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unknown virus


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#1 jjo501

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Posted 26 October 2009 - 12:47 PM

run-time error 372 pops up when I try to install malwarebytes

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#2 boopme

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Posted 26 October 2009 - 01:22 PM

Hello and welcome. I am moving this from XP to the Am I Infected forum.

Please run RKilland see if you can then run MBAM.

MBAM 732 error
1. Uninstall Malwarebytes' Anti-Malware using Add/Remove programs in the control panel.
2. Restart your computer (very important).
3. Download and run this utility. Mbam clean
4. It will ask to restart your computer (please allow it to).
5. After the computer restarts, install the latest version from here. http://www.malwarebytes.org/mbam-download.php
Note: You will need to reactivate the program using the license you were sent.
Note: If using Free version, ignore the part about putting in your license key and activating.
Launch the program and set the Protection and Registration.
Then go to the UPDATE tab if not done during installation and check for updates.
Restart the computer again and verify that MBAM is in the task tray and run a Quick Scan and post that log.
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