwarebytes' Anti-Malware 1.41
Database version: 3050
Windows 5.1.2600 Service Pack 2

10/28/2009 8:11:50 PM
mbam-log-2009-10-28 (20-11-50).txt

Scan type: Quick Scan
Objects scanned: 106835
Time elapsed: 8 minute(s), 46 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

Edited by moegolden, 28 October 2009 - 07:13 PM.


#6 boopme

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Posted 29 October 2009 - 01:05 PM

Ok, looking good. Let's update and get one more scan log and let me know if it's running well.

Rerun MBAM (MalwareBytes) like this:

Open MBAM in normal mode and click Update tab, select Check for Updates,when done
click Scanner tab,select Quick scan and scan (normal mode).
After scan click Remove Selected, Post new scan log and Reboot into normal mode.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#7 moegolden

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Posted 29 October 2009 - 04:07 PM

ok....things seem to be good. Before all of this happened, I was wondering if that AVG (version 8.5.423) is worth keeping installed, particularly while I have superantispyware installed. Sometimes AVG seems to be a drain)


Malwarebytes' Anti-Malware 1.41
Database version: 3056
Windows 5.1.2600 Service Pack 2

10/29/2009 5:04:55 PM
mbam-log-2009-10-29 (17-04-55).txt

Scan type: Quick Scan
Objects scanned: 106740
Time elapsed: 9 minute(s), 38 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#8 boopme

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Posted 30 October 2009 - 01:51 PM

MBam and SAS are great tools . The free versions shoul be updated at least weekly and before scans. But you do need an Antivirus still.
Perhaps try the free AVira AntiVir . I use it and it seems light .
Loook in our list here.
http://www.bleepingcomputer.com/forums/topic3616.html

CompletelyRemove AVG
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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