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Major Malware Infections


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4 replies to this topic

#1 CompDr

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Posted 25 October 2009 - 07:44 PM

Hello, I hope someone can help me.

I have a very badly infected computer. Its an Acer running Windows Vista Home Premium SP1. 2 Gig RAM, 32 bit O/S

I've tried to install Hijack This and it gets corrupted immediately. The same holds true for Combofix, dds, Avast, SuperAntiSpyware etc. I was able to install A2 for some reason and I ran that. It found a few things but I still have the problem

I slaved the drive to another computer and scanned it with Malwarebytes, SuperAntiSpyware and Avast boottime scanner. All 3 programs removed a lot of stuff but when I put the drive back in the original computer (Acer) I'm still unable to install any anti-malware program.

I'm able to access the internet but when I go to tech sites like BC the pages never load properly and I can't see the entire conversations in the forums.

Is there any way to remove malware using a command line application or a way to do it manually? Any help would be greatly appreciated.

Thanks

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#2 garmanma

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Posted 26 October 2009 - 10:17 AM

Try this application and then immediately run the DDS scan

Combofix should not be run except under the guidance of a HJT team member


If it does not work, post back here


Rkill.scr
http://download.bleepingcomputer.com/grinler/rkill.scr

When you double-click on the Desktop icon, a small DOS window will open and the application will run on it's own
It should only take a few minutes and it will close by itself

Do not reboot the machine
Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
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#3 CompDr

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Posted 26 October 2009 - 04:04 PM

Garmanma,

That "RKill" program worked great! Thanks. Below is my DDS log. In this reply area, I don't see anywhere to attach the attach.txt file. Should I just copy and paste it to another reply? Also, I did run RootRepeal. I got some info but also an error message appeared saying: "Could not read system registry! Please contact the author!" I clicked on the "More Details" button and it said, "unrecognized partition type 6 (0x6)!"

Let me know what to do about the RootRepeal and attach.txt files and I'll get them to you.

Thanks for your help.

Edited by Orange Blossom, 27 October 2009 - 07:05 PM.
DDS log removed. ~ OB


#4 garmanma

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Posted 26 October 2009 - 06:47 PM

I just help you produce the logs. Where I'm sending you to next will help you with the infection


Now that you were successful in creating those two logs you need to post them in our HJT forum There they will help you with the removal through some custom scripts and programs that we cannot run here in this forum

First, try to run a DDS / HJT log as outlined in our preparation guide:
http://www.bleepingcomputer.com/forums/t/34773/preparation-guide-for-use-before-using-malware-removal-tools-and-requesting-help/

If it won't run, don't worry, just give a brief description and tell them that these logs were all you could get to run successfully

Post them here:
http://www.bleepingcomputer.com/forums/f/22/virus-trojan-spyware-and-malware-removal-logs/

The HJT team is extremely busy, so be patient and good luck
Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
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#5 Orange Blossom

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Posted 27 October 2009 - 07:05 PM

Hello,

Now that you have posted a log here: http://www.bleepingcomputer.com/forums/t/267223/badly-infected-computer/ you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a HJT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the HJT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the HJT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

Please be patient. It may take several days, up to two weeks perhaps less, to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

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