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hijackthis log file - please help


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12 replies to this topic

#1 Guest_jasonh6197_*

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Posted 25 October 2009 - 06:07 PM

Could someone look at this for me?

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 6:52:11 PM, on 10/25/2009
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18319)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\WinZip\WZQKPICK.EXE
C:\Program Files\ASUS\AI Manager\AsShellApplication.exe
C:\Program Files (x86)\Java\jre6\bin\jusched.exe
C:\Windows\SysWOW64\ctfmon.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Windows Live\Toolbar\wltuser.exe
C:\PROGRA~2\Java\jre6\bin\jp2launcher.exe
C:\Program Files (x86)\Java\jre6\bin\java.exe
C:\Windows\msa.exe
C:\Users\OURHOM~1\AppData\Local\Temp\d.exe
C:\Program Files (x86)\Common Files\Adobe\Installers\435a6af7459cb02a9c1138113a26e93\Setup.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Program Files (x86)\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
F2 - REG:system.ini: UserInit=userinit.exe
O1 - Hosts: ::1 localhost
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Ask.com Toolbar BHO - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
O2 - BHO: Windows Live Toolbar Helper - {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - C:\Program Files (x86)\Windows Live\Toolbar\wltcore.dll
O3 - Toolbar: &Windows Live Toolbar - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:\Program Files (x86)\Windows Live\Toolbar\wltcore.dll
O3 - Toolbar: Ask.com Toolbar - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll
O4 - HKLM\..\Run: [RunAIShell] C:\Program Files\ASUS\AI Manager\AsShellApplication.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Java\jre6\bin\jusched.exe"
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [uTorrent] "C:\Program Files (x86)\uTorrent\uTorrent.exe"
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [PopRock] C:\Users\OURHOM~1\AppData\Local\Temp\d.exe
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - Startup: OpenOffice.org 3.1.lnk = C:\Program Files (x86)\OpenOffice.org 3\program\quickstart.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files (x86)\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~2\MICROS~1\Office12\EXCEL.EXE/3000
O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~1\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~1\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~2\MICROS~1\Office12\REFIEBAR.DLL
O13 - Gopher Prefix:
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: Device Handle Service - ASUSTeK - C:\Windows\SysWOW64\AsHookDevice.exe
O23 - Service: @dfsrres.dll,-101 (DFSR) - Unknown owner - C:\Windows\system32\DFSR.exe (file missing)
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: NVIDIA Display Driver Service (nvsvc) - Unknown owner - C:\Windows\system32\nvvsvc.exe (file missing)
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Trend Micro Central Control Component (SfCtlCom) - Trend Micro Inc. - C:\Program Files\Trend Micro\Internet Security\SfCtlCom.exe
O23 - Service: @%SystemRoot%\system32\SLsvc.exe,-101 (slsvc) - Unknown owner - C:\Windows\system32\SLsvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: Trend Micro Unauthorized Change Prevention Service (TMBMServer) - Trend Micro Inc. - C:\Program Files\Trend Micro\BM\TMBMSRV.exe
O23 - Service: Trend Micro Personal Firewall (TmPfw) - Trend Micro Inc. - C:\Program Files\Trend Micro\Internet Security\TmPfw.exe
O23 - Service: Trend Micro Proxy Service (TmProxy) - Trend Micro Inc. - C:\Program Files\Trend Micro\Internet Security\TmProxy.exe
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%ProgramFiles%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

--
End of file - 7947 bytes

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#2 Elise

Elise

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Posted 01 November 2009 - 04:20 PM

Hello ,
And :( to the Bleeping Computer Malware Removal Forum
. My name is Elise and I'll be glad to help you with your computer problems.


I will be working on your malware issues, this may or may not solve other issues you may have with your machine.

Please note that whatever repairs we make, are for fixing your computer problems only and by no means should be used on another computer.

You may want to keep the link to this topic in your favorites. Alternatively, you can click the button at the top bar of this topic and Track this Topic, where you can choose email notifications. The topics you are tracking are shown here.
-----------------------------------------------------------
If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explanation about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE


Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.

    Posted Image
  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and re-enable all active protection when done.
-- If you encounter any problems, try running GMER in Safe Mode.

-------------------------------------------------------------
Please be patient and I'd be grateful if you would note the following
  • The cleaning process is not instant. DDS logs can take some time to research, so please be patient with me. I know that you need your computer working as quickly as possible, and I will work hard to help see that happen.
  • Please reply using the Add/Reply button in the lower right hand corner of your screen. Do not start a new topic.
  • The logs that you post should be pasted directly into the reply. Only attach them if requested or if they do not fit into the post.
  • Unfortunately, if I do not hear back from you within 5 days, I will be forced to close your topic. If you still need help after I have closed your topic, send me or a moderator a personal message with the address of the thread or feel free to create a new one.
In the meantime please, do NOT install any new programs or update anything unless told to do so while we are fixing your problem

If you still need help, please include the following in your next reply
  • A detailed description of your problems
  • A new DDS log
  • GMER log


Please give me some time to review your logs and take the steps necessary with you to get your machine back in working order clean and free of malware.

Thanks and again sorry for the delay
.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

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Malware analyst @ Emsisoft


#3 Elise

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Posted 06 November 2009 - 05:36 AM

Due to lack of feedback, this topic will now be closed.

If you are the original topic starter and you need this topic to be re-opened, please send me a PM.

Everyone else, please start a new topic.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

Follow BleepingComputer on: Facebook | Twitter | Google+ | lockerdome

 

Malware analyst @ Emsisoft


#4 Elise

Elise

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Posted 12 November 2009 - 02:29 AM

Re-opened upon users request.

Please post the DDS log :(

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

Follow BleepingComputer on: Facebook | Twitter | Google+ | lockerdome

 

Malware analyst @ Emsisoft


#5 Guest_jasonh6197_*

Guest_jasonh6197_*

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Posted 12 November 2009 - 09:27 PM

I am receiving nearly 50 random pop-ups in IE per day.

DDS (Ver_09-10-26.01) - NTFSX64
Run by Our Home at 21:26:35.77 on Thu 11/12/2009
Internet Explorer: 7.0.6001.18000 BrowserJavaVersion: 1.6.0_16
Microsoft® Windows Vista™ Home Premium 6.0.6001.1.1252.1.1033.18.6142.4349 [GMT -5:00]

AV: Trend Micro Internet Security *On-access scanning disabled* (Updated) {7D2296BC-32CC-4519-917E-52E652474AF5}
SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}

============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\rundll32.exe
C:\Windows\system32\taskeng.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\Trend Micro\BM\TMBMSRV.exe
C:\Program Files (x86)\Bonjour\mDNSResponder.exe
C:\Windows\SysWOW64\AsHookDevice.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files (x86)\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\Program Files\Trend Micro\Internet Security\SfCtlCom.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Program Files (x86)\ASUS\AASP\1.00.82\aaCenter.exe
C:\Windows\system32\taskeng.exe
C:\Windows\Explorer.EXE
C:\Program Files (x86)\ASUS\EPU-4 Engine\FourEngine.exe
C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
C:\Program Files\LTONHIS\Touch Manager\SKDaemon.exe
C:\Program Files\Trend Micro\Internet Security\UfSeAgnt.exe
C:\Windows\System32\rundll32.exe
C:\Program Files (x86)\WinZip\WZQKPICK.EXE
C:\Program Files\ASUS\AI Manager\AsShellApplication.exe
C:\Program Files (x86)\Java\jre6\bin\jusched.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files (x86)\OpenOffice.org 3\program\soffice.exe
C:\Program Files (x86)\OpenOffice.org 3\program\soffice.bin
C:\Windows\system32\wuauclt.exe
C:\Program Files (x86)\Mozilla Thunderbird\thunderbird.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Windows\msa.exe
C:\Users\OURHOM~1\AppData\Local\Temp\d.exe
C:\Windows\System32\svchost.exe -k swprv
C:\Windows\system32\WerCon.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
C:\Users\Our Home\Downloads\dds.scr
C:\Windows\system32\wbem\wmiprvse.exe

============== Pseudo HJT Report ===============

uInternet Settings,ProxyOverride = *.local
mWinlogon: Userinit=userinit.exe
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files (x86)\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - c:\program files (x86)\microsoft\search enhancement pack\search helper\SEPsearchhelperie.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files (x86)\java\jre6\bin\jp2ssv.dll
TB: &Windows Live Toolbar: {21fa44ef-376d-4d53-9b0f-8a89d3229068} - c:\program files (x86)\windows live\toolbar\wltcore.dll
TB: {D4027C7F-154A-4066-A1AD-4243D8127440} - No File
uRun: [Sidebar] c:\program files\windows sidebar\sidebar.exe /autoRun
uRun: [uTorrent] "c:\program files (x86)\utorrent\uTorrent.exe"
uRun: [ehTray.exe] c:\windows\ehome\ehTray.exe
uRun: [PopRock] c:\users\ourhom~1\appdata\local\temp\d.exe
mRun: [RunAIShell] c:\program files\asus\ai manager\AsShellApplication.exe
mRun: [Adobe Reader Speed Launcher] "c:\program files (x86)\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [QuickTime Task] "c:\program files (x86)\quicktime\QTTask.exe" -atboottime
mRun: [SunJavaUpdateSched] "c:\program files (x86)\java\jre6\bin\jusched.exe"
StartupFolder: c:\users\ourhom~1\appdata\roaming\micros~1\windows\startm~1\programs\startup\openof~1.lnk - c:\program files (x86)\openoffice.org 3\program\quickstart.exe
StartupFolder: c:\progra~3\micros~1\windows\startm~1\programs\startup\winzip~1.lnk - c:\program files (x86)\winzip\WZQKPICK.EXE
mPolicies-explorer: NoActiveDesktop = 1 (0x1)
mPolicies-explorer: NoActiveDesktopChanges = 1 (0x1)
mPolicies-explorer: ForceActiveDesktopOn = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: E&xport to Microsoft Excel - c:\progra~2\micros~1\office12\EXCEL.EXE/3000
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~2\micros~1\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~2\micros~1\office12\REFIEBAR.DLL
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_16-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0016-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_16-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_16-windows-i586.cab
BHO-X64: Windows Live Family Safety Browser Helper Class: {4f3ed5cd-0726-42a9-87f5-d13f3d2976ac} - c:\program files\windows live\family safety\fssbho.dll
BHO-X64: Windows Live Family Safety Browser Helper - No File
TB-X64: {21FA44EF-376D-4D53-9B0F-8A89D3229068} - No File
TB-X64: {D4027C7F-154A-4066-A1AD-4243D8127440} - No File
mRun-x64: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
mRun-x64: [RtHDVCpl] c:\program files\realtek\audio\hda\RAVCpl64.exe
mRun-x64: [Skytel] c:\program files\realtek\audio\hda\Skytel.exe
mRun-x64: [SKDaemon.exe] c:\program files\ltonhis\touch manager\SKDaemon.exe
mRun-x64: [UfSeAgnt.exe] "c:\program files\trend micro\internet security\UfSeAgnt.exe"
mRun-x64: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun-x64: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit

================= FIREFOX ===================

FF - ProfilePath - c:\users\ourhom~1\appdata\roaming\mozilla\firefox\profiles\vo2j5zk7.default\
FF - component: c:\users\our home\appdata\roaming\mozilla\firefox\profiles\vo2j5zk7.default\extensions\piclens@cooliris.com\components\cooliris.dll
FF - component: c:\users\our home\appdata\roaming\mozilla\firefox\profiles\vo2j5zk7.default\extensions\twitternotifier@naan.net\components\nsTwitterFoxSign.dll
FF - plugin: c:\program files (x86)\microsoft\office live\npOLW.dll
FF - plugin: c:\program files (x86)\windows live\photo gallery\NPWLPG.dll
FF - plugin: c:\users\our home\appdata\roaming\move networks\plugins\npqmp071505000010.dll
FF - plugin: c:\users\our home\appdata\roaming\mozilla\firefox\profiles\vo2j5zk7.default\extensions\piclens@cooliris.com\plugins\npcoolirisplugin.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files (x86)\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0016-ABCDEFFEDCBA}

---- FIREFOX POLICIES ----
c:\program files (x86)\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);

============= SERVICES / DRIVERS ===============

R1 tmlwf;Trend Micro NDIS 6.0 Filter Driver;c:\windows\system32\drivers\tmlwf.sys [2009-4-15 199696]
R2 Device Handle Service;Device Handle Service;c:\windows\syswow64\AsHookDevice.exe [2009-5-12 196608]
R2 SeaPort;SeaPort;c:\program files (x86)\microsoft\search enhancement pack\seaport\SeaPort.exe [2009-5-19 240512]
R2 tmpreflt;tmpreflt;c:\windows\system32\drivers\tmpreflt.sys [2009-8-18 42000]
R2 tmwfp;Trend Micro WFP Callout Driver;c:\windows\system32\drivers\tmwfp.sys [2009-4-15 305680]
R3 netr28x;Ralink 802.11n Wireless Driver for Windows Vista;c:\windows\system32\drivers\netr28x.sys [2009-5-12 609280]
S2 TmPfw;Trend Micro Personal Firewall;c:\program files\trend micro\internet security\TmPfw.exe [2009-8-17 593864]
S2 TmProxy;Trend Micro Proxy Service;c:\program files\trend micro\internet security\TmProxy.exe [2009-8-17 900360]
S3 clr_optimization_v2.0.50727_64;Microsoft .NET Framework NGEN v2.0.50727_X64;c:\windows\microsoft.net\framework64\v2.0.50727\mscorsvw.exe [2009-8-21 93184]
S3 fssfltr;FssFltr;c:\windows\system32\drivers\fssfltr.sys [2009-8-17 61792]
S3 fsssvc;Windows Live Family Safety;c:\program files (x86)\windows live\family safety\fsssvc.exe [2008-12-8 533344]
S3 PerfHost;Performance Counter DLL Host;c:\windows\syswow64\perfhost.exe [2008-1-20 19968]

=============== Created Last 30 ================

2009-11-12 02:16:34 437248 ----a-w- c:\windows\system32\WSDApi.dll
2009-11-12 02:16:34 351232 ----a-w- c:\windows\syswow64\WSDApi.dll
2009-11-12 02:16:33 2749952 ----a-w- c:\windows\system32\win32k.sys
2009-11-03 04:37:55 3584000 ----a-w- c:\windows\syswow64\mshtml.dll
2009-11-03 01:01:54 581499610 ----a-w- c:\windows\MEMORY.DMP
2009-10-27 19:20:58 372736 ----a-w- c:\windows\system32\unregmp2.exe
2009-10-27 19:20:58 310784 ----a-w- c:\windows\syswow64\unregmp2.exe
2009-10-27 19:20:57 10624000 ----a-w- c:\windows\syswow64\wmp.dll
2009-10-27 19:20:56 8147968 ----a-w- c:\windows\system32\wmploc.DLL
2009-10-27 19:20:56 8147456 ----a-w- c:\windows\syswow64\wmploc.DLL
2009-10-26 22:37:35 0 d-----w- c:\users\our home\Websites
2009-10-26 02:58:37 0 d-----w- c:\programdata\FLEXnet
2009-10-26 02:52:50 0 d-----w- c:\program files (x86)\Bonjour
2009-10-26 02:48:12 0 d-----w- c:\program files (x86)\common files\Macrovision Shared
2009-10-25 22:51:58 0 d-----w- c:\program files (x86)\Trend Micro
2009-10-25 22:26:38 0 d-----w- c:\users\our home\.housecall6.6
2009-10-21 22:14:57 152064 ----a-w- c:\windows\msa.exe
2009-10-21 22:14:42 0 ----a-w- c:\windows\win32k.sys
2009-10-15 00:43:40 4691016 ----a-w- c:\windows\system32\ntoskrnl.exe
2009-10-15 00:43:32 558592 ----a-w- c:\windows\system32\EncDec.dll
2009-10-15 00:43:32 428544 ----a-w- c:\windows\syswow64\EncDec.dll
2009-10-15 00:43:32 289792 ----a-w- c:\windows\system32\psisrndr.ax
2009-10-15 00:43:31 80896 ----a-w- c:\windows\syswow64\MSNP.ax
2009-10-15 00:43:31 375808 ----a-w- c:\windows\system32\psisdecd.dll
2009-10-15 00:43:31 293376 ----a-w- c:\windows\syswow64\psisdecd.dll
2009-10-15 00:43:31 227328 ----a-w- c:\windows\system32\mpg2splt.ax
2009-10-15 00:43:31 217088 ----a-w- c:\windows\syswow64\psisrndr.ax
2009-10-15 00:43:31 177664 ----a-w- c:\windows\syswow64\mpg2splt.ax
2009-10-15 00:43:31 101376 ----a-w- c:\windows\system32\MSNP.ax

==================== Find3M ====================

2009-10-03 18:47:30 149280 ----a-w- c:\windows\syswow64\javaws.exe
2009-10-03 18:47:30 145184 ----a-w- c:\windows\syswow64\javaw.exe
2009-10-03 18:47:30 145184 ----a-w- c:\windows\syswow64\java.exe
2009-10-03 18:47:29 411368 ----a-w- c:\windows\syswow64\deploytk.dll
2009-09-14 10:00:19 174592 ----a-w- c:\windows\system32\drivers\srv2.sys
2009-09-10 17:53:48 268800 ----a-w- c:\windows\system32\msv1_0.dll
2009-09-10 17:30:12 213504 ----a-w- c:\windows\syswow64\msv1_0.dll
2009-09-04 12:52:46 82944 ----a-w- c:\windows\system32\msasn1.dll
2009-09-04 12:24:34 61440 ----a-w- c:\windows\syswow64\msasn1.dll
2009-08-28 12:51:05 32256 ----a-w- c:\windows\system32\Apphlpdm.dll
2009-08-28 12:39:07 28672 ----a-w- c:\windows\syswow64\Apphlpdm.dll
2009-08-28 10:39:32 4240384 ----a-w- c:\windows\system32\GameUXLegacyGDFs.dll
2009-08-28 10:15:30 4240384 ----a-w- c:\windows\syswow64\GameUXLegacyGDFs.dll
2009-08-27 13:47:55 1032704 ----a-w- c:\windows\system32\wininet.dll
2009-08-27 13:43:42 86528 ----a-w- c:\windows\system32\ieencode.dll
2009-08-27 13:32:41 833024 ----a-w- c:\windows\syswow64\wininet.dll
2009-08-27 13:32:28 1174528 ----a-w- c:\windows\syswow64\urlmon.dll
2009-08-27 13:31:28 146432 ----a-w- c:\windows\syswow64\occache.dll
2009-08-27 13:30:22 671232 ----a-w- c:\windows\syswow64\mstime.dll
2009-08-27 13:30:11 458240 ----a-w- c:\windows\syswow64\msfeeds.dll
2009-08-27 13:29:41 28160 ----a-w- c:\windows\syswow64\jsproxy.dll
2009-08-27 13:29:28 270848 ----a-w- c:\windows\syswow64\iertutil.dll
2009-08-27 13:29:27 6069248 ----a-w- c:\windows\syswow64\ieframe.dll
2009-08-27 13:29:25 78336 ----a-w- c:\windows\syswow64\ieencode.dll
2009-08-27 13:29:25 389120 ----a-w- c:\windows\syswow64\iedkcs32.dll
2009-08-27 13:29:25 380928 ----a-w- c:\windows\syswow64\ieapfltr.dll
2009-08-27 13:29:25 230400 ----a-w- c:\windows\syswow64\ieaksie.dll
2009-08-27 11:27:09 32768 ----a-w- c:\windows\system32\ieUnatt.exe
2009-08-27 10:58:58 26624 ----a-w- c:\windows\syswow64\ieUnatt.exe
2009-08-18 03:33:52 1193832 ----a-w- c:\windows\syswow64\FM20.DLL
2009-08-18 02:24:17 51200 ----a-w- c:\windows\inf\infpub.dat
2009-08-18 02:19:59 86016 ----a-w- c:\windows\inf\infstrng.dat
2009-08-18 02:19:59 86016 ----a-w- c:\windows\inf\infstor.dat
2009-05-12 13:08:44 665600 ----a-w- c:\windows\inf\drvindex.dat
2008-01-21 03:21:59 174 --sha-w- c:\program files\desktop.ini
2008-01-21 03:21:59 174 --sha-w- c:\program files (x86)\desktop.ini
2006-11-02 15:14:56 30674 ----a-w- c:\windows\inf\perflib\0409\perfd.dat
2006-11-02 15:14:56 30674 ----a-w- c:\windows\inf\perflib\0409\perfc.dat
2006-11-02 15:14:56 287440 ----a-w- c:\windows\inf\perflib\0409\perfi.dat
2006-11-02 15:14:56 287440 ----a-w- c:\windows\inf\perflib\0409\perfh.dat
2006-11-02 10:52:12 287440 ----a-w- c:\windows\inf\perflib\0000\perfi.dat
2006-11-02 10:52:12 287440 ----a-w- c:\windows\inf\perflib\0000\perfh.dat
2006-11-02 10:52:10 30674 ----a-w- c:\windows\inf\perflib\0000\perfd.dat
2006-11-02 10:52:10 30674 ----a-w- c:\windows\inf\perflib\0000\perfc.dat

============= FINISH: 21:26:45.23 ===============

#6 Guest_jasonh6197_*

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Posted 12 November 2009 - 09:43 PM

GMER 1.0.15.15220 - http://www.gmer.net
Rootkit scan 2009-11-12 21:42:40
Windows 6.0.6001 Service Pack 1
Running: 14h9pcmw.exe


---- Files - GMER 1.0.15 ----

File C:\Users\Our Home\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\5OAKRADP\httpErrorPagesScripts[1] 7579 bytes
File C:\Users\Our Home\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\D08KDGZH\navcancl[1] 2713 bytes
File C:\Users\Our Home\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\JBWT0895\background_gradient[1] 0 bytes
File C:\Users\Our Home\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\JXF9GQZC\httpErrorPagesScripts[1] 0 bytes
File C:\Users\Our Home\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\JXF9GQZC\dnserrordiagoff_webOC[1] 0 bytes
File C:\Users\Our Home\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\RCMB5OSG\info_48[1] 6993 bytes

---- EOF - GMER 1.0.15 ----

#7 Elise

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Posted 13 November 2009 - 06:19 AM

Hello jasonh6197,

Well, here we go, lets see if we can get rid of those pop-ups :(

MALWAREBYTES ANTIMALWARE
-------------------------------------------
Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2

MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Full Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

If after installation, MBAM will not run, open the Malwarebytes' Anti-Malware folder in Program Files.
  • Right-click on mbam.exe, rename it to myscan.exe.
  • Double-click on myscan.exe to launch the program.
  • If that did not work, then try renaming and change the .exe extension in the same way as noted above.
  • Double-click on myscan.scr (or whatever extension you renamed it) to launch the program.
If using Windows Vista, refer to How to Change a File Extension in Windows Vista.


In your next reply, please include the following:
  • MBAM log

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

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#8 Guest_jasonh6197_*

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Posted 13 November 2009 - 10:06 AM

Thanks for all the help!

Malwarebytes' Anti-Malware 1.41
Database version: 3160
Windows 6.0.6001 Service Pack 1

11/13/2009 10:05:57 AM
mbam-log-2009-11-13 (10-05-57).txt

Scan type: Full Scan (C:\|D:\|E:\|)
Objects scanned: 260714
Time elapsed: 27 minute(s), 29 second(s)

Memory Processes Infected: 1
Memory Modules Infected: 0
Registry Keys Infected: 3
Registry Values Infected: 1
Registry Data Items Infected: 1
Folders Infected: 0
Files Infected: 9

Memory Processes Infected:
C:\Windows\msa.exe (Trojan.Agent) -> Unloaded process successfully.

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\NordBull (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\XML (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\poprock (Trojan.Downloader) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\poprock (Trojan.Downloader) -> Quarantined and deleted successfully.

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\NoActiveDesktopChanges (Hijack.DisplayProperties) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
C:\Users\Our Home\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\GI28NL7N\A-Installc51_2005-5[1].exe (Rogue.Installer) -> Quarantined and deleted successfully.
C:\Users\Our Home\AppData\Local\Temp\a.exe (Rootkit.Agent) -> Quarantined and deleted successfully.
C:\Users\Our Home\Desktop\Adobe Photoshop CS2 Lite - Portable\Adobe_Photoshop_CS2\Tw10122.dat (Malware.Packer.Morphine) -> Quarantined and deleted successfully.
C:\Windows\msa.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\Windows\Tasks\{7B02EF0B-A410-4938-8480-9BA26420A627}.job (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\Windows\Tasks\{BB65B0FB-5712-401b-B616-E69AC55E2757}.job (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\Windows\win32k.sys (Trojan.Dropper) -> Quarantined and deleted successfully.
C:\Users\Our Home\AppData\Local\Temp\d.exe (Trojan.Downloader) -> Delete on reboot.
C:\Users\Our Home\AppData\Local\Temp\c.exe (Trojan.Dropper) -> Quarantined and deleted successfully.

#9 Elise

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Posted 13 November 2009 - 01:00 PM

Can you please re-run DDS and post me attach.txt?

regards, Elise


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#10 Guest_jasonh6197_*

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Posted 13 November 2009 - 11:10 PM

Here ya go!

Attached Files



#11 Elise

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Posted 14 November 2009 - 05:36 AM

Hello jasonh6197,

P2P WARNING
-------------------
Going over your logs I noticed that you have uTorrent installed.
  • Avoid gaming sites, pirated software, cracking tools, keygens, and peer-to-peer (P2P) file sharing programs.
  • They are a security risk which can make your computer susceptible to a smörgåsbord of malware infections, remote attacks, exposure of personal information, and identity theft. Many malicious worms and Trojans spread across P2P file sharing networks, gaming and underground sites.
  • Users visiting such pages may see innocuous-looking banner ads containing code which can trigger pop-up ads and malicious Flash ads that install viruses, Trojans and spyware. Ads are a target for hackers because they offer a stealthy way to distribute malware to a wide range of Internet users.
  • The best way to reduce the risk of infection is to avoid these types of web sites and not use any P2P applications.
It is pretty much certain that if you continue to use P2P programs, you will get infected again.
I would recommend that you uninstall uTorrent, however that choice is up to you. If you choose to remove these programs, you can do so via Start > Control Panel > Add/Remove Programs.

If you wish to keep it, please do not use it until your computer is cleaned.


ESET ONLINE SCANNER
----------------------------
I'd like us to scan your machine with ESET OnlineScan
  • Hold down Control and click on the following link to open ESET OnlineScan in a new window.
    ESET OnlineScan
  • Click the Posted Image button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    • Click on Posted Image to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the Posted Image icon on your desktop.
  • Check Posted Image
  • Click the Posted Image button.
  • Accept any security warnings from your browser.
  • Check Posted Image
  • Push the Start button.
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, push Posted Image
  • Push Posted Image, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Push the Posted Image button.
  • Push Posted Image
In your next reply, please include the following:
  • ESET online scan results
  • A new DDS log

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

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#12 Elise

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Posted 17 November 2009 - 06:00 AM

Hello, are you still there?

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

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#13 Elise

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Posted 19 November 2009 - 04:30 AM

Due to lack of feedback, this topic is now closed.

If you are the original topic starter and you need this topic re-opened, please send me a PM.

Everyone else, please start a new topic.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

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