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Help Please - HiJackThis Log


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#1 mjh

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Posted 01 August 2005 - 10:51 PM

OT was kind enough to help me 'disinfect' another computer.

This PC is also badly infected, it is running Windows XP - Adaware is installed but will not get rid of all the garbage, it just crashes mid scan. Below please find the HiJackThis log.

Thanks for all you help

Logfile of HijackThis v1.99.1
Scan saved at 1:36:07 PM, on 2/08/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\System32\alg.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\PROGRA~1\NORTON~1\navapw32.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\secupd.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = http://searchbar.findthewebsiteyouneed.com/
R3 - URLSearchHook: (no name) - {AF220BBE-3F95-9FB5-B8E2-99DA7F589091} - progmen.dll (file missing)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: IE SP2 AddOn - {93EF06B9-3AB5-4755-A6A3-D99CCA8F97E1} - C:\WINDOWS\System32\spgwe.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: SearchToolbar - {08BEC6AA-49FC-4379-3587-4B21E286C19E} - C:\WINDOWS\System32\ie2cltr.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [PrinTray] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\printray.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe
O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\navapw32.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [LimeShop] javaw -cp "C:\Program Files\LimeShop\System\Code" Main lp: "C:\Program Files\LimeShop"
O4 - HKLM\..\Run: [SVCHOST] C:\WINDOWS\svchost.exe 0
O4 - HKLM\..\Run: [browsebar] Bogobot.exe
O4 - HKLM\..\Run: [SYSTRAV] dialer423.exe
O4 - HKCU\..\Run: [Security Updater] secupd.exe -nos
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [WareOut] "C:\Program Files\WareOut\WareOut.exe"
O4 - HKCU\..\Run: [PrcIdle] defect08.exe
O4 - HKCU\..\Run: [borlandg] TemplateDongle.exe
O4 - HKCU\..\Run: [hyandex] nmdllw.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: GStartup.lnk = C:\Program Files\Common Files\GMT\GMT.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: LimeShop Preferences - file://C:\Program Files\LimeShop\System\Temp\limeshop_script0.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.1_03\bin\npjpi141_03.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.1_03\bin\npjpi141_03.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra button: SEARCH - {FE5A1910-F121-11d2-BE9E-01C04A7936B1} - http://www.google.com.super-fast-search.apsua.com/find.htm (file missing)
O9 - Extra button: ENTERTAINMENT - {FE5A1910-F121-11d2-BE9E-01C04A7936B2} - http://www.google.com.super-fast-search.apsua.com/av.htm (file missing)
O9 - Extra button: PILLS - {FE5A1910-F121-11d2-BE9E-01C04A7936B3} - http://www.google.com.super-fast-search.apsua.com/med.htm (file missing)
O9 - Extra button: SECURITY - {FE5A1910-F121-11d2-BE9E-01C04A7936B4} - http://www.google.com.super-fast-search.apsua.com/check.htm (file missing)
O9 - Extra button: SEARCH - {FE5A1910-F121-11d2-BE9E-01C04A7936B5} - http://www.google.com.super-fast-search.apsua.com (file missing)
O16 - DPF: {1D6711C8-7154-40BB-8380-3DEA45B69CBF} (Web P2P Installer) -
O16 - DPF: {24311111-1111-1121-1111-111191113457} - file://c:\eied_s7.cab
O16 - DPF: {33331111-1111-1111-1111-611111193457} - file://c:\ex.cab
O16 - DPF: {33331111-1111-1111-1111-611111193458} - file://c:\ex.cab
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://207.188.7.150/071269cf52e181431501/...ip/RdxIE601.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/...b?1122947267794
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMesse...pDownloader.cab
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://fdl.msn.com/public/chat/msnchat45.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{C1AE7379-3721-463E-B29A-C7E8531EA38E}: NameServer = 69.50.176.156,195.225.176.31
O21 - SSODL: SystemCheck2 - {54645654-2225-4455-44A1-9F4543D34545} - C:\WINDOWS\System32\vbsys2.dll
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Windows Security Update - Unknown owner - C:\WINDOWS\System32\secupd.exe (file missing)


Thanks
mjh

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#2 Daisuke

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Posted 02 August 2005 - 03:07 PM

Hi :thumbsup:

Please uninstall from Add\Remove Programs, if present:
LimeShop
WareOut

Download System Security Suite here:
System Security Suite Download. Unzip it to your desktop. Install the program. Don't use it yet.

Please print or copy these instructions because you are not able to access the Internet in SafeMode.

Make sure you are set to show hidden files and folders:
A. On the Tools menu in Windows Explorer, click Folder Options.
B. Click the View tab.
C. Under Hidden files and folders, click Show hidden files and folders.
D. Uncheck Hide extensions for known filetypes and Hide protected operating system files.
How to see hidden files in Windows

REBOOT into SafeMode by tapping F8 key repeatedly at bootup: Starting your computer in Safe mode

Run HijackThis!, press Scan, and put a checkmark next to all these:

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = http://searchbar.findthewebsiteyouneed.com/
R3 - URLSearchHook: (no name) - {AF220BBE-3F95-9FB5-B8E2-99DA7F589091} - progmen.dll (file missing)

O2 - BHO: IE SP2 AddOn - {93EF06B9-3AB5-4755-A6A3-D99CCA8F97E1} - C:\WINDOWS\System32\spgwe.dll

O3 - Toolbar: SearchToolbar - {08BEC6AA-49FC-4379-3587-4B21E286C19E} - C:\WINDOWS\System32\ie2cltr.dll

O4 - HKLM\..\Run: [LimeShop] javaw -cp "C:\Program Files\LimeShop\System\Code" Main lp: "C:\Program Files\LimeShop"
O4 - HKLM\..\Run: [SVCHOST] C:\WINDOWS\svchost.exe 0
O4 - HKLM\..\Run: [browsebar] Bogobot.exe
O4 - HKLM\..\Run: [SYSTRAV] dialer423.exe
O4 - HKCU\..\Run: [Security Updater] secupd.exe -nos
O4 - HKCU\..\Run: [WareOut] "C:\Program Files\WareOut\WareOut.exe"
O4 - HKCU\..\Run: [PrcIdle] defect08.exe
O4 - HKCU\..\Run: [borlandg] TemplateDongle.exe
O4 - HKCU\..\Run: [hyandex] nmdllw.exe
O4 - Global Startup: GStartup.lnk = C:\Program Files\Common Files\GMT\GMT.exe

O8 - Extra context menu item: LimeShop Preferences - file://C:\Program Files\LimeShop\System\Temp\limeshop_script0.htm

O16 - DPF: {1D6711C8-7154-40BB-8380-3DEA45B69CBF} (Web P2P Installer) -
O16 - DPF: {24311111-1111-1121-1111-111191113457} - file://c:\eied_s7.cab
O16 - DPF: {33331111-1111-1111-1111-611111193457} - file://c:\ex.cab
O16 - DPF: {33331111-1111-1111-1111-611111193458} - file://c:\ex.cab
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://207.188.7.150/071269cf52e181431501/...ip/RdxIE601.cab

O21 - SSODL: SystemCheck2 - {54645654-2225-4455-44A1-9F4543D34545} - C:\WINDOWS\System32\vbsys2.dll

O23 - Service: Windows Security Update - Unknown owner - C:\WINDOWS\System32\secupd.exe (file missing)



Close all other windows and browsers, and press the Fix Checked button.

Search for these files and delete them if present:
progmen.dll <-- this file
C:\WINDOWS\System32\spgwe.dll <-- this file
C:\WINDOWS\System32\ie2cltr.dll <-- this file
C:\WINDOWS\svchost.exe <-- this file, please note there is a legitimate file with the same filename in the system32 folder. Do not delete the legitimate file.
Bogobot.exe <-- this file
dialer423.exe <-- this file
C:\WINDOWS\System32\secupd.exe <-- this file
defect08.exe <-- this file
TemplateDongle.exe <-- this file
nmdllw.exe <-- this file
C:\WINDOWS\System32\vbsys2.dll <-- this file

Delete these folders, if present:
C:\Program Files\LimeShop\ <-- this folder
C:\Program Files\WareOut\ <-- this folder
C:\Program Files\Common Files\GMT\ <-- this folder

With all windows and browsers closed.
Clean out temporary and Temporary Internet Files.
A. Open System Security Suite.
B. In the Items to Clear tab thick:
- Internet Explorer (left pane): Cookies & Temporary files
- My Computer (right pane): Temporary files & Recycle Bin
Press the Clear Selected Items button.
Close the program.

REBOOT normally.

Perform a full scan here: Trendmicro, check AutoClean and let him remove anything he finds.

Perform a full scan here: Panda Online, follow the instructions on the screed, make sure these are checked:
- Disinfect automatically
- Scan compressed files
- Scan e-mail files
- Neutralize Trojans
and let him remove anything he finds.

REBOOIT your computer, run HijackThis! again and post a new log please.

Edited by Daisuke, 02 August 2005 - 03:18 PM.

Everyday is virus day. Do you know where your recovery CDs are ?
Did you create them yet ?

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#3 mjh

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Posted 03 August 2005 - 01:22 AM

Thank you Daisuke

I tried to do all the things you suggested and managed to do them all except Panda kept aborting so couldn't run that scan.

Here's the HiJackThis log you requested:

Logfile of HijackThis v1.99.1
Scan saved at 4:16:07 PM, on 3/08/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\System32\alg.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\PROGRA~1\NORTON~1\navapw32.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\WINDOWS\System32\wuauclt.exe
C:\WINDOWS\System32\wbem\wmiprvse.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = about:blank
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [PrinTray] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\printray.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe
O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\navapw32.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.1_03\bin\npjpi141_03.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.1_03\bin\npjpi141_03.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.trendmicro.com/housecall/xscan60.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/...b?1122947267794
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5free/asinst.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMesse...pDownloader.cab
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://fdl.msn.com/public/chat/msnchat45.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{C1AE7379-3721-463E-B29A-C7E8531EA38E}: NameServer = 69.50.176.156,195.225.176.31
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe

Thanks for all your help

Look forward to your reply

mjh

#4 Daisuke

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Posted 03 August 2005 - 02:50 AM

Hi,

Please fix also these with HijackThis:

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = about:blank


O17 - HKLM\System\CCS\Services\Tcpip\..\{C1AE7379-3721-463E-B29A-C7E8531EA38E}: NameServer = 69.50.176.156,195.225.176.31

Then please follow Symantec's instructions to delete some values from the Windows Registry and to clean the rasphone.pbk file (please note your computer may not have the rasphone.pbk file):

http://securityresponse.symantec.com/avcen...an.flush.d.html

No. 4 and 5.


If you find this folder on your C: drive please delete it:
C:\Program Files\Common Files\CMEII\ <-- this folder

Empty your recycle bin.

REBOOT your computer and post a fresh log please.
Everyday is virus day. Do you know where your recovery CDs are ?
Did you create them yet ?

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#5 mjh

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Posted 03 August 2005 - 11:17 PM

Thank you Daisuke

I followed as many of your instuction as I could.

On the reboot I received a warning saying that there was a system error in Windows 'a duplicate name exists on the network' - so I don't quite know what all that is about. Also it took quite a while to reboot and I had to do it twice in the end.

Here is the latest HiJackThis log:

Logfile of HijackThis v1.99.1
Scan saved at 2:09:22 PM, on 4/08/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\System32\alg.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\PROGRA~1\NORTON~1\navapw32.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\HijackThis.exe
C:\WINDOWS\System32\wbem\wmiprvse.exe
C:\WINDOWS\System32\wuauclt.exe

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [PrinTray] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\printray.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe
O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\navapw32.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.1_03\bin\npjpi141_03.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.1_03\bin\npjpi141_03.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.trendmicro.com/housecall/xscan60.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/...b?1122947267794
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5free/asinst.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMesse...pDownloader.cab
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://fdl.msn.com/public/chat/msnchat45.cab
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe

Will wait for further instuctions from you

Thank you

mjh

#6 Daisuke

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Posted 04 August 2005 - 01:18 AM

Is your computer connected to a network or directly to the Internet ?
Everyday is virus day. Do you know where your recovery CDs are ?
Did you create them yet ?

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#7 mjh

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Posted 04 August 2005 - 05:10 PM

I have bought this computer into work, while I am trying to sort out the problems so here at work the computer is connected to the internet through an ethernet hub which has other computers connected on it. Normally the computer is at home and is a stand alone connected directly to the internet.

mjh

#8 Daisuke

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Posted 05 August 2005 - 01:22 AM

Go to Start --> Run, and type cmd in the Open box, then click OK to open a command prompt.
Type sfc /scannow, note the space after sfc.

Insert you original Windows CD in the CD-ROM drive. This will restore your protected system files on your computer.

Normally the computer is at home and is a stand alone connected directly to the internet.

I don't think you will have problems at home.

When you are at home:
For security reasons it is recommended to disable NetBIOS.

Go to Start -> Run and type Services.msc, then press the OK button. Look for a service called TCP/IP NetBIOS Helper. Double click on that service and press the Stop button, and then set the Startup type to Disabled. Press OK, and close all the windows.

Follow these instructions to disable NetBIOS over TCP/IP: http://www.petri.co.il/disable_netbios_in_w2k_xp_2003.htm

Also:
You will need to find out the prefered DNS addresses of your ISP (if DNS address is not obtained automatically) and put them in the DNS settings - ask your ISP if necessary.
Instructions here:
http://www.microsoft.com/windowsxp/using/n...t/tcpipdns.mspx

Problems solved ?

Edited by Daisuke, 05 August 2005 - 01:23 AM.

Everyday is virus day. Do you know where your recovery CDs are ?
Did you create them yet ?

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