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.NET Updates keep failing


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#1 jedijfo

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Posted 25 October 2009 - 09:55 PM

I am running Win XP Pro SP3.
I keeping getting a message that Updates are Ready for Your Computer. When I clikck to install the update, I get the following message:

Attached File  update_error.jpg   5.54KB   8 downloads

I then try to remove the current program (Microsoft .NET Framework 2.0 Serive Pack 1 so I can reinstall it
and I get the following

Attached File  Win_Installer_error.jpg   18.63KB   15 downloads

This message is happening on several other programs I am trying to remove as well..

any help appreciated.
Jack

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#2 petewills

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Posted 26 October 2009 - 07:38 AM

Have you read these topics?

http://www.bleepingcomputer.com/forums/t/264765/security-update-kb953297-fails/


http://www.bleepingcomputer.com/forums/t/266271/net-framework-20-30-35-installation-problems/

#3 jedijfo

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Posted 29 October 2009 - 07:39 PM

thanks. that worked. Can you tell me how to remove Error Fix? I keep getting the error message from windows that the installation file is not available.

#4 petewills

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Posted 30 October 2009 - 09:38 AM

At what point does the error message appear.

Can you post another screenshot.

Someone here may recognise the problem.

#5 jedijfo

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Posted 01 November 2009 - 08:25 PM

Here is the message I get when I try to remove Error Fix


Attached File  error_fix.jpg   17.4KB   15 downloads

How can I get rid of it?

#6 petewills

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Posted 02 November 2009 - 06:08 AM

Have you run SuperAntiSpyware

http://www.superantispyware.com/download.html

and

Malwarebytes

http://www.malwarebytes.org/mbam.php

You should post the problem in the Forum

"Security - Am I infected? - What do I do?"

Through Google:

"ErrorFix Description

ErrorFix is a rogue registry repair program that is known to use deceiving tactics to tempt purchase of a
full ErrorFix application. ErrorFix or Error Fix, is an application that appears to look like a legitimate
security application for a Windows PC.

ErrorFix is not able to remove any type of computer parasites from your computer
nor provide any additional security protection features.

It is possible that ErrorFix comes from a Trojan infection such as Zlob or Vundo,
where it can be installed without notification to the computer user.
Once ErrorFix is installed, it starts scanning your system automatically.
Once the system scan is complete, you may notice several computer infections or errors that ErrorFix detected.

These results are bogus and should not be conceived as your computer being infected with malware."

If this is what you have , you need assistance in the Security forums.

Edited by petewills , 02 November 2009 - 06:16 AM.


#7 Guest_The weatherman_*

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Posted 02 November 2009 - 07:49 AM

Moved from xp to a more appropriate forum. Tw

#8 boopme

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Posted 02 November 2009 - 12:45 PM

Hello as requested ,we need to scan for malware first as that can stop the updates.

Next run MBAM (MalwareBytes):

NOTE: Before saving MBAM please rename it to zztoy.exe....now save it to your desktop.

Please download Malwarebytes Anti-Malware and save it to your desktop.

alternate download link

MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.



Next run ATF and SAS:
Note.. SAS doesn't open the registry hives for other user accounts on the system, so scans should be done from each user account.

Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

From your regular user account..
Download Attribune's ATF Cleaner and then SUPERAntiSpyware , Free Home Version. Save both to desktop ..
DO NOT run yet.
Open SUPER from icon and install and Update it
Under Scanner Options make sure the following are checked (leave all others unchecked):
Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining
.
Click the "Close" button to leave the control center screen and exit the program. DO NOT run yet.

Now reboot into Safe Mode: How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode
.

Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.

If you use Firefox or Opera browser click that browser at the top and choose: Select All
Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program
.

NOW Scan with SUPER
Open from the desktop icon or the program Files list
On the left, make sure you check C:\Fixed Drive.
Perform a Complete scan. After scan,Verify they are all checked.
Click OK on the summary screen to quarantine all found items.
If asked if you want to reboot, click "Yes" and reboot normally.

To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log.
A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.
Click Close to exit the program.


Please ask any needed questions,post 2 logs and Let us know how the PC is running now.
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#9 jedijfo

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Posted 04 November 2009 - 03:01 PM

Ok. I ran MALWARE Anti Malware - It found no malware at all.
Ran ATF. ran fine

Scanned with Super.. here is the log

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 11/04/2009 at 02:40 PM

Application Version : 4.29.1004

Core Rules Database Version : 4227
Trace Rules Database Version: 2127

Scan type : Complete Scan
Total Scan Time : 03:24:10

Memory items scanned : 250
Memory threats detected : 0
Registry items scanned : 7749
Registry threats detected : 0
File items scanned : 223880
File threats detected : 1

Application.PowerReg Scheduler
G:\DOCUMENTS AND SETTINGS\JACK\START MENU\PROGRAMS\STARTUP\POWERREG SCHEDULER V3.EXE

ErrorFix is still in the Add/Remove Programs list and get the same message when I try to remove it.

#10 boopme

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Posted 04 November 2009 - 09:49 PM

Hello. we can try removing the rogue software errorFix either with REVO or by Editing the registry.

Use Revo Uninstaller:

1.Please download Revo Uninstaller.
2.Extract the ZIP file to a folder and run revouninstaller.exe from there! (You can copy that folder to an USB Mass storage drive and use it without any installation required!)
3.There are two ways to uninstall programs with Revo Uninstaller:
Important: Please, try to close the application you want to uninstall first!
Select the application in the list of installed applications and press the Uninstall button in the toolbar.
Right-click the application and click the Uninstall command in the displayed menu. Follow the instructions.


Thru the registry................
A suggestion is being made that involves modifying the registry. Modifying the registry can be dangerous (and can render your system unbootable) so it's advisable that you make a backup of the registry before proceeding.
Modification of the registry can be EXTREMELY dangerous if you do not know exactly what you are doing so follow the steps that are listed below EXACTLY. if you cannot perform some of these steps or if you have ANY questions please ask BEFORE proceeding.

Backing Up Your Registry
  • Go Here and download ERUNT
    (ERUNT (Emergency Recovery Utility NT) is a free program that allows you to keep a complete backup of your registry and restore it when needed.)
  • Install ERUNT by following the prompts
    (use the default install settings but say no to the portion that asks you to add ERUNT to the start-up folder, if you like you can enable this option later)
  • Start ERUNT
    (either by double clicking on the desktop icon or choosing to start the program at the end of the setup)
  • Choose a location for the backup
    (the default location is C:\WINDOWS\ERDNT which is acceptable).
  • Make sure that at least the first two check boxes are ticked
  • Press OK
  • Press YES to create the folder.
Registry Modifications

For more information about modifying the registry, see this Microsoft article: http://support.microsoft.com/default.aspx/kb/256986


1.Click Start, Run and type regedit.
2.Inside the registry, open this key.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall

3.In that registry key, select the program (Error Fix) you wish to uninstall from the right side of the window.
4.Close the registry editor and reboot.
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#11 jedijfo

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Posted 11 November 2009 - 08:28 AM

thanks! Revo Uninstaller worked great

#12 boopme

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Posted 11 November 2009 - 09:23 PM

You're very welcome :thumbsup:
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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