A variant of Win32/Kryptik.SH trojan?

I've contacte Microsoft Online Tech. Help for detecting and removing viruses and other malicious items lurking on my computer and they did a remote control of my brand new , (since 10.14.09), HP Pavilion Elite PC and supposedly detected and removed some threats but I never found out what they were. Now, this morning, I've just used an online scanner program they left me called ESET Online Scanner,and after 36% of that scan was complete, it showed as finding this "variant of Win/Kryptik.SH trojan. I have not yet finished the scan yet as I'm typing this so it has not yet been removed, but why am I continuing to pick up these trojans on my brand new "bleeping" computer as I have not gone on any unsercure, threat-likely websites such as adult websites. I now have McAfee Security Suite, SuperAntiSpyware Pro with realtime protection and lifetime updates, AntiMalwareBytes free edition, Spyware Blaster, Norman Malware Cleaner (also from the MSFT virus team), and this ESET scanner that I'm using this a.m. So, why am I still getting these seemingly malicious threats on my "bleeping" new computer. Please help, anybody?

Okay, the ESET Scanner apparently has removed this particular "trojan," (I say "apparently" because I've become "gun-shy" so-to-speak after continuing to get these kinds of malicious threats.) What ar some of your thoughts on this particular scanner?

Bump! I hate to have to "bump," but I am getting no answers. Can anyone tell me was sthis Win32/Kryptik.SH trojan a serious threat, moderate threat, or mild threat? C'mon, anybody? Surely someone, or more likely, SEVERAL persons who post here must be familiar with it.

It can be troublesome to remove

Update mbam and run a FULL scan
Please post the results

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We Need to check for Rootkits with RootRepeal

• Download RootRepeal from the following location and save it to your desktop.
  • Direct Download (Recommended)
    • Primary Mirror
    • Secondary Mirror
    • Secondary Mirror
    • Secondary Mirror
  • Zip Mirrors (Recommended if you have a slower connection or if the Direct Download mirror is down)
    
    • Primary Mirror
    • Secondary Mirror
    • Secondary Mirror
  • Rar Mirrors - Only if you know what a RAR is and can extract it.
    
    • Primary Mirror
    • Secondary Mirror
    • Secondary Mirror
• Extract RootRepeal.exe from the archive (If you did not use the "Direct Download" mirror).
• Open on your desktop.
• Click the tab.
• Click the button.
• Check all seven boxes:
• Push Ok
• Check the box for your main system drive (Usually C:), and press Ok.
• Allow RootRepeal to run a scan of your system. This may take some time.
• Once the scan completes, push the button. Save the log to your desktop, using a distinctive name, such as RootRepeal.txt. Include this report in your next reply, please.

----------------------------------

Please note: If Rootrepeal fails to run, try this step: Click Settings - Options. Set the Disk Access slider to High

Also try: right-click on rootrepeal.exe and rename it to tatertot.scr

Okay, here's my log result of MBAM:

Malwarebytes' Anti-Malware 1.41
Database version: 3051
Windows 6.0.6001 Service Pack 1

10/28/2009 9:13:21 PM
mbam-log-2009-10-28 (21-13-21).txt

Scan type: Full Scan (C:\|D:\|)
Objects scanned: 268522
Time elapsed: 41 minute(s), 38 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

I haven't done your second suggestion yet, but will, soon.

That would be the more important one

I've tried to download root repeal, but a warning comes up saying only that: "root repeal does not support 64 bit OS's." I, of course, have Windows Vista 64 Bit.

Edited by Ganton, 31 October 2009 - 07:48 PM.

See if this one works

Please download Win32kDiag.exe by AD and save it to your desktop.
alternate download 1
alternate download 2

• This tool will create a diagnostic report
• Double-click on Win32kDiag.exe to run and let it finish.
• When it states Finished! Press any key to exit..., press any key on your keyboard to close the program.
• A file called Win32kDiag.txt should be created on your Desktop.
• Open that file in Notepad and copy/paste the entire contents (from Starting up... to Finished! Press any key to exit...) in your next reply.

Okay Garmanma, here it is:

Running from: C:\Users\Ganton\Downloads\Win32kDiag.exe

Log file at : C:\Users\Ganton\Desktop\Win32kDiag.txt

WARNING: Could not get backup privileges!

Searching 'C:\Windows'...



Cannot access: C:\Windows\System32\LogFiles\WMI\RtBackup\EtwRTDiagLog.etl

[1] 2009-11-01 06:12:38 64 C:\Windows\System32\LogFiles\WMI\RtBackup\EtwRTDiagLog.etl ()



Cannot access: C:\Windows\System32\LogFiles\WMI\RtBackup\EtwRTEventLog-Application.etl

[1] 2009-11-01 06:12:26 0 C:\Windows\System32\LogFiles\WMI\RtBackup\EtwRTEventLog-Application.etl ()



Cannot access: C:\Windows\System32\LogFiles\WMI\RtBackup\EtwRTEventlog-Security.etl

[1] 2009-11-01 06:12:31 64 C:\Windows\System32\LogFiles\WMI\RtBackup\EtwRTEventlog-Security.etl ()



Cannot access: C:\Windows\System32\LogFiles\WMI\RtBackup\EtwRTEventLog-System.etl

[1] 2009-11-01 06:12:31 64 C:\Windows\System32\LogFiles\WMI\RtBackup\EtwRTEventLog-System.etl ()





Finished!

I'm pretty sure this works with 64 bit

Please download RSIT by random/random and save it to your Desktop.
Note: You will need to run this tool while connected to the Internet so it can download HijackThis if it is not located on your system. If you get a warning from your firewall or other security programs regarding Rist attempting to contact the Internet, please allow the connection.

• Close all applications and windows so that you have nothing open and are at your Desktop.
• Double-click on RSIT.exe to start the program.
• If using Windows Vista, be sure to Run As Administrator.
• Click Continue after reading the disclaimer screen.
• Leave the drop down box set to default: "List/folders created or modified in the last 1 month (30 days).
• When the scan is complete, a text file named log.txt will automatically open in Notepad.
• Save the log file to your desktop and copy/paste the contents into a new topic in the HijackThis Logs and Malware Removal forum, NOT here.

Important: Be sure to mention that you tried to follow the Prep Guide but were unable to get DDS to run.
If RSIT did not work, then reply back here.

I tried the ESET scanner today, and found the same thing on my computer. From me snooping around and opening a log file for the scan, I found out that it was actually a game from HP Games that is called Farm Mania. I have an HP slimline that was recently purchased. I am wondering if it's just a "false positive" or not myself.

I'm pretty sure this works with 64 bit

Please download RSIT by random/random and save it to your Desktop.
Note: You will need to run this tool while connected to the Internet so it can download HijackThis if it is not located on your system. If you get a warning from your firewall or other security programs regarding Rist attempting to contact the Internet, please allow the connection.

• Close all applications and windows so that you have nothing open and are at your Desktop.
• Double-click on RSIT.exe to start the program.
• If using Windows Vista, be sure to Run As Administrator.
• Click Continue after reading the disclaimer screen.
• Leave the drop down box set to default: "List/folders created or modified in the last 1 month (30 days).
• When the scan is complete, a text file named log.txt will automatically open in Notepad.
• Save the log file to your desktop and copy/paste the contents into a new topic in the HijackThis Logs and Malware Removal forum, NOT here.

Important: Be sure to mention that you tried to follow the Prep Guide but were unable to get DDS to run.
If RSIT did not work, then reply back here.

Okay, Garmanma: See my topic posted in the HijackThis Logs and Malware Removal forum.

Hello,

Now that you have posted a log here: http://www.bleepingcomputer.com/forums/t/268860/a-vairant-of-win32krytiksh-trojan/ you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a HJT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the HJT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the HJT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

Please be patient. It may take several days, up to two weeks perhaps less, to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom