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Why is my computer getting slower?!


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6 replies to this topic

#1 dschribs

dschribs

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  • Local time:10:30 PM

Posted 26 October 2009 - 11:53 AM

Looking to begin using my computer for a home based business. I want to make sure it's running at peak efficiency but it doesn't seem it is - lately - it appears to be getting slower and slower. Can someone please review my log?

Thanks very much!!

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:49:12 PM, on 10/26/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device

Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe
C:\WINDOWS\system32\svchost.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Trend Micro\Internet Security 12\pccguide.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\Program Files\Trend Micro\Internet Security

12\TMAS_OE\TMAS_OEMon.exe
C:\Program Files\Linksys EasyLink Advisor\LinksysAgent.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar =

http://us.rd.yahoo.com/customize/ie/defaul...ttp://www.yahoo.

com/ext/search/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page =

http://us.rd.yahoo.com/customize/ie/defaul...ttp://www.yahoo.

com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =

http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet

Explorer\Main,Default_Search_URL =

http://us.rd.yahoo.com/customize/ie/defaul...ttp://www.yahoo.

com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar =

http://us.rd.yahoo.com/customize/ie/defaul...ttp://www.yahoo.

com/ext/search/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page =

http://us.rd.yahoo.com/customize/ie/defaul...ttp://www.yahoo.

com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =

http://www.yahoo.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) =

http://us.rd.yahoo.com/customize/ie/defaul...ttp://www.yahoo.

com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet

Settings,ProxyServer = actsvr.comcastonline.com:8100
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet

Settings,ProxyOverride = cdn;*.local
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no

file)
O2 - BHO: AcroIEHlprObj Class -

{06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program

Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class -

{761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program

Files\Java\jre1.6.0_07\bin\ssv.dll
O4 - HKLM\..\Run: [pccguide.exe] "C:\Program Files\Trend Micro\Internet

Security 12\pccguide.exe"
O4 - HKLM\..\Run: [vptray]

C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
O4 - HKLM\..\Run: [EPSON Stylus CX6000 Series]

C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIBIA.EXE /FU

"C:\WINDOWS\TEMP\E_SC1.tmp" /EF "HKLM"
O4 - HKLM\..\Run: [Ad-Watch] C:\Program

Files\Lavasoft\Ad-Aware\AAWTray.exe
O4 - HKCU\..\Run: [OE_OEM] "C:\Program Files\Trend Micro\Internet

Security 12\TMAS_OE\TMAS_OEMon.exe"
O4 - HKCU\..\Run: [EasyLinkAdvisor] "C:\Program Files\Linksys EasyLink

Advisor\LinksysAgent.exe" /startup
O4 - Global Startup: Digital Line Detect.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel -

res://C:\PROGRA~1\MI1933~1\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) -

{08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program

Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console -

{08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program

Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: (no name) -

{CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: Messenger -

{FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program

Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger -

{FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program

Files\Messenger\msmsgs.exe
O15 - Trusted Zone: *.sbcglobal.net
O15 - Trusted Zone: http://*.sbcglobal.net
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows

Genuine Advantage Validation Tool) -

http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {2B323CD9-50E3-11D3-9466-00A0C9700498} (Yahoo! Audio

Conferencing) -

http://us.chat1.yimg.com/us.yimg.com/i/cha...v45/yacscom.cab
O16 - DPF: {7D1E9C49-BD6A-11D3-87A8-009027A35D73} (Yahoo! Audio

UI1) - http://chat.yahoo.com/cab/yacsui.cab
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime

Environment 1.6.0) -

http://javadl.sun.com/webapps/download/AutoDL?BundleId=23100
O16 - DPF: {B1E2B96C-12FE-45E2-BEF1-44A219113CDD}

(SABScanProcesses Class) -

http://www.superadblocker.com/activex/sabspx.cab
O20 - Winlogon Notify: !SASWinLogon - C:\Program

Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program

Files\Common Files\Apple\Mobile Device

Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program

Files\Bonjour\mDNSResponder.exe
O23 - Service: DefWatch - Symantec Corporation -

C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program

Files\DellSupport\brkrsvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision

Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel

32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program

Files\iPod\bin\iPodService.exe
O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program

Files\Lavasoft\Ad-Aware\AAWService.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation -

C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: Symantec AntiVirus Client (Norton AntiVirus Server) -

Symantec Corporation -

C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
O23 - Service: Trend Micro Central Control Component (PcCtlCom) -

Trend Micro Incorporated. -

C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe
O23 - Service: Trend Micro Real-time Service (Tmntsrv) - Trend Micro

Incorporated. - C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe
O23 - Service: Trend Micro Personal Firewall (TmPfw) - Trend Micro Inc. -

C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
O23 - Service: Trend Micro Proxy Service (tmproxy) - Trend Micro Inc. -

C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe
O24 - Desktop Component 0: (no name) -

http://www.robzappulla.com/images/biography.jpg

--
End of file - 7115 bytes

BC AdBot (Login to Remove)

 


#2 Blade

Blade

    Strong in the Bleepforce


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  • Local time:11:30 PM

Posted 01 November 2009 - 06:25 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explanation about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

Posted Image

If I am helping you, it has been 48 hours since your last post, and I have yet to reply to your topic, please send me a PM
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#3 dschribs

dschribs
  • Topic Starter

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  • Local time:10:30 PM

Posted 04 November 2009 - 07:02 PM

Here's the log I got:


Internet Explorer: 6.0.2900.2180
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.1014.326 [GMT -5:00]

AV: Trend Micro PC-cillin Internet Security *On-access scanning disabled* (Outdated) {7D2296BC-32CC-4519-917E-52E652474AF5}
FW: Trend Micro PC-cillin Internet Security (Firewall) *enabled* {3E790E9E-6A5D-4303-A7F9-185EC20F3EB6}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe
svchost.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Trend Micro\Internet Security 12\pccguide.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Trend Micro\Internet Security 12\TMAS_OE\TMAS_OEMon.exe
C:\Program Files\Linksys EasyLink Advisor\LinksysAgent.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Daniel Schribert\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com/
uSearch Page = hxxp://us.rd.yahoo.com/customize/ie/defaults/sp/msgr9/*http://www.yahoo.com
uSearch Bar = hxxp://us.rd.yahoo.com/customize/ie/defaults/sb/msgr9/*http://www.yahoo.com/ext/search/search.html
uDefault_Page_URL = hxxp://www.google.com/ig/dell?hl=en
mDefault_Page_URL = hxxp://www.yahoo.com/
mDefault_Search_URL = hxxp://us.rd.yahoo.com/customize/ie/defaults/su/msgr9/*http://www.yahoo.com
mSearch Page = hxxp://us.rd.yahoo.com/customize/ie/defaults/sp/msgr9/*http://www.yahoo.com
mStart Page = hxxp://www.yahoo.com/
mSearch Bar = hxxp://us.rd.yahoo.com/customize/ie/defaults/sb/msgr9/*http://www.yahoo.com/ext/search/search.html
uInternet Settings,ProxyServer = actsvr.comcastonline.com:8100
uInternet Settings,ProxyOverride = cdn;*.local
uSearchURL,(Default) = hxxp://us.rd.yahoo.com/customize/ie/defaults/su/msgr9/*http://www.yahoo.com
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File
BHO: AcroIEHlprObj Class: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 6.0\reader\activex\AcroIEHelper.dll
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.6.0_07\bin\ssv.dll
TB: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - No File
TB: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - No File
EB: {4528BBE0-4E08-11D5-AD55-00010333D0AD} - No File
uRun: [OE_OEM] "c:\program files\trend micro\internet security 12\tmas_oe\TMAS_OEMon.exe"
uRun: [EasyLinkAdvisor] "c:\program files\linksys easylink advisor\LinksysAgent.exe" /startup
mRun: [pccguide.exe] "c:\program files\trend micro\internet security 12\pccguide.exe"
mRun: [vptray] c:\progra~1\symant~1\symant~1\vptray.exe
mRun: [EPSON Stylus CX6000 Series] c:\windows\system32\spool\drivers\w32x86\3\e_fatibia.exe /fu "c:\windows\temp\E_SC1.tmp" /EF "HKLM"
mRun: [Ad-Watch] c:\program files\lavasoft\ad-aware\AAWTray.exe
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\digita~1.lnk - c:\program files\digital line detect\DLG.exe
IE: E&xport to Microsoft Excel - c:\progra~1\mi1933~1\office10\EXCEL.EXE/3000
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE}
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBC} - c:\program files\java\jre1.6.0_07\bin\ssv.dll
Trusted Zone: sbcglobal.net
Trusted Zone: yahoo.com
Trusted Zone: musicmatch.com\online
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://go.microsoft.com/fwlink/?linkid=39204
DPF: {2B323CD9-50E3-11D3-9466-00A0C9700498} - hxxp://us.chat1.yimg.com/us.yimg.com/i/chat/applet/v45/yacscom.cab
DPF: {31435657-9980-0010-8000-00AA00389B71} - hxxp://download.microsoft.com/download/e/2/f/e2fcec4b-6c8b-48b7-adab-ab9c403a978f/wvc1dmo.cab
DPF: {7D1E9C49-BD6A-11D3-87A8-009027A35D73} - hxxp://chat.yahoo.com/cab/yacsui.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://javadl.sun.com/webapps/download/AutoDL?BundleId=23100
DPF: {B1E2B96C-12FE-45E2-BEF1-44A219113CDD} - hxxp://www.superadblocker.com/activex/sabspx.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.dll
Notify: igfxcui - igfxdev.dll
Notify: NavLogon - c:\windows\system32\NavLogon.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL

============= SERVICES / DRIVERS ===============

R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [2009-3-8 64160]
R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2008-12-22 8944]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2008-12-22 55024]
R2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\AAWService.exe [2009-1-18 1028432]
R2 Tmfilter;Tmfilter;c:\windows\system32\drivers\tmxpflt.sys [2005-8-30 205328]
R2 Tmntsrv;Trend Micro Real-time Service;c:\progra~1\trendm~1\intern~1\Tmntsrv.exe [2005-8-30 290889]
R2 TmPfw;Trend Micro Personal Firewall;c:\progra~1\trendm~1\intern~1\TmPfw.exe [2005-8-30 585792]
R2 Tmpreflt;Tmpreflt;c:\windows\system32\drivers\tmpreflt.sys [2005-8-30 36368]
R2 tmproxy;Trend Micro Proxy Service;c:\progra~1\trendm~1\intern~1\tmproxy.exe [2005-8-30 262215]
S3 SASENUM;SASENUM;c:\program files\superantispyware\SASENUM.SYS [2008-12-22 7408]

=============== Created Last 30 ================

2009-10-26 16:49:36 0 d-----w- c:\program files\New Folder

==================== Find3M ====================

2009-09-25 05:49:02 668672 ----a-w- c:\windows\system32\wininet.dll
2009-09-25 05:49:02 668672 ------w- c:\windows\system32\dllcache\wininet.dll
2009-09-25 05:49:02 628224 ------w- c:\windows\system32\dllcache\urlmon.dll
2009-09-25 05:49:02 474112 ------w- c:\windows\system32\dllcache\shlwapi.dll
2009-09-25 05:49:02 1509888 ------w- c:\windows\system32\dllcache\shdocvw.dll
2009-09-25 05:49:01 532480 ------w- c:\windows\system32\dllcache\mstime.dll
2009-09-25 05:49:01 449024 ------w- c:\windows\system32\dllcache\mshtmled.dll
2009-09-25 05:49:01 39424 ------w- c:\windows\system32\dllcache\pngfilt.dll
2009-09-25 05:49:01 3070976 ------w- c:\windows\system32\dllcache\mshtml.dll
2009-09-25 05:49:01 146432 ------w- c:\windows\system32\dllcache\msrating.dll
2009-09-25 05:48:59 96256 ------w- c:\windows\system32\dllcache\inseng.dll
2009-09-25 05:48:59 81920 ----a-w- c:\windows\system32\ieencode.dll
2009-09-25 05:48:59 81920 ------w- c:\windows\system32\dllcache\ieencode.dll
2009-09-25 05:48:59 55808 ------w- c:\windows\system32\dllcache\extmgr.dll
2009-09-25 05:48:59 251904 ------w- c:\windows\system32\dllcache\iepeers.dll
2009-09-25 05:48:59 16384 ------w- c:\windows\system32\dllcache\jsproxy.dll
2009-09-25 05:48:58 357888 ------w- c:\windows\system32\dllcache\dxtmsft.dll
2009-09-25 05:48:58 205312 ------w- c:\windows\system32\dllcache\dxtrans.dll
2009-09-25 05:48:58 151040 ------w- c:\windows\system32\dllcache\cdfview.dll
2009-09-25 05:48:58 1054208 ------w- c:\windows\system32\dllcache\danim.dll
2009-09-25 05:48:57 1024000 ------w- c:\windows\system32\dllcache\browseui.dll
2009-09-18 09:46:06 18432 ------w- c:\windows\system32\dllcache\iedw.exe
2009-09-11 14:03:37 136192 ----a-w- c:\windows\system32\msv1_0.dll
2009-09-11 14:03:37 136192 ------w- c:\windows\system32\dllcache\msv1_0.dll
2009-09-10 22:40:48 348160 ----a-w- c:\windows\system32\msvcr71.dll
2009-09-04 20:45:26 58880 ----a-w- c:\windows\system32\msasn1.dll
2009-09-04 20:45:26 58880 ------w- c:\windows\system32\dllcache\msasn1.dll
2009-09-04 11:30:42 262144 ----a-w- C:\ntuser.dat
2009-08-26 08:16:37 247326 ----a-w- c:\windows\system32\strmdll.dll
2009-08-26 08:16:37 247326 ------w- c:\windows\system32\dllcache\strmdll.dll
2009-08-21 09:46:35 450560 ------w- c:\windows\system32\dllcache\jscript.dll
2009-08-20 19:09:06 1193832 ----a-w- c:\windows\system32\FM20.DLL
2009-08-06 23:24:18 327896 ----a-w- c:\windows\system32\dllcache\wucltui.dll
2009-08-06 23:24:18 209632 ----a-w- c:\windows\system32\dllcache\wuweb.dll
2009-08-06 23:24:10 35552 ----a-w- c:\windows\system32\dllcache\wups.dll
2009-08-06 23:24:06 53472 ----a-w- c:\windows\system32\dllcache\wuauclt.exe
2009-08-06 23:24:04 96480 ----a-w- c:\windows\system32\dllcache\cdm.dll
2009-08-06 23:23:54 575704 ----a-w- c:\windows\system32\dllcache\wuapi.dll
2009-08-06 23:23:46 274288 ----a-w- c:\windows\system32\mucltui.dll
2009-08-06 23:23:46 215920 ----a-w- c:\windows\system32\muweb.dll
2009-08-06 23:23:46 1929952 ----a-w- c:\windows\system32\dllcache\wuaueng.dll

============= FINISH: 18:59:46.83 ===============


What do I need to do next?

#4 Blade81

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Posted 06 November 2009 - 05:53 PM

Hi,

Please post attach.txt part of DDS results too.

Microsoft Windows Insider MVP 2016-2017

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Provided malware removal related instructions are meant to be used in the correspondent user's case only. If you have similar symptoms create own topic instead of following instructions given to some other, please.


#5 dschribs

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Posted 07 November 2009 - 08:31 AM

DDS (Ver_09-10-26.01)

Microsoft Windows XP Professional
Boot Device: \Device\HarddiskVolume2
Install Date: 1/20/2006 7:57:12 PM
System Uptime: 10/29/2009 1:36:49 AM (137 hours ago)

Motherboard: Dell Inc. | | 0WG261
Processor: Intel® Pentium® 4 CPU 3.00GHz | Microprocessor | 2992/800mhz
Processor: Intel® Pentium® 4 CPU 3.00GHz | Microprocessor | 2992/800mhz

==== Disk Partitions =========================

C: is FIXED (NTFS) - 144 GiB total, 101.178 GiB free.
D: is CDROM ()

==== Disabled Device Manager Items =============

==== System Restore Points ===================

RP872: 8/5/2009 10:07:25 PM - System Checkpoint
RP873: 8/6/2009 10:07:46 PM - System Checkpoint
RP874: 8/8/2009 9:18:35 AM - System Checkpoint
RP875: 8/9/2009 9:16:20 AM - Installed iTunes
RP876: 8/9/2009 9:37:13 AM - Removed Modem Helper
RP877: 8/9/2009 9:37:44 AM - Removed Photo Story 3 for Windows
RP878: 8/9/2009 10:20:50 AM - Installed EasyCleaner
RP879: 8/10/2009 10:56:26 AM - System Checkpoint
RP880: 8/11/2009 7:45:15 PM - System Checkpoint
RP881: 8/12/2009 7:23:40 PM - Software Distribution Service 3.0
RP882: 8/13/2009 7:45:51 PM - System Checkpoint
RP883: 8/14/2009 8:39:35 PM - System Checkpoint
RP884: 8/15/2009 9:19:07 PM - System Checkpoint
RP885: 8/16/2009 9:30:44 PM - System Checkpoint
RP886: 8/17/2009 10:07:37 PM - System Checkpoint
RP887: 8/18/2009 10:34:26 PM - System Checkpoint
RP888: 8/20/2009 6:38:01 AM - Software Distribution Service 3.0
RP889: 8/21/2009 6:41:01 AM - System Checkpoint
RP890: 8/22/2009 12:03:32 PM - System Checkpoint
RP891: 8/23/2009 1:52:27 PM - System Checkpoint
RP892: 8/24/2009 2:17:52 PM - System Checkpoint
RP893: 8/25/2009 9:32:43 PM - System Checkpoint
RP894: 8/26/2009 3:00:14 AM - Software Distribution Service 3.0
RP895: 8/27/2009 7:06:32 AM - System Checkpoint
RP896: 8/28/2009 10:28:57 PM - System Checkpoint
RP897: 8/29/2009 10:42:15 PM - System Checkpoint
RP898: 8/30/2009 11:25:51 PM - System Checkpoint
RP899: 9/1/2009 12:25:13 AM - System Checkpoint
RP900: 9/2/2009 6:57:00 AM - System Checkpoint
RP901: 9/3/2009 7:30:55 AM - System Checkpoint
RP902: 9/4/2009 10:02:18 AM - System Checkpoint
RP903: 9/5/2009 1:37:11 PM - System Checkpoint
RP904: 9/6/2009 2:49:44 PM - System Checkpoint
RP905: 9/7/2009 7:35:45 PM - System Checkpoint
RP906: 9/8/2009 8:05:44 PM - System Checkpoint
RP907: 9/9/2009 6:17:09 PM - Software Distribution Service 3.0
RP908: 9/12/2009 5:10:30 PM - System Checkpoint
RP909: 9/13/2009 8:17:29 AM - Software Distribution Service 3.0
RP910: 9/14/2009 9:21:29 PM - System Checkpoint
RP911: 9/16/2009 8:39:54 PM - System Checkpoint
RP912: 9/17/2009 9:29:08 PM - System Checkpoint
RP913: 9/18/2009 9:53:08 PM - System Checkpoint
RP914: 9/19/2009 10:29:08 PM - System Checkpoint
RP915: 9/20/2009 10:43:28 PM - System Checkpoint
RP916: 9/21/2009 11:29:09 PM - System Checkpoint
RP917: 9/23/2009 9:52:57 PM - System Checkpoint
RP918: 9/24/2009 10:14:44 PM - System Checkpoint
RP919: 9/25/2009 10:19:21 PM - System Checkpoint
RP920: 9/26/2009 10:36:59 PM - System Checkpoint
RP921: 9/27/2009 11:26:20 PM - System Checkpoint
RP922: 9/29/2009 7:16:13 PM - System Checkpoint
RP923: 9/30/2009 7:38:00 PM - System Checkpoint
RP924: 10/1/2009 8:14:01 PM - System Checkpoint
RP925: 10/2/2009 8:41:33 PM - System Checkpoint
RP926: 10/3/2009 9:17:59 PM - System Checkpoint
RP927: 10/5/2009 7:10:37 AM - System Checkpoint
RP928: 10/6/2009 3:00:16 AM - Software Distribution Service 3.0
RP929: 10/7/2009 3:42:04 AM - System Checkpoint
RP930: 10/8/2009 4:40:36 AM - System Checkpoint
RP931: 10/9/2009 4:43:14 AM - System Checkpoint
RP932: 10/10/2009 5:40:59 AM - System Checkpoint
RP933: 10/11/2009 6:10:38 AM - System Checkpoint
RP934: 10/12/2009 7:56:21 PM - System Checkpoint
RP935: 10/15/2009 8:11:09 PM - System Checkpoint
RP936: 10/16/2009 3:01:13 AM - Software Distribution Service 3.0
RP937: 10/17/2009 10:19:05 AM - System Checkpoint
RP938: 10/18/2009 12:35:21 PM - System Checkpoint
RP939: 10/19/2009 7:17:51 PM - System Checkpoint
RP940: 10/20/2009 8:31:36 PM - System Checkpoint
RP941: 10/22/2009 7:59:19 PM - System Checkpoint
RP942: 10/23/2009 8:17:53 PM - System Checkpoint
RP943: 10/24/2009 10:58:41 PM - System Checkpoint
RP944: 10/25/2009 11:14:14 PM - System Checkpoint
RP945: 10/27/2009 7:12:17 PM - System Checkpoint
RP946: 10/28/2009 9:09:30 PM - System Checkpoint
RP947: 10/29/2009 9:15:31 PM - System Checkpoint
RP948: 10/30/2009 10:27:10 PM - System Checkpoint
RP949: 10/31/2009 11:09:47 PM - System Checkpoint
RP950: 11/2/2009 12:03:08 AM - System Checkpoint
RP951: 11/3/2009 12:19:16 AM - System Checkpoint

==== Installed Programs ======================

Abacast Distributed Live
Ad-Aware
Adobe Acrobat - Reader 6.0.2 Update
Adobe Reader 6.0.1
AOLIcon
Apple Mobile Device Support
Apple Software Update
Bonjour
CCleaner
Compatibility Pack for the 2007 Office system
Conexant D850 56K V.9x DFVc Modem
Dell Digital Jukebox Driver
Dell Driver Reset Tool
Dell System Restore
Digital Content Portal
Digital Line Detect
Drivers Install For Linksys Easylink Advisor
EasyCleaner
EPSON CX6000 Series User's Guide
EPSON Printer Software
EPSON Scan
EPSON Stylus CX6000 Scanner Driver Update
Exam Demo
High Definition Audio Driver Package - KB835221
HijackThis 2.0.2
Hotfix for Windows Media Player 10 (KB903157)
Hotfix for Windows XP (KB888795)
Hotfix for Windows XP (KB891593)
Hotfix for Windows XP (KB895961)
Hotfix for Windows XP (KB896256)
Hotfix for Windows XP (KB899337)
Hotfix for Windows XP (KB899510)
Hotfix for Windows XP (KB902841)
Hotfix for Windows XP (KB906569)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB970653-v3)
Intel® Graphics Media Accelerator Driver
Intel® PRO Network Connections Drivers
Intel® PROSet for Wired Connections
iTunes
Java™ 6 Update 7
Linksys EasyLink Advisor 1.6 (0032)
LiveUpdate 1.80 (Symantec Corporation)
Macromedia Flash Player
Microsoft .NET Framework 1.0 Hotfix (KB887998)
Microsoft .NET Framework 1.0 Hotfix (KB930494)
Microsoft .NET Framework 1.0 Hotfix (KB953295)
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Security Update (KB953297)
Microsoft Digital Image Library 9 - Blocker
Microsoft Digital Image Starter Edition 2006
Microsoft Digital Image Starter Edition 2006 Editor
Microsoft Digital Image Starter Edition 2006 Library
Microsoft Office XP Small Business
Microsoft Plus! Digital Media Edition Installer
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Musicmatch for Windows Media Player
Musicmatch® Jukebox
Otto
PowerDVD 5.5
QuickTime
RealPlayer
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB954155)
Security Update for Windows Media Player (KB968816)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player 10 (KB911565)
Security Update for Windows Media Player 10 (KB917734)
Security Update for Windows Media Player 10 (KB936782)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows XP (KB890046)
Security Update for Windows XP (KB893066)
Security Update for Windows XP (KB893756)
Security Update for Windows XP (KB896358)
Security Update for Windows XP (KB896422)
Security Update for Windows XP (KB896423)
Security Update for Windows XP (KB896424)
Security Update for Windows XP (KB896428)
Security Update for Windows XP (KB896688)
Security Update for Windows XP (KB899587)
Security Update for Windows XP (KB899588)
Security Update for Windows XP (KB899589)
Security Update for Windows XP (KB899591)
Security Update for Windows XP (KB900725)
Security Update for Windows XP (KB901017)
Security Update for Windows XP (KB901214)
Security Update for Windows XP (KB902400)
Security Update for Windows XP (KB904706)
Security Update for Windows XP (KB905414)
Security Update for Windows XP (KB905749)
Security Update for Windows XP (KB905915)
Security Update for Windows XP (KB908519)
Security Update for Windows XP (KB908531)
Security Update for Windows XP (KB911562)
Security Update for Windows XP (KB911567)
Security Update for Windows XP (KB911927)
Security Update for Windows XP (KB912812)
Security Update for Windows XP (KB912919)
Security Update for Windows XP (KB913446)
Security Update for Windows XP (KB913580)
Security Update for Windows XP (KB914388)
Security Update for Windows XP (KB914389)
Security Update for Windows XP (KB916281)
Security Update for Windows XP (KB917159)
Security Update for Windows XP (KB917344)
Security Update for Windows XP (KB917422)
Security Update for Windows XP (KB917953)
Security Update for Windows XP (KB918118)
Security Update for Windows XP (KB918439)
Security Update for Windows XP (KB918899)
Security Update for Windows XP (KB919007)
Security Update for Windows XP (KB920213)
Security Update for Windows XP (KB920214)
Security Update for Windows XP (KB920670)
Security Update for Windows XP (KB920683)
Security Update for Windows XP (KB920685)
Security Update for Windows XP (KB921398)
Security Update for Windows XP (KB921503)
Security Update for Windows XP (KB921883)
Security Update for Windows XP (KB922616)
Security Update for Windows XP (KB922760)
Security Update for Windows XP (KB922819)
Security Update for Windows XP (KB923191)
Security Update for Windows XP (KB923414)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB923980)
Security Update for Windows XP (KB924191)
Security Update for Windows XP (KB924270)
Security Update for Windows XP (KB924496)
Security Update for Windows XP (KB924667)
Security Update for Windows XP (KB925486)
Security Update for Windows XP (KB925902)
Security Update for Windows XP (KB926255)
Security Update for Windows XP (KB926436)
Security Update for Windows XP (KB927779)
Security Update for Windows XP (KB927802)
Security Update for Windows XP (KB928255)
Security Update for Windows XP (KB928843)
Security Update for Windows XP (KB929123)
Security Update for Windows XP (KB930178)
Security Update for Windows XP (KB931261)
Security Update for Windows XP (KB931784)
Security Update for Windows XP (KB932168)
Security Update for Windows XP (KB933729)
Security Update for Windows XP (KB935839)
Security Update for Windows XP (KB935840)
Security Update for Windows XP (KB936021)
Security Update for Windows XP (KB937143)
Security Update for Windows XP (KB937894)
Security Update for Windows XP (KB938127)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB938829)
Security Update for Windows XP (KB939653)
Security Update for Windows XP (KB941202)
Security Update for Windows XP (KB941568)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB941644)
Security Update for Windows XP (KB941693)
Security Update for Windows XP (KB942615)
Security Update for Windows XP (KB943055)
Security Update for Windows XP (KB943460)
Security Update for Windows XP (KB943485)
Security Update for Windows XP (KB944338)
Security Update for Windows XP (KB944533)
Security Update for Windows XP (KB944653)
Security Update for Windows XP (KB945553)
Security Update for Windows XP (KB946026)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB947864)
Security Update for Windows XP (KB948590)
Security Update for Windows XP (KB948881)
Security Update for Windows XP (KB950749)
Security Update for Windows XP (KB950759)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951376)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953838)
Security Update for Windows XP (KB953839)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956390)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958215)
Security Update for Windows XP (KB958470)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB958869)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960714)
Security Update for Windows XP (KB960715)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961371)
Security Update for Windows XP (KB961373)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB963027)
Security Update for Windows XP (KB968537)
Security Update for Windows XP (KB969059)
Security Update for Windows XP (KB969897)
Security Update for Windows XP (KB969898)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB971032)
Security Update for Windows XP (KB971486)
Security Update for Windows XP (KB971557)
Security Update for Windows XP (KB971633)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB971961)
Security Update for Windows XP (KB972260)
Security Update for Windows XP (KB973346)
Security Update for Windows XP (KB973354)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973525)
Security Update for Windows XP (KB973869)
Security Update for Windows XP (KB974112)
Security Update for Windows XP (KB974455)
Security Update for Windows XP (KB974571)
Security Update for Windows XP (KB975025)
Security Update for Windows XP (KB975467)
Sonic Encoders
Sonic RecordNow Copy
SUPERAntiSpyware Free Edition
Symantec AntiVirus Client
Trend Micro PC-cillin Internet Security 12
Update for Windows Media Player 10 (KB910393)
Update for Windows Media Player 10 (KB913800)
Update for Windows Media Player 10 (KB926251)
Update for Windows XP (KB894391)
Update for Windows XP (KB898461)
Update for Windows XP (KB900485)
Update for Windows XP (KB910437)
Update for Windows XP (KB911280)
Update for Windows XP (KB916595)
Update for Windows XP (KB920872)
Update for Windows XP (KB922582)
Update for Windows XP (KB927891)
Update for Windows XP (KB930916)
Update for Windows XP (KB933360)
Update for Windows XP (KB936357)
Update for Windows XP (KB938828)
Update for Windows XP (KB942763)
Update for Windows XP (KB942840)
Update for Windows XP (KB946627)
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
Update for Windows XP (KB968389)
Update for Windows XP (KB973815)
Update Rollup 2 for Windows XP Media Center Edition 2005
Viewpoint Media Player
Visual C++ 2008 x86 Runtime - (v9.0.30729)
Visual C++ 2008 x86 Runtime - v9.0.30729.01
WebCyberCoach 3.2 Dell
WebFldrs XP
Windows Genuine Advantage Notifications (KB905474)
Windows Genuine Advantage Validation Tool (KB892130)
Windows Installer 3.1 (KB893803)
Windows Media Format Runtime
Windows Media Player 10
Windows Media Player 10 Hotfix [See EmeraldQFE2 for more information]
Windows XP Hotfix - KB873339
Windows XP Hotfix - KB885250
Windows XP Hotfix - KB885835
Windows XP Hotfix - KB885836
Windows XP Hotfix - KB885884
Windows XP Hotfix - KB886185
Windows XP Hotfix - KB887472
Windows XP Hotfix - KB887742
Windows XP Hotfix - KB888113
Windows XP Hotfix - KB888302
Windows XP Hotfix - KB888310
Windows XP Hotfix - KB889673
Windows XP Hotfix - KB890175
Windows XP Hotfix - KB890859
Windows XP Hotfix - KB890927
Windows XP Hotfix - KB891781
Windows XP Media Center Edition 2005 KB908246
Windows XP Media Center Edition 2005 KB908250
Windows XP Media Center Edition 2005 KB973768

==== Event Viewer Messages From Past Week ========

11/2/2009 8:17:04 PM, error: MRxSmb [8003] - The master browser has received a server announcement from the computer HOME-COAKLEY that believes that it is the master browser for the domain on transport NetBT_Tcpip_{A11C39FF-16B5-4. The master browser is stopping or an election is being forced.
10/30/2009 8:52:09 PM, error: Service Control Manager [7034] - The iPod Service service terminated unexpectedly. It has done this 1 time(s).

==== End Of File ===========================

#6 Blade81

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Posted 07 November 2009 - 09:54 AM

Hi,

You have both Symantec AntiVirus Client & Trend Micro PC-cillin Internet Security 12 installed there. Having more than one antivirus program installed and running in same system will cause symptoms like slowness. Do you have valid license to both of those?


Uninstall old Adobe Reader versions and get the latest one (9.2) here or get Foxit Reader here. Make sure you don't install toolbar if choose Foxit Reader! You may also check free readers introduced here.


Uninstall Macromedia Flash Player. Fresh version of Flash can be obtained here if needed.


Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system. Please follow these steps to remove older version Java components and update to the latest version...

Updating Java:
  • Download the latest version of Java Runtime Environment (JRE) 6 Update 17.
  • Click the
    Download
    button to the right.
  • Select Windows on platform combobox and check the box that says:
    Accept License Agreement. Click continue.
  • The page will refresh.
  • Click on the link to download Windows Offline Installation with or without Multi-language and save to your desktop.
  • Close any programs you may have running - especially your web browser.
  • Go to Start > Control Panel double-click on Add/Remove programs and remove all older versions of Java.
  • Check any item with Java Runtime Environment (JRE or J2SE) in the name.
  • Click the Remove or Change/Remove button.
  • Repeat as many times as necessary to remove each Java versions.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on jre-6u17-windows-i586-p.exe to install the newest version. Uncheck Carbonite online backup trial if it's offered there.

Microsoft Windows Insider MVP 2016-2017

Microsoft MVP Consumer Security 2008-2015
UNITE member since 2006
unite_blue.png

Provided malware removal related instructions are meant to be used in the correspondent user's case only. If you have similar symptoms create own topic instead of following instructions given to some other, please.


#7 Blade81

Blade81

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Posted 12 November 2009 - 12:12 PM

Due to inactivity, this thread will now be closed. If you need this topic reopened, please contact a Staff member. Include the address of this thread in your request. This applies only to the original topic starter. Should you have a new issue, please start a New Topic.

Microsoft Windows Insider MVP 2016-2017

Microsoft MVP Consumer Security 2008-2015
UNITE member since 2006
unite_blue.png

Provided malware removal related instructions are meant to be used in the correspondent user's case only. If you have similar symptoms create own topic instead of following instructions given to some other, please.





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