Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Errors occuring, none are malware related...


  • Please log in to reply
17 replies to this topic

#1 bluelight7

bluelight7

  • Members
  • 24 posts
  • OFFLINE
  •  
  • Local time:11:23 PM

Posted 25 October 2009 - 06:59 PM

I'm using Windows Vista Home Premium - Service Pack 2

So this is what happened - I turned my laptop on (Asus M51VSeries), logged in and then left it running for a couple of hours. I suspect during this time a Windows Update may have occurred which may be causing my problems. When I came back to the laptop, I noticed that the nice Vista Aero effect had disappeared and was replaced with the basic Vista theme. I restarted my computer and it was still displaying the Vista basic theme and also an error message appeared:

Title: MMLoadDrv: MMLoadDrv.exe - Entry Point Not Found
Contents: The procedure entry point OsThunkD3dContextDestroyAll could not be located in the dynamic library d3d8thk.dll.

I then attempted to open Mozilla Firefox 3.5.3, which crashed immediately after opening. I tried this a few times which produced the same results. I was able to open up Firefox in it's safe mode though. I then decided to do a system restore as there was next to no information about my problem that I could find. The system restore was to a few minutes after I first switched my laptop on that day (15/09/2009 ) with the note 'Install - Windows Update' next to it. I completed the system restore, and found that the error message still displayed, the basic theme was still there, but I could go on Firefox without it's safe mode.

I have run a full Malwarebytes' Anti-Malware scan and it found nothing.

So basically I want to know how to remove the error message (which appears every time I re-boot the laptop) and get things running normally again!

NOTE: I originally posted this here [http://www.bleepingcomputer.com/forums/topic257979.html and http://www.bleepingcomputer.com/forums/t/258887/osthunkd3dcontextdestroyall-error/] (was suggested to come here) and have tried updating DirectX, but I already have the latest version.

READ THIS THREAD: http://www.bleepingcomputer.com/forums/t/259403/osthunkd3dcontextdestroyall-error/
It contains what steps I've already taking to try solve the problem.

Problems still occurring:

- Can't load any game (All display different variations of: "The application failed to initialize properly (0xc0000033). Click OK to terminate application (example when I try to load COD4))
NOTE: The original Half Life works. (so I suspect a problem with latest version of directX)
- Windows Photo viewer doesn't work
- Webcam doesn't work (I have an Asus M51Vseries with built in cam)
- Aero effect sill doesn't work
- OsThunkD3dContextDestroyAll error does not appear at start up anymore.

BC AdBot (Login to Remove)

 


#2 bluelight7

bluelight7
  • Topic Starter

  • Members
  • 24 posts
  • OFFLINE
  •  
  • Local time:11:23 PM

Posted 27 October 2009 - 02:10 AM

bump

Still having problems

#3 bluelight7

bluelight7
  • Topic Starter

  • Members
  • 24 posts
  • OFFLINE
  •  
  • Local time:11:23 PM

Posted 29 October 2009 - 04:31 AM

bump

Thinking I may have to re-install Vista...

#4 figgis41

figgis41

  • Members
  • 801 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Hull England
  • Local time:11:23 AM

Posted 30 October 2009 - 11:12 AM

hi,,,, took a look at those threads and the guys in the shiny armour cant see any baddies,,, which is a relief,,,
so going on what you say,,, this all started with windows updates,,, always set this to let you know when there are any and you decide when to download them,,,,
go into programs and features (type it into search box in start menu) then click on view installed updates,,, on the little info bar across the top of the updates,,, where it says name, program,,, installed on,,,etc,,, click the little drop down on the installed on tab when you put the courser on it,,,, select the date of suspected updates and it will show just these updates for that day,,,, use snip tool to take a screen shot of them and save it to pictures (for later ref) then uninstall them,,, reboot the pc and see if this has helped,,,
good luck.
Figgis,,,, LUFC

#5 bluelight7

bluelight7
  • Topic Starter

  • Members
  • 24 posts
  • OFFLINE
  •  
  • Local time:11:23 PM

Posted 31 October 2009 - 06:57 PM

hi,,,, took a look at those threads and the guys in the shiny armour cant see any baddies,,, which is a relief,,,
so going on what you say,,, this all started with windows updates,,, always set this to let you know when there are any and you decide when to download them,,,,
go into programs and features (type it into search box in start menu) then click on view installed updates,,, on the little info bar across the top of the updates,,, where it says name, program,,, installed on,,,etc,,, click the little drop down on the installed on tab when you put the courser on it,,,, select the date of suspected updates and it will show just these updates for that day,,,, use snip tool to take a screen shot of them and save it to pictures (for later ref) then uninstall them,,, reboot the pc and see if this has helped,,,
good luck.


I tried that and found no windows update for the 15th of September (date of the windows update). I think it may have already been removed when I did the system restore.

#6 figgis41

figgis41

  • Members
  • 801 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Hull England
  • Local time:11:23 AM

Posted 01 November 2009 - 08:04 AM

hi,,,, have you tried looking in event viewer to narrow down the suspects to the crashes,,,, have a look in the tree on the left hand side,,,, first look in the windows logs around the dates of the pc going wrong,,, see if there is a recurring event,,, ie same thing going wrong,,, then look in application and service logs,,,
good luck.
Figgis,,,, LUFC

#7 bluelight7

bluelight7
  • Topic Starter

  • Members
  • 24 posts
  • OFFLINE
  •  
  • Local time:11:23 PM

Posted 09 November 2009 - 09:49 PM

hi,,,, have you tried looking in event viewer to narrow down the suspects to the crashes,,,, have a look in the tree on the left hand side,,,, first look in the windows logs around the dates of the pc going wrong,,, see if there is a recurring event,,, ie same thing going wrong,,, then look in application and service logs,,,
good luck.


Sorry for the late reply, I had family matters to deal with.

I tried that and looked for logs around the 15th of September (when the problems started occurring) and I found no recurring event.

Do you think I should just try and re-install Vista? I have all the disks that were sent with the laptop.

#8 figgis41

figgis41

  • Members
  • 801 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Hull England
  • Local time:11:23 AM

Posted 10 November 2009 - 06:20 AM

hi,,, i see your having issues with certain games not loading,,, in particular the excellent COD4 :huh:
nasties could have messed with or corrupt the direct x installed in the pc,,,, get your recovery disc and put it in the drive and run a system file check ,,, sfc /scannow ,,,,
http://www.tech-recipes.com/rx/2231/vista_...m_file_checker/
this will check your system for broken,, moved or incorrect entries on the pc and replace or fix them from the disc,,,
try this and get back to us,,,,
good luck.
Figgis,,,, LUFC

#9 bluelight7

bluelight7
  • Topic Starter

  • Members
  • 24 posts
  • OFFLINE
  •  
  • Local time:11:23 PM

Posted 10 November 2009 - 09:07 AM

hi,,, i see your having issues with certain games not loading,,, in particular the excellent COD4 :huh:
nasties could have messed with or corrupt the direct x installed in the pc,,,, get your recovery disc and put it in the drive and run a system file check ,,, sfc /scannow ,,,,
http://www.tech-recipes.com/rx/2231/vista_...m_file_checker/
this will check your system for broken,, moved or incorrect entries on the pc and replace or fix them from the disc,,,
try this and get back to us,,,,
good luck.


Just ran the scan with the Asus recovery disk in (laptop was pre-installed with Vista). Here's the results:

"Windows Resource Protection found corrupt files but was unable to fix some of them.
Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For example C:\Windows\Logs\CBS\CBS.log"

Here is the text at the end of the CBS.log (the only part I think is needed, I would upload but the file is 31mb :S):

POQ 83 ends.
2009-11-11 02:53:01, Info CSI 000001d9 [SR] Verify complete
2009-11-11 02:53:01, Info CSI 000001da [SR] Verifying 63 (0x0000003f) components
2009-11-11 02:53:01, Info CSI 000001db [SR] Beginning Verify and Repair transaction
2009-11-11 02:53:06, Info CSI 000001dc Repair results created:
POQ 84 starts:

POQ 84 ends.
2009-11-11 02:53:06, Info CSI 000001dd [SR] Verify complete
2009-11-11 02:53:06, Info CSI 000001de [SR] Repairing 1 components
2009-11-11 02:53:06, Info CSI 000001df [SR] Beginning Verify and Repair transaction
2009-11-11 02:53:06, Info CSI 000001e0 Hashes for file member \SystemRoot\WinSxS\x86_microsoft-windows-directx-direct3d9_31bf3856ad364e35_6.0.6002.18005_none_c438e5b15de80145\d3d8thk.dll do not match actual file [l:22{11}]"d3d8thk.dll" :
Found: {l:32 b:NK2ygQvdl39zKbJbrjymcqfwKe6PSK6f4fUDZh8Zfeo=} Expected: {l:32 b:nw7nBGD/pD6GnDgh8K9mRtl+D0Y6h7ULFn7K1E3y5SM=}
2009-11-11 02:53:06, Info CSI 000001e1 [SR] Cannot repair member file [l:22{11}]"d3d8thk.dll" of Microsoft-Windows-DirectX-Direct3D9, Version = 6.0.6002.18005, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2009-11-11 02:53:06, Info CSI 000001e2 Hashes for file member \SystemRoot\WinSxS\x86_microsoft-windows-directx-direct3d9_31bf3856ad364e35_6.0.6002.18005_none_c438e5b15de80145\d3d8thk.dll do not match actual file [l:22{11}]"d3d8thk.dll" :
Found: {l:32 b:NK2ygQvdl39zKbJbrjymcqfwKe6PSK6f4fUDZh8Zfeo=} Expected: {l:32 b:nw7nBGD/pD6GnDgh8K9mRtl+D0Y6h7ULFn7K1E3y5SM=}
2009-11-11 02:53:06, Info CSI 000001e3 [SR] Cannot repair member file [l:22{11}]"d3d8thk.dll" of Microsoft-Windows-DirectX-Direct3D9, Version = 6.0.6002.18005, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2009-11-11 02:53:06, Info CSI 000001e4 [SR] This component was referenced by [l:160{80}]"Package_25_for_KB948465~31bf3856ad364e35~x86~~6.0.1.18005.948465-113_neutral_GDR"
2009-11-11 02:53:06, Info CSI 000001e5 Hashes for file member \??\C:\Windows\System32\d3d8thk.dll do not match actual file [l:22{11}]"d3d8thk.dll" :
Found: {l:32 b:NK2ygQvdl39zKbJbrjymcqfwKe6PSK6f4fUDZh8Zfeo=} Expected: {l:32 b:nw7nBGD/pD6GnDgh8K9mRtl+D0Y6h7ULFn7K1E3y5SM=}
2009-11-11 02:53:06, Info CSI 000001e6 Hashes for file member \SystemRoot\WinSxS\x86_microsoft-windows-directx-direct3d9_31bf3856ad364e35_6.0.6002.18005_none_c438e5b15de80145\d3d8thk.dll do not match actual file [l:22{11}]"d3d8thk.dll" :
Found: {l:32 b:NK2ygQvdl39zKbJbrjymcqfwKe6PSK6f4fUDZh8Zfeo=} Expected: {l:32 b:nw7nBGD/pD6GnDgh8K9mRtl+D0Y6h7ULFn7K1E3y5SM=}
2009-11-11 02:53:06, Info CSI 000001e7 [SR] Could not reproject corrupted file [ml:520{260},l:46{23}]"\??\C:\Windows\System32"\[l:22{11}]"d3d8thk.dll"; source file in store is also corrupted
2009-11-11 02:53:07, Info CSI 000001e8 Repair results created:
POQ 85 starts:

POQ 85 ends.
2009-11-11 02:53:07, Info CSI 000001e9 [SR] Repair complete
2009-11-11 02:53:07, Info CSI 000001ea [SR] Committing transaction
2009-11-11 02:53:07, Info CSI 000001eb Creating NT transaction (seq 1), objectname [6]"(null)"
2009-11-11 02:53:07, Info CSI 000001ec Created NT transaction (seq 1) result 0x00000000, handle @0x1ad8
2009-11-11 02:53:07, Info CSI 000001ed@2009/11/10:13:53:07.083 CSI perf trace:
CSIPERF:TXCOMMIT;3
2009-11-11 02:53:07, Info CSI 000001ee [SR] Verify and Repair Transaction completed. All files and registry keys listed in this transaction have been successfully repaired
2009-11-11 03:00:05, Info CBS Scavenge: Package store indicates there is no component to scavenge, skipping.

#10 figgis41

figgis41

  • Members
  • 801 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Hull England
  • Local time:11:23 AM

Posted 10 November 2009 - 11:55 AM

hi,,,i think were getting closer to your games issues,,,, looks like the directx is king dick,,,,,
d3d8thk.dll
take a look in this link below
http://pcsupport.about.com/od/findbyerrorm...ssing-error.htm
hope this helps and you get back on cod4 :huh:
im waiting for my modern warfare 2 to be delivered
good luck.
Figgis,,,, LUFC

#11 bluelight7

bluelight7
  • Topic Starter

  • Members
  • 24 posts
  • OFFLINE
  •  
  • Local time:11:23 PM

Posted 10 November 2009 - 07:14 PM

My computer's getting annoying :/

I followed this up to step 12 because I received an error message saying I didn't have permission to do the action. http://pcsupport.about.com/od/fixtheproble...storedx9dll.htm

I then followed this: http://paulstamatiou.com/how-to-quickie-vista-permissions to try and give myself permissions for first System32 and then the d3d8thk.dll file already in System32. It failed on both attempts.

I've tried every step on your link but none of them are working :huh:

Edited by bluelight7, 10 November 2009 - 07:23 PM.


#12 figgis41

figgis41

  • Members
  • 801 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Hull England
  • Local time:11:23 AM

Posted 11 November 2009 - 04:17 AM

hi,,,, looking at similar issues on the net,,,, advice is to install the dx again over the top,,, in this people are having issues with the install so they are told to go here and use this,,,,
http://www.microsoft.com/downloads/details...;displaylang=en
from what i have been reading it seems very difficult installing dx files,,, will keep looking for answers,,,
good luck.
Figgis,,,, LUFC

#13 bluelight7

bluelight7
  • Topic Starter

  • Members
  • 24 posts
  • OFFLINE
  •  
  • Local time:11:23 PM

Posted 11 November 2009 - 05:24 AM

Hmmm, when I run that I end up with this:

"DirectX setup has determined that a newer or equivalent version of DirectX has been installed already. No installation is necessary."

I'm thinking a solution would be to uninstall DirectX than re-install it, but I don't think that's possible because it's vital to the computer :/

#14 figgis41

figgis41

  • Members
  • 801 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Hull England
  • Local time:11:23 AM

Posted 11 November 2009 - 07:18 AM

hi,,, sorry ,, in my last post i ment to say uninstall,,,
"from what i have been reading it seems very difficult installing dx files"
apparently it can be done but its a right pain in the arse,,,,,,
are all your files backed up,,,, if so i would start to consider a reinstall of vista,,,,, leave it a couple of days though until i have looked into dx uninstalls,,
good luck.
Figgis,,,, LUFC

#15 bluelight7

bluelight7
  • Topic Starter

  • Members
  • 24 posts
  • OFFLINE
  •  
  • Local time:11:23 PM

Posted 11 November 2009 - 09:01 PM

Yep, everything's been backed up.

I was looking around a bit and it seems uninstalling DirectX10 is impossible/could mess up the OS so I'll probably have to use the disk that returns everything back to factory settings.

Is there a guide anywhere about backing up correctly so I can be sure I've done it properly? I have an external hard drive to back up onto




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users