Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

my PC is infected


  • This topic is locked This topic is locked
8 replies to this topic

#1 dadaji

dadaji

  • Members
  • 37 posts
  • OFFLINE
  •  
  • Local time:04:24 PM

Posted 25 October 2009 - 10:31 AM

OK. Windows XP Media Center Edition. One morning, woke up and I see BSOD on my PC. Tried to restart but with the same result. Tried to restart in Safe mode and safe mode w/networking but same result. Then I started it with the Last Known Good configuration but gave me a Blue Screen(not BSOD) but a blue screen with mouse pointer on it and nothing else. I could move the mouse pointer around but cannot click anything 'cause there was nothing on the desktop nor there was the task bar. So I inserted a CD so that I can get into the Windows Explorer. From there, I tried running Anti virus and anti malware, but the .exe files were disabled i.e. when I double click, it wouldn't do anything like it was missing something. So then I downloaded Kaspersky on my laptop and transferred it to my PC and ran it. I had some infections, Kaspersky did its work and restarted the machine but now the Kaspersky exe is disabled like the anti virus and anti malware exe's. So I think there are still some infections that are active on my PC. Now I can get into my PC normally but it gives me unnecessary pop-ups.
I would like to fix this because I dont want to format and re-install the operating system as I have way too many things on my computer that I need to backup (I think I should backup stuff but I am afraid that those files are infected too).
Can someone direct me toward the right path of fixing this problem, please?

Thank you all in advance and really appreciate the help. :thumbsup:

BC AdBot (Login to Remove)

 


#2 garmanma

garmanma

    Computer Masochist


  • Staff Emeritus
  • 27,809 posts
  • OFFLINE
  •  
  • Location:Cleveland, Ohio
  • Local time:06:24 PM

Posted 25 October 2009 - 02:46 PM

Welcome to BC

Please download to your Desktop

Rkill.scr
http://download.bleepingcomputer.com/grinler/rkill.scr

When you double-click on the Desktop icon, a small DOS window will open and the application will run on it's own
It should only take a few minutes and it will close by itself

Do not reboot the machine
Then run Mbam

==============================


Some types of malware will disable Malwarebytes Anti-Malware and other security tools. If MBAM will not install, try renaming it first.
  • Right-click on the mbam-setup.exe file file and rename it to mysetup.exe.
  • Double-click on mysetup.exe to start the installation.
  • If that did not work, then try renaming and changing the file extension. <- click this link if you do not see the file extension
  • Right-click on the mbam-setup.exe file, rename it to mysetup and change the .exe extension to .scr, .com, .pif, or .bat.
  • Then double-click on mysetup.scr (or whatever extension you renamed it) to begin installation.
If after installation, MBAM will not run, open the Malwarebytes' Anti-Malware folder in Program Files.
  • Right-click on mbam.exe, rename it to myscan.exe.
  • Double-click on myscan.exe to launch the program.
  • If that did not work, then try renaming and change the .exe extension in the same way as noted above.
  • Double-click on myscan.scr (or whatever extension you renamed it) to launch the program.
If using Windows Vista, refer to How to Change a File Extension in Windows Vista.

Be sure to update MBAM through the program's interface (preferable method) or manually download the definition updates and just double-click on mbam-rules.exe to install. Then perform a Quick Scan in normal mode and check all items found for removal. Don't forgot to reboot afterwards. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. When done, click the Logs tab and copy/paste the contents of the report in your next reply.

Note: MBAM uses Inno Setup instead of the Windows Installer Service to install the program. If installation fails in normal mode, try installing in safe mode. Doing this is usually not advised as MBAM is designed to be at full power when running in normal mode and loses some effectiveness for detection & removal when used in safe mode. For optimal removal, normal mode is recommended so it does not limit the abilities of MBAM. Therefore, after completing a scan it is recommended to uninstall MBAM, then reinstall it in normal mode and perform another Quick Scan.



------------------------------------

The process of cleaning your computer may require you to temporarily disable some security programs. If you are using SpyBot Search and Destroy, please refer to Note 2 at the bottom of this page.

Please download Malwarebytes Anti-Malware Free version and save it to your desktop.

NOTE: Before saving MBAM please rename it to zztoy.exe....now save it to your desktop.


alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note:
-- If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

Note 2:
-- MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes (like Spybot's Teatimer), they may interfere with the fix or alert you after scanning with MBAM. Please disable such programs until disinfection is complete or permit them to allow the changes. To disable these programs, please view this topic: How To Temporarily Disable Your Anti-virus, Firewall And Anti-malware Programs
---------------------------
Be sure to re-enable your AV and malware scan tools if they were disabled


==================================


After that run...


We Need to check for Rootkits with RootRepeal
  • Download RootRepeal from the following location and save it to your desktop.
  • Extract RootRepeal.exe from the archive (If you did not use the "Direct Download" mirror).
  • Open Posted Image on your desktop.
  • Click the Posted Image tab.
  • Click the Posted Image button.
  • Check all seven boxes: Posted Image
  • Push Ok
  • Check the box for your main system drive (Usually C:), and press Ok.
  • Allow RootRepeal to run a scan of your system. This may take some time.
  • Once the scan completes, push the Posted Image button. Save the log to your desktop, using a distinctive name, such as RootRepeal.txt. Include this report in your next reply, please.

Mark
Posted Image
why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
Become a BleepingComputer fan: Facebook and Twitter

#3 dadaji

dadaji
  • Topic Starter

  • Members
  • 37 posts
  • OFFLINE
  •  
  • Local time:04:24 PM

Posted 26 October 2009 - 06:20 PM

Thank you for the reply.
Here is where I stand.
Downloaded rkill and ran it. Then tried to run malware anti-malwarebytes, didn't work. Made a copy of malwarebytes and renamed it many times and tried to run it, didn't work at all. Doesn't do anything when I ran the executable. Then I uninstalled malwarebytes, downloaed it, renamed it before downloading it, installed it. Asked me to restart the computer but I clicked 'no' and tried to run it and didn't work 'cause I had to restart it. Restarted it and gave me the error, 'Cannot create shell notification'. Clicked OK and the desktop is gone. Nothing on the desktop but there is task bar so I can get into My Computer and see if the Malware anitbyte is there but the mbam.exe is not there. I tried to search but found nothing. The mbam.exe is vanished.
And so I cannot do anything u suggested.
Do you still want me to go ahead and download RootRepeal and continue the process?

Thank you for your efforts.

#4 garmanma

garmanma

    Computer Masochist


  • Staff Emeritus
  • 27,809 posts
  • OFFLINE
  •  
  • Location:Cleveland, Ohio
  • Local time:06:24 PM

Posted 27 October 2009 - 06:12 PM

Yes, go ahead and run Root Repeal and then do this:



1. Uninstall Malwarebytes' Anti-Malware using Add/Remove programs in the control panel.
2. Restart your computer (very important).
3. Download and run this utility. Mbam clean
4. It will ask to restart your computer (please allow it to).
5. After the computer restarts, install the latest version from here. http://www.malwarebytes.org/mbam-download.php
Note: You will need to reactivate the program using the license you were sent.
Note: If using Free version, ignore the part about putting in your license key and activating.
Launch the program and set the Protection and Registration.
Then go to the UPDATE tab if not done during installation and check for updates.
Restart the computer again and verify that MBAM is in the task tray and run a Quick Scan and post that log.
Mark
Posted Image
why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
Become a BleepingComputer fan: Facebook and Twitter

#5 dadaji

dadaji
  • Topic Starter

  • Members
  • 37 posts
  • OFFLINE
  •  
  • Local time:04:24 PM

Posted 29 October 2009 - 07:02 AM

I run Root Repeal and it starts out fine but after a minute or so, the window disappears and I am pretty sure it is not done scanning so fast. I try to run it again and it gives an error saying, 'Windows cannot access the specified device, file or path. You may not have appropriate permissions to access the item'.

So I try to run mbam.exe. I download it on another computer, get it on a flash drive, take it to my infected computer, copy/paste it on my desktop and run it. It asks me that this will remove all the components of malwareantibytes and all and I click on Yes. Then it gives me and error saying, 'SHGetValue failed with error code 0'

Now what do I do guys. I think I am screwed 'royally'. :thumbsup:

If there is anything that I can do, please let me know or else I might have to format and reinstall which I am not a big fan of.

Thank you for your efforts. Keep up this awesome work.

#6 garmanma

garmanma

    Computer Masochist


  • Staff Emeritus
  • 27,809 posts
  • OFFLINE
  •  
  • Location:Cleveland, Ohio
  • Local time:06:24 PM

Posted 29 October 2009 - 07:17 PM

:trumpet:
Please download Win32kDiag.exe by AD and save it to your desktop.
alternate download 1
alternate download 2
  • This tool will create a diagnostic report
  • Double-click on Win32kDiag.exe to run and let it finish.
  • When it states Finished! Press any key to exit..., press any key on your keyboard to close the program.
  • A file called Win32kDiag.txt should be created on your Desktop.
  • Open that file in Notepad and copy/paste the entire contents (from Starting up... to Finished! Press any key to exit...) in your next reply.
--------------------------------------


:flowers: Go to Posted Image > Run..., then copy and paste this command into the open box: cmd
Click OK.
At the command prompt C:\>, copy and paste the following command and press Enter:
DIR /a/s %windir%\scecli.dll %windir%\netlogon.dll %windir%\eventlog.dll >Log.txt & START notepad Log.txt
A file called log.txt should be created on your Desktop.
Open that file and copy/paste the contents in your next reply.

=========================

:thumbsup:
Vista users can refer to these instructions to open a command prompt.

Alternatively you can do this:

Please download peek.bat and save it to your Desktop. Double-click on peek.bat to run it. A black Command Prompt window will appear indicating the program is running. Once it is finished, copy and paste the entire contents of the Log.txt file it creates in your next reply.

If you encounter a problem downloading or getting peek.bat to run, go to Posted Image > Run..., and in the open box, type: Notepad
  • Click OK.
  • Copy and paste everything in the code box below into the Untitled - Notepad.
@ECHO OFF
DIR /a/s C:\WINDOWS\scecli.dll C:\WINDOWS\netlogon.dll C:\WINDOWS\eventlog.dll C:\Windows\cngaudit.dll >Log.txt
START Log.txt
DEL %0
  • Go to File > Save As, click the drop-down box to change the Save As Type to *All Files and save it as "peek.bat" on your desktop.
  • Double-click peek.bat to run the script.
  • A window will open and close quickly, this is normal.
  • A file called log.txt should be created on your Desktop.
  • Open that file and copy/paste the contents in your next reply.
-- Vista users, users can refer to these instructions to Run a Batch File as an Administrator.
Mark
Posted Image
why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
Become a BleepingComputer fan: Facebook and Twitter

#7 dadaji

dadaji
  • Topic Starter

  • Members
  • 37 posts
  • OFFLINE
  •  
  • Local time:04:24 PM

Posted 30 October 2009 - 07:27 AM

Finally got it to run something and finish it. Here is the Win32Kdiag text file.

Running from: C:\Documents and Settings\Nikunj Damani\Desktop\Win32kDiag.exe

Log file at : C:\Documents and Settings\Nikunj Damani\Desktop\Win32kDiag.txt

WARNING: Could not get backup privileges!

Searching 'C:\WINDOWS'...



Found mount point : C:\WINDOWS\$hf_mig$\KB904706\KB904706

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\$hf_mig$\KB912812\KB912812

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\$hf_mig$\KB916281\KB916281

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\$hf_mig$\KB918899\KB918899

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\$hf_mig$\KB920213\KB920213

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\$hf_mig$\KB922760\KB922760

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\$hf_mig$\KB924496\KB924496

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\$hf_mig$\KB929338\KB929338

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\$hf_mig$\KB931784\KB931784

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\$hf_mig$\KB932168\KB932168

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\$hf_mig$\KB933729\KB933729

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\$hf_mig$\KB941568\KB941568

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\$hf_mig$\KB943460\KB943460

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\A6W_DATA\A6W_DATA

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\assembly\NativeImages1_v1.1.4322\BDATunePIA\BDATunePIA

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\assembly\NativeImages1_v1.1.4322\ehCIR\ehCIR

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\assembly\NativeImages1_v1.1.4322\EhCM\EhCM

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\assembly\NativeImages1_v1.1.4322\ehcommon\ehcommon

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\assembly\NativeImages1_v1.1.4322\ehepg\ehepg

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\assembly\NativeImages1_v1.1.4322\ehepgdat\ehepgdat

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\assembly\NativeImages1_v1.1.4322\ehExtCOM\ehExtCOM

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\assembly\NativeImages1_v1.1.4322\ehExtHost\ehExtHost

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\assembly\NativeImages1_v1.1.4322\ehiExtCOM\ehiExtCOM

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\assembly\NativeImages1_v1.1.4322\ehiExtens\ehiExtens

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\assembly\NativeImages1_v1.1.4322\ehiMsgr\ehiMsgr

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\assembly\NativeImages1_v1.1.4322\ehiPlay\ehiPlay

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\assembly\NativeImages1_v1.1.4322\ehiProxy\ehiProxy

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\assembly\NativeImages1_v1.1.4322\ehiUserXp\ehiUserXp

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\assembly\NativeImages1_v1.1.4322\ehiVidCtl\ehiVidCtl

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\assembly\NativeImages1_v1.1.4322\ehiwmp\ehiwmp

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\assembly\NativeImages1_v1.1.4322\ehiWUapi\ehiWUapi

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\assembly\NativeImages1_v1.1.4322\ehRecObj\ehRecObj

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\assembly\NativeImages1_v1.1.4322\ehshell\ehshell

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\assembly\NativeImages1_v1.1.4322\Microsoft.MediaCenter\Microsoft.MediaCenter

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\assembly\NativeImages_v2.0.50727_32\Temp\ZAP267.tmp\ZAP267.tmp

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\assembly\NativeImages_v2.0.50727_32\Temp\ZAP59.tmp\ZAP59.tmp

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\assembly\NativeImages_v2.0.50727_32\Temp\ZAPAD.tmp\ZAPAD.tmp

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\assembly\NativeImages_v2.0.50727_32\Temp\ZAPBD.tmp\ZAPBD.tmp

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\assembly\temp\temp

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\assembly\tmp\tmp

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Config\Config

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Connection Wizard\Connection Wizard

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\ftpcache\ftpcache

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\ime\chsime\applets\applets

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\ime\CHTIME\Applets\Applets

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\ime\imejp\applets\applets

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\ime\imejp98\imejp98

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\ime\imjp8_1\applets\applets

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\ime\imkr6_1\applets\applets

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\ime\imkr6_1\dicts\dicts

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\ime\shared\res\res

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Installer\$PatchCache$\Managed\0DC1503A46F231838AD88BCDDC8E8F7C\3.2.30729\3.2.30729

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Installer\$PatchCache$\Managed\DC3BF90CC0D3D2F398A9A6D1762F70F3\2.2.30729\2.2.30729

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\java\classes\classes

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\java\trustlib\trustlib

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Microsoft.NET\Framework\v1.0.3705\Temporary ASP.NET Files\Bind Logs\Bind Logs

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Microsoft.NET\Framework\v1.1.4322\Temporary ASP.NET Files\Bind Logs\Bind Logs

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\Temporary ASP.NET Files\balloon shop\0119db88\_shadow\_shadow

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\Temporary ASP.NET Files\balloon shop\e8373510\_shadow\_shadow

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\Temporary ASP.NET Files\balloonshop\00650f68\7a0fdfce\Sources_App_Code\Sources_App_Code

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\Temporary ASP.NET Files\balloonshop\00650f68\_shadow\_shadow

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\Temporary ASP.NET Files\butchbrown\5105b478\_shadow\_shadow

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\Temporary ASP.NET Files\butchbrown\6c79d8de\_shadow\_shadow

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\Temporary ASP.NET Files\myvwdsite\034425d7\_shadow\_shadow

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\Temporary ASP.NET Files\myvwdsite\5be81bb5\_shadow\_shadow

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\Temporary ASP.NET Files\personalwebsite1\91c3ba40\ffced232\Sources_App_Code\Sources_App_Code

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\Temporary ASP.NET Files\personalwebsite1\91c3ba40\_shadow\_shadow

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\Temporary ASP.NET Files\website1\a2fd3c5a\3dd627c0\Sources_App_Code\Sources_App_Code

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\Temporary ASP.NET Files\website1\a2fd3c5a\_shadow\_shadow

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\msapps\msinfo\msinfo

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\occache\occache

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\pchealth\ERRORREP\ERRORREP

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\pchealth\helpctr\batch\batch

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\pchealth\helpctr\Config\CheckPoint\CheckPoint

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\pchealth\helpctr\HelpFiles\HelpFiles

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\pchealth\helpctr\InstalledSKUs\InstalledSKUs

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\pchealth\helpctr\System\DFS\DFS

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\pchealth\helpctr\Temp\Temp

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Registration\CRMLog\CRMLog

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\SoftwareDistribution\AuthCabs\Downloaded\Downloaded

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\SoftwareDistribution\Download\355f788b6de8a3ec79e9aa172e6317f1\backup\backup

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\SoftwareDistribution\Download\5cfa09586faf6d9470f0c817d855bb6b\backup\backup

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\SoftwareDistribution\Download\85947e1a809663c7f480717673587a59\backup\backup

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\SoftwareDistribution\Download\9868363812bbe4a0a4d814b7943ba906\backup\backup

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\SoftwareDistribution\Download\d3767eab8f4479a8d252b47e8ec225c8\backup\backup

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\SQL9_KB948109_ENU\hotfixas\files\files

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\SQL9_KB948109_ENU\hotfixdts\files\files

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\SQL9_KB948109_ENU\hotfixns\files\files

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\SQL9_KB948109_ENU\hotfixrs\files\files

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\SQL9_KB948109_ENU\hotfixsql\files\files

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\SQL9_KB948109_ENU\hotfixtools\files\files

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\SQL9_KB960089_ENU\hotfixas\files\files

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\SQL9_KB960089_ENU\hotfixdts\files\files

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\SQL9_KB960089_ENU\hotfixns\files\files

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\SQL9_KB960089_ENU\hotfixrs\files\files

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\SQL9_KB960089_ENU\hotfixsql\files\files

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\SQL9_KB960089_ENU\hotfixtools\files\files

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\SQL9_KB970892_ENU\hotfixas\files\files

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\SQL9_KB970892_ENU\hotfixdts\files\files

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\SQL9_KB970892_ENU\hotfixns\files\files

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\SQL9_KB970892_ENU\hotfixrs\files\files

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\SQL9_KB970892_ENU\hotfixsql\files\files

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\SQL9_KB970892_ENU\hotfixtools\files\files

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Sun\Java\Deployment\Deployment

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\SxsCaPendDel\SxsCaPendDel

Mount point destination : \Device\__max++>\^

Cannot access: C:\WINDOWS\system32\dumprep.exe

[1] 2004-08-10 05:00:00 10752 C:\WINDOWS\$NtServicePackUninstall$\dumprep.exe (Microsoft Corporation)

[1] 2008-04-13 19:12:18 10752 C:\WINDOWS\ServicePackFiles\i386\dumprep.exe (Microsoft Corporation)

[1] 2008-04-13 19:12:18 10752 C:\WINDOWS\system32\dumprep.exe ()

[1] 2004-08-10 05:00:00 10752 C:\i386\dumprep.exe (Microsoft Corporation)



Cannot access: C:\WINDOWS\system32\eventlog.dll

[1] 2004-08-10 05:00:00 55808 C:\WINDOWS\$NtServicePackUninstall$\eventlog.dll (Microsoft Corporation)

[1] 2008-04-13 19:11:53 56320 C:\WINDOWS\ServicePackFiles\i386\eventlog.dll (Microsoft Corporation)

[1] 2008-04-13 19:11:53 61952 C:\WINDOWS\system32\eventlog.dll ()

[2] 2008-04-13 19:11:53 56320 C:\WINDOWS\system32\logevent.dll (Microsoft Corporation)

[1] 2004-08-10 05:00:00 55808 C:\i386\eventlog.dll (Microsoft Corporation)



Found mount point : C:\WINDOWS\Temp\7zS294.tmp\7zS294.tmp

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Temp\7zSB.tmp\7zSB.tmp

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Temp\Google Toolbar\Google Toolbar

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Temp\GUM1F.tmp\CrashReports\CrashReports

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Temp\hsperfdata_SYSTEM\hsperfdata_SYSTEM

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Temp\TempRec\TempSBE\TempSBE

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\WinSxS\InstallTemp\InstallTemp

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\WinSxS\x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.1433_x-ww_5cf844d2\x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.1433_x-ww_5cf844d2

Mount point destination : \Device\__max++>\^



Finished!

And here is the Log.txt

Volume in drive C has no label.
Volume Serial Number is 3C07-41DA

Directory of C:\WINDOWS\$NtServicePackUninstall$

08/10/2004 05:00 AM 180,224 scecli.dll
1 File(s) 180,224 bytes

Directory of C:\WINDOWS\ServicePackFiles\i386

04/13/2008 07:12 PM 181,248 scecli.dll
1 File(s) 181,248 bytes

Directory of C:\WINDOWS\system32

04/13/2008 07:12 PM 181,248 scecli.dll
1 File(s) 181,248 bytes


Again, Thank you for the efforts.

#8 garmanma

garmanma

    Computer Masochist


  • Staff Emeritus
  • 27,809 posts
  • OFFLINE
  •  
  • Location:Cleveland, Ohio
  • Local time:06:24 PM

Posted 30 October 2009 - 06:51 PM

Mount point destination : \Device\__max++>\^
You have a rootkit infection
Using the last 2 logs, follow these instructions



Now that you were successful in creating those two logs you need to post them in our HJT forum There they will help you with the removal through some custom scripts and programs that we cannot run here in this forum

First, try to run a DDS / HJT log as outlined in our preparation guide:
http://www.bleepingcomputer.com/forums/t/34773/preparation-guide-for-use-before-using-malware-removal-tools-and-requesting-help/

If it won't run, don't worry, just give a brief description and tell them that these logs were all you could get to run successfully

Post them here:
http://www.bleepingcomputer.com/forums/f/22/virus-trojan-spyware-and-malware-removal-logs/

The HJT team is extremely busy, so be patient and good luck
Mark
Posted Image
why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
Become a BleepingComputer fan: Facebook and Twitter

#9 dadaji

dadaji
  • Topic Starter

  • Members
  • 37 posts
  • OFFLINE
  •  
  • Local time:04:24 PM

Posted 30 October 2009 - 07:54 PM

Thank you very much for the efforts.
I ran DDS but after a few seconds, it crapped out on me but I have still posted my problem on the other forum which you suggested.

THank you again.




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users