: HijackThis is an advanced enumerator
(similar in some respects to a registry editor) that is used to display certain areas of the Windows registry where the majority of malware reside. HijackThis will scan these areas of your system and then create a log to help diagnose the presence of undetected malware in known hiding places. Using HijackThis requires advanced knowledge about the Windows Operating System. Most of the log entries are required
to run a computer and removing essential ones can potentially cause serious damage
such as loss of Internet connectivity or problems with your operating system which could preventing it from starting. HijackThis relies on trained experts to interpret the log entries
and investigate them in order to determine what needs to be fixed.Online HijackThis analyzers work in a similar manner but rely on the user's ability to interpret the results
and determine what needs to be fixed. However, they often provide misleading and/or questionable results
. In my experience, they DO NOT
always identify all the malware or all the files properly. They sometimes list legitimate files as bad
and bad files as legitimate
. They sometimes show entries with no file (file missing) as bad when that is not always the case. Although these sites are open to the public, the user needs to know what they are doing and how to research the displayed log entries before using the original HijackThis application to fix anything.
If you do not have advanced knowledge about computers or training in malware investigation, you should NOT rely on the results of online analyzers or attempt to fix anything without consulting an expert
. Doing so on your own and using HijackThis incorrectly could adversely impact your system.
Please read the pinned topic titled "Preparation Guide For Use Before Posting A Hijackthis Log
". If you cannot complete a step, then skip it and continue with the next. In Step 6
there are instructions for downloading and running DDS
which will create a Pseudo HJT Report
as part of its log.
When you have done that, post your log
in the HijackThis Logs and Malware Removal
forum, NOT here
, for assistance by the HJT Team Experts. A member of the Team will walk you through, step by step, on how to clean your computer. If you post your log back in this thread, the response from the HJT Team will be delayed because your post will have to be moved. This means it will fall in line behind any others posted that same day.
Start a new topic, give it a relevant title and post your log along with a brief description of your problem, a summary of any anti-malware tools you have used and a summary of any steps that you have performed on your own. An expert will analyze your log and reply with instructions advising you what to fix. After doing this, we would appreciate if you post a link to your log back here so we know that your getting help from the HJT Team.Please be patient. It may take a while to get a response because the HJT Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT "bump" your post or make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.