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Trojan.FakeAlert help PLEASE...


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3 replies to this topic

#1 maxx1

maxx1

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Posted 25 October 2009 - 08:59 PM

i was doing a scan with spyware doctor an it found this Trojan.FakeAlert removed it ... and it came back again.. an again so i used Malwarebytes' Anti-Malware
it removed it... nothing came back on spyware doctor i just want to make sure my pc is clean..... here is a scan report i just did..


Malwarebytes' Anti-Malware 1.36
Database version: 1970
Windows 5.1.2600 Service Pack 3

10/25/2009 8:33:36 PM
mbam-log-2009-10-25 (20-33-36).txt

Scan type: Full Scan (C:|)
Objects scanned: 170606
Time elapsed: 59 minute(s), 46 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 1
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USERSOFTWAREXML (Trojan.FakeAlert) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:02:19 PM, on 10/25/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16915)
Boot mode: Normal

Running processes:
C:WINDOWSSystem32smss.exe
C:WINDOWSsystem32csrss.exe
C:WINDOWSsystem32winlogon.exe
C:WINDOWSsystem32services.exe
C:WINDOWSsystem32lsass.exe
C:WINDOWSsystem32svchost.exe
C:WINDOWSsystem32svchost.exe
C:WINDOWSSystem32svchost.exe
C:WINDOWSsystem32svchost.exe
C:WINDOWSsystem32svchost.exe
C:WINDOWSsystem32svchost.exe
C:Program FilesCommon FilesSymantec SharedccSvcHst.exe
C:Program FilesCommon FilesSymantec SharedVAScannercomHost.exe
C:WINDOWSsystem32spoolsv.exe
C:WINDOWSsystem32svchost.exe
C:Program FilesCommon FilesAppleMobile Device SupportbinAppleMobileDeviceService.exe
C:Program FilesAskBarDisbarbinAskService.exe
C:Program FilesAskBarDisbarbinASKUpgrade.exe
C:Program FilesSymantecLiveUpdateAluSchedulerSvc.exe
C:Program FilesHotspot Shieldbinopenvpnas.exe
C:Program FilesHotspot ShieldHssWPRhsssrv.exe
C:Program FilesJavajre6binjqs.exe
C:WINDOWSsystem32nvsvc32.exe
C:WINDOWSsystem32IoctlSvc.exe
C:WINDOWSsystem32HPZipm12.exe
C:Program FilesSpyware DoctorpctsAuxs.exe
C:Program FilesSpyware DoctorpctsSvc.exe
C:WINDOWSsystem32svchost.exe
C:Program FilesXobniXobniService.exe
C:Program FilesYahoo!SoftwareUpdateYahooAUService.exe
C:WINDOWSExplorer.EXE
C:Program FilesHPHP Software UpdateHPWuSchd2.exe
C:Program FilesFroddle Podipm_as.exe
C:Program FilesYahoo!Search ProtectionSearchProtection.exe
C:Program FilesCommon FilesSymantec SharedccSvcHst.exe
C:Program FilesCommon FilesRealUpdate_OBrealsched.exe
C:Program FilesJavajre6binjusched.exe
C:Program FilesSpyware DoctorpctsTray.exe
C:WINDOWSsystem32ctfmon.exe
C:Program FilesYahoo!Messengerymsgr_tray.exe
C:WINDOWSSystem32svchost.exe
C:WINDOWSsystem32notepad.exe
C:Program FilesInternet Exploreriexplore.exe
C:Program FilesCallingIDToolbarCallingIDGlobal.exe
C:WINDOWSsystem32NOTEPAD.EXE
C:Program FilesSpyware DoctorpctsGui.exe
C:PROGRA~1COMMON~1SYMANT~1CCPD-LCsymlcsvc.exe
C:WINDOWSsystem32wbemwmiprvse.exe
C:WINDOWSsystem32NOTEPAD.EXE
C:DOCUME~1owner_LOCALS~1Tempd.exe
C:Program FilesTrend MicroHijackThisHijackThis.exe
C:WINDOWSsystem32wbemwmiprvse.exe

R1 - HKCUSoftwareMicrosoftInternet ExplorerMain,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCUSoftwareMicrosoftInternet ExplorerMain,Start Page = http://www.yahoo.com/
R1 - HKLMSoftwareMicrosoftInternet ExplorerMain,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLMSoftwareMicrosoftInternet ExplorerMain,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLMSoftwareMicrosoftInternet ExplorerMain,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLMSoftwareMicrosoftInternet ExplorerMain,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLMSoftwareMicrosoftInternet ExplorerSearch,SearchAssistant =
R0 - HKLMSoftwareMicrosoftInternet ExplorerSearch,CustomizeSearch =
R1 - HKCUSoftwareMicrosoftInternet ExplorerSearchURL,(Default) = http://us.rd.yahoo.com/customize/ie/defaul...//www.yahoo.com
R1 - HKCUSoftwareMicrosoftWindowsCurrentVersionInternet Settings,ProxyServer = 127.0.0.1:8081
R1 - HKCUSoftwareMicrosoftWindowsCurrentVersionInternet Settings,ProxyOverride = local
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:Program FilesYahoo!CompanionInstallscpn1yt.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:Program FilesRealRealPlayerrpbrowserrecordplugin.dll
O2 - BHO: MSN Toolbar Helper - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:Program FilesMSNToolbar3.0.1308.0msneshellx.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:Program FilesJavajre6binjp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:Program FilesJavajre6libdeployjqsiejqs_plugin.dll
O2 - BHO: SingleInstance Class - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:Program FilesYahoo!CompanionInstallscpn1YTSingleInstance.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:Program FilesYahoo!CompanionInstallscpn1yt.dll
O3 - Toolbar: Show Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:Program FilesCommon FilesSymantec SharedcoSharedBrowser2.6CoIEPlg.dll
O3 - Toolbar: CallingID - {10134636-E7AF-4AC5-A1DC-C7C44BB97D81} - C:Program FilesCallingIDToolbarCallingIDIE.dll
O3 - Toolbar: Ask Toolbar - {3041d03e-fd4b-44e0-b742-2d9b88305f98} - C:Program FilesAskBarDisbarbinaskBar.dll
O3 - Toolbar: MSN Toolbar - {1E61ED7C-7CB8-49d6-B9E9-AB4C880C8414} - C:Program FilesMSNToolbar3.0.1308.0msneshellx.dll
O4 - HKLM..Run: [osCheck] "C:Program FilesNorton 360osCheck.exe"
O4 - HKLM..Run: [HP Software Update] C:Program FilesHPHP Software UpdateHPWuSchd2.exe
O4 - HKLM..Run: [NvCplDaemon] RUNDLL32.EXE C:WINDOWSsystem32NvCpl.dll,NvStartup
O4 - HKLM..Run: [ccApp] C:Program FilesCommon FilesSymantec SharedccApp.exe
O4 - HKLM..Run: [GhostSurfDelSatellite] "C:Program FilesGhostSurf PlatinumDeleteSatellite.exe"
O4 - HKLM..Run: [IpodManagerService] C:Program FilesFroddle Podipm_as.exe
O4 - HKLM..Run: [Adobe Reader Speed Launcher] "C:Program FilesAdobeReader 9.0ReaderReader_sl.exe"
O4 - HKLM..Run: [YSearchProtection] "C:Program FilesYahoo!Search ProtectionSearchProtection.exe"
O4 - HKLM..Run: [NeroFilterCheck] C:Program FilesCommon FilesAheadLibNeroCheck.exe
O4 - HKLM..Run: [TkBellExe] "C:Program FilesCommon FilesRealUpdate_OBrealsched.exe" -osboot
O4 - HKLM..Run: [SunJavaUpdateSched] "C:Program FilesJavajre6binjusched.exe"
O4 - HKLM..Run: [ISTray] "C:Program FilesSpyware DoctorpctsTray.exe"
O4 - HKCU..Run: [ctfmon.exe] C:WINDOWSsystem32ctfmon.exe
O4 - HKCU..Run: [Vidalia] "C:Program FilesVidalia BundleVidaliavidalia.exe"
O4 - HKCU..Run: [Search Protection] C:Program FilesYahoo!Search ProtectionSearchProtection.exe
O4 - HKCU..Run: [Messenger (Yahoo!)] "C:Program FilesYahoo!MessengerYahooMessenger.exe" -quiet
O4 - HKCU..Run: [PopRock] C:DOCUME~1owner_LOCALS~1Tempd.exe
O4 - HKCU..RunOnce: [Shockwave Updater] C:WINDOWSsystem32AdobeSHOCKW~1SWHELP~1.EXE -Update -1103471 -"Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; IEMB3; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.04506.648; .NET CLR 3.5.21022; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; yie8)" -"http://www.shockwave.com/gamelanding/zoohaul.jsp?extcmp=NOLR"
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:PROGRA~1MICROS~3Office12REFIEBAR.DLL
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:WINDOWSNetwork Diagnosticxpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:WINDOWSNetwork Diagnosticxpnetdiag.exe
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:Program FilesYahoo!MessengerYahooMessenger.exe
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:Program FilesYahoo!MessengerYahooMessenger.exe
O9 - Extra button: Ghost Navigator - {ECC5777A-6E88-BFCE-13CE-81F134789E7B} - C:Program FilesGhost NavigatorGhost (file missing)
O9 - Extra 'Tools' menuitem: Ghost Navigator - {ECC5777A-6E88-BFCE-13CE-81F134789E7B} - C:Program FilesGhost NavigatorGhost (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:Program FilesMessengermsmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:Program FilesMessengermsmsgs.exe
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2008.1...toUploader5.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:Program FilesYahoo!CommonYinsthelper.dll
O16 - DPF: {48DD0448-9209-4F81-9F6D-D83562940134} (MySpace Uploader Control) - http://lads.myspace.com/upload/MySpaceUploader1006.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx2.hotmail.com/mail/w3/resources/MSNPUpld.cab
O16 - DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2009.0...oUploader55.cab
O16 - DPF: {9C23D886-43CB-43DE-B2DB-112A68D7E10A} (MySpace Uploader Control) - http://lads.myspace.com/upload/MySpaceUploader2.cab
O16 - DPF: {D9944C1C-C6BB-4E90-8E37-55F9FFABC6B8} - https://server.userzoom.com/uz/UserZoom.cab
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:Program FilesXobniSkype4Com.dll
O20 - Winlogon Notify: !SASWinLogon - C:Program FilesSUPERAntiSpywareSASWINLO.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:Program FilesCommon FilesAppleMobile Device SupportbinAppleMobileDeviceService.exe
O23 - Service: ASKService - Unknown owner - C:Program FilesAskBarDisbarbinAskService.exe
O23 - Service: ASKUpgrade - Unknown owner - C:Program FilesAskBarDisbarbinASKUpgrade.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:Program FilesSymantecLiveUpdateAluSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:Program FilesCommon FilesSymantec SharedccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:Program FilesCommon FilesSymantec SharedccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:Program FilesCommon FilesSymantec SharedccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:Program FilesCommon FilesSymantec SharedVAScannercomHost.exe
O23 - Service: Hotspot Shield Service (HotspotShieldService) - Unknown owner - C:Program FilesHotspot Shieldbinopenvpnas.exe
O23 - Service: Hotspot Shield Helper Service (HssSrv) - AnchorFree Inc. - C:Program FilesHotspot ShieldHssWPRhsssrv.exe
O23 - Service: Hotspot Shield Tray Service (HssTrayService) - Unknown owner - C:Program FilesHotspot ShieldbinHssTrayService.EXE
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:Program FilesJavajre6binjqs.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:Program FilesSymantecLiveUpdateLuComServer_3_4.EXE
O23 - Service: LiveUpdate Notice - Symantec Corporation - C:Program FilesCommon FilesSymantec SharedccSvcHst.exe
O23 - Service: NBService - Nero AG - C:Program FilesNeroNero 7Nero BackItUpNBService.exe
O23 - Service: Nero BackItUp Scheduler 4.0 - Unknown owner - C:Program FilesCommon FilesNeroNero BackItUp 4NBService.exe (file missing)
O23 - Service: NMIndexingService - Nero AG - C:Program FilesCommon FilesAheadLibNMIndexingService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:WINDOWSsystem32nvsvc32.exe
O23 - Service: PLFlash DeviceIoControl Service - Prolific Technology Inc. - C:WINDOWSsystem32IoctlSvc.exe
O23 - Service: Pml Driver HPZ12 - HP - C:WINDOWSsystem32HPZipm12.exe
O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:Program FilesSpyware DoctorpctsAuxs.exe
O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:Program FilesSpyware DoctorpctsSvc.exe
O23 - Service: Symantec Core LC - Unknown owner - C:PROGRA~1COMMON~1SYMANT~1CCPD-LCsymlcsvc.exe
O23 - Service: XobniService - Xobni Corporation - C:Program FilesXobniXobniService.exe
O23 - Service: Yahoo! Updater (YahooAUService) - Yahoo! Inc. - C:Program FilesYahoo!SoftwareUpdateYahooAUService.exe

--
End of file - 12333 bytes

Merged posts. ~ OB

Edited by Orange Blossom, 27 October 2009 - 08:17 PM.


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#2 Elise

Elise

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  • Malware Study Hall Admin
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Posted 01 November 2009 - 04:32 PM

Hello ,
And :( to the Bleeping Computer Malware Removal Forum
. My name is Elise and I'll be glad to help you with your computer problems.


I will be working on your malware issues, this may or may not solve other issues you may have with your machine.

Please note that whatever repairs we make, are for fixing your computer problems only and by no means should be used on another computer.

You may want to keep the link to this topic in your favorites. Alternatively, you can click the button at the top bar of this topic and Track this Topic, where you can choose email notifications. The topics you are tracking are shown here.
-----------------------------------------------------------
If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explanation about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE


Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.

    Posted Image
  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and re-enable all active protection when done.
-- If you encounter any problems, try running GMER in Safe Mode.

-------------------------------------------------------------
Please be patient and I'd be grateful if you would note the following
  • The cleaning process is not instant. DDS logs can take some time to research, so please be patient with me. I know that you need your computer working as quickly as possible, and I will work hard to help see that happen.
  • Please reply using the Add/Reply button in the lower right hand corner of your screen. Do not start a new topic.
  • The logs that you post should be pasted directly into the reply. Only attach them if requested or if they do not fit into the post.
  • Unfortunately, if I do not hear back from you within 5 days, I will be forced to close your topic. If you still need help after I have closed your topic, send me or a moderator a personal message with the address of the thread or feel free to create a new one.
In the meantime please, do NOT install any new programs or update anything unless told to do so while we are fixing your problem

If you still need help, please include the following in your next reply
  • A detailed description of your problems
  • A new DDS log
  • GMER log


Please give me some time to review your logs and take the steps necessary with you to get your machine back in working order clean and free of malware.

Thanks and again sorry for the delay
.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

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#3 maxx1

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Posted 01 November 2009 - 06:56 PM

it took waaayyy to long to get a message back on here i just reinstalled my windows thanks anyways i do hope next time wont be such a long wait..

#4 Elise

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Posted 02 November 2009 - 04:39 AM

Since this issue seems to be resolved, this topic will now be closed.

If you are the original topic starter and you need this topic to be re-opened, please send me a PM.

Everyone else, please start a new topic.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

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